Ratings based on 2,256 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Posted 19-Jan-2017
Hotel is tired. Guest rooms are poorly appointed.
Comment from Hotel Management
20-Jan-2017 by Guest Relations Associate, Hotel Management
I appreciated you taking a moment to provide us with your candid feedback. It is disappointing to learn that your stay did not meet expectations. Please know you feedback has been shared with our Executive Management team. Brock S. - A Guest Relations Associate
4out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great Location!

Posted 10-Jan-2017
Loved being attached to the Convention center as we were there for the Wedding Faire. Food at the bar was delicious and surprisingly original for a big hotel. Staffing seemed short each time we came, though. Room was clean and large. Front desk staff was friendly and efficient.
4out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Walking distance to stadium

Posted 03-Jan-2017
Pros: proximity to stadium
Cons: Cost , breakfast, security attitude
Large modern hotel, no breakfast, expensive bar. Can easily walk to stadium and no charge for parking. Staff was helpful except security which were pushy and nasty.
5out of 5
Recommended
for Everyone
by A verified traveller

All filipino employees are corteous

Posted 23-Dec-2016
Pros: ambience
Cons: buffet breakfast. if the room has 4 pax, breakfast buffet should be for 4 pax
Location: convention
will definitely come back. cleanliness and hospitality at its best
Comment from Hotel Management
18-Jan-2017 by Guest Relations Associate, Hotel Management
Dear Guest, Thank you for your feedback regarding your past stay. I'm glad you enjoyed our location as well as the cleanliness of the property. Regards, Paul R. - Guest Relations Associate
4out of 5
Recommended
for Everyone
by A verified traveller from サンフランシスコ

安定したサービス品質

Posted 16-Dec-2016
必要なサービスを得ることができ、客層は中クラス以上のビジネスマンや観光客。宿泊価格はシリコンバレーの相場なら普通。
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Dec-2016
Came to hotel for a football game. Hotel is super close to Levis Stadium. Food was excellent. Rooms seem a bit dated.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in great proximity to Levi Stadium

Posted 12-Dec-2016
We stayed here because we went to Levi a stadium. Great hotel in great proximity to the stadium and great America. Very clean and the staff was very pleasant.
Comment from Hotel Management
10-Jan-2017 by Guest Relations Associate, Hotel Management
Dear Guest, It's great to hear that you enjoyed your time with us in Santa Clara. I'm pleased our staff was pleasant and happy you found the location close to Levi's Stadium & Great America Amusement Park. Regards, Paul R. - Guest Relations Associate
5out of 5
Recommended
for Everyone
by A verified traveller from houston

Posted 05-Dec-2016
It is a nice place. The traffic rerouting due to Levi's stadium events was a hassle, and if the stay coincides with that ask the staff for advice.
4out of 5
by A verified traveller

Great location for the Stadium

Posted 27-Nov-2016 on Hotels
Went for the 49'er game and the location was great. Close to the airport, on the light rail system, and walking distance to the Stadium. I would definitely stay there again if I were planning on going to an event @ Levis Stadium.
5out of 5
by A verified traveller

Excellent hotel

Posted 26-Nov-2016 on Hotels
We were in the Bay Area for Thanksgiving. This is a wonderful hotel, excellent customer service, spacious rooms, very comfortable. This will be our go-to hotel in the future for family visits.
Comment from Hotel Management
22-Dec-2016 by General Manager, Hotel Management
Guest, It's great to hear your stay with us was excellent! I'm pleased the staff was very attentive & happy you enjoyed the spacious guestrooms. I look forward to having you join us on your next visit to Santa Clara. Regards, Paul R. - Guest Relations Associate