Title: Delfines Collection Hotel By Mercure Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Delfines Collection Hotel By Mercure Hotel in Santa Cruz with an outdoor pool ## Photo gallery for Delfines Collection Hotel By Mercure ![Outdoor pool - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/436d5514_edited_b786.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/20d0c7ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/11d011af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/895a9db7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, soundproofing, free WiFi, bed sheets - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/09ef3c34.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Delfines Collection Hotel By Mercure provides everything that you need. Guests can connect to free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Room service - Housekeeping £32 24 Jan - 25 Jan ## Room options ### Check availability for these dates Tonight [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 21 - Jan 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | Minibar, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/1bac522c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Smart TV Private bathroom Hairdryer Minibar Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/720b778b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Private bathroom Hairdryer Minibar Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Balcony ![Standard Room, 2 Double Beds, Balcony | Minibar, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/702691d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Balcony ### Highlights Soundproofed Air conditioning Smart TV Private bathroom Hairdryer Minibar Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/7c99de6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Soundproofed Air conditioning Smart TV Private bathroom Hairdryer Minibar Cable channels Daily housekeeping - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Delfines-Collection-Hotel-By-Mercure.h90301892.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Delfines-Collection-Hotel-By-Mercure.h90301892.Hotel-Information) ## About the area Santa Cruz is home to Delfines Collection Hotel By Mercure. Santa Cruz Zoo and Guembe Biocenter are local attractions and those in the mood for shopping can visit Patio Design LifeStyle Center and Ventura Mall. Municipal Botanical Garden of Santa Cruz and Play Land Amusement Park are also worth visiting. [Visit our Santa Cruz travel guide](https://www.expedia.co.uk/Santa-Cruz.dx6053940) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.76147%2C-63.19523&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=puUo82Gfb35eSq-y28WNqmtzb_Y=) Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0 ### What's nearby - Ventura Mall \- 11 min walk \- 0.6 miles - Santa Cruz Zoo \- 11 min walk \- 0.6 miles - Municipal Library \- 5 min drive \- 1.5 miles - Las Brisas Shopping Center \- 6 min drive \- 2.0 miles - Ethno-folkloric Museum \- 9 min drive \- 2.0 miles ### Getting around - Santa Cruz de la Sierra Station - 16 min drive - Santa Cruz (VVI-Viru Viru Intl.) - 26 min drive ### Restaurants - ‪Caudilla - ‬6 min walk - ‪Emilia Almacen - ‬4 min walk - ‪Botanica - ‬4 min walk - ‪Artemisa Coffee Bar - ‬1 min walk - ‪Aviator - ‬5 min walk ## About this property ### Delfines Collection Hotel By Mercure Property highlights Delfines Collection Hotel By Mercure provides everything that you need. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - A lift Room features All guest rooms at Delfines Collection Hotel By Mercure feature perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls. Other amenities include: - Showers, hairdryers and shampoo - 55-inch Smart TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Miscellaneous](https://images.trvl-media.com/lodging/88000000/87140000/87138700/87138613/03d4f9ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santa Cruz DE LA Sierra Santa Cruz - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 82 reviews £32 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=87138613&PinnedHotelID=87138613&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/70000000/69570000/69566300/69566260/efe5b8af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Santa Cruz De La Sierra Santa Cruz - Pool - Hot tub - Breakfast included - Kids’ pool 9.2 Wonderful 104 reviews £93 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=69566260&PinnedHotelID=69566260&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/97b153fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cortez Santa Cruz - 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Pool - Hot tub - Breakfast included - Parking included 9.2 Wonderful 150 reviews £74 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=45617372&PinnedHotelID=45617372&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (USD 10 per person)](https://images.trvl-media.com/lodging/11000000/10210000/10209600/10209582/d4a4ff03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel LP Equipetrol Santa Cruz - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 201 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=10209582&PinnedHotelID=10209582&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (200 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - Double-glazed windows ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at noon ### Check-out Check-out before noon ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Delfines Collection By Mercure Delfines Collection Hotel By Mercure Hotel Delfines Collection Hotel By Mercure Santa Cruz Delfines Collection Hotel By Mercure Hotel Santa Cruz ## Frequently asked questions ### Does Delfines Collection Hotel By Mercure have a pool? ### How much does it cost to stay at Delfines Collection Hotel By Mercure? ### What time is check-in at Delfines Collection Hotel By Mercure? ### What time is check-out at Delfines Collection Hotel By Mercure? ### Where is Delfines Collection Hotel By Mercure located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Delfines Collection Hotel By Mercure Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 49 8 - Good 15 6 - Okay 7 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Juan 7 Feb 2024 Well located and reasonably priced small modern hotel. ##### Juan Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 19 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel for the price The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Helena 2 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was understanding and friendly! Very good breakfast!! And overall had a good stay! ##### Helena Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jerson 14 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities very clean. also the bed was very confy. Overall really good. ##### Jerson Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Luisa 7 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place to stay! ##### Luisa Stayed 1 night in Jun 2023 ### 10/10 Excellent #### mary 22 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean comfortable rooms ##### mary Stayed 3 nights in Jul 2025 ### 8/10 Good #### Gustavo 30 May 2024 Liked: Cleanliness, property conditions & facilities Nice place for an overnight ##### Gustavo Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Carlos 18 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice small hotel ##### Carlos Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Juan 20 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities This is a well kept property with spacious and well appointed rooms. ##### Juan Stayed 1 night in Feb 2024 ### 6/10 Okay #### Josseline De las 12 Apr 2023 location dinning ##### Josseline De las Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Monica 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable and clean. ##### Monica Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Rodolfo 4 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Beware… This place had bed bugs. ##### Rodolfo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Rosario 30 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ataff was wonderful! They were very polite and very attentive! Thank you! Most definitely we are going to be back! Thank you Delfines for everything! ##### Rosario Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Abe 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean ##### Abe Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Das Zimmer war super! Das Personal war freundlich und das Essen sehr lecker! ##### Verified traveller Stayed 1 night in Nov 2025 ### 10/10 Excellent #### MARIA ALEJANDRA 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy central, cerca de Manzana Cuarenta, Green Tower, del Mall.. Es una zona segura, tranquila y para hotel de negocios es perfecto. ##### MARIA ALEJANDRA Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Mario Andres 31 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente como siempre. Merece la pena regresar ##### Mario Andres Stayed 2 nights in Oct 2025 ### 6/10 Okay #### PABLO 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien, ordenado y limpio y sobre todo en una zona tranquila de la ciudad para las personas que buscamos tranquilidad. ##### PABLO Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Vinicius 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cafe da manhã muito bom, quartos limpos e confortável, bairro muito bom também, próximo aos melhores restaurantes ##### Vinicius Stayed 2 nights in Oct 2025 ### 8/10 Good #### RUI 4 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atendimento. Equipe muito atenciosa e profissional. ##### RUI Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Alberto 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities decepcionado en el check out. me hubiera gustado pagar una parte en efectivo y me lo cargaron todo en la tarjeta. me ha sobrado mucho dinero boliviano que tendré que cambiar a un peor tc. En el momento del pago no me dijeron que tenía que pagar una noche mas y cuando se dieron cuenta me llamaron para pagar y yo ya me había ido. Fue muy incómodo tener que dejar un sobre con el dinero por el pago de esa noche en otro lugar. Cuando pedí una factura única desglosada me dijeron que no era posible y me resulta poco conveniente tener que presentar tres facturas distintas. La última vez que fui quedé satisfecho pero esta vez lo cierto es que he quedado muy decepcionado. EN el dispensador de la ducha solo se ve una etiqueta que indica champú. La otra etiqueta está malograda y no indica nada. Lo lógico es pensar que es gel de ducha para el cuerpo pero me temo que era acondicionador. Para el cuerpo sería la barrita de jabón que es mucho más incómodo. Lo ideal sería poner dispensador de gel de ducha. Saludos, ##### Alberto Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Mario 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities La atención, la ubicación, la comodidad y la limpieza. Todo lo importante está excelente ##### Mario Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### giselle 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar extremamente limpo, confortável e atendimento muito bom. Muitas comodidades próximas al hotel, boa localização ##### giselle Stayed 5 nights in May 2025 ### 10/10 Excellent #### Elena 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bueno ##### Elena Stayed 2 nights in May 2025 ### 10/10 Excellent #### Erica 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo hotel com excelente localização A estadia foi ótima! O hotel é bem limpo, organizado,o café da manhã é bom. O quarto é beeeeem grande. Um ponto de atenção pro checkin que, apesar de no app dizer que é as 12:00, ao chegar no hotel, informam que é as 14\. A localização também é ótima, mto perto de vários bares da San Martin. ##### Erica Stayed 4 nights in Apr 2025 ---