Title: Bahía Escondida Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bahía Escondida Family-friendly hotel with 3 outdoor pools and marina ![Property amenity](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/3761b720.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/4255d288.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/d471dfaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa reception](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/2fca25eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/c7acd5e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Cascada Cola de Caballo, Bahía Escondida offers water park fun, a sauna, and four outdoor pools. Enjoy international cuisine with pool views at La Casona restaurant. Practical amenities include free WiFi, an on-site grocery store, and attentive staff. 7.6 Good ## Popular amenities - Pool - Bar - Breakfast available - Room service - Gym - Parking included £106 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1441419&PinnedHotelID=1441419&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/dafda00b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Balcony Air conditioning Full-sized fridge/freezer LCD TV Blackout curtains Hairdryer Private bathroom Microwave - 269 sq ft - Sleeps 4 - 1 King Bed ![Standard Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/f7f949ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 7 reviews ### Highlights Balcony Air conditioning Full-sized fridge/freezer LCD TV Blackout curtains Private bathroom Hairdryer Microwave - 269 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds, Kitchenette | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/672a89d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Kitchenette 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Kitchenette Full-sized fridge/freezer LCD TV Blackout curtains Hairdryer Private bathroom - 269 sq ft - Sleeps 4 - 2 Double Beds ![Suite, Kitchenette | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/44196ab3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Kitchenette 8.0 Very good 4 reviews ### Highlights Balcony Air conditioning Kitchenette Full-sized fridge/freezer LCD TV Blackout curtains Sofa bed Private bathroom - 269 sq ft - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Superior Suite, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1441500/1441419/cd8109d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Bedrooms 8.0 Very good 1 review ### Highlights Balcony Separate dining area Air conditioning Kitchenette Full-sized fridge/freezer LCD TV Sofa bed Blackout curtains - 376 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Queen Beds and 1 Single Murphy Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Bahia-Escondida.h1441419.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Bahia-Escondida.h1441419.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.41193%2C-100.12308&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=obDIz1vNGOfYt9wxVM2nKkqlF9c=) Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320 #### What's nearby - Bungee Cola de Caballo - 5 min drive - 1.7 miles - Cascada del Chipitin - 8 min drive - 3.6 miles - Matacanes Canyon - 8 min drive - 3.6 miles - Cascada Cola de Caballo - 11 min drive - 5.0 miles - Fundidora Park - 42 min drive - 27.6 miles #### Getting around - Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 62 min drive #### Restaurants - ‪Delicias del Mar - ‬9 min drive - ‪Tacos Rocha - ‬8 min drive - ‪Tacos Isidro's - ‬7 min drive - ‪La Casona Bahia Escondida - ‬5 min walk - ‪Taquería La Reforma - ‬7 min drive ## About this property ### Bahía Escondida Family-friendly hotel near Presa La Boca Located close to Cascada Cola de Caballo, Bahía Escondida provides a marina, free water park access and a poolside bar. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine family restaurant, La Casona, offers breakfast, lunch, dinner and pool views. The gym offers Pilates classes and fitness classes; other things to do include basketball, motor boating and racquetball/squash. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace. Additional perks include: - 3 outdoor pools and an indoor pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), bike hire and an outdoor tennis court - Express check-out, a gift shop and tennis lessons on-site Room features All 140 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with premium channels - Balconies, full-sized fridge/freezers and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/41000000/40670000/40668800/40668771/f8a5ef99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Rincón de Santiago Santiago - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 467 reviews £123 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=40668771&PinnedHotelID=40668771&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/108000000/107320000/107311600/107311510/58ef969d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Niebla Azul Santiago - Kitchen - Pet-friendly - Parking included - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=107311510&PinnedHotelID=107311510&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/115000000/114750000/114741900/114741836/4d490a0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Colonial en Pueblo Mágico by Adhoc Santiago - Kitchen - Free WiFi - Air conditioning - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=114741836&PinnedHotelID=114741836&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/119000000/118260000/118252300/118252261/e33ff3db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tiny House en el Barrial Santiago N.L. Santiago - Free WiFi - Air conditioning - Outdoor space - Parking available £73 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=118252261&PinnedHotelID=118252261&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/118000000/117470000/117463900/117463863/945905e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Doña" Cabin Santiago - Pool - Kitchen - Pet-friendly 2.0 1 review £181 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=117463863&PinnedHotelID=117463863&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57750000/57740800/57740799/59a054d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exclusive Villa with a Great View ! Santiago - Pool - Hot tub - Kitchen - Washer 8.4 Very good 6 reviews £552 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=57740799&PinnedHotelID=57740799&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/111000000/110030000/110028500/110028463/c8e1a807.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxurious Getaway w Private Pool Garden Santiago - Pool - Washer - Dryer - Parking included [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=110028463&PinnedHotelID=110028463&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/107000000/106020000/106018900/106018836/8e72120d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Cabin / ideal for family adventures La Ciénega de González - Pool - Kitchen - Free WiFi - Air conditioning 10 Exceptional 1 review £197 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=106018836&PinnedHotelID=106018836&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/109000000/108620000/108618500/108618403/w1280h757x0y280-24423390.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta con alberca en el barrial Santiago NL Santiago - Pool - Kitchen - Free WiFi - Air conditioning £104 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=108618403&PinnedHotelID=108618403&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/113000000/112740000/112733300/112733283/w905h683x60y0-bf4424aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stone stay room 3 La Ciénega de González £117 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=112733283&PinnedHotelID=112733283&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - RV/bus/lorry parking (surcharge) on site ### Food and drink - Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 to 250 for adults and MXN 170 to 200 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - La Casona ### Things to do - 3 outdoor pools - Basketball - Bicycle rentals - Billiards/pool table - Boat tours - Children's pool - Fitness classes - Free water park - Gym - Indoor pool - Motor boating - Outdoor tennis court - Pilates classes - Playground - Racquetball/squash - Sauna - Shopping - Steam room - Tennis lessons - TV in common areas - Waterslide - Yoga classes ### Family friendly - 3 outdoor pools - Children's pool - Free water park access - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room microwave - Indoor pool - Playground - Waterslide ### Conveniences - Gift shop/newsstand - Grocery/convenience store - Limited-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - In a regional park - In the mountains - Marina - On the waterfront - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No lift ### More - 4 buildings - 5 floors - Banquet hall - Built in 1986 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Full-sized refrigerator/freezer - Limited room service - Microwave ### More - Access via exterior corridors - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7 AM - 11 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Renovations and closures The following facilities or services will be unavailable from September 17 2025 to December 31 2025 (dates subject to change): - One of the swimming pools The following facilities will be closed during October, November, December, January, February and March: - One of the swimming pools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 1500 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults and MXN 170 to 200 for children - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from October to March Pool access available from 10:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Bahía Escondida Bahía Escondida Hotel Bahía Escondida Hotel Santiago Bahía Escondida Santiago Bahía Escondida Santiago Bahía Escondida Hotel Santiago ## Frequently asked questions ### Does Bahía Escondida have a pool? > Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. Pool access is from 10:00 AM to 10:00 PM. One of the swimming pools will be unavailable from September 17 2025 until December 31 2025 (dates subject to change). ### How much does it cost to stay at Bahía Escondida? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Bahía Escondida on 1 Nov 2025 start from £105.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Santiago-Hotels-Bahia-Escondida.h1441419.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Bahía Escondida pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Bahía Escondida? > Self-parking is free at this property. ### What time is check-in at Bahía Escondida? > Check-in start time: 4:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Bahía Escondida? > Checkout is at noon. Late checkout is available for a fee. ### Where is Bahía Escondida located? > Located on the waterfront, this family-friendly hotel is 1.3 mi (2.1 km) from Presa La Boca and 6.2 mi (10 km) from Cascada Cola de Caballo. Bioparque Estrella is 29.4 mi (47.3 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bahía Escondida Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 7.4 Staff & service ### 8.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 140 8 - Good 100 6 - Okay 75 4 - Poor 42 2 - Terrible 32 ### 10/10 Excellent #### Ricardo 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Fun activities and great location ##### Ricardo Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Jose 16 Oct 2025 Liked: Cleanliness The place has beautiful sceneries but outdated ##### Jose Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Joshua 25 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel was noise had people outside the hotel drinking smoking load extremely loud music til 5am the room want that clean and the staff were unfriendly the restaurant was nice and the service was good. ##### Joshua Stayed 1 night in Oct 2025 ### 10/10 Excellent #### PERLA YANIRA 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ![](https://a.travel-assets.com/ugc/hotel-reviews/5f3779e6-0902-48f9-8cc5-24278711dda7-1755666790382.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30511298-dae9-461d-8857-d12f85b4449d-1755666825711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PERLA YANIRA Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Daniel Alejandro 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Daniel Alejandro Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Edmundo 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The attemtion and support of all the areas was very good ##### Edmundo Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Edgar 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Edgar Stayed 1 night in Sep 2025 ### 6/10 Okay #### Richard 26 Oct 2025 Liked: Cleanliness Disliked: Staff & service For being classified as a Resort place, this was more like a 2-3 star place, did not fit the price charged nor the classification; bathroom/showers very small/tight areas. Very noisy late at night with Music groups blaring their music late night and early morning hours without being told to respect other guests. Staff at Reception very blunt, not warm welcome. Maid service hard workers ##### Richard Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jason 5 Sept 2025 Liked: Cleanliness, staff & service limited room service, limited food options. water slides kept stopping. had incident falling off raft and getting scraped up ##### Jason Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Elsa araceli 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities excelente ##### Elsa araceli Stayed 1 night in May 2025 ### 8/10 Good #### Ana 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Quiet rest area. Room was not as clean as I expected. They need to put new sheets on beds and the televisions don’t work as well. Other than that, everything was great and safe. ##### Ana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Denise 8 Jun 2025 I like this place been coming here since I was a little girl with my parents and the thing is the rooms need to be cleaned properly more so the bathrooms they need to take the mold from the edges or just remodel them ##### Denise Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Erminia 25 Oct 2025 Disliked: Staff & service, amenities, property conditions & facilities Ac was not working Staff was EXTREMELY rude and gave little to no assistance, it was like pulling teeth to get information. No one wanted to help! False advertisement, pools were closed Park was closed We traveled from the U.S. for my sons wedding and it was so stressful, my father could not walk very well and there are no handicap amenities Food took an hour for a burger and 2 drinks ##### Erminia Stayed 2 nights in Oct 2025 ### 8/10 Good #### Karla L 1 Jun 2025 Liked: Cleanliness, staff & service The service was really good, the people is friendly in the bar and restaurant. The kitchen suite needs to be updated and doesn’t have basic stuffs as a dishes soap, paper towel, salt, etc It was a good gateway with my family. ##### Karla L Stayed 1 night in May 2025 ### 10/10 Excellent #### Eduardo 25 Jul 2025 Liked: Staff & service, property conditions & facilities . ##### Eduardo Stayed 3 nights in Jul 2025 ### 8/10 Good #### Jesús 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities TV signal very old and wifi very poor ##### Jesús Stayed 1 night in Jul 2025 ### 6/10 Okay #### Sandra 14 Mar 2025 Liked: Cleanliness, staff & service It’s nice and fun just be ready to walk lots of up and down hills to ur destination they don’t have golf carts not convenient for elderly or someone in wheel chair it’s a lot of walking unless u have a car and your driving then your good. The food it’s ok 5 out of ten. ##### Sandra Stayed 1 night in Mar 2025 ### 4/10 Poor #### Mariano 14 Jul 2025 Liked: Cleanliness Disliked: Staff & service, amenities Its hidden in the back nice & quite but limited parking they put parking violations on our side x side then we was getting charged for a pool towel. As a high class resort they should provide them. The rooms weren't remodeled like it said online beds where stiff , AC where out of date didnt get a room till 5pm ##### Mariano Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Gabriela Amairany 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Gabriela Amairany Stayed 1 night in May 2025 ### 4/10 Poor #### Ninfa 31 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The area is beautiful, but the room need some upgrades ##### Ninfa Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Sandra 21 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice ##### Sandra Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Robert 6 Jul 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The place has potential, but it needs a complete renovation. ##### Robert Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Emy Jomary 4 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The view is amazing! but as far as front office, they didn't seem so concerned about our key card not working (3-4 times) we were locked out and couldn't get inside. the rest of the staff, as far as housekeeping and night management was friendly and tried to help rapidly seeing us outside freezing with our infant and couldn't get inside our room. That place has a lot of potential just needs a little bit of updating the rooms and such. overall, our stay was fair besides that. ##### Emy Jomary Stayed 6 nights in Feb 2025 ### 4/10 Poor #### nelson 26 Oct 2024 Liked: Staff & service Disliked: Property conditions & facilities the building is too old the sink from the bathroom was not drain the water and the paint come off from the walls look like ghost town ##### nelson Stayed 3 nights in Oct 2024 ### 4/10 Poor #### David 4 Jun 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service I would say the service was horrible, but it was none existent ##### David Stayed 2 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)