Opposite of Pura vida
I will never understand how this place has the ratings it has on Expedia. I question if they are from actual paid/confirmed guests. The photos online are not an honest representation. We paid for a Superior Room with a King bed, and we got a tiny shoe box-sized standard room with two queen beds shoved inside. Air conditioner didn't work, room was hot. The rug on the floor looked like a 20 year old doormat. The bathroom was dirty and dark and gross. Paint on walls chipped and stained. We left the room to go for a walk and decide if we should even bother staying. When we returned we noticed that the beds were disgusting, the sheets were stained beyond belief, and the pillows inside the dirty cases made our skin crawl. The person at the front desk didn't smile and staff looked miserable upon check-in. We spent 10 days in Costa Rica traveling the country and wanted to stay somewhere a little more reasonably priced and nearer to the airport so we could leave the following morning and get to the airport with little trouble. This was a terrible mistake. We took our bags, after being at the hotel for only a few hours, and we left and went to a new hotel. To put it in perspective, we wanted out so badly that we didn't even bother telling the staff why we were leaving, just that we had an emergency and had to get to the airport. We got in a cab, and they took us to a different hotel. We disliked it so much we didn't even try getting a refund, which we know would be impossible anyway.