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Reviews of Sweet Harmony Hotel Boutique by Xarm Hotels

3.5 out of 5
Sweet Harmony Hotel Boutique by Xarm Hotels
Urbanizacion Milagro Verde Número 19-20, Santa Marta, Magdalena

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 64 reviews" "
Rating 8 - Good. 18 out of 64 reviews" "
Rating 6 - Okay. 9 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leonardo

Disliked: Staff & service, property conditions & facilities, room comfort
Really bad food, bad service, outdated. Worst experience ever
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Great views. Very relaxing. The hotel has access to the river
Stayed 1 night in Mar 2020

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harmony all the way!
Nice little hotel up in the mountains. Perfect service, everyone made it so that we had a perfect stay. We stayed for two night. Nights were a little warm having the fan in the room was a blessing. Short into town. The breakfast and dinner offered at the hotel were delicious. Great views of the mountains . Perfect for a couple of days to get out of the noisy streets and beaches. I highly recommend it!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location about 10-15 minute walk to town center. Rooms were comfortable with nice decks/views of the river below.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and view. Privacy. Well designed cabins with cool hammocks. Breakfast was simple but OK
Stayed 3 nights in Jan 2020

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Minca base!
The location was amazing. A short 10 minute walk to town and amazing views. The staff were excellent with everything and also spoke English. We had really good WIFI, comfortable bed and a bi of hot water.
Stayed 2 nights in Jan 2020

10/10 Excellent

Joe, Seattle area

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist has great attitude, very helpfull and great english skills! Great view from our room and the cook was great.
Stayed 3 nights in Jan 2020

10/10 Excellent

I-WEN

Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from 0 on 5 Jan 2020
0

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel, great surroundings
We really enjoyed our stay at Sweet Harmony. Staff were friendly and gave advice on things to do in the local area. There is also great choice for breakfast each morning. Guests also can explore the grounds of the hotel with a river and hammocks to enjoy. Would definitely recommend this hotel
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great views! The cabanes with AC are great. Well maintain property. Please provide more quantity and variety to the breakfast.
Stayed 1 night in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hot standard rooms without air conditioning
We were only able to book a standard room and regretted it. Since the hotel was full we were not able to upgrade either. The room was very hot and since there were so many mosquitoes we were not able to open up the window. We did have a nice rooftop terrace with a very nice view! The staff is very friendly and tries to help any way they can. They explained all the sites in the area and provided a map. We were a little surprised how far the hotel was from town. Definitely more then .37 miles away from town. I agree it would be nice to have a little bridge over the river to cut down travel time but since it is shallow we were able to wade through. It would also be nice to upgrade the rooms with screens on the windows in order to be able to open them and have the rooms cool off at night.
Stayed 2 nights in Feb 2019

8/10 Good

Hannah, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a few minor tweaks could make it great
Nice hotel, very attentive staff, good breakfast. The hotel was about 10 minutes walk from the main road, there are few hotels in Minca but many hostels. There was no air con so the room was pretty warm most of the time. The security in the room wasn't great ( window didn't lock shut for example) but we had no issues. The bathroom didn't have a blind so people from the rooms below could see in if they decided to walk around to the back of their room.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River view
Right next to the river.
Stayed 1 night in Jan 2019

6/10 Okay

Whatevagoes, Cary, NC

Liked: Cleanliness
The rooms were nicely designed, but needed more curtains (or blocking materials) and screens. The shower has no blocking from the outside other than glass, and there is a house with an active driveway where the family cannot avoid looking in at. Guest. It would have been great to leave the big sliding glass door open all night to get the breeze, but the staff told us that mosquitoes and other biting bugs would have gotten in. The fan was bery weak, so the room was hot and stuffy, while the outside weather was great. Very limited food service at the hotel, so guests have to walk 20-30 minutes on a dirt road to get into town. There is nice river below the property to wade around in. And there are some nice spaces to sit and relax when it’s not too hot. I gave the hotel an average score, because compared to other lodging in Minca, it was better than much of the competition.
Stayed 1 night in Jan 2019

10/10 Excellent

William J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
green paradise with perfect wild rover beach
eco wonderful
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out-of-the-way hidden lodgings!
Whatever is being read here here should be contextualized - Minca is basically a village known for eco-tourism. So you can't really expect luxury. In any case, the room we had was very nice and spacious. We were located right next to the reception area, so we had Wifi but I know that other rooms do not get it. Room, Service and People are all 5 stars, especially given the area. The is big plus/minus = Location. Sweet Harmony is located around 20 mins walk from the village central square. On the one hand, you have your own little jungle type feel because of the isolation, which I will say is pretty cool (The river is located right below the lodge and you can hear the stream loud and clear- Its very nice) BUT, you always have to walk for 20 mins to the centre(The path maybe slushy during rainy season) or take a bike-taxi (USD $2). But overall Minca is a low-key place, so if you are staying for long, 20 mins wont make a huge difference. But overall the place is nice, rooms are good and staff is great.
Stayed 2 nights in Nov 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy jungle living.
The hotel is in a wonderful location up on a hill with views in all directions. It even has access to the river where you can go for a quick dip in the afternoon to cool off. The staff was very nice and extremely helpful. The internet really only works in one common area so keep that in mind if you need to access it or do work from your room. I found the breakfasts in the morning to be lacking. Compared to other hotels in this price range we found it awful simple and without a lot of thought. If you don't have your own car it is quite a walk from town down a muddy dirt road. We didn't mind it but it could be an obstacle for others. The rooms are well-appointed and very comfortable with great little balconies. I agree with some other reviewers that it would be nice to have screens installed on the doors so the rooms can cool off nice in the evenings without letting all the bugs in.
Stayed 2 nights in Nov 2018

10/10 Excellent

alan, phoenix az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
getting to hotel rough road but worst it ...concern no a/c with the fan and altitude.. comfortable at night...needs a sign on the road to turn in
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Like all of Colombia, the people at Sweet Harmony were really nice and accomadating. The rooms are nice and so peaceful falling asleep to the sounds of the river. With no ac and having the windows open, do be prepared for lots of bugs and maybe even a lizard in your room. But that's just expected when staying somewhere surrounded by jungle. Hot water in the shower was a plus. I would definitely stay here again if visiting Minca.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place close to Minca
Great place to stay if visiting Minca. It’s away from the town, so nice and quiet. You can walk to town easily but it is along a bumpy and dark road. We had a car (4x4 or raised suspension recommended!) but others just walked and were perfectly happy. The views to river are great. There’s birds and cats and trees everywhere. Just great!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotrl in the hills
Very relaxing three days in Minca. We tried the terrace room first - the terrace is just sun beds on the roof which is great if you just want to tan - but we much preferred the balcony room. Sitting out with a beer and watching the sun go down was lovely. Good breakfast, good staff. There wasn’t much food choice for dinner but the town is only a 10-minue walk.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice off the beaten path hotel. Very peaceful and beatiful location.
Stayed 4 nights in Feb 2018

6/10 Okay

wizzac, Bogotá

Liked: Cleanliness, staff & service, room comfort
Should and could be better than it is
The installations and location are good. Unfortunately, the owners are not local and the administration and services are not what you would expect for the type of 'boutique' hotel and price. With minimal expense to the hotel the experience could have been much more satisfactory. We were not offered a description of activities and services when we (6 people) arrived. Our attempt to modifiy dates failed, in spite of email and phone communication with Expedia and the hotel, at least 2 months in advance.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting in touch with nature...
If you enjoy remote with the sound of a mountain stream rushing over the rocks below surrounded by birds and lush foliage...then this is the place for you. Some troubles with hot showers and the pool needing a treatment to use but it was a fantastic break from the busy and noisy cities.
Stayed 3 nights in Jan 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet and peaceful hotel
Great botique hotel on the edge of Minca. The best beds ever and a delicious breakfast really top off this lovely hotel. The walk from town is a challenge so hire a moto taxi if you don’t want to walk the 15-20 mins
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disappointed based on reviews
Pool did not work and was empty, drinks were quite overpriced and we were given a room without a balcony which we had requested. Not worth the price, hostel next door (in which we stayed the next night) had better views and was cheaper for essentially the same services. Disappointed.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Carlo, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Close to restaurants and Beach
Very nice boutique hotel with excellent service. Good breakfast and friendly staff who speak English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Quite in Minca...With the Right Room
Lovely hotel but we much preferred the rooms that had balconys not the rooms with the upstairs terraces. The rooms with terraces feel like basement apartments since the windows are high up like a basement suite. They also are a bit noisy since you can hear everything in the halls, at main reception and the kitchen. The best rooms are located in a little building just to the left of reception. That building only has two suites, so it's a bit more private. Great semi private balcony with a very nice view too. Make sure you walk down the 2 min from the hotel to were the two rivers meet and keep walking downstream to a little waterfall. The staff are very nice, breakfast was okay and the location is top drawer!!
This was one of the rooms with a balcony.

10/10 Excellent

Grace, no fixed abode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
After hard travelling for several weeks, this was a luxurious treat and great value for money. It was 15 minutes walk from the main town of Minca which meant peace and quiet and relative seclusion. We had a wonderful view from the balcony and the room was comfortable and had all that we required. The breakfasts were good and plentiful, the staff helpful and courteous.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff did everything they could to make the stay a pleasant one. Loved the view and the mountain river

10/10 Excellent

Gavin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Sweet Harmony
My partner and I had a wonderful 2 night stay at Sweet Harmony in Minca. The place has only been opened a few days; however we are sure it will be a success. The hotel is located on a hill with incredible views from your room of the amazing rainforest. The breakfast was delicious. All the staff were welcoming and friendly, in particular Orlando at the front desk who helped us with our travel plans back to Cartagena and who was always on hand to help. The hotel also makes the best mojitos I have ever tasted. Bonus!! The hotel is an easy 10 minute walk from the village of Minca. I would highly recommend this place for your stay in Minca!

10/10 Excellent

Jonatan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente, muy limpio y sobre todo muy buena atencion.
Stayed 1 night in Mar 2021

8/10 Good

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Dounia, France

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire à part parfait. Environnement idyllique, très calme en pleine nature. Personnel très accueillant, équipements parfaits. Je conseille ++++++
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2019
Response from Sweet Harmony on 20 Oct 2019
Muchas Gracias por su puntuación

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente! Totalmente recomendable. La atención, la comodidad y la vista hacen que no se quiera desear nada más!
Stayed 1 night in Jun 2019

4/10 Poor

Joran, Amsterdam, Netherlands

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had a very disappointing stay. The rooms are overpriced and in a very bad state. The only brand new and nice rooms in the boutique are the 4 ‘suites’. Our room with a view had no AC and was extremely hot. The provided fans are of bad quality and do nothing. During our stay there was no warm water in our room. We asked several times if they could fix it, and every time they told us that they would take a look at it, which never happened. The cold shower is right in front of the big bathroom window without cover and the family next door can see you showering. The rooms are dirty and there are dead bugs everywhere. The sheets had yellow stains in it and we had to ask for new ones. The breakfast was also very disappointing and the bare minimum. The only 2 positive points is the nice view and the front desk speaking some english. But it is definitely not worth the money.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio y atencion del personal excelente Las cabañas individuales son muy comodas y privadas
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Aussicht in die Natur!
Die "Suites" sind ganz neu errichtet und jeweils in einem eigenen kleinen Bungalow mit großem Balkon untergebracht mit direktem tollem Blick in die Natur durch die große Glasfassade (sogar vom Bett aus!). Sehr gut und willkommen bei der Hitze die Klimaanlage, so hatten wir auch nachts keine Mücken im Zimmer. WIFI im Zimmer problemlos. Den direkten Zugang zum Fluss haben wir ebensowenig genutzt wie den kleinen Pool. Gutes Frühstück im Freien mit Wahlmöglichkeiten (nicht nur Rührei!). Das Hotel vermittelt Massagetermine in unmittelbarer Nähe bei einer Schweizerin (zu empfehlen). Der staubige Weg ins Dorf dauert zu Fuß ca. 15 min und hat sich auch im Dunklen mit Taschenlampe sicher angefühlt, kann für wenig Geld (ca. 1,50 €) aber auch mit dem Mototaxi zurückgelegt werden.
Stayed 2 nights in Feb 2019

10/10 Excellent

Ellen A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Nice boutique hotel, great view to the mountains and river, staff really nice and helpful. Hot water in the shower. My room had a really great view to the mountains and an nice balcony. Nice details all over. Would stay again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe chambre avec terrasse. Choix de déjeuner varié et délicieux. Attention, certaines chambres n’ont pas de balcon ni vue. Il est possible de rejoindre les restos de Minca en quelques minutes en taxi-moto pour 5000 COP. A pied en 15 minutes. Personnel attentionné.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal amable
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018