Title: Xeliter Balcones del Atlantico Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3703708&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xeliter Balcones del Atlantico Families find their perfect balance at this oceanfront retreat where children enjoy playground fun while parents relax poolside or book rejuvenating spa treatments ## Photo gallery for Xeliter Balcones del Atlantico ![3 outdoor pools, pool loungers - Xeliter Balcones del Atlantico (Las Terrenas)](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/1ee99e37.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Xeliter Balcones del Atlantico (Las Terrenas)](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/2b9dd3f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Concierge desk - Xeliter Balcones del Atlantico (Las Terrenas)](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/37a34c3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch, dinner served; local and international cuisine, beach views - Xeliter Balcones del Atlantico (Las Terrenas)](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/efcfb02b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Xeliter Balcones del Atlantico (Las Terrenas)](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/0476c487.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Xeliter Balcones del Atlantico is oceanfront, offering a kids' playground and beach volleyball. Choose from three outdoor pools or book a spa massage. Free WiFi and multilingual staff ensure a comfortable stay. ## Reviews 8.2 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £170 includes taxes & fees 7 Feb - 8 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3703708&PinnedHotelID=3703708&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Apartment, 1 King Bed, Balcony ![Deluxe Apartment, 1 King Bed, Balcony | 3 bedrooms, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/7ea8242b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 King Bed, Balcony ### Highlights Furnished balcony or patio Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - Garden view - 1119 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Apartment, 3 Bedrooms, Balcony ![Deluxe Apartment, 3 Bedrooms, Balcony | Living area | 42-inch flat-screen TV with cable channels, TV, DVD player](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/5d90be84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms, Balcony 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 2368 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Large Single Bed OR 1 Queen Bed and 4 Double Beds ### View all photos for Deluxe Apartment, 2 Bedrooms, Balcony ![Deluxe Apartment, 2 Bedrooms, Balcony | Living area | 42-inch flat-screen TV with cable channels, TV, DVD player](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/f35ce65f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Balcony 9.4 Exceptional 3 reviews ### Highlights Furnished balcony or patio Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 1808 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Exclusive Apartment, 3 Bedrooms, Terrace ![Exclusive Apartment, 3 Bedrooms, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/2f9ed70d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment, 3 Bedrooms, Terrace ### Highlights Furnished balcony or patio Separate dining area Individually furnished Individually decorated Private rooftop hot tub Air conditioning Free cots/infant beds Kitchen - Garden view - 3 bedrooms - Sleeps 7 - 1 King Bed, 1 Queen Bed and 2 Double Beds ### View all photos for Elite Apartment, 3 Bedrooms, Patio, Ground Floor ![Elite Apartment, 3 Bedrooms, Patio, Ground Floor | Courtyard view](https://images.trvl-media.com/lodging/4000000/3710000/3703800/3703708/abd8da2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Apartment, 3 Bedrooms, Patio, Ground Floor ### Highlights Furnished balcony or patio Garden Separate dining area Individually furnished Individually decorated Private outdoor hot tub Air conditioning Free cots/infant beds - Garden view - 3 bedrooms - Sleeps 7 - 1 King Bed and 4 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSamana-Hotels-Xeliter-Balcones-Del-Atlantico-Free-WiFi.h3703708.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSamana-Hotels-Xeliter-Balcones-Del-Atlantico-Free-WiFi.h3703708.Hotel-Information) ## About the area Located in Las Terrenas, Xeliter Balcones del Atlantico is near the airport and near the beach. Beach Garden Plaza and Plaza Rosada Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Bonita and La Iglesia Beach. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. [Visit our Las Terrenas travel guide](https://www.expedia.co.uk/Las-Terrenas.dx6046748) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.32570%2C-69.51383&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MaIRkJTOBDxiV8QTmLtPdc9V2Kk=) Carretera Las Terrenas El Limon, Las Terrenas, Samana, 32200 ### What's nearby - ![La iglesia De Sant Bartomeu y Santa Tecla church in Sitges, Garraf, Cataluña, España](https://images.trvl-media.com/place/553248621593437391/d94c9887-ff4e-421b-8931-d8a2bed97c15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Iglesia Beach 3 min drive \- 1.1 miles - ![playa bonita](https://images.trvl-media.com/place/6099802/9429e856-275b-4d0b-8d57-a8952db2910d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Bonita 16 min drive \- 5.5 miles - Punta Popy Beach 3 min drive \- 1.3 miles - Haitian Caraibes Art Gallery 6 min drive \- 1.9 miles - Playa Ballenas 8 min drive \- 2.5 miles ### Getting around - Santo Domingo (SDQ-Las Americas Intl.) 139 min drive ### Restaurants - Oriental Restaurante 4 min drive - Rodizio 4 min drive - Portofino Restaurante 4 min drive - Flamboyan Pool Bar 4 min drive - Boulangerie Francaise 8 min drive ## About this property ### Xeliter Balcones del Atlantico Luxury family-friendly hotel by the ocean Consider a stay at Xeliter Balcones del Atlantico and take advantage of a free daily manager's reception, a terrace and a garden. Adventurous travellers may like the volleyball at this hotel. Treat yourself to a massage or other spa services. The on-site local and international cuisine fine-dining restaurant, Porto, offers brunch, lunch, dinner, light fare and a beachfront location. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an outdoor entertainment area. You'll also enjoy the following perks during your stay: - 3 outdoor pools and a children's pool, along with sunloungers - Free self-parking - Local cuisine breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge) - Luggage storage, outdoor furniture and 1 meeting room Room features All guest rooms are individually furnished, and offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and separate dining areas. More amenities include: - Pillowtop mattresses, down duvets and free cots/infant beds - Rainfall showers, free toiletries and hairdryers - 42-inch flat-screen TVs with cable channels and DVD players - Furnished balconies or patios, separate dining areas and kitchens ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Beach shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 8:30 AM to 10:30 AM for a fee: USD 13 for adults and USD 13 for children - A restaurant - Free daily manager's reception ### Restaurants on site - Porto ### Things to do - 3 outdoor pools - Beach volleyball - Billiards/pool table - Children's pool - Foosball table - Gym - Outdoor padel court - Outdoor tennis court - Playground - Table tennis ### Family friendly - 3 outdoor pools - Children's pool - Dining table - DVD player - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washing machine/dryer - Living room - Playground - Separate in-room dining area ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (on request) (for a fee) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - Garden - Outdoor entertainment area - Outdoor furniture - Pool loungers - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 15 buildings - 3 floors - Banquet hall - Built in 2009 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels - DVD player ### Food and drink - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Free bottled water - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave - Minibar - Separate dining area - Toaster ### More - Air conditioning - Fan - Individual decor - Individual furnishings - Iron/ironing board - Living room - Safe - Washer/dryer ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:30 AM - 11:00 PM Front desk staffed during limited hours Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 40 (exact amount varies) at checkout Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities will be closed during June, July and August: - Bar/Lounge - Business centre - Meeting facilities ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately USD 13 for adults and from USD 13 for children - Airport shuttle fee: USD 250 per vehicle (one way) - Housekeeping fee: USD 40 per day; may vary based on length of stay and unit size The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Balcones Atlantico Balcones Atlantico Hotel Balcones Atlantico Hotel Las Terrenas Balcones Atlantico Las Terrenas Balcones Del Atlantico Las Terrenas, Samana, Dominican Republic Balcones Del Atlantico, a Rock Hotel Las Terrenas Xëliter Balcones Atlantico Hotel Las Terrenas Xëliter Balcones Atlantico Hotel Xëliter Balcones Atlantico Las Terrenas Xëliter Balcones Atlantico Xeliter Balcones Atlantico Hotel Las Terrenas Xeliter Balcones Atlantico Hotel Xeliter Balcones Atlantico Las Terrenas Xeliter Balcones Atlantico Xeliter Balcones Atlantico-Free WiFi Resort Las Terrenas Xëliter Balcones del Atlantico Xeliter Balcones Atlantico-Free WiFi Resort Xeliter Balcones Atlantico-Free WiFi Las Terrenas Xeliter Balcones Atlantico-Free WiFi Xeliter Balcones del Atlantico Xeliter Balcones AtlanticoFre ## Frequently asked questions ### Does Xeliter Balcones del Atlantico have a pool? ### How much does it cost to stay at Xeliter Balcones del Atlantico? ### Is Xeliter Balcones del Atlantico pet-friendly? ### How much is parking at Xeliter Balcones del Atlantico? ### What time is check-in at Xeliter Balcones del Atlantico? ### What time is check-out at Xeliter Balcones del Atlantico? ### Does Xeliter Balcones del Atlantico provide a shuttle to the airport? ### Where is Xeliter Balcones del Atlantico located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Xeliter Balcones del Atlantico Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 89 8 - Good 45 6 - Okay 20 4 - Poor 12 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Dania 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities We went for my birthday and everything was excellent!! The service, the beach and the amenities were perfect!! ##### Dania Stayed 2 nights in Jul 2025 ### 4/10 Poor #### juan 19 Feb 2025 Liked: Staff & service Disliked: Cleanliness, amenities Close proximity to the beach. ##### juan Stayed 2 nights in Feb 2025 ### 8/10 Good #### Marybeth 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The apartment was spacious and comfortable with multiple balconies and a private hot tub. It was perfect for our family. ##### Marybeth Stayed 1 night in Feb 2025 ### 6/10 Okay #### CHRISTIAN 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good beach ##### CHRISTIAN Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Daniel 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is in the perfect location, just outside of Las Terrenas. Quiet, peaceful, beautiful, but close to dining and shopping. ##### Daniel Stayed 4 nights in Feb 2024 ### 6/10 Okay #### anibal 28 Jul 2025 Liked: Amenities Disliked: Property conditions & facilities Property limit and force restrictions on the usage of air conditioning in to the unit for saving money on energy, incredible for a beach destination in the middle of the Caribbean region. ##### anibal Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Raymond 9 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The apartment was beautiful the space was clean and perfect for a large group. The staff was very friendly and professional, we will definitely be coming back! ##### Raymond Stayed 1 night in May 2024 ### 10/10 Excellent #### ACME 20 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holidays The staff was exceptional...from the security guards at the front ,gate ,to the reception and housekeeping..everyone was helpful with every concern , all while smiling ...location was exceptional, the restaurant and bar was very good...will definitely return ##### ACME Stayed 8 nights in Mar 2024 ### 10/10 Excellent #### Sandra 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was nice, clean and at a perfect location. Nothing wrong to say. I love it ##### Sandra Stayed 1 night in Apr 2024 ### 6/10 Okay #### Maritza 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to the beach, beautiful vegetation and quiet location. Unfortunately I was not able to sleep. The air conditioning was set so cold and there were no blankets. Additionally there was no access to internet. ##### Maritza Stayed 1 night in Feb 2025 ### 6/10 Okay #### Verified traveller 2 Jan 2025 Disliked: Staff & service #### Great location but apt needed some updating Apartment location is great and we loved the restaurant across the street. But the apt was dated with a musty smell. The balcony is big and a great place to spend your time. Inside, the lighting was terrible and the linens and towels needed a refresh. Don’t expect cleaning or extra tp or any basics like dish soap… it was a basic Airbnb experience. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### Michelle 16 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort The three bedroom patio suite was stunning to walk into. On the whole it was a good stay. Just a few things that needed to be corrected for future guests. The dishwasher did not work and had stagnant smelly water in it and the smell tended to permeate the suite. The air conditioners only worked in two of the bedrooms, and the stove did not work. It was such a nice place we worked around it all. It was perfectly located, about a 5 min walk to The Mosquito restaurant. ##### Michelle Stayed 2 nights in Jan 2025 ### 8/10 Good #### Gabriel 27 Jan 2026 Liked: Amenities Yes it was ##### Gabriel Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### John 11 Aug 2025 Liked: Cleanliness, staff & service Had a lovely stay here- and look forward to coming back to Las Terrenas ![](https://a.travel-assets.com/ugc/hotel-reviews/50c4d0b3-f5a1-4fa0-8e64-e965a61498a0-1754941145389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d222516d-a15c-4d2c-a6d8-278ed123a91a-1754941152230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Feliz 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very well worth the money, great amenities close to everything felt safe ##### Feliz Stayed 1 night in Aug 2025 ### 4/10 Poor #### Ana Carolina 12 Dec 2025 Disliked: Amenities, property conditions & facilities The hot tub has no heater. The room had a sharp humid smell. Staff promised to fix the heater, then the repair team came and said they knew it was not fixable. Total scam. Breakfast was terribly served in disposables, arrived late and cold. Not the kind of service we are used to. ##### Ana Carolina Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Manuel 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Same quality as always. ##### Manuel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### paulino 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this was a last-minute decision, the property was very nice, my family was very happy with the room. the private patio and pool/jacuzzi were excellent. Liliana was great bringing us the breakfast that we had ordered during our stay. kirssy was very polite great at check in and check out very informative about the area. responded quickly to my questions. and always followed up. and was extremely helpful. looking forward to our next stay. ##### paulino Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Agustin 24 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities Need improvement ##### Agustin Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Alexei Soto 28 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Unfortunately, this was one of the worst hotel experiences we’ve had. During our stay, we encountered multiple spiders in the room, including on the bed, which immediately raised serious hygiene and safety concerns, especially since we were traveling with a small child. In addition, there was a power outage, and the bathroom door locked with my child inside, creating a very stressful and potentially dangerous situation. The room also had visible structural issues, including a hole in the bathroom ceiling. Communication and response from the property were extremely poor, and these issues were not resolved in a timely or satisfactory manner. Given the safety risks, lack of proper maintenance, and overall conditions, we did not feel comfortable staying and had to make alternative arrangements. I would not recommend this property, particularly for families or anyone expecting basic safety, cleanliness, and reliability. ![](https://a.travel-assets.com/ugc/hotel-reviews/28351a55-6922-4450-95e9-151119583c8f-1769560897456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3dfc6656-7e88-4b33-b993-6f8bc44eaaaa-1769560899421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0fc56709-ffe6-4cae-a6bc-b0ed35c68367-1769560901077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexei Soto Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Edese 12 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradise I stayed many times, beautiful resort ##### Edese Stayed 4 nights in May 2024 ### 10/10 Excellent #### Victor 27 Aug 2022 Liked: Cleanliness, staff & service Excellent services and property. ##### Victor Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### Jennifer 10 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities No hot water in the facility, no food on site, paint is peeling, cleanliness of apartment was suboptimal, roaches swept under the couch. Active construction was ongoing downstairs in the unit below us on a Saturday with no prior warning which involved banging on pipes. Why one would rent out a space at that time is beyond me. Unneccessarily expensive for what is included. This place takes advantage of tourist and promotes itself as a 4/5 star resort. The experience was no where near this. Such a disappointment. ![](https://a.travel-assets.com/ugc/hotel-reviews/f558e146-1d5b-46b7-a716-b8af7a8c37a1-1762789633502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26e10882-ecc0-4e0e-b8cd-e911b0f02364-1762789637231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8eecb8f3-6e89-4408-9620-ac6c064973e1-1762789641579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5acd392f-5558-4f91-9471-3f27a935e045-1762789645565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Sergio 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good stay ##### Sergio Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Madeline 3 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### Madeline Stayed 3 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Hyatt Vivid Punta Cana - All Inclusive - Adults Only](https://www.expedia.co.uk/Punta-Cana-Hotels-Hyatt-Vivid-Punta-Cana.h692657.Hotel-Information) > > [Dreams Flora Resort & Spa - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Dreams-Flora-Resort-Spa.h83709942.Hotel-Information) > > [Playabachata](https://www.expedia.co.uk/Puerto-Plata-Hotels-Playabachata-Resort-All-Inclusive.h23089497.Hotel-Information) > > [Hotels in Italy](https://www.expedia.co.uk/Destinations-In-Italy.d86.Hotel-Destinations) > > [Fabulous Village & Resort](https://www.expedia.co.uk/San-Francisco-De-Macoris-Hotels-Fabulous-Village-Resort.h90312800.Hotel-Information) > > [Serenade Punta Cana Beach & Spa Resort - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Serenade-Punta-Cana-Beach-Spa-Resort.h44442694.Hotel-Information) > > [Sunscape Coco Punta Cana - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Be-Live-Collection-Punta-Cana-All-Inclusive.h975332.Hotel-Information) > > [Lifestyle Holidays Vacation Resort - All Inclusive](https://www.expedia.co.uk/Puerto-Plata-Hotels-Lifestyle-Holidays-Vacation-Resort-All-Inclusive.h32153817.Hotel-Information) > > [Hotels in Cambridge](https://www.expedia.co.uk/Cambridge-Hotels.d781.Travel-Guide-Hotels) > > [Family-Friendly Hotels in South Wales](https://www.expedia.co.uk/South-Wales-Hotels-Family-Friendly-Hotel.0-0-d6054274-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Villa del Campo by Casa de Campo Resort & Villas](https://www.expedia.co.uk/Punta-Cana-Hotels-Villa-Del-Campo-By-Casa-De-Campo-Resort-Villas.h29865580.Hotel-Information) > > [Cayo Levantado Resort - All Inclusive](https://www.expedia.co.uk/Samana-Hotels-Bahia-Principe-Luxury-Cayo-Levantado-All-Inclusive.h196715.Hotel-Information) > > [Lifestyle Holidays Vacation Club](https://www.expedia.co.uk/Puerto-Plata-Hotels-Lifestyle-Holidays-Vacation-Club.h64994662.Hotel-Information) > > [Serenade All Suites - Adults Only Resort](https://www.expedia.co.uk/Punta-Cana-Hotels-Serenade-All-Suites-Adults-Only-Resort.h89389249.Hotel-Information) > > [VIP - 3 Bedroom Elegant Villas at Lifestyle All-Inclusive Resort](https://www.expedia.co.uk/Puerto-Plata-Hotels-VIP-3-Bedroom-Elegant-Villas-At-Lifestyle-All-Inclusive-Resort.h42347017.Hotel-Information) > > [Casa Bonita Tropical Lodge](https://www.expedia.co.uk/La-Cienaga-Hotels-Casa-Bonita-Tropical-Lodge.h522299.Hotel-Information) > > [Secrets Playa Esmeralda Resort & Spa - Adults Only - All Inclusive](https://www.expedia.co.uk/Secrets-Playa-Esmeralda.h109938748.Hotel-Information) > > [Cheap Hotels in Lausanne](https://www.expedia.co.uk/Lausanne-Hotels-Budget-Hotels.0-0-d4474-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Munich City Centre](https://www.expedia.co.uk/Munich-City-Centre-Munich-Hotels-Family-Friendly-Hotel.0-n6200413-0-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Dreams Playa Esmeralda Resort & Spa - All Inclusive](https://www.expedia.co.uk/Dreams-Playa-Esmeralda.h109938747.Hotel-Information) > > [Luxury 4 bedroom Villas, All-Inclusive Resort Living Property overview](https://www.expedia.co.uk/Puerto-Plata-Hotels-Luxury-4-Bedroom-Villas.h48676258.Hotel-Information) > > [Royal Villas at Lifestyle Resort](https://www.expedia.co.uk/Puerto-Plata-Hotels-Royal-Villas-At-Lifestyle-Resort.h57528121.Hotel-Information) ### Flights > [Flights from al massira airport](https://www.expedia.co.uk/lp/airports/aga/flights-from-al-massira-airport) ### Cars ### Activities > [Things to do in Rimini](https://www.expedia.co.uk/Things-To-Do-In-Rimini.d6046889.Travel-Guide-Activities) ### Packages ---