Saint John Paul II National Shrine

The property was nice, but the room itself had a couple problems. First the temperature was so up and down, it would be hot and then you’d turn the thermostat down to be cold and then it would be too cold, then when it was warmer in there, it smelled like paint. Next the blinds were already broken when we got there, there was a light in the closet that was on constantly and would not turn off, the chrome cast they used for casting TV and Movies too was not even connected and I had to plug it in behind the TV myself. At night, there was constant banging outside and sounded like people moving around and like construction work, even though there was no construction. The technology that used to control the lights was nice, and different but it also did not work half the time and was dark. There also was not enough plug ins for the amount of things we needed to charge. I charged my phone next to the bed and my partner had to go across the room to charge her phone. The staff was nice and always there to help, especially the man at the front desk when we first book in. He was nice and helpful and always a friendly face to see and always wanted to say hi. Lastly, there was a couple of homeless people outside when the times we would walk around out side to get to the museums and different restaurants. Although it was a nice and different stay, I don’t think I would re stay there again if I had the chance.

The location is exceptional. The staff went above and beyond with all services.

I stayed for 3 days, never had housekeeping come. I asked for towel, the man had an attitude with me. Otherwise the place was great. I always tip housekeeping, not this time