Ratings based on 567 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami,Fl

Nice affordable hotel

Posted 18-Nov-2017
Very well located, nice staff, very friendly. Excellent breakfast.
3 out of 5
by A verified traveller

Posted 16-Nov-2017
Beds are hard, pillows were 1" thick and gave me a sore neck. Bathroom was somewhat dirty. Staff was excellent and friendly.
Comment from Hotel Management
18-Nov-2017 by Ignacio Rosés, Hotel Management
Hello, We appreciate your feedback, we are sorry to hear about the bathroom and the pillows. We will take your opinion in order to improve. Best regards, Ignacio Rosés Jefe de Recepción y Reservaciones
3 out of 5
Recommended
for Everyone
by A verified traveller from Ft Lauderdale

Posted 22-Oct-2017
Good breakfast. Casada is the best dinner offering for the price with tax and tip included. My maid was only adequate. Front desk is fine if prodded. Staff in general is helpful. Transportation is readily available. A few eateries within walking distance. Casino is really just slots. 2nd floor rooms are noisy, as near an open lobby with small bar and restaurant. Take a cab to nearest supermarket to purchase your own wine, liquor and snacks to save $. Make sure to use the $5 shuttle to and from the airport. It isn't nearby.
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Very nice hotel in good neighborhood of San Jose

Posted 16-Oct-2017
Pros: Room, ambiance and restaurant
Cons: Nothing stands out.
Location: Located in safe neighborhood.
Visiting San Jose to go to my dentist. Palma Real was well located for me. Surprisingly good hotel, great rooms, modern ambiance. Also felt the restaurant was above expectations. Recommend this hotel strongly.
Comment from Hotel Management
09-Nov-2017 by Ignacio Rosés, Hotel Management
Hello Carl, We are vry pleased to hear such a great news about your stay with us. We hope to see you again soon. Best regards, Ignacio Rosés Jefe de Recepción y Reservas
3 out of 5
Recommended
for Everyone
by A verified traveller

OVERNIGHT STAY

Posted 10-Oct-2017
Pros: Location
Cons: Staff seems to be totally ignorant about thehotel.
Location: Quite a number of restaurants in the neighborhood!
Nothing extra ordinary.Plus point is location.Staff is ill informed.
3 out of 5
Recommended
for Everyone
by A verified traveller

Breakfast is not a breakfast

Posted 01-Oct-2017
Got there late night, I thought the in room water bottle for $5.00 was overpriced, the free breakfast is not the greatest, it’s cafeteria food or worse. They would be better off not offering free so-called breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller from miami

Quiet hotel

Posted 04-Sep-2017
In general was good, but the restroom didn't have good condition, the breakfast didn't have to much variety.
5 out of 5
Recommended
for Everyone
by A verified traveller from oldsmar fla

Very friendly

Posted 23-Aug-2017
Staff very friendly and enjoy everything and it's location was perfect
4 out of 5
by Ray

Relaxing Place To Stay

Posted 22-Aug-2017 on Hotels
No towels upon arrival, light bulbs we out, all were corrected but took sometime, Internet was bad to non existing during our sray. Breakfast was great and the staff was very friendly and helpful, overall great place to stay, good shuttle service to and from the Airport.
4 out of 5
Recommended
for Everyone
by A verified traveller from oklahoma

Posted 20-Aug-2017
Pros: Breakfast was excellent
Cons: Internet was not working during my stay.
Location: Easy to and from the airport.
No towels in the room upon arrival, no light bulb in room, was corrected but took sometime. Other than these two minor things everything was excellent, excellent Breakfasts.