Expedia Verified Review
5 / 5 Excellent
I have to admit I had low expectations after reading previous reviews on this hotel - but please don't let that put you off!
We found the hotel to be well situated for exploring Scarborough on foot, and the building was full of history and original features. It would take some significant investment to restore it to it's original state, but overall it was well kept, and felt very clean!
It did take a while for us to check-in (around 30 minutes, seated in the lounge) but this was during peak times, and it was good to see staff following the Covid-19 procedures. Overall the staff were pleasant and friendly, accommodating our questions and needs.
Our room (deluxe sea view) was the size of an apartment with a separate lounge and a stunning view across the whole bay! Staff did make it clear on check-in that due to Covid they would not be servicing the rooms daily however our requests for additional towels, coffee etc didn't seem to be a problem for them.
It's not the Ritz, but for the price you pay this is a fascinating piece of history in a great location, and I would happily recommend it!
The Royal Hotel
A verified traveller stayed at The Royal Hotel
Posted 3 weeks ago