Ratings based on 524 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from sohyla. Dallas

Nice hotel for money and location.

Posted 12-Jul-2017
We only stay one night there. The hotel was clean and nice and staff members are nice. Rooms was clean but it didn't have good lights it was hard to study or read. They had verity uption for breakfast.
4 out of 5
by A verified traveller from Toronto, Canada

okay for business people, not so much for older pe

Posted 29-May-2017
Pros: the people are very friendly and professional
Cons: handling of issues between hotel and Expedia.
Location: okay - for us it was a choice to be near friends.
The hotel was okay for business people, not so much for elder persons who enjoy the stay for visiting the country. However, I have more objections to how the communication is between hotel and Expedia. We wanted to leave a day earlier that expected and the hotel told us it has to be done via Expedia. Tough luck, Expedia never answered to my request or confirmed the request. Much has to be done in this respect!!!!!
3 out of 5
by A verified traveller

Bad atention on restauranr

Posted 21-May-2017
Have a few personal on restaurant and you have to wait, more than 20min to have your food, on the dinner the brakfast is ok
4 out of 5
Recommended
for Everyone
by A verified traveller from D

Great location in San Jose

Posted 19-May-2017
Front desk/fantastic. Room/exceptionally clean. Bar/horrid/limited stock, bartender is oblivious. Dining/looks nice but don't eat there! Food not for humans-cold, over or under cooked, coffee so bad it shoufd only be used to clean the gutters. But there are great restaurants within walking distance. Next trip down we will stay here, but now know where to eat elsewhere! They seem to proud of there pastries and they may be good fresh (but they're not)
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice hotel close to National Stadium and Park

Posted 11-May-2017
Pros: Restaurants and activities were within walking distance.
Cons: Complimentary water would be nice.
Location: National Stadium and parks within walking distance.
Was there for only a night. Staff very friendly and helpful. Room was very clean.
3 out of 5
by A verified traveller

Storage room??

Posted 10-May-2017
Opening the room door there were 5 large fold up tables stored in the room. After removing them to the hallway, no electricity in the bathroom!! What?? No lights to get ready with!! Sucked. We were tired so did not complain. Didnt get to room till 2am flight delays. Felt a little ripped off.
4 out of 5
Recommended
for Everyone
by A verified traveller

It's perfectly located, nice and quiet.

Posted 04-May-2017
I will always come back to this hotel,location is just perfect and the staff is always nice and friendly. However this time my room wasn't 100% clean as it used to be from other trips.
1 out of 5
by Vinh

CROOKS

Posted 17-Apr-2017 on Hotels
They've grossly over charged my credit card. Supposed to be $149 for 2 nights and was charged $436. I'll dispute this with my bank. Would not recommend. Unbelievable!
4 out of 5
Recommended
for Everyone
by A verified traveller from Ft. Lauderdale

Very clean hotel with friendly staff.

Posted 13-Apr-2017 on Orbitz
When we drove up I was a bit concerned with the neighborhood but seeing it in the daytime, it was fine. The staff was very friendly, especially Javier, a bellboy. The bar area is small and the seating, though nice, is not comfortable. The dining area off the lobby is excellent and the free breakfast is more than adequate.
3 out of 5
by A verified traveller

Fine for one night in San Jose

Posted 11-Apr-2017
The hotel room was not clean. There was hair in the sheets, as well as in the shower. Would not stay there for more than one night.