Cleanliness issue. Doesn’t have eagerness to give excellent service to their guest. Providing smelly towels, not refilling the toiletries and not cleaning the glasses. Lazy work.
Comment from Hotel Management
21-Jun-2018 by HAP, Hotel Management
We are sorry there were problems with the room assigned, we'd love to follow up to you.
We take very serious the satisfaction of our clients and work on all suggestions and observations to offer a better service. Given the opportunity, we would like to serve you again and correct whatever was wrong during your previews stay.