Ratings based on 965 Verified Reviews

3.1 out of 5
63% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Aug-2017
One night stop on our way up Northern California. Close to old town. Average room and facilities. Poor breakfast but stay was ok.
2 out of 5
by A verified traveller from Austin, TX

Decent hotel, TERRIBLE SERVICE

Posted 07-Jul-2017
I made a reservation to stay at this hotel so that I could have a base while visiting my sick father who is in a rehab hospital. I initially put the reservation under my sisters name, because I thought she would be using it more than I. I however paid for it with my credit card. When because of other circumstances, she was not able to check in, I needed to check in on the first night. The front desk staff were very unhelpful, and actually downright hostile. They almost refused to give me a key to the room even though I extensively explain the circumstances to them and offered to show them proof of my reservation, including the confirmation email from Expedia. It was only after raising my voice and arguing with them (at 12:30 am!) that they gave me a room. I will never stay at that hotel again, no matter how reasonable the room rates nor the relative comfort of the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location for hotel

Posted 03-Jul-2017
Pros: the location was great for my friends and i
Cons: Breakfast was non-existent, and we got there at 9
Hotel has a great location, very close to downtown. Don't expect too much when it comes to amenities though (aka sub-par breakfast, room perks, etc)
4 out of 5
Recommended
for Everyone
by A verified traveller from Beaverton OR

Nice place to stay

Posted 02-Jul-2017
Pros: Clean spacious room Convenient location.
Cons: Good coffee!
Location: Short walk to Downtown eateries and the Mission.
Nice clean, spacious room. Pet friendly. Continental breakfast not much, coffee wasn't very good.
2 out of 5
by A verified traveller

Posted 30-Jun-2017
The hotel is currently being remodeled. Although our room has the appearance of being complete, there were several areas that were either poorly done or they are using the rooms because they are busy and will complete them later. The drain in the shower is clogged so the entire bathroom flooded while showering.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Great stay for the price you pay

Posted 26-Jun-2017
Pros: Beds were clean and comfortable. Restaurants and fast foods basically right outside your door.
Cons: It's an old motel/hotel but they keep it clean. Convenient in a pinch.
Location: Three boys that attended Cal Poly since 2010. Second Son graduated just last Saturday. Youngest one graduates in 2019. Love this Town!!!
Great experience @ the San Luis Inn and Suites. The woman at the front desk was very nice and the room was worth the price for a night's stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

convenient location

Posted 24-Jun-2017
fast check-in, clean and a very convenient location, close to the highways
4 out of 5
Recommended
for Everyone
by A verified traveller from CA

Close to downtown SLO.

Posted 23-Jun-2017
Not a bad hotel. Our first night wasn't that great due to the guests next door being loud and using profane language late at night. Our second night was better. Nice and quite. Liked the location since it was near downtown SLO.
5 out of 5
Recommended
for Everyone
by A verified traveller

Accommodating staff and clean room

Posted 23-Jun-2017
The staff was amazing from check in to check out. We had a problem arise at home and they were so helpful. The room was comfortable and clean. I thank you for a great weekend!
3 out of 5
by A verified traveller

Next to free way easier in and out but noisy

Posted 30-May-2017
Just need one night sleep that be ok this small family run business,free breakfast cheap and cool coffees