Find hotels in Sand Lake, NY from £51

"Toilet ran a lot Dirty carpet Loud and slow elevator No hot water in the shower "

"Smelly Place, sticky bedroom floors, dirty bathroom floor and tiles, used socks left in room. I checked in at 11 pm and checked out at 4 am for flight. It was graduation week in Albany and the Hilton was $900 a night. I had no choice but to stay here. If you like nice places don't stay here, don't fall for the modern looking bedroom like I did. I was grossed out."

"Clean, friendly.... Handicapped friendly. Priced fairly."

"Ghetto as they come. "

"Free breakfast which was the best part"

"It wasn't bad could be better"

"Yes."

"Excellent in all aspects"

"We had to cancel unexpectedly. We were to arrive on the weekend. I did call but the reservation was not cancelled because the call was not answered or processed. I left a message at the property although it was perplexing that a call to the hotel was not answered. I was at no time advised that the reservation was made by a third party. IT WAS APPRENTLY A SECRET That EXPEDIA WAS BROUGHT IN AS A THIRd PARTY. The next day I received a call from the hotel saying they could not cancel the reservation because t hey did not get my message until the next day. So I had to pay one days fees and the second day was then cancelled. 😡. I feel that was deceptive. What’s I did cancel the day before. It is fraud if the big hotel change has a policy that is not made public and this results in the consumer pays the price. I had been a Marriott Bonvoy member years ago. This was not the policy then. It is quite a surprise to learn they are unable to have a person available to respond to a customer during weekends at a hotel property. I don’t expect to renew that membership!"