Esquina Calle 2 y calle 3, Centro de Estilo de Vida La Gran Vi, Antiguo Cuscatlán, LI
Reviews
9.0
Wonderful
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Rating 10 - Excellent. 649 out of 1006 reviews" "
10 - Excellent
649
Rating 8 - Good. 244 out of 1006 reviews" "
8 - Good
244
Rating 6 - Okay. 69 out of 1006 reviews" "
6 - Okay
69
Rating 4 - Poor. 19 out of 1006 reviews" "
4 - Poor
19
Rating 2 - Terrible. 25 out of 1006 reviews" "
2 - Terrible
25
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
LUIS
Travelled with family, Travelled with family and small children
Excellent customer service. Location is very convenient to the major roads that lead to the touristic places. The bar tender was excellent. Friendly and provided great customer service. Rooms are spacious.
One minor suggestion to the hotel: to change the shower head… it needs more pressure.
Highly recommend this hotel.
This hotel was in a great location with the mall right across the street. Everything was clean and we never felt unsafe. Room was clean and beds were comfortable. Breakfast was included with our stay and the options were great and easy to eat & head out to explore the country. Would definitely recommend and come back in the future.
We decided to stay here again as our last visit in 2019 was so enjoyable and I'm glad we did! We were warmly greeted by Fernando who took care of us at check in and informed us there was a minor issue with the room we originally booked. He quickly and professionally worked out a comparable resolution which was much appreciated after a long day of travel. The following day we were moved to the larger room originally requested and were met with a bath robe, fruit basket and handwritten note. It was an unexpected nice gesture. Thank you to Ofelia and her team for the continued exceptional customer service! The location is great and parking onsite is free.The breakfast buffet is wonderful and just steps outside there is shopping and a variety of other dining options. I will definitely be back when visiting the area.
Great place to stay in El Salvador, very well situated. There are renovations, elevators being redone, but overall, customer service is superior and the maintenance staff are very warm and friendly. High recommendation
Great location since it's next door to La Gran Villa shopping outdoor mall. During my stay one of the elevators was being repaired but it did not cause to much of an issue.
I called the property for early check in before my trip and was told i was going to be able to check in early. The day of my arrival they told me they wouldn’t be able to accommodate my early check in. I have stayed here over 5x and never experienced rude staff like I did this time. My bedsheets had holes and my room wasn’t clean to meet anyone’s expectations. Very disappointing as I’ve always loved this hotel and have stayed here many times.