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"I have to leave before my plans due my husband has sick. One of the staff members: Juan Carlos at the front desk was very compassionate on my situation, helping me to find a ride to the airport, also help me to get filed a request for refund some of the days I never used . Definitely we will comeback to enjoy the beautiful and peaceful hotel."

"The breakfast was excellent and fresh"

"Solo tienen imágenes de las habitaciones deluxe, si eliges la habitación económica te sorprenderás al llegar, pues es totalmente diferente a lo que se muestra en este listing."

"This gorgeous resort exceeded my expectations in every way. Our week was luxurious, peaceful, and beautiful. All of the staff were so kind and attentive. We were assigned our own trip ambassador whom we saw in person multiple times but also was very responsive through a WhatsApp group she set up. Rafaela helped us schedule restaurant reservations and fitness classes, arrange transportation, and most helpfully of all was there when I needed a doctor and didn’t know what to do. I was so grateful to be able to visit the doctor they have onsite 24/7 and even walked out with the prescription I needed in hand. I have so many examples of ways the staff went above and beyond I wish I had space to name them all. The grounds were immaculately landscaped, the interiors were styled to perfection, and the pool and beach were so picturesque. I was constantly marveling at how much more beautiful it was in person than even the photos could show. Our villa was visited by housekeeping twice daily and kept looking flawless. They even swept our patio and skimmed the plunge pool. I should also note they brought in an entire extra bed without my asking so all three of my children could have their own bed. The food exceeded my expectations. The kids were thrilled with 24/7 room service. The restaurants were all wonderful fine dining experiences. Everything was plated like works of art. The breakfast buffet was the most elaborate I have ever experienced. Thank you, Cayo Levantado Resort! "

"Amazing boutique hotel. Great service, clean and price. I recommend it to anyone "

"Clean rooms, great breakfast, amazing views, everything you need is there. I love my hotel. "

"We had an amazing time! The staff were attentive, thoughtful and kind. All our needs were met. "

"Estaba limpio y el servicio bueno, lo único el televisor no funcionaba "

"The Good: Most rooms have a balcony with views. Clean rooms/linens Breakfast good - made to order The Bad: Staff speak no English and lack customer service training No wifi in rooms - only in lobby Room TVs not connected to wifi, cable or satellite - useless! Took 10 minutes to get hot water flowing 4 floors, no elevator Breakfast only - must go down into town for dinner"