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Urban Stay Salzburg City

3.0 star property
Salzburg's historic charm awaits steps from this cozy hotel, where guests can relax in the lobby before exploring Mirabell Palace and markets.

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Located in City Centre Salzburg, Urban Stay Salzburg City is within walking distance of Mirabell Palace, Gardens, and the Salzburg Christmas Market. The hotel offers free in-room WiFi, luggage storage, concierge service, and tour booking assistance to make exploring the city easy.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 1:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Urban Stay Salzburg City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Urban Stay Salzburg City?

Self-parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Urban Stay Salzburg City?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Urban Stay Salzburg City?

Checkout is at 11 AM.

Where is Urban Stay Salzburg City located?

Located in City Centre Salzburg, this hotel is within a 5-minute walk of Salzburg Congress Convention Center and Mirabell Palace. Mirabell Gardens and Salzburg Baroque Museum are also within 10 minutes. Salzburg Central Station is 7 minutes by foot and Salzburg (ZSB-Salzburg Central Train Station) is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 62 out of 251 reviews
Rating 8 - Good. 109 out of 251 reviews
Rating 6 - Okay. 44 out of 251 reviews
Rating 4 - Poor. 21 out of 251 reviews
Rating 2 - Terrible. 15 out of 251 reviews

Reviews

Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful large comfortable room. Clean and safe. Would stay again, thank you
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay-easy access and room.was comfortable especially the beds and shower. Loved the proximity to Mirabell and place to recharge the Fortress. Nice reception service in the morning!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the train station and to several of the sights. It was easy to walk where we wanted to go. Although the hotel doesn't have dining, there are several excellent restaurants in the area.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant rooms. Very accommodating staff. Happy to have been lent umbrella.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Our room was roomy and just fine. Location was very good. Be aware that there is no elevator. Our room on the 3rd floor was a bit of a jog--70 steps--but good exercise.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four night stay.

Four night stay at Urban Stay. Very close to train station and supermarket. Lots of restaurants nearby. Room is spacious. Bed is big and comfortable. Only thing is shower drain is extremely slow. Had to stop the shower to let water drain otherwise it will overflow the base pan. Within walking distance to everywhere.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for Xmas market & city experience. Can’t fault hotel except for the road noise - & I’m being really picky here! Impressed that could get in room earlier than check in time. Key collection process was painfree. Only staff we met was at checkout & very pleasant.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Code for key to door was emailed. No problem getting in. Large, quaint room. We did not reserve parking in advance… not sure how to do that… so parked on street from 7:00 free till 9:00 am. Walking distance to old town with Christmas market stalls on the way.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Christophe

Liked: Cleanliness, amenities
Very convenient at a non expensive starting point to visit Salzbourg
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center and historic areas. Classic room furnishings.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for what you get
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Vary nice
Stayed 1 night in May 2024
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive and super practical!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodations were roomy and comfortable. There is no one at the desk at night. Our room was a 3 floor walk up, but it didn't bother us. The location was great, close to train/metro and old town.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Ray

clean
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Russell

Liked: Amenities
Fantastic!! Clean !! Convenient!!
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Valerie

Disliked: Staff & service, property conditions & facilities
Front desk was only open limited hours. The room stunk so bad we only stayed one night and transferred to an Arb.
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Green

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Very shabby No one on reception at check-in Rude receptionist when we checked out - so arrogant
Stayed 1 night in Aug 2024
Verified

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average 3* but adequate.

Average. stand up fan was a little battered but worked fine. Key entry worked well. Close to train lines noise noticable.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

hans-juergen

Liked: Cleanliness, staff & service, property conditions & facilities
unfortunately was the window of our room towards the main street, which was very loud, even during the night. beside this, we liked the accommodation and would like to go again, if there is the chance to get a room, where the outside noise is not that terrible like this one.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Maralyn

Liked: Staff & service, property conditions & facilities
This was an extremely basic hotel, bed, shower & shelf desk. However, I would recommend it. The staff are excellent. The cleaning staff make a lot of effort. Kettle & iron available at reception. Incredibly well located <10 minutes from train station & Mirabell Park. No air but fan in room. For a hotel on a limited budget this is excellent
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

gerges

Disliked: Cleanliness, amenities, property conditions & facilities
l am 63 years old they gave me room in the top of the house they have no lift no breakfast no coffee machine not worth the money
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Jasper

Liked: Cleanliness, amenities, property conditions & facilities
There was no air conditioning and the building was facing the street so it was quite noisy at night.
Stayed 3 nights in May 2024
Verified

8/10 Good

Charles

Ok
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Hit-or-miss on room condition (2 stays)

We would give our first one-night stay (room #14) a 4 star for above-average accomodations at the price -- loved it. So we returned a few nights later for a one-night (room 15, next door). Totally different experience -- barely a 2-star for condition, size, comfort etc (felt like a cheap hotel room in an old hotel). So our average rating is 3-star, but it's hit-or-miss, you could get 2 or 4. Location is great though, very accessible to Salzburg attractions by walking, Mirabel Palace/Gardens very close. Near ethnic restaurants with great food selections.
Stayed 1 night in Sep 2022