Ratings based on 2,237 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Posted 19-Jan-2017
Hotel is tired. Guest rooms are poorly appointed.
Comment from Hotel Management
20-Jan-2017 by Guest Relations Associate, Hotel Management
I appreciated you taking a moment to provide us with your candid feedback. It is disappointing to learn that your stay did not meet expectations. Please know you feedback has been shared with our Executive Management team. Brock S. - A Guest Relations Associate
4out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great Location!

Posted 10-Jan-2017
Loved being attached to the Convention center as we were there for the Wedding Faire. Food at the bar was delicious and surprisingly original for a big hotel. Staffing seemed short each time we came, though. Room was clean and large. Front desk staff was friendly and efficient.
4out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Walking distance to stadium

Posted 03-Jan-2017
Pros: proximity to stadium
Cons: Cost , breakfast, security attitude
Large modern hotel, no breakfast, expensive bar. Can easily walk to stadium and no charge for parking. Staff was helpful except security which were pushy and nasty.
5out of 5
Recommended
for Everyone
by A verified traveller

All filipino employees are corteous

Posted 23-Dec-2016
Pros: ambience
Cons: buffet breakfast. if the room has 4 pax, breakfast buffet should be for 4 pax
Location: convention
will definitely come back. cleanliness and hospitality at its best
Comment from Hotel Management
18-Jan-2017 by Guest Relations Associate, Hotel Management
Dear Guest, Thank you for your feedback regarding your past stay. I'm glad you enjoyed our location as well as the cleanliness of the property. Regards, Paul R. - Guest Relations Associate
4out of 5
Recommended
for Everyone
by A verified traveller from サンフランシスコ

安定したサービス品質

Posted 16-Dec-2016
必要なサービスを得ることができ、客層は中クラス以上のビジネスマンや観光客。宿泊価格はシリコンバレーの相場なら普通。
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Dec-2016
Came to hotel for a football game. Hotel is super close to Levis Stadium. Food was excellent. Rooms seem a bit dated.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in great proximity to Levi Stadium

Posted 12-Dec-2016
We stayed here because we went to Levi a stadium. Great hotel in great proximity to the stadium and great America. Very clean and the staff was very pleasant.
Comment from Hotel Management
10-Jan-2017 by Guest Relations Associate, Hotel Management
Dear Guest, It's great to hear that you enjoyed your time with us in Santa Clara. I'm pleased our staff was pleasant and happy you found the location close to Levi's Stadium & Great America Amusement Park. Regards, Paul R. - Guest Relations Associate
5out of 5
Recommended
for Everyone
by A verified traveller from houston

Posted 05-Dec-2016
It is a nice place. The traffic rerouting due to Levi's stadium events was a hassle, and if the stay coincides with that ask the staff for advice.
4out of 5
Recommended
for Everyone
by A verified traveller from Y

Overall, very pleasant stay

Posted 15-Nov-2016
Pros: Good location, friendly staff and clean room. The hotel is just mins away from San Jose airport. It has easy access to freeways and plenty of restaurants nearby.
Cons: Hotel staff is professional. They even helped with heating up leftovers for the children. It was a very busy convention weekend, so the staff was extra busy already.
Location: Winchester House.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Awesome Stay

Posted 12-Nov-2016
Very clean room, helpful staff, near freeways and restaurants and best of all right next to Levi's Stadium