Decent hotel, TERRIBLE SERVICE
I made a reservation to stay at this hotel so that I could have a base while visiting my sick father who is in a rehab hospital. I initially put the reservation under my sisters name, because I thought she would be using it more than I. I however paid for it with my credit card. When because of other circumstances, she was not able to check in, I needed to check in on the first night. The front desk staff were very unhelpful, and actually downright hostile. They almost refused to give me a key to the room even though I extensively explain the circumstances to them and offered to show them proof of my reservation, including the confirmation email from Expedia. It was only after raising my voice and arguing with them (at 12:30 am!) that they gave me a room. I will never stay at that hotel again, no matter how reasonable the room rates nor the relative comfort of the hotel.