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Desk, free WiFi
Living area
Living area
Living area

Guest reviews

3.7/5 Good
72 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi

Map

Explore the area

Popular LocationBelford Hospital11 min walk
Popular LocationWest Highland Museum13 min walk
Popular LocationInverlochy Castle14 min walk
AirportOban (OBN)52 min drive

Choose dates to view prices

  • Double Room (3/4 Size Small Double Bed)

    Room amenities

    • 136 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room (3/4 Size Small Double Bed)
  • Classic Studio (3/4 Size Small Double Bed)

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Studio (3/4 Size Small Double Bed)
  • Premium Studio (3/4 Size Small Double Bed)

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPremium Studio (3/4 Size Small Double Bed)

About this area

Fort William

Cityheart Fort William- Campus Accommodation is located in Fort William. Commando Memorial is a notable landmark, and the area's natural beauty can be seen at Lochaber Geopark and Loch Linnhe.

Visit our Fort William travel guide
Map
Popular Location

What's nearby

  • Belford Hospital - 11 min walk
  • West Highland Museum - 13 min walk
  • Lochaber Geopark Visitor Centre - 13 min walk
  • Inverlochy Castle - 14 min walk
  • Ben Nevis Distillery - 4 min drive

Getting around

  • Fort William Station - 8 min walk
  • Inverness (INV) - 91 min drive

Restaurants

  • Loch Iall Inn - 7 min walk
  • Cobbs - 9 min walk
  • The Crofter - 11 min walk
  • Stables Restaurant - 12 min walk
  • Abi's Kebabs - 12 min walk

About this property

Cityheart Fort William- Campus Accommodation

3-star, adults-only hostel, walk to Lochaber Geopark
This smoke-free hostel features free WiFi in public areas. All 40 rooms offer complimentary wireless Internet access, showers and desks.
Cityheart Fort William- Campus Accommodation offers 40 forms of accommodation. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a limited basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower

More

  • Desk

Policies

Check-in

Check-in between 3 PM and 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 3 PM - 7 PM
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Cityheart Fort William- Campus Accommodation Fort William

Frequently asked questions

Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cityheart Fort William- Campus Accommodation?
Limited spots are available.
What time is check-in at Cityheart Fort William- Campus Accommodation?
Check-in is from 3 PM to 7 PM. Late check-in is available during limited hours.
What time is check-out at this hostel?
Checkout is at 11 AM.
Where is this property located?
Situated in Fort William, this hostel is within a 5-minute walk of Lochaber Geopark and Loch Linnhe. Belford Hospital and West Highland Museum are also within 15 minutes. Fort William Station is 8 minutes by foot.

Guest reviews

Overall score and ratings for Cityheart Fort William- Campus Accommodation

3.7
5 - Excellent
20
4 - Good
25
3 - Okay
16
2 - Mediocre
8
1 - Poor
3
4.2
Cleanliness
4.0
Service and Staff
3.6
Amenities
3.8
Property condition

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here unless you have no option.

The accommodation is over priced for what you get. There were hairs and black pubic hair in the bed when I pulled back the duvet - something I wasn’t expecting to see. The bedding is poor quality; the pillows are flat micro fibre, duvet thin micro fibre and the mattress cover is thin almost see through, the mattress is poor quality too. When I took a shower the ON handle came off in my hand and the shower tray filled to the top over flowing into the bathroom, the plug was blocked with hair - disgusting. The toilet flush button was broken too. This property is badly maintained. I paid £101 for this room and it was not fit for purpose and is certainly not worth the money I paid. I complained about the room and was moved to an alternative room. I think it is worth £45 nothing more than that, the accommodation is over priced. Don’t stay here unless you have no option.

Stayed 1 night in Aug 2019

3/5

  • Liked: Staff & service, amenities, property conditions & facilities

Once we found it - no sign saying City Heart or information confirming City Heart had a different name outside the building. Great little rooms very adequate for an overnight stay, close to supermarket but we found the whole place very hot and were unable to open our ground floor window more than a tiny crack. Kitchen rubbish had not been removed when we arrived so kitchen/dining area was not pleasant to hang out in at first. Plates and mugs present, no bowls. But otherwise comfortable and clean.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bien situé. On nous fait fwire le tour de la residence. La madame nous a donné de tres bonnes indications.

Stayed 2 nights in Jul 2019

2/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

The room was way too hot. It was 70 degrees outside but over 80 degrees inside. No air conditioning. Leaving the window open at night only brought the inside temperature down to 74 degrees by morning - and that's with the added noise of the open window and mosquitoes entering the room. Would not stay in the summer again. Mattress was thin and could feel the springs.

Stayed 2 nights in Jul 2019