DoubleTree by Hilton San Juan

Property class: 4

Choose dates to view prices

Located close to Museo de Arte de Puerto Rico and Calle Loiza, DoubleTree by Hilton San Juan provides a free food/drink shopping service, a terrace and designer shops on-site. Active travellers can enjoy amenities, such as ecotours and fitness classes, at this resort. Treat yourself to a body wrap, a body treatment or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the 24-hour health club; the property also has 2 coffee shops/cafes, a garden and a hair salon. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is £150
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Multiple Beds, Balcony

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Deluxe Room, Multiple Beds, Balcony

  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free wired internet

View all photos for Deluxe Room, Multiple Beds, Garden View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free wired internet

View all photos for Room 1 King Bed, Corner

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed Accessible

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room, 1 King Bed Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Room - Non-Smoking

A hotel room with a bed, desk, chair, TV, and a window.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Room With Garden View

A hotel room with a large bed, bedside lamps, a red chair, a desk, and a view of palm trees through large windows.

King Room With Garden View

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of high-rise buildings.

Queen Room

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe 1 King Bed Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe 1 King Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Standard Room

8.6 out of 10
Excellent
(95 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free wired internet

View all photos for Standard 1 Queen Bed

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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About the area

Located near the beach, DoubleTree by Hilton San Juan is in Santurce neighbourhood and is connected to a shopping centre. Calle Loiza and Distrito T-Mobile are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Isla Verde Beach. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our San Juan travel guide
View more Resorts in San Juan
Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • The Museo de Arte de Puerto Rico with a red-tiled roof, white columns, and palm trees.
    Museo de Arte de Puerto Rico
    3 min walk - 0.2 miles
  • A glass of yellow drink with a straw and a plastic cup with 'BORON' written on it, in front of a blurred Christmas tree.
    Plaza del Mercado
    9 min walk - 0.5 miles
  • A beach with a city skyline in the background during sunset.
    Playa Ocean Park
    14 min walk - 0.8 miles
  • Calle Loiza
    1 min walk - 0.0 miles
  • Casino del Mar at La Concha Resort
    18 min walk - 1.0 mile

Getting around

  • Domenech Station
    5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    22 min drive

Restaurants

  • Bebo's Cafe
    3 min walk
  • Cafe Pierre
    1 min walk
  • 173
    2 min walk
  • River China
    7 min walk
  • Silk
    2 min walk

About this property

DoubleTree by Hilton San Juan

  • Upscale family-friendly resort near Museo de Arte de Puerto Rico
  • Located close to Calle Loiza and Condado Beach, DoubleTree by Hilton San Juan provides a free food/drink shopping service, a terrace and designer shops on-site. Active travellers can enjoy amenities, such as ecotours and fitness classes, at this resort. Treat yourself to a body wrap, a body treatment or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the 24-hour health club; the property also has 2 coffee shops/cafes, a garden and a hair salon. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
    • Express check-out, ATM/banking services and concierge services
    • Multilingual staff, a porter/bellboy and ping pong
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 184 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with showers and free toiletries
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on 27 Sept 2026 start from £150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Juan?

Self-parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Checkout is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan resort is located near the airport, within a 5-minute walk of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1005 reviews
Rating 8 - Good. 170 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect with a market directly across the street! The market had spirits, cooked food, and delicious coffee. There are restaurants on the peppery which are great too. We thoroughly enjoyed our stay and would go back!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place great food at the cafe
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were really nice and polite and made sure to greet you any time you walked by. I enjoyed staying here!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience at this hotel. The management staff and employees are always welcoming and helpful.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff. Also a great location for many activities and food!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept great staff and close to a lot of restaurants
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was great! Very understanding and helpful. Rooms were clean. The staff at breakfast were amazing!
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5 stars all the way. The decor and service are first class. The rooms are very stylish and well equipped with fridge and microwave. Its close to restaurants and shops if needed. The reception staff are extremely helpful and so polite. I would definitely recommend.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Highly recommended. Love the amenities and the service to the beach!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall!perfect location and very welcoming and helpful employees!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel we’ve been to!! The room was wonderful with great lighting coming in and everything was cleaned nicely. The staff were wonderful specifically Angel, he was wonderful helping us get checked in. There was another guy, I didn’t catch his name but he gave us recommendations of places to eat and helped us with our parking validation. Just an great experience all around!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, they were also very accommodating for me and allowing me to have a late check out. Would love to come back to this property!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Stayed one night prior to a cruise and it was exactly what I imaged it to be. I have zero complaints
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! From the front desk to the house keeping, they did a phenomenal job. The facilities were top notch and the location was perfect to access a variety of things!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our trip. Calle Loiza / Condado nearby, Santurce/Ciudadela/Museo up the street.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Some of the staff were very nice thank you
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, room got cleaned and fresh every day. Very Helpful staff
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very clean. Staff are excellent, very helpful. And also, it's very convenient. The location is awesome. We will definitely stay here again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to stay with our family. Kids were happy and enjoy their time. Excellent service with housekeeping and front desk and maintenance in the amenities. Thank you so much we will love to come back to this hotel again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great Stay at this hotel. Very clean. Friendly staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, clean hallways, clean elevators, and decent price. I highly recommend this one in San Juan
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checking in was great. We even arrived early and was called when our room was ready. The staff was suer sweet and friendly along with the valet men. Housekeeping was quick and great as well. The cookies were the best part. We had oe a day LOL
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Really convenient location and really close to the beach. The pool and bathrooms could use some remodeling as they were outdated. But all other areas were really nice and well maintained.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here with my group of friends. The hotel rooms were a bit smaller than we expected but it worked out. We paid for the included breakfast, had issues with them still charging us, but they said it should refund. The staff at the restaurant were incredibly nice! The pool area could be better maintained. Overall was a great experience the staff were very nice and knowledgeable.
Stayed 5 nights in Aug 2026