B&B Palazzo Tortoli

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In-room safe, desk, free cots/infant beds, free WiFi
View from room

Overview of B&B Palazzo Tortoli

B&B Palazzo Tortoli

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Babysitting

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Piazza Della Cisterna 22, San Gimignano, Provincia di Siena, 53037

Explore the area

  • Popular LocationPiazza della Cisterna1 min walk
  • Popular LocationSan Gimignano Communal Palace1 min walk
  • Popular LocationPiazza Duomo2 min walk
  • AirportFlorence (FLR-Peretola)68 min drive

Choose dates to view prices

About this area

San Gimignano

B&B Palazzo Tortoli is located in San Gimignano City Centre, a neighbourhood in San Gimignano. Museum of Sacred Art and Galleria Continua are cultural highlights, and some of the area's attractions include The SottoVico Garden and Chianti Observatory.

What's nearby

  • Piazza della Cisterna - 1 min walk
  • San Gimignano Pro Loco Association - 1 min walk
  • Torre Grossa - 1 min walk
  • San Gimignano Communal Palace - 1 min walk
  • Piazza Duomo - 2 min walk

Getting around

  • Poggibonsi-San Gimignano Station - 29 min drive
  • Peretola Airport (FLR) - 68 min drive


  • Enoteca Gustavo Mescita Vini - 2 min walk
  • La Vecchie Mura - 3 min walk
  • Riccapizza - 3 min walk
  • Bel Soggiorno - 3 min walk
  • Olivieri Bistrot - 3 min walk

About this property

B&B Palazzo Tortoli

San Gimignano townhouse accommodation in San Gimignano City Centre with free breakfast and coffee shop/cafe
Along with a coffee shop/cafe, this smoke-free townhouse accommodation has express check-out and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe. All 6 rooms offer free WiFi, electric kettles and hairdryers. Other amenities available to guests include safes, desks and free toiletries.
B&B Palazzo Tortoli offers 6 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, bidets and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 8:30 AM–10:30 AM
  • 1 coffee shop/cafe

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds


  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish


  • Smoke-free property

Room amenities


  • Bed sheets
  • Free cots/infant beds
  • Heating


  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle


  • Desk
  • Safe

Similar properties

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Check-in from 2 PM - 6:30 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; to check in, go to Via Vecchia 66
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Host will greet you


Pets are allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs only
2 per room (up to 33 lbs/15 kg)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 120.00 per room (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

B&B Palazzo Tortoli San Gimignano
Palazzo Tortoli San Gimignano
Palazzo Tortoli
B B Palazzo Tortoli
B&B Palazzo Tortoli TownHouse
B&B Palazzo Tortoli San Gimignano
B&B Palazzo Tortoli TownHouse San Gimignano

Overall score and ratings



Rating 5 - Excellent. 15 out of 27 reviews
5 - Excellent 56%
Rating 4 - Good. 8 out of 27 reviews
4 - Good 30%
Rating 3 - Okay. 2 out of 27 reviews
3 - Okay 7%
Rating 2 - Poor. 2 out of 27 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 27 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is the key with this property: We walked down the hillside from San Gimignano to check in at the B&B's farmhouse, a 15-minute walk down a lovely country road, providing the most amazing views of San Gimignano from outside the walls. There, we arrived just as the proprietors were bottling their vin santo -- to our luck! We enjoyed a glass (or two!) with biscotti, alongside Andrea, Francesco, Carla and another couple staying at the farm. What a welcome! We welcomed a ride to our B&B, right on the Piazza delle Cisterna. We walked up a few flights, and when our host flung open the shutters, we had the most idyllic view of the Tuscan valley. We woke each morning in that room to a beautiful sunrise, then enjoyed baked goods, fruit and cappucinos each morning in the common breakfast area (thanks, Antonella!). We loved our first day so much, we added two more nights, on our third night moving to a room that overlooked the piazza. Both rooms were spectacular, with antique furniture and furnishings that hinted at its palazzo past. Take note of the placard in the foyer - notable citizens lived in this palazzo for a century! On Mondays and Thursdays, dinner is offered at the farm, which was a lovely change from dinners we'd enjoyed within the walls. We loved feeling so welcomed by Francesco, Andrea and Carla, and recommend staying with them! We hope to return.
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond incredible. A little piece of heaven on earth. That good.
Stayed 2 nights in Oct 2019

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Pros are the location, room size, and view of valley. As for the location, there are two other hotels on the main square that both have onsite staff, I would advise to choose one of them instead of this B&B. Cons are everything else. The checkin was difficult. There is no onsite staff and the door is unmarked and hard to locate. We had to walk bags up the hill and call and wait for someone to check us in. There was no coffee pot in the room, no AC, 4 floor walk up, and the few staff we spoke with didn’t understand English very well and were hard to talk with. There is only public parking at 10-15 euros per day (no in out privileges) which is very limited from 10-6 each day.
Stayed 4 nights in Sep 2019