2 outdoor pools, cabanas (surcharge), pool umbrellas
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Reviews of Margaritaville Vacation Club by Wyndham - Rio Mar

4 out of 5
Margaritaville Vacation Club by Wyndham - Rio Mar
6000 Rio Mar Boulevard, Río Grande

Reviews

9.0

Wonderful

Rating 10 - Excellent. 175 out of 268 reviews" "
Rating 8 - Good. 60 out of 268 reviews" "
Rating 6 - Okay. 18 out of 268 reviews" "
Rating 4 - Poor. 7 out of 268 reviews" "
Rating 2 - Terrible. 8 out of 268 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service been coming here over a decade
Stayed 3 nights in Mar 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place with amazing staff!
Stayed 2 nights in Sep 2023
Response from Joseph Benitez on 30 Sept 2023
Hello Noah, thank you for taking a moment and rating your stay. We are glad that it was enjoyable and hope for your next visit to be even better.

4/10 Poor

Mark

Disliked: Staff & service, amenities, property conditions & facilities
Didn't feel like island vacations. Not a good vibe. Alot of unfriendly staff, some were nice.
Stayed 9 nights in Aug 2023
Response from Joseph on 1 Sept 2023
Hi Mark, thank you for taking time to provide us with your resort experience. We are sorry that it was not up to your expectations. At Margaritaville the customer service is our main focus and we hope this does not prevent you from visiting us in the future. Kindly,

8/10 Good

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
There absolutely nothing to do on this resort but gamble. There’s no night life or excursions on the property and everything other than the Casino closes at 10pm. Beautifully Boring
Stayed 4 nights in Jul 2023
Response from Joseph on 14 Aug 2023
Hi Nanette, we appreciate and value your opinion. Thank you for taking time to rate your experience. Be well!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaritaville is a GREAT resort. I would totally stay there again, however, I was not aware it was a TIME SHARE property. If I had know that, I would not have stayed. Even though the "90 minute" presentation was 3 1/2 hours long, the staff and crew presenting were not pushy at all and were very friendly.
Stayed 6 nights in Jul 2023
Response from Joseph on 10 Aug 2023
Hello James, Thank you so much for taking the time to leave us this amazing review. We are glad that everything went well with our staff and we will be more than happy to welcome you once again.

10/10 Excellent

CYNDIA, Arecibo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 2 nights in Jul 2023
Response from Joseph on 10 Aug 2023
Thank you Cyndia for leaving us your feedback. We are glad that you enjoyed our beautiful Margaritaville. See you again!

8/10 Good

Nicole

Stayed 5 nights in Jul 2023
Response from Joseph on 10 Aug 2023
Thank you Nicole for taking time and leaving us your rating. We will be more than happy to have you once again. Be safe!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Joseph on 10 Aug 2023
Hi Ronald, Thank you so much for the 5-star review! You feedback is highly appreciated. We hope to see you once again!

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Joseph on 10 Aug 2023
Thank you Dustin for taking time to rate We hope to see you again.

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
We expected more from Margaritaville based on experiences at other venues. One of the biggest turn offs was the music. What we heard was old school disco with a loud base beat - enough to sit as far away from the DJ as possible. At 5 o'clock somewhere - why not play Margaritaville/Jimmy Buffet Music and promote a $5 margarita happy hour. A Caribbean dance party with salsa sounds would have been an added plus. About the room - we had to request a repair of the safe, the door to the bathroom and the sliding door to the deck. These things should be inspected and repaired as needed after each guest.
Stayed 8 nights in Jun 2023

6/10 Okay

Michelle

Travelled with group
The property is away from all the excursions and it is costly to travel to them. Most of the staff was nice but there was not a high level of service.
Stayed 5 nights in Jun 2023
Response from Joseph on 15 Jun 2023
Hi Michelle, thank you for taking time to rate our property and staff service. We strive to provide excellent guest experience and your opinion is valuable to us in order to improve. We hope to see you again and enjoy our beautiful Margaritaville. Kindly,

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be awesome, if you could add at least one more restaurant on the premises.
Stayed 3 nights in Jun 2023
Response from Joseph on 7 Jun 2023
Hi Carmen, thank you for staying with us and for your recommendations. We are happy to learn that you had a good time in Margaritaville and hope that you visit us again. Kindly,

10/10 Excellent

Vanetta

Stayed 2 nights in May 2023

10/10 Excellent

Rhasheda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort with top-notch staff! Would definitely return here.
Stayed 4 nights in May 2023
Response from Joseph Benitez on 31 May 2023
Hi Rhasheda, thank you for sharing your experience with us. We are glad that you enjoyed your time at Margaritaville. We hope that you take time in the future and visit us again. Kindly,

10/10 Excellent

Carmen Iris, Bridgeport

Stayed 5 nights in May 2023
Response from Joseph on 15 Jun 2023
Thank you staying with us and wish that you come and visit us in the near future. Be well...

10/10 Excellent

Greg Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Joseph Benitez on 18 May 2023
Hi Greg, we appreciate your feedback, and we are so glad that you enjoyed your time at Margaritaville. Hope to see you again.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Joseph on 11 May 2023
Manuel, thank you for your valuable feedback. We are glad that your time was enjoyable and wish to see you again. Kindly,

8/10 Good

Tiffany

Stayed 4 nights in May 2023
Response from Joseph Benitez on 31 May 2023
Hi Tiffany, we appreciate your response and hope that this is not the last time you enjoy our beautiful Margaritaville Vacation Club. Thank you,

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness
The room was a studio with a terrible view. It overlooked the top of an attached building with astroturf
Stayed 2 nights in Feb 2023
Response from Joseph on 7 Mar 2023
Hi Joanne, we appreciate your feedback and thank you for taking time to describe your experience. We hope that your stay overall was an enjoyable one. We are sorry that we couldn't accommodate your stay in a better view due to our high occupancy and being a Vacation Ownership Property really limited our options. Hope to see you in the near future!

2/10 Terrible

William

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our hot water took forever to heat up, usually the second person got a warm shower. The phone did not work upon arrival, and the hotel overfilled us with hidden fees that where not disclosed
Response from Joseph on 24 Feb 2023
Hi William,We are sorry that you're stay with us was not up to expectations. We apologize for any inconvenience you may have encountered during your stay. Any additional charge must have come from any incidental charge. Please feel free to call us if you feel there was a charge that you were not aware of. Kindly...

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a beautiful resort with all the amenities. The pools, resort and beach are amazing. The only downfall is that it seemed like most of the faucets in the bathroom were broke/not working. These are minor and I am sure they will be fixed, but just something we noticed. The only other downfall is that everything was so expensive, from food to items in the store. Two of the nice restaurants always seemed booked with reservations and the buffet which was not very busy, was very expensive with not the best food options. Overall we would recommend this resort, but encourage to venture off the resort for some of the meals.
Response from Joseph Benitez on 18 Jan 2023
Hi Bryan!Thank you for taking time to provide us with your valuable feedback. It highly appreciated and we will definitely follow up with areas of opportunity. It's always nice to learn and read that our guest enjoyed our beautiful resort and hope for your return visit.Kindly!

4/10 Poor

Keri

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff was not willing to address any issues that I had. Our room was dirty, water was only lukewarm, and we had to repeatedly ask for clean towels. Dining choices are limited. When I took these complaints to the staff they told me to take it up with the site I booked the reservation at.
Response from Joseph Benitez on 10 Jan 2023
Hi Keri, we apologize for the inconveniences encountered and that your expectations were not met. Due to the inconvenience in the room, we will gladly apply a credit of 50 to credit card provided at check in. Our resort has eleven options to choose from to enjoy food and beverage. Again, I sincerely apologize for mentioned inconveniences and wish you return anytime in the future.Kindly,

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line service will be back very soon !
Stayed 2 nights in Dec 2022
Response from Joseph on 4 Dec 2022
Thank you Elvis for leaving us your feedback. Happy to see that your time was enjoyable.

10/10 Excellent

Kady

Travelled with group
Liked: Cleanliness, staff & service
I loved it!!! Hospitality was amazing!!!!!
Stayed 5 nights in Nov 2022
Response from Joseph Benitez on 21 Nov 2022
Hi Kady, thank you for your feedback. We are happy that your stay with us was an enjoyable one. Please come an visit us again. Best regards!

2/10 Terrible

Faisal

Stayed 4 nights in Nov 2022

8/10 Good

Polina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Awesome staff, food, beach, and atmosphere. Would definitely come back.
Response from Joseph on 11 Nov 2022
Hi Polina, thank you for staying with us! We are so happy to hear that your time with us was amazing. We value your feedback and hope to host you once again. Have a great day!

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Danasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. There is a beach behind the resort, that was pretty cool. But beware, there were beer bottles and a piece of glass in the sand. The restaurants that offered lunch/ dinner were very good but it was a lack of food options on the resort. The breakfast buffet is a little expensive in my opinion, it was $30 per person and the quality was okay. Around the area of the property isn’t much fine dining, you would have to travel to san juan for that type of experience. Overall it was a good experience
Stayed 4 nights in Jul 2022
Response from Joseph on 10 Aug 2022
Hi Danasia! Thank you for staying with us and sharing your experience. We are happy to know that your stay was enjoyable and hope that you choose us once again for your future vacation. Best regards!

8/10 Good

LASANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend especially for vacation! I wish it was all inclusive though.
Stayed 4 nights in Jul 2022
Response from Joseph on 10 Aug 2022
Hi Lasana, Thank you for sharing your thoughts and recent experience at our resort. We hope you enjoyed every minute of it. We will discuss with our management team the possibility of having the option of all inclusive available. Best regards!

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

Emelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well exiting the property was very dark! You would think they could invest in more Lightning in the street leading to the property and the community road dangerous curves
Stayed 4 nights in Jun 2022
Response from Joseph on 29 Jun 2022
Hi Emelyn, Thank you for staying with us and for your excellent review. We will pass on your observations to Property Management for consideration. Hope you return soon! Best regards!

10/10 Excellent

Michael Wayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 4 nights in Jun 2022
Response from Joseph on 29 Jun 2022
Hi Michael, We are happy to read that your stay was enjoyable. Thank you for staying with us and hope that you come and visit us again. Best regards!

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

2/10 Terrible

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn't like anything about Margaritaville
Stayed 5 nights in May 2022
Response from Joseph Benitez on 29 Jun 2022
Hi Sarah, we are sorry that your expectations were not met. If there is additional information that you would like to share please feel free to contact us. We value all feedback. Best regards!

10/10 Excellent

Estrella

Stayed 6 nights in Apr 2022

8/10 Good

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2022
Response from Joseph on 28 Apr 2022
We appreciate your feedback, hope your stay is an enjoyable one. Best regards!

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that not only are you right on the beach, but the hotel has 3 separate pools! A large family pool, a quiet adult pool and a swim up bar pool. The staff are amazing, friendly and will let you know the best times to get the best food. There wasn't anything we didn't like about Margaritaville!
Stayed 5 nights in Mar 2022
Response from Joseph on 26 Mar 2022
Hi Dustin, we are happy to read that yo loved Magaritaville and thank you for sharing your experience with us. We hope to see you again, be well!

10/10 Excellent

Galina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 2 nights in Mar 2022
Response from Joseph on 26 Mar 2022
Hi Galina, thank you for your feedback. We hope that you take time in the future and return to our beautiful location.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

8/10 Good

sharlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff friendliness was a nice addition to a great resort
Stayed 2 nights in Feb 2022
Response from Joseph Benitez on 24 Feb 2022
Hi Sharlene, thank you for your feedback, it helps us to improve. We hope that you visit us once again. Best regards!

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Nice rooms. Great service. Beautiful property
Stayed 6 nights in Feb 2022
Response from Joseph on 24 Feb 2022
Thank you for your feedback and hope that your stay was memorable. We hope to see you again!

10/10 Excellent

Lawrence Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff simply amazing!
Stayed 4 nights in Feb 2022
Response from Joseph on 24 Feb 2022
Thank you, your opinion is very valuable to all of us. Thank you for staying!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I did not like was the sales agent assigned to do our presentation told us we need to shake hands more, when we explained that’s not good during a pandemic he repLied then you should have stayed home. By the way we are a doctor and a nurse and did not appreciate his uneducated statement. But he insisted we should be shaking hands because it’s more personal.
Stayed 7 nights in Jan 2022
Response from Joseph on 24 Feb 2022
Thank you for the sharing this experience. We will work with our staff ensuring that they follow all health and safety protocols. Be well!

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! The beach and pools were fantastic. All the staff was friendly and very willing to help. Will definitely return.
Stayed 6 nights in Jan 2022
Response from Joseph on 2 Feb 2022
Hi Jordan, we are glad that your stay at Margaritaville was enjoyable and that our staff was helpful. Thank you for taking time to visit PR, we hope to see you again in the future. Best regards…

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stove microwave full refrigerator
Stayed 4 nights in Nov 2021
Response from Joseph on 26 Nov 2021
Dear Belinda, thank you for your valuable feedback. We are glad that you had an enjoyable time at our resort. We will be more than happy to welcome you again. Stay safe!

8/10 Good

Otis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that groundskeepers do a great job in general, but their elevator from the garage was down several times during my stay, causing significant Significant inconvenience at times. Also there were water service interruptions reported as well. Overall as a repeat customer, I would still return, as I love the location and options for food, entertainment, and excursions nearby.
Stayed 6 nights in Nov 2021
Response from Joseph on 20 Nov 2021
Dear Guest, thank you for your feedback and we are sorry that you encountered these inconveniences. We are working hard to fix the recent water interruptions and service the elevators. We definitely hope that you return and give you the opportunity to serve you once again.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay. It was very clean, the staff was friendly and we were happy with the restaurants and other activities.
Stayed 4 nights in Oct 2021
Response from Joseph on 24 Oct 2021
Hi Nicole, Thank you for staying with us. It's always great to know that you enjoyed your time with us and hope that you visit us again. Stay safe!

8/10 Good

Ariadna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Joseph on 24 Oct 2021
Hi Ariadna, we appreciate your feedback and thank you for staying with us. Be well… hope you come and visit again!