Title: Barceló Tenerife Royal Level Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=69392027&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Barceló Tenerife Royal Level Golfers find paradise at this Mediterranean coastal retreat where an outdoor pool beckons after a day on the 18-hole course ## Photo gallery for Barceló Tenerife Royal Level ![4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Barceló Tenerife Royal Level (San Miguel de Abona)](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/d04d987f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flat-screen TV - Barceló Tenerife Royal Level (San Miguel de Abona)](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/343b95a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Barceló Tenerife Royal Level (San Miguel de Abona)](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/9348fddb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds - Barceló Tenerife Royal Level (San Miguel de Abona)](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/7ddf726d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Barceló Tenerife Royal Level (San Miguel de Abona)](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/a32860cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers at Barceló Tenerife Royal Level start their day with a complimentary breakfast buffet before heading to the golf course. The property offers a spa with massage and aromatherapy treatments, four Mediterranean restaurants, and an inviting outdoor pool with sun loungers. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Restaurant - Air-conditioning £346 includes taxes & fees 29 Mar - 30 Mar ## Room options ### Check availability for these dates Tonight [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Room, Sea View ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/d1e82b7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View ### Highlights Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - Sea view - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Suite, Sea View ![Flat-screen TV](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/3539a906.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Sea View ### Highlights Separate sitting area Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding - Sea view - 710 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/d1e82b7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, Sea View (2 adults + 1 child) ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/cf814e66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View (2 adults + 1 child) ### Highlights Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Suite, Sea View (2 adults + 1 child) ![Flat-screen TV](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/3539a906.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Sea View (2 adults + 1 child) ### Highlights Separate sitting area Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding - 710 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room (2 adults + 1 child) ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/90540f81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (2 adults + 1 child) ### Highlights Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room (1 adult + 2 child) ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/d1e82b7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (1 adult + 2 child) ### Highlights Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Room, Sea View (2 adults + 1 child) ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/cf814e66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View (2 adults + 1 child) ### Highlights Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - Sea view - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Suite, Sea View (2 adults + 1 child) ![Flat-screen TV](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/3539a906.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Sea View (2 adults + 1 child) ### Highlights Separate sitting area Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding - Ocean view - 710 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Suite, Sea View (2 adults + 2 child) ![Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/70000000/69400000/69392100/69392027/fbcd8542.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Sea View (2 adults + 2 child) ### Highlights Private indoor hot tub Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 1 bedroom - Sleeps 4 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Miguel-De-Abona-Hotels-Barcelo-Tenerife-Royal-Level.h69392027.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Miguel-De-Abona-Hotels-Barcelo-Tenerife-Royal-Level.h69392027.Hotel-Information) ## About the area Located in San Miguel de Abona, Barceló Tenerife Royal Level is next to a golf course and near the beach. While the natural beauty of Playa de las Américas and Las Vistas Beach can be enjoyed by anyone, those looking for an activity can explore Golf del Sur Course. Don't miss out on a visit to Siam Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our San Miguel de Abona travel guide](https://www.expedia.co.uk/San-Miguel-De-Abona.dx6046185) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.03035%2C-16.59850&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cHb1LlBnxRZQ_9dFBtvh8tiaGnk=) Avenida Greñamora 1, Urbanización San Blas, San Miguel de Abona, Tenerife, Canary Islands, 38639 ### What's nearby - ![0_120695488](https://images.trvl-media.com/place/553248635976496715/8c9e26dd-cd76-486b-b0af-c90617f8a102.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tenerife Beaches 7 min walk \- 0.4 miles - Playa Grande 5 min walk \- 0.3 miles - Playa San Blas 5 min walk \- 0.3 miles - Golf del Sur Course 17 min walk \- 0.9 miles - Amarilla Golf and Country Club 7 min drive \- 1.4 miles ### Getting around - Tenerife (TFS-Tenerife South) 20 min drive ### Restaurants - Note Di Caffe 5 min drive - B-Lounge Bar 1 min walk - Poolside Bar 2 min walk - Happy Tapa 6 min drive - The Great Wall 13 min walk ## About this property ### Barceló Tenerife Royal Level Luxury hotel remodelled in 2022 and located near Golf del Sur Course A free breakfast buffet, an adjacent golf course and a poolside bar are just a few of the amenities provided at Barceló Tenerife Royal Level. Tee up with amenities such as golf lessons at this hotel. Indulge in reflexology, a sports massage and a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Enjoy the gym, as well as activities, such as beach volleyball, basketball and rock climbing. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a terrace and a coffee shop/cafe. You'll also find perks such as: - An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site - Bike hire, an outdoor tennis court and self-parking (surcharge) - An electric car charging station, a lift and 6 meeting rooms - Coffee/tea in reception, massage treatment rooms and a 24-hour front desk Room features All 59 rooms boast comforts, such as private indoor hot tubs and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds - Bathrooms with Jetted bath and hydromassage showers - Flat-screen TVs with cable channels - Wardrobes/cupboards, LED light bulbs and free infant beds ### All-inclusive details All-inclusive room rates at Barceló Tenerife Royal Level are available. 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Adults Only Costa Adeje - Pool - Spa - All-inclusive - Free Wi-Fi 9.0 Wonderful 968 reviews £293 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1903382&PinnedHotelID=1903382&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=69392027&PinnedHotelID=69392027&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=69392027,2466992,21628653,691355,13089814) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Covered parking on site (EUR 10 per day) - Limited on-site self parking - Wheelchair-accessible van parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - 4 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Arrozante - Bar Royal Level - Dolce Vita - Drago - Restaurante Royal Level ### Things to do - 18-hole adjacent golf course - Basketball - Beach volleyball - Bicycle rentals - Bicycle storage - Full-service spa - Golf carts - Gym - Outdoor pool - Outdoor tennis court - Pro golf lessons - Rock climbing - Tennis lessons ### Family friendly - In-room cot - Lifeguards on site - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 6 meeting rooms - Conference centre ### Outdoors - Beach towels - Garden - In a nature reserve - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways (115 centimetre high) - Lift (80 centimetre wide door) - Stair-free path to entrance - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (120 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 2 buildings - 4 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2008 - Comprehensive recycling policy - Designated smoking areas (fines apply) - Lifeguards - Local culture and ecosystem education - Reception hall - Renovated entire property - June 2022 - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Memory foam mattress - Pillow menu ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Hydromassage showerhead - Jetted bathtub - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free minibar (limited items) ### More - Air conditioning - Bulk dispensers for toiletries - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Covered self-parking fee: EUR 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property uses solar energy This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Barcelo Tenerife Royal Level Barceló Tenerife Royal Level Hotel Barceló Tenerife Royal Level San Miguel de Abona Barceló Tenerife Royal Level Hotel San Miguel de Abona ## Frequently asked questions ### Does Barceló Tenerife Royal Level have a pool? ### How much does it cost to stay at Barceló Tenerife Royal Level? ### Is Barceló Tenerife Royal Level pet-friendly? ### How much is parking at Barceló Tenerife Royal Level? ### What time is check-in at Barceló Tenerife Royal Level? ### What time is check-out at Barceló Tenerife Royal Level? ### Are there all-inclusive benefits at Barceló Tenerife Royal Level? ### Where is Barceló Tenerife Royal Level located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Barceló Tenerife Royal Level Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 11 8 - Good 6 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### thomas 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I stayed in Royal Level. Staff was great. Food was excellent. Very nice pool. Close to beach walkway. ![](https://a.travel-assets.com/ugc/hotel-reviews/6cfe2ae7-8d28-4816-89ab-aaed6a967e36-1764414662433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a8fa9eab-d6be-48f4-a854-ae28cb18bf56-1764414675242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06e22853-cbdf-4271-ae17-99919fb49b87-1764414683337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0c93d6d8-4574-4912-b3df-60aa77e154e4-1764414700488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### thomas Stayed 8 nights in Nov 2025 ### 8/10 Good #### Svetlana 15 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place and staff very beautiful and helpful, but not much to do around the area. ##### Svetlana Stayed 3 nights in Dec 2024 ### 8/10 Good #### Jill 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice break with good service Clean and comfortable. The Royal Level separate areas were really nice and had great service with a really good choice of drinks on all inclusive. Only downside was that the drinks fridge wasn’t refilled at any point and the other restaurants weren’t included on the all inclusive package. ##### Jill Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Martin 6 Oct 2023 Liked: Cleanliness, staff & service, amenities This is a great all inclusive hotel. If you can afford it, the royal level is well worth it for the upgrades it brings. The rooms were good and the food in all outlets was also good. Royal level clients have upgraded drinks, extra dining options of decent restaurant quality and a reserved pool area with waiter service. It's close to the airport so you do get aircraft noise though it's not so much as to be grating. Entertainment was not bad with daily shows of varying quality, but it's not Vegas. The hotel has a good facility if you have a late flight where you can shower, etc. after the pool. Breeze bar is a nice spot for lunch. All the staff I met were lovely and friendly. One or two areas of the building such as decking is showing its age but overall it's a well cared for property. Parking is good, there's a small town nearby you can walk to and bus routes too. ##### Martin Stayed 7 nights in Sep 2023 ### 6/10 Okay #### Kim 29 Oct 2023 Liked: Cleanliness We stayed one week with our 16 year old son. On check it we were asked to pay an invoice of nearly 3,000 euros even though we had paid months earlier. This also happened to us in July at Barceló Mexico. They phoned us later to confirm the bill had been paid but we did not need that stress! Room was clean but no tissues and mini bar not re stocked even with water, you have to pre book breakfast and dinner every day using the app which is a pain. Bed comfortable and good shower, clean towels daily. Remote location means you need to pay for taxis, 25 euros to Siam park each way, 30 euros each way to jungle park and 20 euros to the airport. Service inconsistent, drinks not always offered, pool service intermittent, this is what you pay extra for and it was lacking. Signs up saying no to reserving sun beds yet this happened and was not challenged. Sadly it did not live up to our expectations. ##### Kim Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### Sally 26 May 2025 Liked: Property conditions & facilities, room comfort #### Beautiful place! Not c st place I have ever stayed for the price ##### Sally Stayed 3 nights in May 2025 ### 10/10 Excellent #### Paola 25 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place and straff ! ##### Paola ### 8/10 Good #### Dav 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family / Couple Type resort Pleasant Hotel worth upgrading to Royal Level if u like ur food and drink . ![](https://a.travel-assets.com/ugc/hotel-reviews/1F38A0632E22993D8B1F34807A085985142023441703064576829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71C2F95B68277DF6CC2D38CD7ADE97CA4B46E4631703064578248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/263A2A0F36B09E4D2601B01C9CC637A12CB497A61703064577384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dav Stayed 5 nights in Dec 2023 ### 2/10 Terrible #### Hannah 5 Jan 2024 Liked: Staff & service Disliked: Cleanliness The staff here were great and it seemed quite good value. BUT there was a horrendous sickness and diarrhoea bug going round. We could hear people in neighbouring rooms being sick from the night we arrived. On night 3, all members of our family came down with it and it ruined the rest of our holiday. The hotel were aware of the problem - they told us that most staff have had it, and that many local children have been out of school for weeks because of it - the whole island was struggling apparently - but yet they didn't tell anyone and took no precautions to protect people staying. We saw no hand sanitiser anywhere, staff did not wear face masks, the restaurants were still buffet service with everyone sharing the same serving spoons - etc. This is unforgiveable. They can't help a bug but they can - and should - be responsible helping to ensure that it doesn't keep spreading. I have complained to Expedia but am getting fobbed off without a proper reply. So disappointed. ##### Hannah Stayed 7 nights in Dec 2023 ### 8/10 Good #### Raffaele 7 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, a beautiful hotel, delicious food and wonderful staff but the Royal Level needs some tweaks. It’s a huge hotel with lots of options but we weren’t guided as to how it all worked, with regards to the Royal Level, half board etc. We didn’t get our Royal Level check in experience, or Welcome Drink, as the desk was closed and no follow up the next day either which would have been nice. They need to sort the music at the RL pool - some days there was none, some days it went from radio, to playlists, some days rock!? When there was none, you’re left with the sound of constant bouncing balls from the games courts next to it as a soundtrack! I noticed they had staff going round the Plaza pool telling guests what was going on/events etc. This didn’t happen at the RL pool. They should offer a small snacks menu at the RL pool to elevate the experience. The Spa was also severely understaffed and problematic to book. Appointments were changed, slots were juggled. The treatments themselves, when we finally got them, were great, as were the therapists, but for a hotel of that size, they need to have more staff there - we were restricted as to what we could actually have due to time constraints and available therapist skills, making their extensive spa menu pointless. Shout out to the awesome Hilary who hosted the RL restaurant. Wonderful smile and always helpful. Also the enthusiastic Cristobal who headed a few activities we went on. ##### Raffaele ### 8/10 Good #### Helena 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Saubere, großzügige Zimmer, super nettes Personal und sehr gutes Essen. Leider kein Zugang zum Meer zum Baden ins Wasser möglich. Kein Strand in der Nähe. ##### Helena Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### David 23 Jan 2026 ##### David Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Tinashe 23 Nov 2025 ##### Tinashe Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Manuel 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Manuel Stayed 10 nights in Aug 2025 ### 10/10 Excellent #### Jade 15 Jul 2025 ##### Jade Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Fernanda 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Fernanda Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Vincent 26 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Vincent Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Doris Braeuer 6 Sept 2024 ##### Doris Braeuer Stayed 1 night in Sep 2024 ### 8/10 Good #### Kathleen Ann 9 Mar 2024 ##### Kathleen Ann Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Maren 24 Feb 2024 ##### Maren Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Alexandre La Siesta](https://www.expedia.co.uk/Arona-Hotels-Hotel-La-Siesta.h22336.Hotel-Information) > > [Hotel Hacienda del Conde Meliá Collection Golf & Spa – Adults Only](https://www.expedia.co.uk/Buenavista-Del-Norte-Hotels-Hacienda-Del-Conde-Member-Of-Melia-Collection-Adults-Only.h3509550.Hotel-Information) > > [Las Terrazas de Abama Suites](https://www.expedia.co.uk/Guia-De-Isora-Hotels-Las-Terrazas-De-Abama-Suites.h11724753.Hotel-Information) > > [Coral Teide Mar](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Coral-Teide-Mar.h984144.Hotel-Information) > > [Resort Cordial Santa Agueda & Perchel Beach Club](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Cordial-Santa-Agueda.h55419174.Hotel-Information) > > [Vanilla Garden Boutique Hotel - 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