Title: THE MARK GRAND HOTEL Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=106016297&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # THE MARK GRAND HOTEL Japanese cuisine delights the palate at this urban retreat near Omiya Park, where two indoor pools offer refreshing breaks after exploring nearby attractions ## Photo gallery for THE MARK GRAND HOTEL ![Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | View from room - THE MARK GRAND HOTEL (Saitama)](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/c113e288.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - THE MARK GRAND HOTEL (Saitama)](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/d4c14316.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Japanese cuisine - THE MARK GRAND HOTEL (Saitama)](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/132ec16e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Japanese cuisine - THE MARK GRAND HOTEL (Saitama)](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/d50f2c89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - THE MARK GRAND HOTEL (Saitama)](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/a4730f36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies THE MARK GRAND HOTEL is near Omiya Park and the Railway Museum. Relax at the CENTRAL WELLNESS CLUB spa or swim in two indoor pools. Free WiFi keeps you connected, and multiple dining venues serve Japanese cuisine all day. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Hot tub - Spa - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=106016297&PinnedHotelID=106016297&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ![Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/5ae7d41b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water Satellite channels - 377 sq ft - City view - Sleeps 2 - 2 Large Single Beds ### View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ![Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/275f3e9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ### Highlights Air conditioning Free rollaway/extra beds Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water - 420 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ![Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/0cc6f04b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ### Highlights Air conditioning Free rollaway/extra beds Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water - 420 sq ft - City view - Sleeps 3 - 2 Large Single Beds ### View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ![Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/f16b212c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ### Highlights Air conditioning Free rollaway/extra beds Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water - 409 sq ft - City view - Sleeps 3 - 2 Large Single Beds ### View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ![Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/d6425417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cots/infant beds Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water - 377 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ![Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/ae22af33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) ### Highlights Air conditioning Free cots/infant beds Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water - 258 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Basic Double Room, Non Smoking (Check out time: 10:00) ![Basic Double Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/4d1b5a03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, Non Smoking (Check out time: 10:00) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water In-room safe - Sleeps 2 - 1 Queen Bed ### View all photos for Twin Room, Non Smoking (Check out time: 10:00) ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/9da63051.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (Check out time: 10:00) ### Highlights Air conditioning Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water In-room safe - 237 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00) ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/d439d3f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking (Check out time: 10:00) ### Highlights Air conditioning Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water In-room safe - 258 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00) ![Superior Twin Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/107000000/106020000/106016300/106016297/01719154.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking (Check out time: 10:00) ### Highlights Air conditioning Free minibar items LCD TV Blackout curtains Hairdryer Shower/bath combination Free bottled water In-room safe - 291 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Exercise/lap pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17930000/17924300/17924225/44604447_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Marunouchi Tokyo Chiyoda - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 564 reviews £360 additional charges may apply 25 Jan - 26 Jan [](https://www.expedia.co.uk/Tokyo-Hotels-Ascott-Marunouchi-Tokyo.h17924225.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=6048226&destination=Saitama&destType=MARKET&latLong=35.861729,139.645482&searchId=06daf523-cd69-417c-9bcb-12579f30b9c0&top_cur=GBP) Ad ![Shopping centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2740000/2737200/2737111/w3722h2832x0y0-c470e01b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Aoyama Premier Minato - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSaitama-Hotels-THE-MARK-GRAND-HOTEL.h106016297.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSaitama-Hotels-THE-MARK-GRAND-HOTEL.h106016297.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.88943%2C139.63500&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WDDUEv3A5RCqDbEQyflsZ9f7fUY=) 3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081 #### What's nearby - Keyaki Hiroba \- 6 min walk \- 0.4 miles - Saitama Super Arena \- 8 min walk \- 0.5 miles - Japan Mint Saitama Museum \- 14 min walk \- 0.8 miles - The Museum of Modern Art, Saitama \- 4 min drive \- 1.3 miles - Saitama City Space Theater \- 5 min drive \- 1.7 miles #### Getting around - Saitama-Shintoshin Station - 12 min walk - Tokyo (HND-Haneda) - 99 min drive #### Restaurants - ‪EXCELSIOR CAFFÉ - ‬9 min walk - ‪サイゼリヤ - ‬4 min walk - ‪ロッテリア - ‬9 min walk - ‪麺家 紫極 - ‬9 min walk - ‪杵屋 さいたま新都心店 - ‬9 min walk ## About this property ### THE MARK GRAND HOTEL Hotel near Saitama Super Arena Located close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL provides a coffee shop/cafe, a bar and a health club. Treat yourself to some rest and relaxation at Central Wellness Club, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to conference space and a steam room, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Other perks include: - 2 indoor pools - Buffet breakfast (surcharge), self-parking (surcharge) and a lift - 6 meeting rooms and a 24-hour front desk Room features All guest rooms at THE MARK GRAND HOTEL boast thoughtful touches, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - Housekeeping, electrical adapters/chargers and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/105000000/104950000/104949000/104948986/w3992h2992x4y4-4764f5d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daiwa Roynet Hotel Omiya-Nishiguchi Omiya - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 9.4 Exceptional 227 reviews £63 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=104948986&PinnedHotelID=104948986&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/54000000/53170000/53160700/53160667/57681a74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Omiya by VESSEL HOTELS Omiya - Spa - Free Wi-Fi - Air-conditioning - Breakfast available 9.4 Exceptional 360 reviews £63 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=53160667&PinnedHotelID=53160667&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/28000000/27710000/27703400/27703303/1fb9e708.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Metropolitan Saitama Shintoshin Chuo Ward - 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Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 9.0 Wonderful 1,003 reviews £44 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=45039190&PinnedHotelID=45039190&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/67000000/66930000/66924400/66924338/2bef8186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Omiya-eki Higashi-guchi Omiya - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.6 Excellent 1,003 reviews £51 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=66924338&PinnedHotelID=66924338&HadPinnedHotel=true®ionId=-1&adults=2) ![Lift](https://images.trvl-media.com/lodging/18000000/17380000/17371800/17371759/6e5d138a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Saitama Shintoshin Omiya - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.4 Very good 977 reviews £45 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=17371759&PinnedHotelID=17371759&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Covered parking on site (JPY 1,500 per night; includes in/out privileges) - Covered extended parking on site (JPY 1,500 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - sereno - 日本料理 秋ヶ瀬 ### Things to do - 2 indoor pools - 3 hot tubs - Full-service spa - Health club - Sauna - Steam room ### Family friendly - 2 indoor pools ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request - Proposal/romance packages ### Business services - 4,489 square feet of conference space - 6 meeting rooms ### Full-service spa - Hot/mineral springs - Sauna - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (100 centimetre wide door) - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV ### Food and drink - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Electrical adapters - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from January 8 2026 to January 31 2026 (dates subject to change): - Hot springs ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 4000 per person - Covered self-parking fee: JPY 1500 per night (in/out privileges) - Covered extended parking fee: JPY 1500 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10:00 AM to 7:00 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as THE MARK GRAND HOTEL Hotel THE MARK GRAND HOTEL Saitama THE MARK GRAND HOTEL Hotel Saitama ## Frequently asked questions ### Does THE MARK GRAND HOTEL have a pool? ### Is THE MARK GRAND HOTEL pet-friendly? ### How much is parking at THE MARK GRAND HOTEL? ### What time is check-in at THE MARK GRAND HOTEL? ### What time is check-out at THE MARK GRAND HOTEL? ### Where is THE MARK GRAND HOTEL located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## THE MARK GRAND HOTEL Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 47 8 - Good 11 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Robert John 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall. ##### Robert John Stayed 1 night in Nov 2025 ### 10/10 Excellent #### George Anthony 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back! ##### George Anthony Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Davis 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely amazing, great service great people, wish I didn’t have to leave! ![](https://a.travel-assets.com/ugc/hotel-reviews/09ebb0fd-d8dc-4e0f-b6b1-9d6ce37e501d-1759721916938.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Davis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Phyllis 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Polite and professional staff, awesome facilities complimentary drinks ##### Phyllis Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Phyllis 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good ##### Phyllis Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Pascal 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super comfortable hotel with large room and for a very fair price ##### Pascal Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Chris 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10/10 Best hotel I have ever stayed at. Will stay again ##### Chris Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Steven 6 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations. ##### Steven Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Derrick 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Derrick Stayed 2 nights in Oct 2024 ### 8/10 Good #### Federico 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room ##### Federico Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### YUMIKO 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities リフレッシュするためにたまに利用させて頂いております。 チェックアウト12時なのもゆったり過ごせてありがたいです。快適に過ごせる施設です。 ![](https://a.travel-assets.com/ugc/hotel-reviews/4cfc3ca3-7488-45e0-aa67-a9e562ddcceb-1767411776212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f1967a90-6c15-45c6-b60c-31f2408d813a-1767411779035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YUMIKO Stayed 1 night in Dec 2025 ### 10/10 Excellent #### ?????? 31 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 非常に奇麗で素晴らしいお部屋でした 徒歩の場合、駅から少し遠いのがデメリット ##### ?????? Stayed 1 night in Dec 2025 ### 6/10 Okay #### chie 15 Nov 2025 Liked: Property conditions & facilities Disliked: Cleanliness 和室に宿泊しました。 小さな子連れなので洗い場のある浴室と考えたのですが、国内外色々ホテルに宿泊していますが、過去1番残念な浴室でした。 古いホテルだからという理由だけではすませられないほど赤、黒カビがすごくて、びっくり。もっとしっかり清掃してほしいです。 レストランなどは非常に満足度高いので、次宿泊する際にはリニューアルした洗い場のある洋室にしたいと思います。 ##### chie Stayed 1 night in Nov 2025 ### 8/10 Good #### Michael 12 Nov 2025 Liked: Amenities, property conditions & facilities Allt fungerade bra. ##### Michael Stayed 3 nights in Nov 2025 ### 6/10 Okay #### miyuki 11 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 室内の電球が切れて薄暗い。ソファーは古く白いシミがあった。カーペットが汚れていた。額縁が破損していた。枕が汗くさかった。天井裏を誰かがあるいているような感じがあった。無料サービスの水なのに4本目から代金を請求すると言われた。又、ボトルサイズ小さい。蛇口から美味し水を飲めるようにして欲しい。運動する事が出来ず今後は24時間使えるようにして欲しい。朝食時間帯が7時と遅く利用出来なかった6時からに変更して欲しい。しかし、窓は手垢などなく夕陽は綺麗でした。建物の見た目は期待感が増すがサービスや室内ランクは劣る。 ##### miyuki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Pei Hsien 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 第一次到JR新都心站，飯店離埼玉超級競技場步行約10分鐘，附近有車站、商場非常方便，搭車到澀谷、東京也不遠。飯店裝潢設計非常棒，飯店氛圍高級但不到有壓力，有機會肯定會再入住！真的讚！ ##### Pei Hsien Stayed 2 nights in Oct 2025 ### 4/10 Poor #### haiu yen 19 Sept 2025 Disliked: Staff & service, property conditions & facilities 許多設施都需收費，連早餐的研磨coffee 也需另付！ 感覺是個依附在商場中的可憐旅館 ##### haiu yen Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kiryong 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 모든 것이 완벽한 숙소였다. 또 방문할 것이다. ##### Kiryong Stayed 1 night in Aug 2025 ### 10/10 Excellent #### miki 23 Aug 2025 Liked: Cleanliness, property conditions & facilities 快適でした。またきます。 ##### miki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食が美味しい ##### ?? Stayed 1 night in Aug 2025 ### 10/10 Excellent #### RUMIKO 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋が角部屋で静かに過ごすことが出来ました。 また、お部屋のお陰で駐車料が無料になりました。 埼玉に来る時はまた利用したいです。(今回2回目の利用です。) ##### RUMIKO Stayed 1 night in Aug 2025 ### 8/10 Good #### Yumi 7 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities 当日予約でしたので、安価で眺めの良い客室に泊まれました。コンビニもホテルの2階にあり便利。 客室の冷蔵庫の飲み物が無料も嬉しかった。 高齢の母を連れていたので、シーツを汚してしまったが客室係の方が、洗濯で落ちるので大丈夫です、と対応して下さいました。部屋は雰囲気が良く、きれいでした。 ##### Yumi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller 28 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ラウンジ 駅から遠いのが唯一の難点でした。それ以外はラウンジでの飲み物サービスが最高でした。 ##### Verified traveller Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### YUMIKO 30 May 2025 何度も ##### YUMIKO Stayed 1 night in May 2025 ### 10/10 Excellent #### YUMIKO 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 眺めがよく、部屋はもちろんホテル全体とてもきれいです。今回は13階でしたので湯船とシャワーが別になっていることも嬉しいポイントです。また伺いたいです。 ##### YUMIKO Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Staplehurst](https://www.expedia.co.uk/Staplehurst-Hotels.d6257474.Travel-Guide-Hotels) > > [Ibis Styles Barnsley Hotel](https://www.expedia.co.uk/Barnsley-Hotels-Ibis-Styles-Barnsley-Hotel.h2479537.Hotel-Information) > > [InterContinental Cascais-Estoril by IHG](https://www.expedia.co.uk/Lisbon-District-Hotels-InterContinental-Cascais-Estoril.h790649.Hotel-Information) > > [Beach Resorts & Hotels in Ho Chi Minh City](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Beach-Hotels.0-0-d178262-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express Toronto East - Scarborough by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Toronto-East-Scarborough.h20717.Hotel-Information) > > [Catalonia Donosti](https://www.expedia.co.uk/San-Sebastian-Hotels-Catalonia-Donosti.h53479227.Hotel-Information) > > [Hotels near Campo de' Fiori](https://www.expedia.co.uk/Campo-De-Fiori-Hotels.0-l6074000-0.Travel-Guide-Filter-Hotels) > > [Hotels near De Montfort University](https://www.expedia.co.uk/De-Montfort-University-Hotels.0-l6244572-0.Travel-Guide-Filter-Hotels) > > [Hotels in Portballintrae](https://www.expedia.co.uk/Portballintrae-Hotels.d3000010160.Travel-Guide-Hotels) > > [Grand Cettia Hotel](https://www.expedia.co.uk/Marmaris-Hotels-Grand-Cettia-Hotel.h12331978.Hotel-Information) > > [5 Star Hotels in Middlesbrough](https://www.expedia.co.uk/5Star-Middlesbrough-Hotels.s50-0-d6557.Travel-Guide-Filter-Hotels) > > [Phuket Marriott Resort and Spa, Nai Yang Beach](https://www.expedia.co.uk/Phuket-Hotels-Phuket-Marriott-Resort-And-Spa.h15228437.Hotel-Information) > > [CASA MAR Y SOL - SEA & SUN your place in the sun !](https://www.expedia.co.uk/La-Oliva-Hotels-CASA-MAR-Y-SOL-SEA-SUN-Your-Place-In-The-Sun.h34042467.Hotel-Information) > > [Abacus Suites](https://www.expedia.co.uk/Larnaca-Hotels-Abacus-Suites.h24112428.Hotel-Information) > > [The Cliff Bay](https://www.expedia.co.uk/Funchal-Hotels-The-Cliff-Bay.h190859.Hotel-Information) > > [Hotels with Indoor Pools in Antalya](https://www.expedia.co.uk/Antalya-Hotels-Hotels-With-Indoor-Pools.0-0-d481-tHotelswithIndoorPools.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Leeds (LBA) to Newquay (NQY)](https://www.expedia.co.uk/lp/flights/lba/nqy/leeds-to-newquay) > > [Flights from Paisley (GLA) to Panama City (ECP)](https://www.expedia.co.uk/lp/flights/gla/ecp/glasgow-to-panama-city) > > [Flights from Birmingham (BHX) to Crumlin (BFS)](https://www.expedia.co.uk/lp/flights/bhx/bfs/birmingham-to-belfast) > > [Flights from Newcastle-upon-Tyne (NCL) to Marignane (MRS)](https://www.expedia.co.uk/lp/flights/ncl/mrs/newcastle-to-marseille) ### Cars > [Luxury Car Hire in Middlesbrough](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Middlesbrough.d6557-tLuxury.Car-Rental-Guide-Class) > > [Car hire in Blyth](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Blyth.d601597.Car-Hire-Guide) ### Packages > [Nosy Be Holidays](https://www.expedia.co.uk/Nosy-Be.d2589.Holidays-City-Breaks) ### General ---