Title: Hotel Cortez Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=13455822&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cortez Hotel in Santa Cruz with 2 restaurants and full-service spa ## Photo gallery for Hotel Cortez ![Outdoor pool, pool loungers - Hotel Cortez (Santa Cruz)](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/97b153fa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Cortez (Santa Cruz)](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/6bafe83e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Cortez (Santa Cruz)](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/98bdb5e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, massages - Hotel Cortez (Santa Cruz)](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/201c3a8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Hotel Cortez (Santa Cruz)](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/baf4d4d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Cortez sits in the heart of a shopping district, offering a welcome retreat for travelers. Guests can enjoy international cuisine at two restaurants, book rejuvenating massages at the spa, or relax by the outdoor pool and separate children's pool. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Bar - Room service - Gym £92 28 Dec - 29 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Single Room ![Single Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/543f7317.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed Air conditioning Plasma TV Rainfall showerhead Private bathroom Hairdryer Minibar Cable channels - 161 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Double Room, 2 Double Beds ![Double Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/7fca04d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Plasma TV Rainfall showerhead Private bathroom Hairdryer Minibar - 161 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Junior Studio Suite ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/e6aab2f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Plasma TV Shower/bath combination Bidet Private bathroom - 322 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Cortez.h13455822.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Cortez.h13455822.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.77106%2C-63.18409&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fy02-OGKxY7gOHsUKWlR3V7EmcM=) Av. Cristobal de Mendoza 280, Santa Cruz #### What's nearby - Ethno-folkloric Museum \- 11 min walk \- 0.6 miles - Santa Cruz Zoo \- 16 min walk \- 0.9 miles - Plaza 24 de Septiembre \- 19 min walk \- 1.0 mile - San Lorenzo Cathedral \- 3 min drive \- 1.1 miles - Ventura Mall \- 3 min drive \- 2.2 miles #### Getting around - Santa Cruz de la Sierra Station - 11 min drive - Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive #### Restaurants - Hotel Cortez - ‪El Cristo - ‬2 min walk - ‪Burger King - ‬2 min walk - ‪Restaurant Bar “El Prado” - ‬5 min walk - ‪Patos Cua Cua - ‬3 min walk ## About this property ### Hotel Cortez Hotel in a shopping district Take advantage of a free breakfast buffet, a terrace and a garden at Hotel Cortez. Treat yourself to a massage at the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - A local area shuttle, a TV in reception and tour/ticket information - A lift, concierge services and multilingual staff Room features All 184 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Extra amenities include: - Rainfall showers, free toiletries and hairdryers - 55-inch plasma TVs with cable channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/efe5b8af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Santa Cruz De La Sierra Santa Cruz - Pool - Hot tub - Breakfast included - Kids pool 9.2 Wonderful 104 reviews £75 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/14000000/13180000/13179500/13179436/65fab765.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Santa Cruz/Equipetrol, Bolivia Santa Cruz - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 253 reviews £48 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=13179436&PinnedHotelID=13179436&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/436d5514_edited_b786.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delfines Collection Hotel By Mercure Santa Cruz - 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16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=45617372&PinnedHotelID=45617372&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/450000/444500/444475/9d61826a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Hotel Santa Cruz - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 407 reviews £135 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=444475&PinnedHotelID=444475&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/18800/18758/ce43592e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Tajibos, Santa Cruz de la Sierra, a Tribute Portfolio Hotel Santa Cruz - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 346 reviews £98 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=18758&PinnedHotelID=18758&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/22000000/21500000/21490300/21490226/02f3d22f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Santa Cruz de la Sierra Hotel Santa Cruz - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 211 reviews £83 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=21490226&PinnedHotelID=21490226&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages](https://images.trvl-media.com/lodging/61000000/60340000/60335700/60335614/6b27e04a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Santa Cruz De La Sierra Santa Cruz - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 81 reviews £89 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=60335614&PinnedHotelID=60335614&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15250000/15240400/15240320/973a651d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Park Santa Cruz - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 25 reviews £51 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=15240320&PinnedHotelID=15240320&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - La Poza del Bato - Tahuichi ### Things to do - 24-hour gym - Children's pool - Full-service spa - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Accessible shuttle - Lift (109 centimetre wide door) - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (61 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - Ballroom - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - 55-inch plasma TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%). We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Cortez Santa Cruz de la Sierra Cortez Santa Cruz de la Sierra Hotel Cortez Santa Cruz Cortez Santa Cruz Hotel Cortez Hotel Hotel Cortez Santa Cruz Hotel Cortez Hotel Santa Cruz ## Frequently asked questions ### Does Hotel Cortez have a pool? ### How much does it cost to stay at Hotel Cortez? ### Is Hotel Cortez pet-friendly? ### How much is parking at Hotel Cortez? ### What time is check-in at Hotel Cortez? ### What time is check-out at Hotel Cortez? ### Where is Hotel Cortez located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Cortez Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 81 8 - Good 29 6 - Okay 9 4 - Poor 4 2 - Terrible 0 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.4/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Cynthia 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff and property are second to none! ##### Cynthia Stayed 1 night in Jun 2025 ### 6/10 Okay #### Scott 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel facilities, food and its staff were great! It would be a solid 5 stars for me except my stay for vacation and relaxation was met daily by 9 hours of a hammer doing some kind of construction up me. There was no sleeping in or coming back to the room during the day to relax and take a nap. Very frustrating. I ended up checking out a day early. ##### Scott Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Oscar 28 Sept 2024 Liked: Amenities, property conditions & facilities Great place ##### Oscar Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jennifer 2 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super good hotel! ##### Jennifer Stayed 8 nights in May 2024 ### 10/10 Excellent #### Elizabeth 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities I love the pool and garden area and ALL of the staff are so friendly and helpful ##### Elizabeth Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Peggy 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and the staff was incrediblly efficient and kind. ##### Peggy Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Norman 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Well located and friendly staff. Nice pool and dry and steam sauna.. will return ##### Norman Stayed 1 night in Feb 2025 ### 10/10 Excellent #### David 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and relaxing. The staff are very friendly and helpful. Very easy. ##### David Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Victor 7 Feb 2025 The Cortez Hotel was an amazing experience. Thanks! ##### Victor Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Christina 20 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities The staff is very friendly. ##### Christina Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Juan Carlos 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best place in SCz ##### Juan Carlos Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Carlos 21 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service! ##### Carlos Stayed 7 nights in Oct 2024 ### 8/10 Good #### Evelin ,Ivanna 10 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Second Time, and thé star was very good! ##### Evelin ,Ivanna Stayed 2 nights in Nov 2024 ### 8/10 Good #### Evelin ,Ivanna 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities I appreciated that they allowed us to enterró the room before normal hours.It’s was very Nice! ##### Evelin ,Ivanna Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Daniel 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. The service was outstanding. The room was very clean and nice. It looks just like the pictures. The included breakfast was delicious ##### Daniel Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Frode 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Probably the best hotel in Santa Cruz I have stayed at many hotels in Santa Cruz during 20 years of traveling in Bolivia. This is the one I keep returning to. Top notch from start to finish, and highly recommended. ##### Frode Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Siglindy 30 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love everything, special the guy from the transportation, he make us very welcome. ##### Siglindy Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Norman 10 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hotel. Nice pool and sauna and small gym - excellent for Bolivia. Friendly staff and decent breakfast. Only gripe is the coffee machine outside the breakfast restaurant: it isn’t free. This is my second stay there in 2 weeks and they had no indication of that the first time. I saw the second time they put a sign saying it was 20bol.. they only charged me 15bol the week prior.. minor detail.. My go to hotel when I arrive in Santa Cruz. ##### Norman Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Joanna 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. Disappointed that there was no notice that the pool was being fixed. They offered free entry to a water park instead but we didn’t have time to use it. Just really wanted the pool. But otherwise faultless. Amazing breakfast included. Clean and comfortable. Beautiful gardens to enjoy. Great location. ##### Joanna Stayed 1 night in Jan 2025 ### 6/10 Okay #### ALEJANDRO 10 Jul 2024 We only stayed for one night. But it wasn’t very nice. ##### ALEJANDRO Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller 26 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel, some remodeling in progress Stayed here several times. They have both a new section and an older one. Newer section has smaller rooms. Dining area under remodel Febtuary 2016\. Still accessible. Lots of restaurants close by. Decent breakfast selection included with room. ##### Verified traveller ### 6/10 Okay #### Rocio 17 Mar 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The pool was closed and they overcharged me for laundry. Be an earful they charge per piece of clothing! Ended up paying $130 for laundry !!! ##### Rocio Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Carlos 7 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities Wonderful and unique place. There is free coffee around the clock (to accomodate the many Brazilian gusts, I'm sure) but no drinking water! When we asked for a bottle of water, we later found it was charged to our account! IMO this should be courtesy but FYI if you plan to book. Great breakfast buffet! Overall, one of the nicest hotels I ever stayed at. ##### Carlos Stayed 2 nights in Aug 2022 ### 8/10 Good #### Elizabeth 3 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed 5 nights in July and loved the beautiful grounds. I spent time each day meandering and relaxing by the pool with cocktails or coffee. The staff is very kind and accommodating. I chose Hotel Cortez because of their English speaking staff and the feel of traditional Bolivia that they have managed to maintain in the midst of contemporary amenities.The breakfast was a wonderful way to start my days with a huge variety of sweet and savory options. My room was sufficient and very clean although quite basic. An in-room ironing board would have been great. I will definitely return on my annual visits to Sta Cruz ##### Elizabeth ### 10/10 Excellent #### Elizabeth 22 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities I love Hotel Cortez! This was my second stay this year. The room and public areas are impeccably clean and ALL of the staff are friendly and so helpful. Many speak English which can be helpful. I choose this hotel because I like that it is locally owned and convenient for friends and family. It has lovely grounds and a nice pool area. The furnishings and artwork have a regional feel. The breakfast is very sufficient with an omelette station, a great selection of breads and fresh fruits. Having sung their praises I need to clarify that this is not a luxury hotel. I gave them 5 stars because they are excellent for their category of hotel. A couple of suggestions I would make are - iron and ironing boards available and to upgrade the blow dryers in the bathroom. ;-) ##### Elizabeth Stayed 6 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hotels near Warner Bros. 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