Title: The Westin San Jose Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=602703&destination=San+Jose%2C+California%2C+United+States+of+America&selected=9242&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin San Jose Business travelers and vacationers find their sweet spot at this downtown San Jose retreat, with Italian dining and garden views balancing work and relaxation. ## Photo gallery for The Westin San Jose ![View from room - The Westin San Jose (San Jose)](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/da965808.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Bedroom | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer - The Westin San Jose (San Jose)](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/029639b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - The Westin San Jose (San Jose)](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/34a10919.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - The Westin San Jose (San Jose)](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/cfb494e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Westin San Jose (San Jose)](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/a2c02fdc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin San Jose, in the city's heart, offers a central base with genuine comforts. Enjoy Italian meals at Il Fornaio, stay fit in the 24-hour gym, and manage work with seven meeting rooms and free in-room WiFi. Attentive staff are ready to assist. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym - Breakfast available £125 includes taxes & fees 3 Apr - 4 Apr ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Traditional Room, 1 Queen Bed ![Traditional Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/8210ae68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Queen Bed 9.2 Wonderful 35 reviews - 220 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 2 Queen Beds, Bathtub ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/435f5b51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Bathtub - 400 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/c6ef1aae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 10.0 Exceptional 1 review - 258 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/435f5b51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 9.0 Wonderful 51 reviews - 253 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/029f3210.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 52 reviews - 253 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/c6ef1aae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 10.0 Exceptional 3 reviews - City view - 298 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/245c5648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom - City view - 298 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/3e6acdaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed - City view - 298 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Penthouse, 1 Bedroom ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/3e6acdaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 1 Bedroom - City view - 298 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/c6ef1aae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Mobility Accessible, Tub) 8.0 Very good 3 reviews - 253 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/c6ef1aae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower) 10.0 Exceptional 2 reviews - 253 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-The-Westin-San-Jose.h9242.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-The-Westin-San-Jose.h9242.Hotel-Information) ## About the area Located in Downtown San Jose, a neighbourhood in San Jose, The Westin San Jose is near the airport and near a metro station. Children's Discovery Museum and J. Lohr Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Silicon Valley and Kelley Park. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Spend some time exploring the area's activities, including golfing. [Visit our San Jose travel guide](https://www.expedia.co.uk/San-Jose.dx602703) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.33091%2C-121.88774&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m1HgAZuHEE5tDZfoU6bke7XN9J8=) 302 South Market Street, San Jose, CA, 95113 ### What's nearby - ![View of Silicon Valley at Dusk, San Jose, California, USA](https://images.trvl-media.com/place/6138778/6df3afd6-7ea6-428c-9999-d9a812b36a11.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Jose McEnery Convention Center 2 min walk \- 0.1 miles - ![City National Civic theater building close to downtown San Jose, south San Francisco bay area, California](https://images.trvl-media.com/place/6193829/acc0c297-926d-4dd2-9a3c-e5bbfe835529.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Jose Civic Auditorium 2 min walk \- 0.1 miles - ![CSU San Jose State University](https://images.trvl-media.com/place/602703/e1da591f-c405-443c-a555-00820ee98598.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) CSU San Jose State University 5 min walk \- 0.3 miles - Plaza de Cesar Chavez 2 min walk \- 0.1 miles - San Jose Center for the Performing Arts 6 min walk \- 0.4 miles ### Getting around - Convention Center Station 2 min walk - San Jose Diridon Station 19 min walk - San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) 10 min drive ### Restaurants - Nirvana Soul 1 min walk - Guildhouse 4 min walk - Original Joe's San Jose 1 min walk - Corner Market Kitchen 1 min walk - Eos & Nyx 4 min walk ## About this property ### The Westin San Jose Upscale hotel near San Jose McEnery Convention Center Located close to CSU San Jose State University and SAP Center at San Jose, The Westin San Jose provides a garden, dry cleaning/laundry services and a bar. The on-site Italian cuisine restaurant, Il Fornaio, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre. Additional perks include: - Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a front desk safe - A lift, smoke-free property and a 24-hour front desk - A computer station, wedding services and a banquet hall - Guest reviews give top marks for the helpful staff and location Room features All 171 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and designer toiletries - 40-inch flat-screen TVs with premium channels - Fridges, free infant beds and coffee/tea makers ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1080000/1077400/1077383/e9e811df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton San Jose Downtown Downtown San Jose - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 1,004 reviews £107 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1077383&PinnedHotelID=1077383&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/12800/12728/877e1801.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place San Jose/Downtown Downtown San Jose - Breakfast included - Pet-friendly - Free Wi-Fi - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 8.6 Excellent 1,001 reviews £124 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=564411&PinnedHotelID=564411&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/16000000/15740000/15739500/15739497/fee51470.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott San Jose Downtown Downtown San Jose - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 1,001 reviews £125 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=15739497&PinnedHotelID=15739497&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/30000/23600/23513/dd9c5bf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Silicon Valley Milpitas - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,818 reviews £95 includes taxes & fees 25 Apr - 26 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-25&endDate=2026-04-26&selected=23513&PinnedHotelID=23513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/29000000/28970000/28965200/28965190/3fb1c72d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place San Jose Airport North San Jose - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,535 reviews £95 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=28965190&PinnedHotelID=28965190&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/907500/907443/7d804d04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Jose Marriott Downtown San Jose - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.6 Excellent 1,000 reviews £147 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=907443&PinnedHotelID=907443&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/92000000/91650000/91648300/91648208/e4c3b38e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham San Jose Airport-Downtown Hyde Park - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 8.8 Excellent 1,383 reviews £88 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=91648208&PinnedHotelID=91648208&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9242,1077383,12728,15920,886) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Secured, covered valet parking on site (USD 51 per night; includes in/out privileges) - Limited on-site valet parking ### Food and drink - Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children - A bar/lounge - A restaurant ### Restaurants on site - Il Fornaio ### Things to do - 24-hour gym ### Family friendly - In-room cot - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Wedding services ### Business services - 24-hour business centre - 7 meeting rooms - 8,849 square feet of conference space - Computer station ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Visual fire alarm - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 6 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 1926 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with premium digital channels - IPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Late check-in fee for check-in between 1:00 AM and 6:00 AM Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-off cleaning fee of USD 250.00 Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 18 kg per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 25.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children - Valet parking fee: USD 51 per night (in/out privileges) - Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus a one-off USD 250.00 cleaning fee - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 1:00 AM and 6:00 AM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Claire Hotel Claire Sainte Hotel Sainte Hotel Sainte Claire Sainte Claire Sainte Claire Hotel Sainte Claire Hotel San Jose Sainte Claire San Jose Sainte Hotel Westin San Jose Hotel Westin San Jose The Sainte Claire Hotel San Jose Larkspur Collection Sainte Claire The Westin San Jose Hotel The Westin San Jose San Jose The Westin San Jose Hotel San Jose ## Frequently asked questions ### Is The Westin San Jose pet-friendly? ### How much does it cost to stay at The Westin San Jose? ### How much is parking at The Westin San Jose? ### What time is check-in at The Westin San Jose? ### What time is check-out at The Westin San Jose? ### Where is The Westin San Jose located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin San Jose Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 661 8 - Good 173 6 - Okay 94 4 - Poor 32 2 - Terrible 40 ## Reviews Verified ### 10/10 Excellent #### Nicolle 18 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean great comfortable ##### Nicolle Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Paul 7 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff. Great restaurant. ##### Paul Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Matt 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Top notch, very friendly and professional staff. Room was fantastic. Very clean and comfortable. ##### Matt Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Tiffany 4 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was kind and welcoming. The rooms are a bit old and need tlc. Not a cleanliness issue more so than an old worn issue Location is amazing ##### Tiffany Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Laurie 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were great and polite, everything was enjoyable ##### Laurie Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Guillermo 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The stay was great, the food was great, the location was great, the people in the hotel were great, the room was great.. ⭐️⭐️⭐️⭐️⭐️ ##### Guillermo Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### margarita 9 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was a great place to stay the location was convenient and right in the heart of downtown ##### margarita Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Julia 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean, amenities were plentiful, and staff was extremely helpful & obliging because the mini fridge was broken and they replaced asap. ##### Julia Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Anthony 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing from the valet folks to the people inside helping with checking in. I asked for an early check in and was accommodated. Valet guy let me park in front to unload a few things, held the door open for me, and helped me with my belongings. First time staying at the Westin and I’d definitely stay again! ##### Anthony Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Austin 3 Dec 2025 Liked: Cleanliness, staff & service, amenities Nice clean room, courteous staff and easy parking. ##### Austin Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Veronica 2 Jan 2026 Liked: Cleanliness The room was relatively clean and the gym facilities were good. ##### Veronica Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Moua 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless when we booked in, Staff was nice and helpful. ##### Moua Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Xiomara 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay, the room was clean and comfortable. Will definitely stay here again next time! ##### Xiomara Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Mario 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms. Late checkout available. Super courteous front desk staff ##### Mario Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Alejandra 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean rooms and staff were very attentive. ##### Alejandra Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Marisa 15 Dec 2025 Liked: Cleanliness Disliked: Amenities The staff was friendly and accommodating. I wish there were a few more dining options and a sundries shop. ##### Marisa Stayed 3 nights in Dec 2025 Verified ### 6/10 Okay #### Kristine 8 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I gave this hotel the rating I did because there was no valet parking and it was all full. We carried our bags from the hotel across the streets parking lot that was allowing I’m and out customers. We paid $42 dollars for the lot at the Sheraton and the front desk guy said when we came back from dinner to check and see if his hotel was still full! Like we’re trying to carry our bags from across the street and pay an additional amount to park with them. No thanks Hotel was beautiful and the beds were great. When I pay to stay I want it to be a good experience and this was not. Most likely will use a different hotel for our next ball game. ##### Kristine Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Mark 1 Dec 2025 Liked: Cleanliness, staff & service, amenities Great Location. Nice Hotel. No Parking however, needing to use Valet. ##### Mark Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Emily 30 Nov 2025 Liked: Cleanliness, staff & service The room was clean and comfortable, cozy and pretty. ![](https://a.travel-assets.com/ugc/hotel-reviews/e2b5e041-9e69-4ef5-a4aa-70024d508854-1764471650648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ef0a9a03-a15a-459a-9120-c498a2d809db-1764471651053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f1ba469-8aa1-4986-8984-da2fcb9bf051-1764471650597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2bd8f79c-9374-457a-9541-1e0679082b5d-1764471648843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Ana 13 Dec 2025 Liked: Cleanliness, staff & service, amenities Every one that worked with us was great. The door man to the desk clerk to the gentleman that helped us with our bags. The location was very good for downtown SanJose, a lot of things within walking distance.We would stay here again. ##### Ana Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Lauren 30 Jan 2026 Liked: Cleanliness, property conditions & facilities All the staff was super helpful and personable! The room was nice overall but we weren't a fan of the fact that the bathroom doors don't have a lock and there's a pretty noticeable gap between them. We had problems with our TV as well but didn't have much need of it anyway. Other than that the room and lobby amenities were clean and nice though! ##### Lauren Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Lisa 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was so helpful. The room was clean and well-stocked. Great location for walking to SJSU, restaurants, and shopping. ##### Lisa Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### PJ 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great front desk staff! ##### PJ Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Karen 16 Nov 2025 Liked: Cleanliness, staff & service The staff went out of their way to be kind. The room was spotless and the bed was comfortable. ##### Karen Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Bianca 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was quick and staff was super friendly and helpful. Room and bed was comfy and woke up to a quiet morning. ##### Bianca Stayed 1 night in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Kimpton Alton Fisherman's Wharf by IHG](https://www.expedia.co.uk/San-Francisco-Hotels-Kimpton-Alton-Hotel-Fishermans-Wharf.h1047.Hotel-Information) > - [Corque Hotel, Solvang, A Tribute Portfolio Hotel](https://www.expedia.co.uk/Santa-Barbara-Hotels-Hotel-Corque.h67460.Hotel-Information) > - [The Viv Hotel, Anaheim, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Anaheim-Hotels-The-Viv-Hotel.h50907370.Hotel-Information) > - [Lemon Tree Inn](https://www.expedia.co.uk/Santa-Barbara-Hotels-Lemon-Tree-Inn.h966170.Hotel-Information) > - [Beacon Grand, A Union Square Hotel ](https://www.expedia.co.uk/San-Francisco-Hotels-Sir-Francis-Drake-Hotel.h15254.Hotel-Information) > - [CCBC Resort Hotel - A Gay Men's Resort](https://www.expedia.co.uk/Palm-Springs-Hotels-CCBC-Resort-Hotel-A-Gay-Mens-Resort.h1654482.Hotel-Information) > - [Bide-A-Wee Inn](https://www.expedia.co.uk/Monterey-Hotels-Bide-A-Wee-Inn.h3520260.Hotel-Information) > - [Hyatt Vacation Club at The Welk, San Diego Area](https://www.expedia.co.uk/Escondido-Hotels-Hyatt-Vacation-Club-At-The-Welk.h59916.Hotel-Information) > - [The London West Hollywood at Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-The-London-West-Hollywood-At-Beverly-Hills.h21097.Hotel-Information) > - [Magic Castle Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Magic-Castle-Hotel.h27297.Hotel-Information) > - [The Prospect Hollywood](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Whitley-Hollywood.h42644328.Hotel-Information) > - [Casa Loma Beach Hotel (formerly The Inn at Laguna Beach)](https://www.expedia.co.uk/Laguna-Beach-Hotels-Inn-At-Laguna-Beach.h7446.Hotel-Information) > - [The Pierside Santa Monica](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Pierside-Santa-Monica.h2094.Hotel-Information) > - [The Beverly Hills Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Beverly-Hills-Hotel-Dorchester-Collection.h12057.Hotel-Information) > - [Hyatt Centric Delfina Santa Monica](https://www.expedia.co.uk/Los-Angeles-Hotels-Hyatt-Centric-Delfina-Santa-Monica.h12942.Hotel-Information) > - [The Hoxton Downtown LA](https://www.expedia.co.uk/Los-Angeles-Hotels-THE-Hoxton-Downtown-LA.h36712437.Hotel-Information) > - [Basecamp South Lake Tahoe](https://www.expedia.co.uk/Lake-Tahoe-Hotels-Basecamp-South-Lake-Tahoe.h1086847.Hotel-Information) > - [Premier Inn & Suites](https://www.expedia.co.uk/Oakland-Hotels-Premier-Inn-Suites.h98374288.Hotel-Information) > - [Pixar Place Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Paradise-Pier-Hotel.h9503.Hotel-Information) > - [The Commerce Casino & Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Crowne-Plaza-Hotel-Los-Angeles-Commerce-Casino.h533227.Hotel-Information) > - [Disneyland Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneyland-Hotel.h15276.Hotel-Information) > - [Travelodge by Wyndham Fairplex Pomona](https://www.expedia.co.uk/Los-Angeles-Hotels-Lemon-Tree-Inn.h7750931.Hotel-Information) > - [Hotel Caza Fisherman's Wharf](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Caza.h38249309.Hotel-Information) > - [Palihouse West Hollywood at Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-Palihouse-West-Hollywood.h13072.Hotel-Information) > - [ The Hollywood Franklin Hotel near Universal Studios](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Adler-A-Hollywood-Hills-Hotel.h9761.Hotel-Information) > - [Disney's Grand Californian Hotel and Spa](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > - [Le Petit Pali Brentwood West Los Angeles](https://www.expedia.co.uk/Los-Angeles-Hotels-Le-Petit-Pali-Brentwood.h893085.Hotel-Information) > - [FOUND Hotels, Santa Monica, Series by Marriott](https://www.expedia.co.uk/Los-Angeles-Hotels-FOUND-Los-Angeles-Santa-Monica.h41510539.Hotel-Information) > - [Alma San Diego Downtown, a Tribute Portfolio Hotel](https://www.expedia.co.uk/San-Diego-Hotels-Alma-San-Diego-Downtown.h2133509.Hotel-Information) ---