Check COVID-19 restrictions.

Find out moreOpens in a new window

Relais Santa Chiara Hotel

Photo gallery for Relais Santa Chiara Hotel

Featured image
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
View from Room

Overview of Relais Santa Chiara Hotel

Relais Santa Chiara Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037

Explore the area

  • Popular LocationPiazza della Cisterna12 min walk
  • Popular LocationSan Gimignano Communal Palace12 min walk
  • Popular LocationPiazza Duomo12 min walk
  • AirportFlorence (FLR-Peretola)53 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, 14 May - Fri, 31 Dec.

About this area

San Gimignano

Located in San Gimignano, Relais Santa Chiara Hotel is in the historical district. Rocca of Montestaffoli and Castelvecchio Natural Reserve reflect the area's natural beauty and area attractions include The SottoVico Garden and Chianti Observatory. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and ecotours in the area.

What's nearby

  • Historical Torture Museum - 8 min walk
  • Piazza della Cisterna - 12 min walk
  • Ornithological Museum - 12 min walk
  • San Gimignano Communal Palace - 12 min walk
  • Piazza Duomo - 12 min walk

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Pisa (PSA-Galileo Galilei) - 69 min drive


  • Trattoria Chiribiri - 8 min walk
  • Bel Soggiorno - 8 min walk
  • Boboli - 10 min walk
  • I Quattro Gatti - 11 min walk
  • La Vecchie Mura - 12 min walk

About this property

Relais Santa Chiara Hotel

Family-friendly hotel with free breakfast and pool bar
A bar/lounge, a poolside bar and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, a rooftop terrace and self parking. All 41 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and premium bedding.
Relais Santa Chiara Hotel offers 41 forms of accommodation with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 13 per night)
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Hiking/biking trails
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli


  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Spanish

Business services

  • A meeting room


  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities


  • Bed sheets
  • Heating
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Towels


  • TV/satellite channels
  • TV

Food and drink

  • Minibar


  • Desk
  • Individually decorated
  • Individually furnished
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Express check-in


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 May 2021 to 31 December 2021 (dates subject to change).
This property will be closed from 16 May 2021 to 8 April 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 13 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara
Relais Santa Chiara Hotel Hotel
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel Hotel San Gimignano

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 140 out of 310 reviews
5 - Excellent 45%
Rating 4 - Good. 120 out of 310 reviews
4 - Good 39%
Rating 3 - Okay. 33 out of 310 reviews
3 - Okay 11%
Rating 2 - Poor. 15 out of 310 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 310 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived, we were treated like royalty. Monica at the front desk is worth her weight in gold. We witnessed her go above and beyond for another family before she extended the same courtesy to ours. The hotel is in a storybook setting overlooking breathtaking vistas in every direction. The breakfast was good, they serve carafes of “Cafe Americano” to you at the table and the rest of the meal is buffet. Several wineries are walkable down the hill from the hotel, and the old town is walkable up the hill. Be aware that there is no restaurant on site, and the closest one is about a block away. Dinner in Italy starts around 630-7pm, and most restaurants are not available until those hours. I continue to mention this in my reviews because breakfast is over at 1030am and your next meal isn’t available nearby until 630pm. It was pouring rain one of our days but we were hungry so we walked in the rain to the old town for pizza in the afternoon. This was the case in all 4 towns we visited this trip, but I wasn’t aware of it before I booked the hotels.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Tuscan Getaway
Absolutely perfect - location, staff, and grounds! Short 10 minute walk to the gate of San Gimignano. The entire staff were super friendly and very helpful at booking several wine tours. We were able to visit both the Chianti and Montalcino wine regions from here. Oh, and the breakfast every morning was excellent!
Stayed 3 nights in Jul 2019

5/5 Excellent

Stayed 4 nights in Oct 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful location and a very easy 10 minute walk into San Gimignano town, hotel staff were wonderful, very helpful and attentive. Hotel is quite dated in some areas, and a little worn/run down in rooms mainly. The lobby and breakfast areas are very Tuscan and beautiful. It will definitely need a refurbishment of rooms in the new couple of years I feel. Overall we had a lovely stay and would definitely visit again!
Stayed 3 nights in Sep 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb setting, excellent breakfasts thank you Elvira, friendly courteous, helpful front counter staff a big thank you Eliza. Unheated pool and difficulty finding parking are the only issues with this property otherwise 10/10.
Stayed 4 nights in Sep 2019