Title: Hotel Refugio Vista Serrana Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Refugio Vista Serrana Family-friendly hotel with 3 outdoor pools and fitness centre ![3 outdoor pools](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/768277d4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/4cbbbafa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/a85b12ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/68a88ab4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/c0b4da63.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Olho D'Agua Hill, Hotel Refugio Vista Serrana welcomes families with open arms. Children enjoy the playground and arcade room while adults find relaxation in the sauna and steam room, creating the perfect balance for a memorable stay. 9.2 Wonderful ## Popular amenities - Gym - Room service - 24/7 front desk - Bar - Laundry - Pool ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=24075936&PinnedHotelID=24075936&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Double Room Single Use | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/790cbf77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Wardrobe In-room safe Daily housekeeping - 323 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/4298dd26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning LCD TV Blackout curtains Private bathroom Wardrobe In-room safe Daily housekeeping - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24080000/24076000/24075936/c4487bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 322 sq ft - Sleeps 3 ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1810000/1807500/1807453/89c5bad4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Guarulhos Airport Taboão - Breakfast included - Free airport shuttle - Pet-friendly - Free WiFi 8.8 Excellent 2,281 reviews £69 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Hampton-By-Hilton-Guarulhos-Airport.h1807453.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) Ad ![Poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90940000/90938600/90938509/0640d8d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Fasano Sao Paulo Itaim Itaim Bibi - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 130 reviews £506 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Fasano-Itaim.h90938509.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) Ad ![Interior entrance](https://images.trvl-media.com/lodging/90000000/89810000/89804500/89804494/7870aaa9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Qoya São Paulo Paulista, Curio Collection by Hilton Vila Mariana - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 363 reviews £149 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Qoya-Sao-Paulo-Curio-By-Hilton.h89804494.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/49000000/48530000/48527400/48527353/3032c33d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy by Hilton Sao Paulo Jardins Jardins - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 375 reviews £109 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Canopy-By-Hilton-Sao-Paulo-Jardins.h48527353.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) Ad ![Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3220000/3210900/3210843/7b9c65e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Unique Garden Terra Preta - Spa - Pet-friendly - Parking included - Free WiFi 9.8 Exceptional 211 reviews £500 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Hotel-Unique-Garden.h3210843.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/890000/880300/880216/6e1e3da4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Sao Paulo Morumbi Itaim Bibi - Spa - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,010 reviews £130 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Hilton-Sao-Paulo-Morumbi.h880216.Hotel-Information?chkin=2025-12-27&chkout=2025-12-28&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110320000/110314700/110314627/cd2415f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### V3rso Jardins Jardins - Pool - Pet-friendly - Free WiFi - Air conditioning 6.4 5 reviews £172 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Sao-Paulo-Hotels-V3rso-Jardins.h110314627.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/70000000/69330000/69320500/69320409/14d8697a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Almenat Embu das Artes, Tapestry Collection by Hilton Embu das Artes - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 164 reviews £190 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Almenat-Embu-Das-Artes-Sao-Paulo.h69320409.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=c4d77575-caf9-4527-af81-08851d35c316&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Hotel-Refugio-Vista-Serrana.h24075936.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Hotel-Refugio-Vista-Serrana.h24075936.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.28215%2C-46.58691&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cDaskZjNqr_dKWlyEKYA9DNtxno=) Rodovia Fernão Dias, Km 59, Mairipora, SP, 07600-000 #### What's nearby - Olho D'Agua Hill - 5 min drive - 2.0 miles - Seven Falls Dam - 11 min drive - 6.2 miles - Kartódromo de Atibaia - 12 min drive - 9.8 miles - Cantareira State Park - 12 min drive - 9.2 miles - Juquery State Park - 19 min drive - 11.6 miles #### Getting around - Franco da Rocha Station - 33 min drive - São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 42 min drive #### Restaurants - ‪Graal - ‬13 min drive - ‪Restaurante do Son - ‬5 min drive - ‪Mcdonalds - ‬10 min drive - ‪Naoko Restaurante e Temakeria - ‬11 min drive - ‪Ponto Da Esfiha - ‬11 min drive ## About this property ### Hotel Refugio Vista Serrana Family-friendly hotel near Olho D'Agua Hill Located close to Seven Falls Dam, Hotel Refugio Vista Serrana provides a terrace, a garden and a playground. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room. You'll also enjoy perks such as: - 3 outdoor pools and a children's pool - Free self-parking - Smoke-free property, a billiards/pool table and meeting rooms - Barbecues, a 24-hour front desk and coffee/tea in reception Room features All 92 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers - LCD TVs with DVD players - Daily housekeeping and phones ## Similar properties ![Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/109000000/108380000/108379800/108379751/aabcec48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chales senhor dos trilhos Mairipora - Pool - Hot tub - Spa - Pet-friendly 10 Exceptional 2 reviews £70 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=108379751&PinnedHotelID=108379751&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 3 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/4000000/3640000/3631300/3631253/d2fbd44a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bourbon Resort Atibaia Atibaia - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 1,007 reviews £254 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3631253&PinnedHotelID=3631253&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/46000000/45970000/45963800/45963773/f32dcb8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Graal Inn Mairiporã Mairipora - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 195 reviews £40 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=45963773&PinnedHotelID=45963773&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2760000/2751500/2751440/88004167.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco Resort Refúgio Cheiro de Mato Mairipora - Pool - Breakfast included - Kids pool - Waterslide 9.6 Exceptional 77 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=2751440&PinnedHotelID=2751440&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/17000000/16120000/16117000/16116936/11e983aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atibaia Residence Hotel & Resort Itapetinga - Pool - All-inclusive - Kids pool - Parking included 9.0 Wonderful 89 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=16116936&PinnedHotelID=16116936&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/4000000/3220000/3210900/3210843/e9784f30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Unique Garden Terra Preta - Spa - Pet-friendly - Parking included - Free WiFi 9.8 Exceptional 211 reviews £500 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3210843&PinnedHotelID=3210843&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8150000/8146900/8146811/f9d495c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Faro Hotel Atibaia Centro - Pool - Breakfast included - Free WiFi - Restaurant 8.8 Excellent 632 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=8146811&PinnedHotelID=8146811&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120090000/120083700/120083605/w1290h2283x0y0-8960aae1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spinn Mairiporã by Easy Hotéis Mairiporã - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 5 reviews £41 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=120083605&PinnedHotelID=120083605&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/42000000/41270000/41260600/41260526/59a1219b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel da Mata Terra Preta - Pool - Breakfast included - Pet-friendly - Kids pool 5.0 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=41260526&PinnedHotelID=41260526&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/38000000/37880000/37873700/37873647/f749b82c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Refúgio do Saci Hotel Itapetinga - Pool - Spa - Pet-friendly - Kids pool 8.4 Very good 19 reviews £128 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=37873647&PinnedHotelID=37873647&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - 3 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Gym - Playground - Sauna - Steam room ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - DVD player - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - LCD TV ### Food and drink - Limited room service ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 2 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Refugio Vista Serrana Mairipora Refugio Vista Serrana Mairipora Refugio Vista Serrana Refugio Vista Serrana Hotel Refugio Vista Serrana Hotel Hotel Refugio Vista Serrana Mairipora Hotel Refugio Vista Serrana Hotel Mairipora ## Frequently asked questions ### Does Hotel Refugio Vista Serrana have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### Is Hotel Refugio Vista Serrana pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Refugio Vista Serrana? > Self-parking is free at this property. ### What time is check-in at Hotel Refugio Vista Serrana? > Check-in start time: 4:00 PM; check-in end time: 2:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Refugio Vista Serrana? > Checkout is at 2 PM. ### Where is Hotel Refugio Vista Serrana located? > Set in Mairipora, this family-friendly hotel is 4.8 mi (7.7 km) from Olho D'Agua Hill and 12.1 mi (19.4 km) from Seven Falls Dam. Juquery State Park and Pedra Grande National Monument are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Refugio Vista Serrana Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 29 8 - Good 12 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Vanessa 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cordialidade, natureza, limpeza e - pertinho de SP Hotel mais do que especial....na chegada, o Alcebiades ja vem pegar a mala com o maior sorriso do mundo e mostra todo o hotel....Murilo super prestativo pra resolver qualquer problema que vc tenha....comida, ótima, o chefe e o confeiteiro estão de parabéns - muitas e boas opções!! Tudo muito limpo e organizado, tem atividades o dia inteiro. Somado a isso tudo, a vista é linda e vc dorme ao som de passarinhos e acorda com os galos! Fui com meu pet e o pessoal do hotel muito atencioso e prestativo...obrigada tb ao Francisco, à Bete e toda equipe do restaurante!! Espero voltar em breve... ##### Vanessa Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Márcia 10 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incrível, com certeza voltarei mais vezes, refeições impecável, atendimento ótimo, tudo maravilhoso!! ##### Márcia Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Edivaldo 28 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incrível ##### Edivaldo Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Guilherme 31 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente. Tudo muito bom. Estadia perfeita, funcionários atenciosos, comida muito boa e ótima estrutura. Fizeram uma programação especial para o feriado de Páscoa. Gostamos muito. Capricharam na decorações e doces. Estão de parabéns. ##### Guilherme Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### marcelo mello tohi 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente opção muito perto de sp. Quartos amplos e confortáveis. Piscinas excelentes sendo que uma delas é cobert e aquecida. Staff simpático e monitores de recreação bem bacana. ##### marcelo mello tohi Stayed 2 nights in Jan 2024 ### 8/10 Good #### Verified traveller 15 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feriado bom! Hotel incrivel... minha viagem foi de casal.. e meu quarto nao tinha cama de cadal e sim 2 camas de solteiro, que resolveram juntar, entao ficou aquele vao no meio da cama... pelo preço isso é inadmissivel... As piscinas sao otimas, porem só tem 1 climatizada, as outras sao frias, parecem ate agua de cachoeira. A principal que é de borda infinita é geladissima, quase ningurm entra, parece que é de enfeite. Em relacao a alimentacao, é bem top, tudo fresco, mas quando se pede uma bebida no bar, é necessario paciencia e esperar por no minino 30 min.. 1h... fora isso.. perfeito! ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Rogerio 26 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Foi excelente, só não foi perfeita porque a piscina de borda infinita não era climatizada e nessa época do ano fica gelada, mas de resto foi um fim de semana excelente. ##### Rogerio Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Isabel 21 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vale super a pena!! Lugar agradevel, perto de SP, piscina e jacuzzi com agua quente. Pena que a piscina principal não é aquecida. Comida boa (vale a pensão completa) e atividades extras que valeram a pena e deixaram o dia mais especial. Muito bom pra quem tem.filhos tb. Adoramos a estadia! ##### Isabel Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Gloria 26 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otimo hotel Hotel muito bom, acomodacoes limpas e bem confortaveis. Atendimento muito bom, custo beneficio ótimo e perto de SP. Recomendo!!! ##### Gloria Stayed 2 nights in Jul 2021 ### 8/10 Good #### Luciana Martins 12 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superou as expectativas. A primeira impressão não foi muito boa. Pois, não obtive retorno para sanar algumas dúvidas que tive antes da estadia. Não me retornaram nem através de e-mail, ligações ou whatsapp. Inclusive relatei este problema ao chegar ao hotel. No entanto, quando da estadia, só foi alegria. Acredito que eles estejam se reestruturando por conta da pandemia, então dei um desconto. Os funcionários (todos) sem exceção, são uma simpatia. A comida é ótima. Estão seguindo os protocolos corretamente. Os quartos são espaçosos, confortáveis e limpos. Somente o box é extremamente pequeno. Não sei se são todos os quartos ou somente alguns. O hotel é e-nor-me. Parece um labirinto com passagens secretas. Fica a dica: para o hotel ficar mais charmoso, sugiro mudar as cadeiras e mesas da piscina, que são de plástico. Outra dica valiosíssima: climatiz ##### Luciana Martins Stayed 2 nights in Jul 2021 ### 6/10 Okay #### JUCILENE 27 Oct 2020 Liked: Cleanliness, staff & service Disliked: Room comfort #### Caro para o que oferece Achei muito caro para o que oferece, nosso quarto era pequeno, banheiro minúsculo e com vista para um depósito do hotel. ##### JUCILENE Stayed 2 nights in Oct 2020 ### 10/10 Excellent #### Filipe 6 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Final de Semana Incrível Atendimento excelente, passei momentos otimos, infra, localização, alimentação ... tudo perfeito! ![](https://a.travel-assets.com/ugc/hotel-reviews/F458CC7E67CDB682591CE3ECC252199B819486F01583522830417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Filipe Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 26 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Gostamos muito das instalações geral do hotel, que é muito bonito. Tudo funciona mesmo com pouco hóspedes que uma vantagem se comparar com outros hotéis. Os colaboradores do hitel são muito solicitos e educados. Apenas uma observação, que para minha a minha opinião é muito importante. LIMPEZA. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### SANDRA 24 Jan 2020 Liked: Staff & service, room comfort A estadia foi agradável, o hotel tem uma área muito boa, porém requer algumas melhorias. A Alimentação foi excelente, tudo muito gostoso e o atendimento nota dez. ##### SANDRA Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 16 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom ! Foi muito bom ! A única coisa que eu não achei muito legal, foi o almoço ser servido na piscina. Eu entendo que era um churrasco, mas existem tipos de saladas (maionese por exemplo) que precisam de um cuidado maior por estar muito calor. E os doces atraem abelhas também, mas é um lugar muito bom ! ##### Verified traveller Stayed 2 nights in Oct 2019 ### 2/10 Terrible #### Daniela 14 Oct 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Hotel amador Hotel péssimo. Fiz reserva para dois, ao chegar lá me fizeram pagar mais um hóspede. O quarto que me colocaram cheirava mofo. Não tem estacionamento, o carro ficou entre a quadra e abaixo da tirolesa. No jantar não tinha opções de carnes, só strogonof e frango assado. Na manhã do domingo minha chave parou de funcionar. O gerente disse que era bateria, o funcionário que me atendeu disse que eu não sabia usar a chave. No almoço na piscina, a fila do churrasco está acima de 20 minutos. Na saída, a recepcionista queria cobrar novamente um hóspede extra, que sem concordar, eu já havia pago. Péssimo hotel, péssimo atendimento. Não vale o que cobram, com está diária existem infinitas e melhores opções ##### Daniela Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 9 Oct 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Pretendo voltar. Comida simples e bem preparada, durante a semana não tem o chá da tarde e o serviço de bar. Staff prestativo, mas necessitam de mais rapidez no serviço, o serviço de quarto não foi feito. Boa seleção de bebidas e preço justo. Gostei do fato de hidro ou sauna não estarem ligados todo o tempo durante a semana, mas rapidamente serem preparados caso o hóspede deseje utilizar. ![](https://a.travel-assets.com/ugc/hotel-reviews/178D8AF1B1A2051AA10C949E3C489481F41F86AA1570648224882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Eduardo 23 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Estava um pouco frio mais com a piscina aquecida nem lembrei, comida ótima! ##### Eduardo Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Débora, São Paulo 6 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Passeio de fim de semana! O hotel é muito lindo e com várias opções de lazer para adultos e crianças. A vista é maravilhosa e tem um bar na piscina de borda infinita, nos divertimos muito. Recomendo! ##### Débora Stayed 1 night in May 2019 ### 10/10 Excellent #### Pedrina Aparecida 6 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto limpo, roupa de cama limpa, funcionários atenciosos e prestativos, comida deliciosa, equipe de recreação otima. Voltarei com certeza. ##### Pedrina Aparecida Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 1 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Segunda vez no hotel e pretendo voltar mais vezes Hotel maravilhoso. Ótima localização e excelente estrutura. ##### Verified traveller Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Márcia 25 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Márcia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Veronica 7 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Veronica Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rafaela 18 Mar 2025 ##### Rafaela Stayed 2 nights in Mar 2025 ### 8/10 Good #### Vania 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vania Stayed 2 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [The Iona Inn](https://www.expedia.co.uk/Londonderry-Hotels-The-Iona-Inn.h3539134.Hotel-Information) > > [Hotels in Chandigarh](https://www.expedia.co.uk/Chandigarh-Hotels.d6135780.Travel-Guide-Hotels) > > [Village Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Village-Hotel-Cardiff.h200304.Hotel-Information) > > [Morar Hotel](https://www.expedia.co.uk/Mallaig-Hotels-Morar-Hotel.h10258976.Hotel-Information) > > [GreeneKing Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Greene-King.0-0-d6054272--bGreeneKing.Travel-Guide-Filter-Hotels) > > [Hotels in Île-de-France](https://www.expedia.co.uk/Destinations-In-Ile-De-France.d6049813.Hotel-Destinations) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [the square hotel GINZA](https://www.expedia.co.uk/Tokyo-Hotels-The-Square-Hotel-GINZA.h27559548.Hotel-Information) > > [Saadiyat Rotana Resort and Villas](https://www.expedia.co.uk/Abu-Dhabi-Hotels-Saadiyat-Rotana-Resort-And-Villas.h21120875.Hotel-Information) > > [Sunset Beach Holiday Park](https://www.expedia.co.uk/Geraldton-Hotels-Sunset-Beach-Holiday-Park.h9626548.Hotel-Information) > > [Holiday Inn Express Stockport by IHG](https://www.expedia.co.uk/Stockport-Hotels-Holiday-Inn-Express-Stockport.h16216764.Hotel-Information) > > [Furore Grand Hotel](https://www.expedia.co.uk/Furore-Hotels-Furore-Grand-Hotel.h90648625.Hotel-Information) > > [Hotels in Braemar](https://www.expedia.co.uk/Braemar-Hotels.d11232.Travel-Guide-Hotels) > > [The White Hart Inn](https://www.expedia.co.uk/Hawes-Hotels-The-White-Hart-Inn.h90802335.Hotel-Information) > > [Icon BCN](https://www.expedia.co.uk/Barcelona-Hotels-ICON-BCN-By-Petit-Palace.h1646483.Hotel-Information) > > [Hôtel Bleu de Grenelle - Tour Eiffel](https://www.expedia.co.uk/Paris-Hotels-Hotel-Bleu-De-Grenelle.h562008.Hotel-Information) ### Flights > [Royal Air Maroc Lagos (LOS) to Gatwick (LGW) flights](https://www.expedia.co.uk/lp/flight-routes/royal-air-maroc-from-murtala-muhammed-intl-to-gatwick/at/los/lgw) > > [Flights from New York (JFK) to Granadilla de Abona (TFS)](https://www.expedia.co.uk/lp/flights/jfk/tfs/new-york-to-tenerife) > > [Flights from Birmingham (BHM) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/bhm/dub/birmingham-to-dublin) > > [flights from twente airport](https://www.expedia.co.uk/lp/airports/ens/flights-from-twente-airport) > > [Flights from Christchurch (BOH) to Marrakech (RAK)](https://www.expedia.co.uk/lp/flights/boh/rak/bournemouth-to-marrakech) > > [Flights from London (LHR) to Los Angeles (ONT)](https://www.expedia.co.uk/lp/flights/lhr/ont/london-to-ontario) > > [Air Europa](https://www.expedia.co.uk/Air-Europa-Flights.cUX.Travel-Guide-Airlines) ### Cars > [Car hire in Chatswood](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Chatswood.d178150.Car-Hire-Guide) > > [Car hire in Houston](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Houston.d178265.Car-Hire-Guide) ### Packages > [Akyaka Holidays](https://www.expedia.co.uk/Akyaka.d6049292.Holidays-City-Breaks) ### General > [Visit Weeki Wachee](https://www.expedia.co.uk/Spring-Hill-Weeki-Wachee.dx177826) > > [Visit Ocho Rios](https://www.expedia.co.uk/Ocho-Rios.dx553248635209673480) > > [Visit Albufeira](https://www.expedia.co.uk/Albufeira.dx4692)