Front of property – evening/night

Reviews of Villa Ludwig Suite Hotel & Chalet

4 out of 5
Villa Ludwig Suite Hotel & Chalet
Colomanstr. 12, Hohenschwangau, Schwangau

Reviews

9.8

Exceptional

Rating 10 - Excellent. 254 out of 296 reviews" "
Rating 8 - Good. 34 out of 296 reviews" "
Rating 6 - Okay. 6 out of 296 reviews" "
Rating 4 - Poor. 1 out of 296 reviews" "
Rating 2 - Terrible. 1 out of 296 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was the best I've ever experienced, the staff was friendly from the moment we walked in. The whole environment was immaculate and the views were amazing. Highly recommend to anyone planning to visit Neuschwanstein Castle and/or the surrounding Schwangua area.
Stayed 1 night in Feb 2024
Response from Sabine Schnurrer on 11 Feb 2024
Thank you very much for your kind review. We're glad to know that you've enjoyed your stay and hope to welcoming you again as our guests.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Ludwig was an amazing place to stay. Clean, spacious, warm and inviting with a VERY helpful staff. A five minute walk away from the other hotels and touristy areas made for a quiet stay with great views of Neuschwanstein but still so close to everything. We will absolutely come back here.
Response from Sabine Schnurrer on 21 Dec 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our hotel and we hope to welcoming you again as our guests.Merry Christmas and a Happy New Year!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Hospitable staff. Excellent room
I wanted to see a real castle, the most beautiful in the world, and my husband took me to this place! We arrived late, almost 10 pm. And, the minute we arrived at the hotel, we were greeted with and mesmerized at the view of the brightly lit-up white Neuschwanstein castle that is nestled up in the mountain! What a welcoming sight! We were greeted at the front desk by Sebine; she was very kind and spoke excellent English! She was informative and helpful with my many questions. She was thoughtful to give us some tips about our stay. She even booked us our last minute castle entrance tickets and took the time to explain everything (we were blessed to even have a last minute ticket- as they were almost fully booked- tickets to the castles are usually booked a month ahead!) - Sebine also mentioned that the castle lights will be turned off at 10 pm- nice touch of information because that was our only night to see the castle lit up. She also showed us 2 rooms, one that I booked and the only room left with a castle view from the room’s porch. We ended up getting the room with a view of the castle from our bed and outside patio (paid 30.00 euro addtl)- which is so worth it! My husband and I often travel the world and this is one of the few room/hotel that we have been to that is one of the best! The room was excellent, lots of nice welcoming touches all over the room! Very clean, roomy & romantic. Staff next day and breakfast were great! 100% recommend!!!!
Stayed 1 night in Oct 2023
Response from Sabine Schnurrer on 2 Nov 2023
Thank you very much for your kind and detailed review! We're glad to know that you have enjoyed your stay in our hotel and we hope to welcoming you again soon!

10/10 Excellent

Miguel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with incredibly large rooms. Amazing location and very helpful staff. Awesome breakfast. Very peaceful and tranquil stay.
Response from Annette Schönauer-Wacker (Inhaberin) on 20 Oct 2023
Thank you for your nice Review. we hope to welcome you again in our hotel

10/10 Excellent

Zachary

Stayed 2 nights in Oct 2023

10/10 Excellent

Karlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two night stay at Villa Ludwig Suite Hotel was excellent! The property exceeded our expectations. The room was clean and comfortable with plenty of sunshine and a balcony. The hotel's amenities were many, including an amazing breakfast, on-site parking, free use of bicycles, and within walking distance of all the area's attractions. The hotel staff are happy to reserve castle tickets, dinner reservations, and offer directions to attractions and transportation. We would highly recommend this property and will stay again when visiting the area.
Stayed 2 nights in Sep 2023
Response from Sabine Schnurrer on 2 Oct 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again soon.

10/10 Excellent

Alex

Stayed 2 nights in Sep 2023
Response from Sabine Schnurrer on 2 Oct 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again soon.

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful view of the chateu. Great location with great amenities. Cozy place, perfect getaway.
Stayed 1 night in Aug 2023
Response from Sabine Schnurrer on 2 Oct 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again as our guests.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our recent stay at Villa Ludwig was very enjoyable. The hotel is very clean and our room was spacious. It’s within easy walking distance of the castles, so there was no need to hassle with parking the car. The staff was super friendly and helpful, including with obtaining tickets for entry into the castles. Highly recommend.
Stayed 2 nights in Jul 2023
Response from Sabine Schnurrer on 7 Aug 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again.

10/10 Excellent

Wayne

Stayed 2 nights in Jul 2023
Response from Annette Schönauer on 31 Jul 2023
Thank you for your nice review. we hope to welcome you again in our Hotel

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is wonderful and perfect location. My only issue was no air conditioning in our room and was a bit warm. We reserved two rooms for our family and one was air conditioned. Would stay again nonetheless.
Stayed 2 nights in Jul 2023
Response from Sabine Schnurrer on 21 Jul 2023
Thank you very much for your kind review. We're glad to hear that you've enjoyed your stay in our hotel. We have air conditioning only on the top floor rooms. All the other rooms are equipped with fans. When you decide to come back again, please advise that you wish a room with air conditioning. Thank you!

10/10 Excellent

Daniel R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with wonderful views of the castle from the large and romantic suite! Easy parking and were able to leave car after check out while touring the castle.
Stayed 1 night in Jul 2023
Response from Annette Schönauer on 11 Jul 2023
thank you for your nice review. We hope to welcome you again in our Hotel

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic accommodation: clean, spacious, friendly staff and in a beautiful location. Super breakfast and would recomend to anyone. 10/10
Response from Sabine Schnurrer on 27 Jun 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again as our guests.Best regards

10/10 Excellent

Andreea, Chicago

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an outstanding hotel with very kind staff, delicious breakfast and very nice rooms. We will definitely come back !
Stayed 1 night in Jun 2023
Response from Sabine Schnurrer on 28 Jun 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our Villa Ludwig. We already look forward to hearing from you again and to welcoming you again soon.Best regards

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a Junior Suite "Parsifal" and view was fantastic. Desk made dinner reservations for us. Very beautiful property. Restaurants and shops within walking distance. Has onsite parking.
Stayed 1 night in May 2023
Response from Sabine Schnurrer on 17 Jun 2023
Thank you very much for your kind review. We're glad to know that you've enjoyed your stay in our hotel and we hope to welcoming you again soon.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sabine Schnurrer on 17 Jun 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our hotel and we hope to welcoming you again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023
Response from Sabine Schnurrer on 1 Jun 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay and hope to welcoming you again.

10/10 Excellent

hsueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great retreat
It’s a beautiful property with a garden, outdoor sitting area and sauna. Our room has a small balcony and spectacular view of hohenschwangau castle. The breakfast has a good selection of cheese, cold cuts, smoked salmon, yogurt, sausage, eggs, bacon and bread basket. The staffs were friendly and helpful. The paid parking is easy and secure.
Stayed 2 nights in Apr 2023
Response from Sabine Schnurrer on 28 Apr 2023
Thank you for your kind review and for the details. We're glad to read, that you've enjoyed your stay in our hotel and we hope to welcoming you again soon.Kindest regards

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Would absolutely stay again!
Stayed 1 night in Apr 2023
Response from Sabine Schnurrer on 23 Apr 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our hotel and we hope to welcoming you again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite and helpful, kind staff. Good breakfast and perfect location to see the castles.
Stayed 1 night in Apr 2023
Response from Sabine Schnurrer on 16 Apr 2023
Thank you for your kind review. We're glad to know that you have enjoyed your stay and hope to welcoming you again.-

6/10 Okay

Louisa

Stayed 1 night in Apr 2023
Response from Sabine Schnurrer on 7 May 2023
Thank you for your kind review. Please advise when you have suggestions what we can make better.We look forward to hearing from you again and hope to welcoming you again.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2023
Response from Sabine Schnurrer on 11 Apr 2023
Dear John,thank you for your kind review. We're glad to know that you have enjoyed your stay in our hotel and we hope to welcoming you again soon.Best regards

10/10 Excellent

Charlotte

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in awe of the castle upon first sight. And it felt like Disneyland, but much more real, when we saw the castle from the hotel. The staff was incredibly kind, accommodating, and wonderful! The room was amazing! We hope we can come back some day!
Response from Sabine Schnurrer on 13 Mar 2023
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Sabine Schnurrer on 17 Feb 2023
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen Sie bald wieder bei uns begrüßen zu können.

10/10 Excellent

gregory, bothell

Stayed 1 night in Nov 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t ask for better service! Excellent accommodations! We loved being part of the family experience including breakfast and their restaurant!
Stayed 2 nights in Sep 2022
Response from Annette Schönauer on 8 Nov 2022
Thank you for your nice review. we hope to welcome you again

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED Villa Ludwig Hotel! Will make the trip back to Germany just to stay here with that gorgeous view of The Castle! Rooms were comfortable and lovely, with a nice large bathroom that afforded a counter large enough for al the toiletries we girls carry with us! Owner and staff were so pleasant/friendly and helpful. Can't wait to stay here again! Top three hotels of our 25 years of travelling through Europe!
Stayed 2 nights in Sep 2022
Response from Sabine Schnurrer on 21 Sept 2022
Thank you so much for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again.

10/10 Excellent

Robert C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again. You can see the castle from the breakfast table!! The owner and staff went far and above to make the stay memorable!!
Stayed 2 nights in Sep 2022
Response from Sabine Schnurrer on 21 Sept 2022
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel with underground parking. Located on the steps of the village stating point, the facilities are modern, room was surprisingly large and super sized bathroom/shower and dual sink. Breakfast was amazing and they opened 30 minutes earlier for us to accommodate our schedule. Highly recommended property.
Stayed 1 night in Aug 2022
Response from Sabine Schnurrer on 20 Aug 2022
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our hotel. We hope to welcoming you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Sabine Schnurrer on 15 Aug 2022
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again.

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Customer Service
Overall this was a great property. Only complaint left a real sour taste in my mouth. Our Castle entrance reservation was 9am but breakfast doesn't open until 8am. The night before, Sabina, at the front desk, told us to come to breakfast 15 minutes early, at 7:45am so we could grab a bite to eat and still be on time for our tickets to the castle. She said she would let the morning staff know. The woman the next morning could not have been more rude to us as she said "breakfast doesn't open until 8am and to come back at 8am". We explained that we were following the directions of Sabina and that we had a 9am ticket to the castle. She didn't care and again, was very rude. We did not ask for special treatment - it was offered by the hotel and then we were treated horribly for doing what we were told to do. The worst part - breads and cereals were already sitting out ready to go. She could have told us to help ourselves but that coffee would need to wait a couple of minutes while she finished setting up. Or something similar. There were so many possible ways to handle this and accommodate us without treating us so poorly. As I said, left a bad taste in my mouth for what was mostly a great property.
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of palace from room. Delicious breakfast. Staff super friendly and helpful
Stayed 1 night in Jun 2022
Response from Sabine Schnurrer on 18 Jun 2022
Thank you for your kind review. We're glad that you've enjoyed your stay in our hotel and we hope to welcoming you soon again.

10/10 Excellent

Maria T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely helpful and friendly, and we were very appreciative of the recommendations and advice!
Stayed 3 nights in Jun 2022
Response from Sabine Schnurrer on 9 Jun 2022
Thank you very much for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again in the future.

10/10 Excellent

Ray

Stayed 1 night in May 2022
Response from Annette Schönauer on 28 May 2022
thank you for your good review

10/10 Excellent

John, OVERLAND PARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room with a view of Neuschwanstein castle. Service was amazing. Great breakfast and snack in the afternoon. loved having access to the private parking garage under the hotel.
Stayed 2 nights in May 2022
Response from Sabine Schnurrer on 18 Jun 2022
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our hotel and we hope to welcoming you again soon.

10/10 Excellent

Karis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful, room and view was fantastic, breakfast was so delicious! We really enjoyed our stay here and wish we could have stayed longer than 1 night.
Stayed 1 night in Apr 2022
Response from Judith Stückl on 16 Apr 2022
Thank you very much for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again soon.

10/10 Excellent

Valentina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great little hotel with great staff
Stayed 2 nights in Mar 2022
Response from Sabine Schnurrer on 2 Apr 2022
Thank you very much for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was quite centrally located in Fussenso moving around was a breeze.
Stayed 2 nights in Dec 2021
Response from Judith Stückl on 19 Dec 2021
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our Villa Ludwig and we hope to welcoming you again.

10/10 Excellent

Charlie

Stayed 1 night in Nov 2021
Response from Sabine Schnurrer on 21 Dec 2021
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Hotel was very well maintained , staff was efficient and helpful to print all our tickets to the 2 castles , highly recommend it
Stayed 3 nights in Oct 2021
Response from Sabine Schnurrer on 31 Oct 2021
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our Villa Ludwig and we hope to welcoming you again.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bavarian charm
Friendly service and helpful conversation with the owner about the area. Beautiful area of Bavaria and lots of castles to see. Stay as long as you can!!!
Stayed 3 nights in Oct 2021
Response from Sabine Schnurrer on 31 Oct 2021
Thank you for your kind review. We're glad to know that you've enjoyed your stay in our hotel and in our beautiful region. We hope to welcoming you again soon.

10/10 Excellent

Michelle Ann Garcia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property was so close to Neuschwanstein castle and it was the perfect two night stay. We really enjoyed our stay here. And having a view of the castle was icing on the cake. The service was top notch and you can tell the owner takes great pride in her hotel. The included breakfast was delicious! We will definitely recommend your hotel to our friends and family! Thank you again!
Stayed 2 nights in Sep 2021
Response from Sabine Schnurrer on 14 Oct 2021
Thank you for your kind review. We're glad that you have enjoyed your stay and hope to welcoming you again soon.

8/10 Good

Bernhard

Stayed 1 night in Aug 2021

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
It was a beautiful hotel right at the foot of Neuschwanstein. We had a lovely view of the castle from our balcony.It was very clean and the staff were helpful. We ran into a bit of an issue because we didn’t have Covid tests but we were directed to a nearby lab that were able to get results to us within 15 minutes. There was a restaurant next-door where the hotel staff made reservations for us to have dinner. The food was delicious! The breakfast was good served in the hotel. I would highly recommend Villa Ludwig!
Stayed 1 night in May 2021

10/10 Excellent

Alfred, Tampa, Fl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique room, spacious, huge bathroom , bathtub is so located that you see the castle
Stayed 2 nights in Sep 2020
Response from Sabine Schnurrer on 26 Sept 2020
Thank you for your kind review. We're glad that you have enjoyed your stay and hope to welcoming you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Sabine on 2 Mar 2020
Thank you for your kind review. We hope you have enjoyed your stay with us and look forward to welcoming you again.

10/10 Excellent

Josel Diane D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Sabine on 1 Jan 2020
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sabine Schnurrer - front desk on 29 Oct 2019
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all but away from crowd, friendly staff, reasonable,
Stayed 1 night in Oct 2019
Response from Sabine Schnurrer - front desk on 29 Oct 2019
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again.

10/10 Excellent

Barbie, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful location, efficient and polite staff....
Stayed 1 night in Oct 2019
Response from Sabine Schnurrer - front desk on 29 Oct 2019
Thank you for your kind review. We're glad to know that you've enjoyed your stay and we hope to welcoming you again in a future occasion.