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Hotel Neutor Express

3.0 star property
Guests sip coffee and tea in the lobby while discovering nearby Salzburg Cathedral, or find balance between artistic inspiration and retail therapy

Choose dates to view prices

Hotel Neutor Express offers a convenient retreat near Salzburg Cathedral and the Christmas Market. Enjoy the on-site coffee shop, local art gallery, and shopping. Practical amenities include dry cleaning and luggage storage for a hassle-free stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry room
The current price is £87
includes taxes & fees
16 Jun - 17 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, free WiFi, bed sheets

Basic Single Room

7.2 out of 10
Good
(15 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

7.0 out of 10
Good
(24 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, free WiFi, bed sheets

Basic Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room, Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Located in Riedenburg neighbourhood, Hotel Neutor Express is connected to the convention centre. Shoppers can check out Salzburg Christmas Market, while everyone can enjoy the natural beauty of Mirabell Gardens and Fuschlsee. Salzburg Toy Museum and Museum of Natural History are also worth visiting. Visit our Salzburg travel guide
Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Getreidegasse
    Getreidegasse
    5 min walk - 0.3 miles
  • Mozart's Birthplace
    Mozart's Birthplace
    6 min walk - 0.4 miles
  • Old City Hall
    Old City Hall
    6 min walk - 0.4 miles
  • Salzburg, Austria. Cityscape image of the Salzburg, Austria with Mirabell Gardens during autumn sunrise.
    Mirabell Gardens
    9 min walk - 0.5 miles
  • Salzburg, Austria. Christmas Market.
    Salzburg Christmas Market
    9 min walk - 0.5 miles

Getting around

  • Salzburg Aigen S-Bahn
    7 min drive
  • Salzburg Mülln-Altstadt Station
    18 min walk
  • Salzburg (SZG-W.A. Mozart)
    7 min drive

Restaurants

  • Sternbräu
    7 min walk
  • Meissl & Schadn
    6 min walk
  • Balkan Grill Walter (1. Salzburger Bosna Grill)
    6 min walk
  • 220 Grad
    7 min walk
  • Arthotel Blaue Gans
    6 min walk

About this property

Hotel Neutor Express

  • Hotel near Mirabell Palace
  • Close to Salzburg Christmas Market and Salzburg Cathedral, Hotel Neutor Express provides a terrace, an art gallery on-site and a shopping centre on-site. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
    • Smoke-free property, a vending machine and luggage storage
    • A front desk safe, coffee/tea in reception and tour/ticket information
    • Guest reviews say good things about the overall condition
  • Room features
  • All guestrooms at Hotel Neutor Express include comforts such as free WiFi and safes.
  • More amenities include:
    • Free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

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Exterior
Am Neutor Hotel Salzburg Zentrum
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  • Restaurant
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 50101-000082-2020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Hotel Neutor Express pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Neutor Express?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on 16 Jun 2026 start from £87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Neutor Express?

Self-parking is available for EUR 19 per day.

What time is check-in at Hotel Neutor Express?

Check-in start time: 3 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Neutor Express?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Neutor Express located?

Located in Riedenburg, this hotel is within a 15-minute walk of Sigmundstor Tunnel, Salzburg Christmas Market and Salzburg Cathedral. Mirabell Gardens and Mirabell Palace are also within 15 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Neutor Express Reviews

7.0

Good

7.2

Cleanliness

8.6

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 94 out of 481 reviews
Rating 8 - Good. 166 out of 481 reviews
Rating 6 - Okay. 124 out of 481 reviews
Rating 4 - Poor. 67 out of 481 reviews
Rating 2 - Terrible. 30 out of 481 reviews

Reviews

Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location close to the Old Town was excellent; nothing else to recommend it…
Stayed 3 nights in May 2026
Verified

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit started with a broken elevator, so carrying all our luggage up to the 4. Floor was a bit of a hassle. Once we got to our room, we were pleasantly surprised. Room was huge, with an even bigger balcony and a beautiful view. Everything was basic but we didn’t really needed much. Bed was comfortable.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Laura

Bed was comfy and clean. Room is bare minimum. .
Stayed 1 night in Dec 2025
Verified

8/10 Good

GUSTAVO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Datya

Liked: Property conditions & facilities
The room was cleaned every day. Easy check in and check out.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Mercedes

Liked: Cleanliness
This Hotel is basic and rooms a little bit old but it is clean, there are not big amenities, so for a couple nights its working. Near from old town around 10 minutes walk however there are public transport in front . The receptionist are kind and helpful. The bed comfortable and heating was ok. I think the one bad thing it was shower door it was difficult to close.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Basic hotel. Shower was quite odd.. half a wall on the tub that barely covers the faucet so you must hold it to make sure water does not get everywhere. Clean bathroom with counter space. Very close walk to old town and the reception gives you free bus pass to get around. But stop right out front. Overall nice, convenient basic stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joshua Vitruvius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning receptionist is super friendly and nice, the hotel is convenient with delicious tap water, it has a nice environment or neighborhood, it’s close to the city center after walking under cute tunnel, nice pop culture decors, etc. Mght come back here on my next trip in 5 years.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Altstadt-Lehel!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Sharon

Liked: Cleanliness
Room was clean, staff were very helpful snd flexible with check in time
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tomas Nahuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very good location.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Sajan

Liked: Staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot!

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, it was nice and clean and the person at reception very kind.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town. Multiple food options And shopping if thats your thing. Just cross the road walk through the tunnel and your in the thick of it, thats if you can drag yourself away from the Vietnamese food hut at the entrance to the tunnel.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Alida

Liked: Cleanliness, property conditions & facilities
Great reception service. Basic environment, but nice and clean. It’s a very convenient location, close to center of Old town.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great price. Air conditioning or room fan was loud but otherwise perfect value
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, room comfort

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Roger

Liked: Cleanliness
Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

SUET KIU VANESSA

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here with my family for two nights. The room was spacious and came with a balcony and two bathrooms, which was convenient. Most of the staff were friendly. However, the hygiene and maintenance were disappointing. One of the tumblers provided was dirty, and only two were supplied despite the room being advertised for 3-4 guests. There was no kettle or refrigerator in the room. The radiators and one of the lamps were not working, and the hand wash and body wash were incorrectly placed. The coating on the shower head was peeling, which could potentially cause injury. Breakfast was not included and required an additional payment.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and cheerful, clean & well located

The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Stayed 3 nights in Oct 2024