Samana Bay

Everything was great overall; only thing was there was no breakfast included which we had signed up for and paid for. It seemed like we stayed in a condo without room service etc. We didn't have our room cleaned or sheets changed or anything like that (not by choice). Apparently to get breakfast we had to order through some guy who would pick it up at a restaurant and then deliver it all for a fee and whatever the cost of the food is. One of our bathroom sinks was leaking heavily underneath. Coming from where we were prior though I can't complain. The pool was great, and the woman at reception was also wonderful.

Lugar hermoso, servicio excelente, al igual que todas las amenidades. Esperamos regresar pronto!

We had not been to Punta Cana for several years but returned to celebrate our wedding anniversary. Unfortunately, our vacation got off to a bad start when we were carted away from reception for a "welcome breakfast" and "tour" of the compound. This in fact turned out to be a high pressure sales operation to make us commit to some kind of Palladium deal for future travel. Once we realized what was happening and registered our disinterest, they persisted until I was forced to become angry and demand our freedom. This can't possibly be good business. -Fortunately our butler, Norielis, made the rest of our stay delightful. She was wonderfully attentive without being intrusive, and went out of her way to make this a memorable experience for my wife and me.