Ratings based on 593 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Ontario

Ok Hotel

Posted 11-Feb-2018
Ok Hotel but nothing special. Restuarant staff not exactly attentive.....had to ask for coffee despite the fact the waiter walked by my table 3 times and didnt even acknowledge me. Parking was very, very limited. Consierge had to shuffle cars in order to park. Would I stay there again.....No.
4 out of 5
Recommended
for Everyone
by A verified traveller from Blue Jay Farm, Dixon, Mo

Good for a layover to the Airport but not a destin

Posted 03-Feb-2018
Room was pleasant. However the fan system needs to be serviced. Constant rattle. And the pillows need to be updated. Not comfy. Liked the bed and the sheets. Very good quality cotton. And would be nice to have more electric outlets and repair the sketchy ones. For one night layover, it was ok. Would not want to stay longer. Pricing was fair. Staff very friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jan-2018
Nice Hotel if you wanna stay near San Jose Costa Rica. Friendly staff, good breakfast buffet included. Gym is small for a full workout but it helps a bit. If you're looking to save money and just be in and out, this is is really good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2018
Rooms dated but comfortable beds. Nce buffet breakfasts including fresh omelettes. Big park nearby for joggers and walkers. Downtown area 45 min walk (a couple miles) but inexpensive taxi or Uber ride readily gets you there. Shuttle available to and from the airport (must book it 48hrs in advance). Small casino next door.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orange County, CA.

Great hotel for the money.

Posted 06-Jan-2018
Pros: Everything.
Location: Visit family and friends. go shopping, and drive conveniently to other parts of Costa Rica from there.
Great hotel conveniently located close to everything: to airport, downtown San Jose, main highways, rental car agencies. Great, personable employees, great food. Really it makes your money worthed
3 out of 5
by A verified traveller

Not ready

Posted 28-Dec-2017
They say the check in time is 2:00 p.m. but we got there at that time and then we had to wait for almost 40 minutes until the room was ready.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2017
The hotel was close to a number of restaurants , also the rooms were clean . Another bonus was the provided complimentary breakfast which was great
4 out of 5
Recommended
for Everyone
by A verified traveller from Victoria BC

Great value

Posted 18-Dec-2017
Pros: Clean,bright,nice staff and good value.
Cons: I was quite impressed with everything.
Location: The location is good. A little off the beaten path so quiet in a noisy city. Good walking area close to Sabana Park,and good restaurants.
Nice room and facilities. Quiet night's sleep. Liked the location a bit off the beaten path but close to everything including good restaurants.
3 out of 5
by A verified traveller from Costa Rica

Posted 12-Dec-2017
They were very accomodating to my dissabilities, despite I told them I needed a room with a bathtub with special accomodations, they told me over the phone that will be no problem. When I arrived I was placed in a dissabilities room with a shower (i cant stand for long periods of time) when I ask for an explanation they told me that only their suits for dissabilities had bathtubs, I ask to be upgraded and I will pay the difference but the hotel was fully book. Other than that the staff went above and beyond to try to be accomodating.
2 out of 5
by A verified traveller from Phoenix, Arizona

Old and noisy hotel

Posted 11-Dec-2017
This hotel is old and noisy. There was an eerie picture of a man-like creature with long sticking out head. Breakfast was not good.