Great Santa Clara Convention center access
Perfect convention center access down the indoor hallway. As this trip was on a rainy weekend, the indoor access was very much an asset. Rooms have mini fridge, iron, and coffee maker. Microwave down the hall with the ice machine. Nice TV, with plenty of channels, and complimentary wifi in rooms. Clean comfy room, preferred softer pillows given on request. View was great from the 10th floor, with a full-width desk at the window for easy suitcase access, or laptop use. Comfortable easy chair and ottoman. Heat and Air was quiet and in-room thermostat controlled. Hall carpet looks worn, but room carpets were clean and newer, where it counts. Four elevators were very fast, no waiting.
Breakfast buffet may have been pricey if paid at the hotel, but I prepaid with the room, for a significant discount. It was full american with bacon, sausage, eggs, coffee, juice, breads, rolls, many fresh fruits and berries. Also had salmon and Asian breakfast items as well. Staff was efficient, accommodating, and friendly on every interaction.
I suggest you choose a high floor in the back as early morning protesters were out with bull-horns on the street side. These protesters were not affiliated with the hotel staff at all. Since we were on a high floor, it was not really a problem for us.
Comment from Hotel Management
25-Oct-2016 by Guest Relations Associate, Hotel Management
Thank you for taking the time to provide such a detailed review. I am so happy to hear that our location was perfect for attending your convention. I am pleased you found your guest room to be well appointed. Your thoughtful remarks regarding our staff is greatly appreciated. Thank you for your recommendation. We look forward to welcoming you back to Hyatt Regency Santa Clara in the future!
Brock S. - A Guest Relations Associate