Hotel Na'Lum

Property class: 2.5

Choose dates to view prices

Located close to Santo Domingo Handicraft Market and Arches of Carmen, Hotel Na'Lum provides a terrace, a coffee shop/cafe and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping
The current price is £26
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, 1 King Bed

Room

Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Quadruple Room, 2 Double Beds

Room

Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (3 Double Beds)

Room

Family Room (3 Double Beds)

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Triple Room

Room

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Quadruple Room

Room

Superior Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room

Room

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

San Cristóbal de las Casas is home to Hotel Na'Lum. Mesoamerican Museum of Jade and Na Bolom Cultural Museum are cultural highlights, and some of the area's notable landmarks include Arches of Carmen and Plaza 31 de Marzo. Santo Domingo Handicraft Market and San Cristóbal de las Casas Cathedral are two other places to visit that come recommended. Visit our San Cristóbal de las Casas travel guide
Map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296

What's nearby

  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    8 min drive - 2.3 miles
  • A building with a sign reading "Museo del Jade" and a smaller sign for "La Casa del Jade Museo-Joyeria-Taller".
    Mesoamerican Museum of Jade
    8 min drive - 2.3 miles
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    8 min drive - 1.8 miles
  • A detailed facade of a historic church with ornate carvings and a large central doorway.
    Ex-Convent of Santo Domingo
    9 min drive - 2.5 miles
  • Palace of Justice of Los Altos
    5 min drive - 1.4 miles

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Restaurants

  • Taquicardia
    1 min walk
  • Sport Wings
    16 min walk
  • La Cabaña De Don Juan Bosco
    3 min drive
  • Taqueria Calima
    16 min walk
  • El Lechon Coleto
    17 min walk

About this property

Hotel Na'Lum

  • Hotel near Santo Domingo Handicraft Market
  • Located close to Arches of Carmen and Guadalupe Church, Hotel Na'Lum provides a terrace, a coffee shop/cafe and laundry facilities. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
    • A 24-hour front desk, tour/ticket information and concierge services
  • Room features
  • All guestrooms at Hotel Na'Lum have comforts such as free WiFi and room service.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping and phones

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Frequently asked questions

Is Hotel Na'Lum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Na'Lum?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Na'Lum on 31 Oct 2026 start from £26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Na'Lum?

Self-parking is free at this property.

What time is check-in at Hotel Na'Lum?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Na'Lum?

Checkout is at 11:00 AM.

Does Hotel Na'Lum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-7:00 PM on request. A fee of MXN 1200 per vehicle applies.

Where is Hotel Na'Lum located?

Situated in San Cristóbal de las Casas, this hotel is within 3 mi (5 km) of Santo Domingo Handicraft Market, Arches of Carmen and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Mesoamerican Museum of Jade are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Na'Lum Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The hotel was so unique, so quiet, it was a nice stay overall.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautifully decorated interior.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE SERVICIO

EXCELENTE SERVICIO, LIMPIO Y EL PERSONAL MUY ATENTO
Stayed 5 nights in Dec 2017
Verified review

6/10 Okay

Disliked: Staff & service
Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sn
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, habitación, servicio y estancia.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito y limpio El diseño es acorde al lugar El exterior no tan favorable pero no es de mucha importancia para mí En conclusión bien lugar bonito y limpio
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad nueva e instalaciones en buen estado. Excelente atención al cliente. Habitaciones con espacio algo reducido.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la limpieza, atenció. Y tranquilidad.. Disfruté mucho estar en la habitación.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy económico y cumple su función, está limpio, agradable, te dan café o té de cortesía, la cama está cómoda y la ubicación esta excelente para personas que saldrán a carretera para visitar otras atracciones de Chiapas como las cascadas y palenque. Definitivo me volvería a hospedar
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Todo bien pero queda muy lejos del centro y tuve que cancelar la reservacion, el personal del hotel me marco , les comente pero me dijeron que cancelara en linea lo cual se me hizo absurdo si yo le estaba avisando por teléfono
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
No atendieron cuando se solicitó desayuno, la actitud de la recepcionista no fue buena al realizar el check in
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness
La decoración el patio interior hermoso lleno de vegetación y muy acogedor
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Stayed 6 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien
Stayed 1 night in Apr 2022