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Reviews of The Bristol Hotel San Diego

3.5 out of 5
The Bristol Hotel San Diego
1055 1st Ave, San Diego, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 498 out of 1057 reviews" "
Rating 8 - Good. 258 out of 1057 reviews" "
Rating 6 - Okay. 138 out of 1057 reviews" "
Rating 4 - Poor. 81 out of 1057 reviews" "
Rating 2 - Terrible. 82 out of 1057 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with 2 double beds. It was spacious; it included a dining table and 4 chairs, plus 2 upholstered chairs. The tub/shower combo had grab bars. The beds were comfortable. We didn't hear any noise that bothered us; our room faced another building. The trolley line is just around the corner. There are many food choices in the area, including Mendocino Farms Deli, which is next door. There was nothing about this hotel that we didn't like and we hope to return soon.
Stayed 1 night in May 2024
Response from Bristol on 4 May 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bristol on 4 May 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ❤️
Stayed 1 night in Apr 2024
Response from Bristol on 4 May 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish we would have gotten a nicer view of the city but never less the room was great and super clean. We stayed in the middle of it all.
Stayed 2 nights in Apr 2024
Response from Bristol on 4 May 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Ailijiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation is convenient and many places can be reached on foot.
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again soon!

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and kind! They upgraded me and made me guest of the day, a nice surprising touch!
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
Congratulations on being selected as our guest of the day during your stay, we're glad you were able to enjoy your stay with us and hope to see you again in the future.

8/10 Good

Juan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Jaleesa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ladies at the front desk were great upon arrival. Very professional very nice. Hotel was very clean. The price was very reasonable. I Have no complaints. Next time I come to San Diego, I will stay here again.
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
We are thrilled to hear about your great experience with the staff and property. We hope to see you again in the future.

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Dec 2023
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Mary

Liked: Cleanliness, amenities
The decor was so cite
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, very walkable, and friendly staff!
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again in the future.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, good location.
Stayed 2 nights in Apr 2024
Response from The Bristol Team on 17 Apr 2024
Thank you very much for providing feedback! We always do our best to make a great experience for our guests. Hope to see you again in the future!

2/10 Terrible

Al

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning every other day? Never heard of this before. Needs some updating, very worn. Nobody ever at front desk. No restaurant on weekdays. No shuttle from airport
Stayed 4 nights in Apr 2024
Response from The Bristol Team on 17 Apr 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 Good

Aris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown restaurants nearby
Stayed 1 night in Aug 2023
Response from Bristol on 15 Apr 2024
We appreciate your feedback and hope to see you again soon

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 16 Apr 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was big and spacious. Mini fridge was spacious. Location to the civic center traffic was not ideal. but overall very good experience. Thank You.
Stayed 1 night in Apr 2024
Response from Bristol on 15 Apr 2024
We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024
Response from Bristol on 15 Apr 2024
We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Lindsey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 15 Apr 2024
We appreciate your feedback and hope to see you again soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I pulled everyone from the Valet to the front desk worker to the custodial staff were all very friendly and helpful. Then I went to the bar and the bartender was exceptionally friendly, there were probably 10 people in the bar and felt like we had all been freinds for years. I will definitely stay again on my next trip to San Diego
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr 2024
We always do our best to make our guests' experience a memorable one. Thank you for staying with us and we hope to see you again in the future!

10/10 Excellent

Jan

Stayed 1 night in Apr 2024
Response from Bristol on 4 May 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Downtown!
Stayed 1 night in Mar 2024
Response from The Bristol Team on 6 Apr 2024
Wonderful to hear! We are pleased to know that your experiences have met expectations and you continue to return. Thank you very much!

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Austin Marshal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bristol on 30 Apr 2024
We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bristol on 30 Mar 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from Bristol on 15 Apr 2024
We appreciate your feedback and hope to see you again in the future.

6/10 Okay

Stephania

Stayed 3 nights in Mar 2024
Response from Bristol on 15 Apr 2024
We appreciate your feedback and hope to see you again in the future.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was a little noisy with mechanical noise.
Stayed 1 night in Mar 2024
Response from The Bristol Team on 28 Mar 2024
I wanted to take a minute to thank for you taking the time to leave a review! We take all feedback very seriously and use it constantly improve our service for our valued guests.

8/10 Good

Juanita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet was kind of expensive but around the corner is a parking garage with in and out privileges. Walkable to Gaslamp district. Cute place, clean and quiet. I’d stay here again.
Stayed 2 nights in Mar 2024
Response from The Bristol Team on 28 Mar 2024
Thank you very much for providing feedback! We always do our best to make a great experience for our guests. Hope to see you again in the future!

10/10 Excellent

mitchell

Stayed 1 night in Mar 2024
Response from Hotel Management on 14 Apr 2024
We always do our best to make our guests' experience a memorable one. Thank you for staying with us and we hope to see you again in the future!

2/10 Terrible

lakeyia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking at this property, you have to pay to park and the nightly parking rate is half the price of the nightly room rate. Then when you do pay to park it’s either $42 for the night for Valet or $30 for self parking. Self parking is a mess because it’s limited parking only on the top floors. Everything else on every floor says it’s reserved. The front desk wasn’t helpful at all it’s like she didn’t know anything at all. Oh and when you ask to speak to a manger “they don’t come in until after 2:30pm” when majority of people have already checked out. This will definitely be on my list of properties to never visit again.
Stayed 1 night in Mar 2024
Response from The Bristol Team on 28 Mar 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT
Stayed 1 night in Mar 2024
Response from The Bristol Team on 19 Mar 2024
I wanted to take a minute to thank for you taking the time to leave a review! We take all feedback very seriously and use it constantly improve our service for our valued guests.

10/10 Excellent

Lovely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!! Loved it. Staff is so friendly !
Stayed 1 night in Mar 2024
Response from The Bristol Team on 19 Mar 2024
I wanted to take a minute to thank for you taking the time to leave a review! We take all feedback very seriously and use it constantly improve our service for our valued guests.

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 1 night in Feb 2024
Response from Bristol on 9 Mar 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Andie Andrella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bristol on 9 Mar 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quick and easy check in was, the inside is really nice and accommodating. They have a bar next to the lobby. Vallet parking is the best way to go. Loved the fact we got a room upgrade and a bottle of wine
Stayed 1 night in Feb 2024
Response from Bristol on 26 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!

2/10 Terrible

Rafael

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got bed bugs
Stayed 1 night in Feb 2024
Response from Chris on 23 Feb 2024
Hello Mr. Guzman, Unfortunately this is the first we are hearing of this. Please contact us at the property to provide us more detail to your situation. Our team prides itself on clean safe accommodations for our guests.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Just fine, decent room in a decent hotel.
Stayed 1 night in Feb 2024
Response from Chris on 23 Feb 2024
Thank you Andrew!

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and helpful staff; clean, modern, and comfortable room.
Stayed 1 night in Feb 2024
Response from Chris on 23 Feb 2024
We appreciate you! Thank you

4/10 Poor

Antonio

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Poor management. I had called the Bristol hotel specifically regarding the parkkng located at the hotel. My car is a classic and needed to be secure. Host at the front desk confirmed I would be able to park there with no problem. Even checked the height requirements. When I arrive they did it allow me to park there because no one knew how to drive stick. And would not allow me to park it in their garage. I had to park my 67 bronco in another building around the corner. Both front desk clerk didn’t seem to care and just said I’m sorry which is u acceptable. If this was the case I would never booked here. And to top it all all when we had our room service. We found blood on our pillow case which again management didn’t seem to care. Won’t stay here again! Yelp review will have pictures and more details.
Stayed 2 nights in Feb 2024
Response from The Bristol Team on 6 Feb 2024
Thank you very much for providing feedback! We always do our best to make a great experience for our guests. Hope to see you again in the future!

10/10 Excellent

Kyrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place the room are small but they are coo I’ll come back again to stay
Stayed 1 night in Feb 2024
Response from Bristol on 5 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Bristol on 5 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming was great
Stayed 1 night in Jan 2024
Response from Bristol on 5 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!

6/10 Okay

Caitlin J

Business traveller
Lot's of noises, hair, and no water
I was exhausted and ready to come back to the hotel and just pass out, but I think the lack of carpeting made every noise in and outside of the hotel three times louder, as I wasn't able to sleep at all. You could hear the extremely loud traffic outside, the footsteps of every person walking in the hall ways and in the rooms next door, as well as the doors of other rooms unlocking. There was hair all over my bathroom floor and shower, and I was really disappointed that there wasn't complimentary water given the rate paid for this stay. I would not recommend this hotel.
Stayed 1 night in Jan 2024
Response from The Bristol Team on 6 Feb 2024
Thank you very much for providing feedback! We always do our best to make a great experience for our guests. Hope to see you again in the future!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Very comfortable room. Be sure the "zoom" camera attached to the TV for zoom calls is covered when not in use by the guest.
Stayed 1 night in Jan 2024
Response from Bristol on 5 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!

8/10 Good

Pauline, Taylorsville

Stayed 4 nights in Jan 2024
Response from Bristol on 21 Mar 2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Uriel

Stayed 2 nights in Jan 2024
Response from Bristol on 5 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!

10/10 Excellent

GreenBus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2024
Response from Bristol on 5 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bristol on 5 Feb 2024
Thank you so much for taking the time to share your wonderful experience at our hotel. We hope to have the opportunity to welcome you back soon for another wonderful stay again soon!