Search Hotels Near Schonhauser Allee Arkaden, Berlin

"The shower drain was clogged, and after using it for about 10 minutes, the water overflowed. I requested to change rooms, but my request was denied because I was told it would be repaired. A repair technician came immediately, but the issue was not fixed at that time (it was fixed the following day). In addition, the telephone in the room was broken and completely unusable."

"Broken electrical components in my room. Dangerous!!!! No working A/C or heating. Water either too hot scalding or too cold, inconsistent and annoying to take a shower. Never again!"

"Great location and a brilliant breakfast!"

"Excellent breakfast, lots of choices "

"Good stuff"

"The hotel is in a great location and within walking distance of the TV tower and shopping mall. The only issue was with our room that had a smell from the sewer, but would less when the air conditioner was running."

"Breakfast"

"The hotel is visually beautiful - design wise and the room was very clean. Housekeeping on the first night/day let me down by not cleaning the room properly. Cups weren’t cleaned, they didn’t refill drinks sachets, didn’t tidy bathroom properly. The following days tidy was up to standard, but not the Saturday. Also, no sweet treat- like a little biscuit - for 5 star I really expected something nice…. Checking in was a bit confusing as there was a queue of 5/6 people and 5 staff- but only 1 member of staff checking us in. So that 15 min wait was not great. Breakfast was really good on day one but scrambled eggs were cold on day 2. I’d still recommend it, good location and very comfy bed."

"Great location. Room was clean and comfortable, although the air conditioning in the room did not go below 20 degrees"