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Reviews of Sandman Hotel Saskatoon

3 out of 5
Sandman Hotel Saskatoon
310 Circle Dr W, Saskatoon, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 665 out of 1422 reviews" "
Rating 8 - Good. 466 out of 1422 reviews" "
Rating 6 - Okay. 158 out of 1422 reviews" "
Rating 4 - Poor. 85 out of 1422 reviews" "
Rating 2 - Terrible. 48 out of 1422 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for what I needed
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Dennis,Thank you for your review. We were delighted you had an enjoyable stay with us and look forward to seeing you again in the future. Best Regards,

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tom,Thank you for your review. Happy to see you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards,

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
The room was amazing however there must be a problem with high humidity. Almost every line where the wall paper touches the next piece of wall paper, has began to lift significantly. This will need to be fixed before someone pulls the paper off the wall.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tara,Thank you for your review and for your valued feedback. I have shared your comments with our Maintenance team. We were delighted you enjoyed your visit with us and hope to see you again soon! Best Regards

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good No fridge or microwave was a bit of a dissapointment
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 1 May 2024
Dear Scott,Thank you for your review and for your valued feedback. Please accept my sincere apologies. 90% of our guestrooms do have the fridge and microwave. hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Samantha

Business traveller
Liked: Staff & service
Location was perfect for what we needed but the cleanliness left much to be desired. It also reeked of cigarettes in our room which was really unfortunate.
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Samantha,Thank you for your review and for your valued feedback. Please accept our sincere apologies for the problems encountered with your guestroom. Thís was certainly unacceptable and not in keeping with our standard of service. I have shared your comments with our housekeeping team for review. Hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Matthew,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about our guest's comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Run down and outdated . Drain from upstairs room leaking into shower in my room
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Kevin,Thank you for your review. Please accept our sincere apologies for the problems encountered with your guestrooms. This information was shared with our Maintenance team for rectification. We are also very excited to announce upcoming renovations in 2024. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Tamara,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were delighted you had a comfortable stay with us and hope to see you again soon! Best Regards,

4/10 Poor

Steve

Travelled with family
Disliked: Property conditions & facilities
Small rooms
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Steve,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. For your comfort, we have six different room types, varying in different sizes, including King suites. Hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Allan,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards,

2/10 Terrible

Pierre Marc

Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from Bev. G General Manager on 30 Apr 2024
Dear Pierre Marc,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. Hoping you will reach out to me directly so we may discuss the aspects of your stay. Hoping you will afford The Sandman Hotel, Saskatoon

6/10 Okay

Mercedes

Business traveller, Travelled with partner
The price was good for what it was. Check in was quick as I paid before hand. Took a couple minutes to pay deposit. Over all would stay here again.
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Mercedes,Thank you for your review and for your valued feedback. We hope you enjoyed your stay with us and look forward to being your host again in the future. Best Regards

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Zahra, thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were delighted you had a comfortable stay with us and hope to see you again soon! Best Regards

4/10 Poor

Lesley

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Lesley,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hope you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Trevor,Thank you for your review. We hope you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards

4/10 Poor

Louise

Property was good, service good. But beware…. Book the room through Expedia for $132 and paid $200 at the hotel.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Louise,Thank you for your review. We were happy that you had a comfortable stay with us. Hope to see you again in the future. Best Regards

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear James,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. Hope to see you again in the future. Best Regards

10/10 Excellent

Diana

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at the perfect location, in the center of all my favorite stores and restaurants so the driving distance to everywhere i want to go, is really short.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 Apr 2024
Dear Diana,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your feedback and look forward to seeing you again in the future. Best Regards

8/10 Good

Juliet

Very good
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 Apr 2024
Dear Juliet,Thank you for your review. We hope you had a comfortable stay with us and look forward to seeing you again soon! Best Regards

8/10 Good

Nicole

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Nicole,Thank you for choosing The Sandman Hotel, Saskatoon. We hope you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has 2 restaurants. One of them is open 24 hours.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 22 Apr 2024
Dear Shannon,Thank you for your review. We appreciate your feedback. We hope you had enjoyed your stay with us and look forward to being you host again in the future. Best Regards,

6/10 Okay

Bonnie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel was quiet and the front desk staff were friendly and helpful. The only thing was that I had booked a room for 4 nights and housekeeping did not come to the room once to clean or take out garbage.once.
Stayed 4 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Bonnie, Thank you for your review and for your valued feedback. Please accept our sincere apologies for not meeting your expectations. Housekeeping services is provided on request and by placing a room service sign on your guestroom door. This should have advised by our Front Desk team upon check in. Your concerns will certainly be addressed with our Guest Services team. Bonnie, Again, my apologies and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Tony,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We hope you had a comfortable stay with us and look forward to being your host again in the future. Best Regards

4/10 Poor

Ronald

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
After getting a room that was smoked in,, move to room that the heater screamed, moved to another room that was not very clean and possible bugs
Stayed 4 nights in Mar 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Ronald,Thank you for your review and for your valued feedback. Please accept our sincerest apologies for the problems encountered. This was certainly unacceptable and not in keeping with our high standard of service. I have addressed your concerns with our team for review and rectification. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Jocelyn,Thank you for your review. We were delighted to hear you had enjoyed your stay with us and look forward to being your host again in the future. Best Regards,

10/10 Excellent

Dilpreet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms
Stayed 11 nights in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Dilpreet,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suite, clean, quiet and staff very friendly- best was that it connects conveniently to restaurant and bar lounge - didn’t have to venture out! Thank you!
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 23 Apr 2024
Dear Karen,Thank you for your review and for the wonderful feedback! We look forward to seeing you again in the future. Best Regards

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 25 Apr 2024
Dear Kelly,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were delighted you had enjoyed your stay with us and hope to see you again soon!

6/10 Okay

Alena

Disliked: Cleanliness, staff & service
SPI security guard followed me up into my room and tried to rape me thanks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 16 Apr 2024
Dear DallasThank you for your review. We were delighted you had enjoyed your stay with us and look forward to seeing you again soon! Best Regards

6/10 Okay

Ryan

Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 16 Apr 2024
Dear Ryan,Thank you for your review. Our sincerest apologies for not meeting your expectations. We do care about your comfort and hoping you will extend The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

8/10 Good

Colleen

Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Bev. G General Manager on 16 Apr 2024
Dear Colleen,Thank you for choosing The Sandman Hotel, Saskatoon. We hope you had a comfortable stay with us and look forward to being your host again in the future. Best Regards

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 16 Apr 2024
Dear Laura,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your patronage and hoping to see you again soon!

8/10 Good

Kandie

Liked: Cleanliness, property conditions & facilities
We stay at this hotel almost evertime we come to Saskatoon. This time the front desk staff just did not seem friendly.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 16 Apr 2024
Dear Kandie,Thank you for your review. Please accept our sincere apologies for your guest experience. I have addressed your valued feedback with the Front Desk team. We hope to see you again in the future. Best Regards

6/10 Okay

Jim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s an older hotel near the airport. If you need a hotel near the Saskatoon airport then this is one of them.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 9 Apr 2024
Dear Jim,Thank you for your review and for your valued feedback. We are very excited to announce upcoming renovations in 2024. Hope to see you again in the future. Best Regards

8/10 Good

Gail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
efficient front desk personal as i stayed for a few days i did not require my room cleaned everyday but it would be nice to have an extra garbage bag for extra garbage
Stayed 3 nights in Apr 2024
Response from Bev. G General Manager on 9 Apr 2024
Dear Gail,Thank you for being a valued customer and for your review. We appreciate your feedback and have shared your comments with our team. Hope to see you again n the future. Best Regards

10/10 Excellent

Frank, Alliston

Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a suite as I am a member. What I didn't like was the secutity deposit was included in the charge for the room. At a competitor we stayed at, it was a separate charge. I hope I get my $200 security deposit back soon. I booked 2 rooms.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 9 Apr 2024
Dear Frank,Thank you for your review. We hope you had a comfortable stay with us and look forward to seeing you again in the future. Best Regards

4/10 Poor

TYLER

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 9 Apr 2024
Dear Tyler,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about your comfort and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Derek, Williams Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great hotel to stay in
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 8 Apr 2024
Dear Derek,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your patronage and look forward to seeing you again in the future. Best Regards

10/10 Excellent

Schuyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy and well-run hotel. Clean and easy, friendly service
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 8 Apr 2024
Dear Schuyler,Thank you for your review. We appreciate your valued feedback and thank you for choosing The Sandman Hotel, Saskatoon. Hope to see you again soon! Best Regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, comfortable and clean
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 8 Apr 2024
Dear Rober,Thank you for choosing The Sandman Hotel, Saskatoon. We appreciate your feedback and look forward to being your host again in the future. Best Regards

4/10 Poor

Amy

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property felt unsafe, the pool was dirty and rooms were not the cleanest. Won’t stay again
Stayed 2 nights in Mar 2024
Response from Bev. G General Manager on 9 Apr 2024
Dear Amy,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. I can assure you that this is certainly not our standard of service and I have shared your feedback with our team. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Omotayo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍 really good
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 8 Apr 2024
Dear Omotayo,Thank you for choosing The Sandman Hotel, Saskatoon. We were happy you had enjoyed your stay with us and loo forward to being your host again in the future. Best Regards

4/10 Poor

Dustin

Disliked: Property conditions & facilities
Front desk agent not friendly
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 11 Apr 2024
Dear Dustin,Thank you for your review. Please accept our sincere apologies. I was very dismayed to read about the Guest Services. Your feedback will be shared with our team for review. Hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay as usual. Free parking and safety measures are always a bonus. Location is close to what you need with a vehicle. Quick check in and out. Staff are great. Will stay again.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 5 Apr 2024
Dear Anthony,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. Hope to see you again soon!

8/10 Good

Randi

Travelled with family
Decent property, decent price just not close to a lot of things. Always driving
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 4 Apr 2024
Dear Randi,Thank you for your review. We appreciate your feedback and hope to see you again in the future. Best Regards

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bev. G General Manager on 4 Apr 2024
Dear Roberta,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We were happy you enjoyed your stay with us and look forward on being your host again in the future. Best Regards

6/10 Okay

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for a one night trip
Stayed 1 night in Mar 2024
Response from Bev. G General Manager on 4 Apr 2024
Dear Teri,Thank you for your review. Please accept our sincere apologies for not meeting your expectations. We do care about guest comfort and hoping you will afford The Sandman Hotel, Saskatoon another opportunity in the future. Best Regards

10/10 Excellent

Greg, Sherwood Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night of a two month trip...stayed here the first night of our trip...nice clean comfortable place.
Stayed 1 night in Apr 2024
Response from Bev. G General Manager on 2 Apr 2024
Dear Greg,Thank you for your review and for choosing The Sandman Hotel, Saskatoon. We appreciate your feedback and look forward to seeing you again in the future. Best Regards

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price and location
Stayed 1 night in Mar 2024
Response from Bev. G General Manager on 2 Apr 2024
Dear Jade,Thank you for your review. We were very happy to see you enjoyed your stay with us and hope to see you again on your next visit to Saskatoon! Best Regards