Ratings based on 2,134 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveller
2 day stay
Posted 25-Sep-2016
Pros: service was ok except the baggage men outside the front door kept checking out my fiance. very entertaining
Cons: update the hotel do some renovation and teach your employees courtesy
when checking in the room smelled like a room that was a smoking room and was supposed to be non. rugs were very worn and shower was old. upon calling the front desk I was moved to a second room. no smell in this one but room was very dated like the first.
by A verified traveller from Baltimore
Great choice on the outskirts of San Francisco
Posted 21-Sep-2016This hotel was a great choice because it's right in front of Levi Stadium and there was a concert there I was attending that I was able to walk to. The hotel is very clean and the staff is very courteous and professional. The hotel food and room service was excellent and the sushi bar is outstanding. I would stay here again when I'm in the area. The hotel is about 40 minutes from downtown San Francisco but I didn't mind the drive at all.
by A verified traveller from Honolulu, HI
Convenient location to Levi Stadium
Posted 20-Sep-2016Checked in on the day of the Beyonce crazy so it was a mad house in the lobby. Many people were waiting for their rooms because hotel was backed up on cleaning them. Check in is at 3PM, I got there at 4:30PM and room wasn't ready till 5:30PM. Front desk said they would credit our bill $50 for dining credit but it was not on our bill when we checked out so we had to ask for it, good thing I caught it when checking out. Returned to our room at 11PM the 2nd night after a long day in SF and our room was not cleaned. Called the front desk to see if our room rate includes daily cleaning service and they confirmed it did but our room was unfortunately missed. Worker offered to send someone to tidy up room but we were so exhausted after a full day in SF and had to wake up at 5AM next day for our flight. Overall I would stay there again because of its convenient location but will definitely shop around first.
by A verified traveller
Posted 19-Sep-2016
The hotel themes the lobby to what the event may be at Levi Stadium which makes you even more excited for that event.
by A verified traveller
Posted 15-Sep-2016
Great hotel and staff, will be coming here again. This was a business trip for me.
by A verified traveller
Posted 12-Sep-2016
It was a great stay except we lost one shoe in the gym area
by A verified traveller
Posted 12-Sep-2016
Stayed one night. The room was clean and comfortable.
by A verified traveller from JAPAN
期待通りのホテル
Posted 11-Sep-2016
Pros: マイナス面が無いこと。スタッフの対応も良かった事。
Cons: 湯沸かしが出来ないので困った。
Location: 空港からも近く、道路も充実しており、色々な場所に車で簡単に移動できる。
ロケーション的にもビジネスや食事場所も多く、ホテル内にショップもあり、滞在しても十分満足なホテルでした。
by A verified traveller from Hawaii
Close to main events
Posted 02-Sep-2016Nice hotel with walking distance to Levi's Stadium and Great America.
by A verified traveller from Bakersfield, Ca
Very nice, walked over to stadium
Posted 01-Sep-2016This was a very nice hotel. We were able to check in early and they had all kinds of fun things for the football game.
Comment from Hotel Management
14-Sep-2016 by Guest Relations Associate, Hotel Management
Thank you for choosing our hotel for your recent visit to Santa Clara. I am pleased our location worked perfectly for you. Your kind words and recommendation are truly appreciated!
Brock S. - A Guest Relations Associate
