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In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Guest reviews

155 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment


Explore the area

Popular LocationGetreidegasse6 min walk
Popular LocationMozart's Birthplace8 min walk
Popular LocationSalzburg Residenz Palace10 min walk
AirportSalzburg (SZG-W.A. Mozart)7 min drive

Choose dates to view prices

  • Double Room

    3.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    More detailsDouble Room
  • Comfort Double Room, Balcony

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room, Balcony
  • Basic Single Room

    Room amenities

    • 129 sq ft
    • Sleeps 1
    More detailsBasic Single Room
  • Junior Suite, Balcony

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Single Sofa Bed
    More detailsJunior Suite, Balcony
  • Basic Twin Room

    4.1/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    More detailsBasic Twin Room

About this area


Located in Salzburg, Hotel Neutor Express is connected to the convention centre. Notable landmarks in the area include Mirabell Palace and Gardens and Mozart's Birthplace. Salzburg Toy Museum and Museum of Natural History are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
Visit our Salzburg travel guide
View in a map
Popular Location

What's nearby

  • Getreidegasse - 6 min walk
  • Mozart's Birthplace - 8 min walk
  • Salzburg Residenz Palace - 10 min walk
  • Salzburger Landestheater - 10 min walk
  • Salzburg Cathedral - 12 min walk

Getting around

  • Salzburg Central Station - 4 min drive
  • Salzburg Aigen S-Bahn - 7 min drive
  • AirportSalzburg (SZG-W.A. Mozart) - 7 min drive


  • Osteria Cavalli - 4 min walk
  • Blaue Gans - 6 min walk
  • Hans W. - 6 min walk
  • La Stella - 6 min walk
  • Sternbräu - 6 min walk

About this property

Hotel Neutor Express

Central hotel connected to the convention centre in Salzburg with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a conference centre and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 45 rooms offer complimentary wireless Internet access, flat-screen TVs with cable channels, and hairdryers. Other amenities available to guests include safes, desks and free toiletries.
Hotel Neutor Express offers 45 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 15 per day

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 15 per person
  • 1 bar

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Dry cleaning service
  • Laundry facilities


  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Meeting rooms
  • Conference centre


  • Terrace


  • Smoke-free property

Room amenities


  • Free toiletries
  • Hairdryer


  • TV channels
  • Flat-screen TV


  • Desk
  • Safe



Check-in between 3 PM and midnight
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Hotel Neutor Neutorstraße 8.
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Can I cancel my reservation for free at Hotel Neutor Express and receive a full refund?
Yes, Hotel Neutor Express offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Neutor Express cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Neutor Express?
As of 19 Oct 2020, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on 22 Oct 2020 start from £49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Neutor Express pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Neutor Express?
Self-parking is available for EUR 15 per day.
What time is check-in at Hotel Neutor Express?
Check-in is from 3 PM to midnight.
What time is check-out at Hotel Neutor Express?
Checkout is at 11 AM.
Where is Hotel Neutor Express located?
Located in the heart of Salzburg, this hotel is within a 10-minute walk of Sigmundstor Tunnel and Mozart's Birthplace. Mirabell Palace and Gardens and Salzburg Cathedral are also within 15 minutes. Salzburg Central Station is 27 minutes by foot.
155 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Don’t go here!
Horrific, dirty, stains everywhere, smells horrible, plug sockets hanging off the wall and cables hanging on by the last wire. We complained and then got an ‘upgrade’ which was only a nicer room but still have the same problems as the last room.
Stayed 1 night in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Very helpful reception staff. Anna immediately arranged for me to move room: there was a terrible smell in it and at - 6 C opening the window at 8 pm for an hour was not an option. It’s location is the best feature. Just walk through the tunnel and you are in the centre of the town.
Stayed 5 nights in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Amenities, property conditions & facilities
Hotel was ok I didn’t see much staff only on arrival and departure it was clean tidy and quiet Over all a pleasant stay
Stayed 3 nights in Jan 2020

3/5 Okay

Business traveller
Happy face iconLiked: Staff & service
Solo business trip
The environment is simple and with this price is ok. The room is without air conditional.
Stayed 1 night in Jan 2020

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