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Reviews of JUFA Alpenhotel Saalbach

4 out of 5
JUFA Alpenhotel Saalbach
UNTERDORF,212, Saalbach-Hinterglemm, Salzburg (state)

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 64 reviews" "
Rating 8 - Good. 16 out of 64 reviews" "
Rating 6 - Okay. 10 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this property a 100 stars I would! This was the BEST place to stay during our time in Saalbach! The convenience of the ski mountain, the convenience of the lockers for the skis, the dinner and breakfast everyday included with our price of the hotel, the lounge with the afternoon snacks included, the sauna, the hotel rooms with the balcony! I can't rave enough about this hotel! We had the best time and wiil return next year!
Stayed 3 nights in Dec 2023

10/10 Excellent

Arian Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

6/10 Okay

Shane

Stayed 2 nights in Feb 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large room with a classic alpine lodge feel. Plus a nice little porch with a view. Friendly and helpful staff, great breakfast, and great Italian restaurant attached. Easy to rent e-bikes for the day.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
This is not a hotel for couples in the winter season. Target market is large groups of skiers who plan to party in the hotel bar until the small hours and management are happy with that.
Stayed 4 nights in Jan 2020
Response from Jufa Alpenhotel on 23 Feb 2020
Dear guest, We are sorry that you did not feel as comfortable as we would have liked. For us, individual travelers are as important as groups, so there is no difference for us. You were with us when there were a lot of groups in Saalbach, not just with us. Maybe you will visit Saalbach at a different time, then you can find out that it is unfortunately also in our destination. Your JUFA ALpenhotel Team

10/10 Excellent

curt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Jufa Team Saalbach on 25 Feb 2020
Lieber Curt, vielen Dank für Deinen Besuch und das Foto auf unserer Bewertungsseite. Ihr JUFA Alpenhotel Saalbach Team

6/10 Okay

Verified traveller

Liked: Cleanliness
location was nice but nothing else special too large hotel for that town
Stayed 1 night in Mar 2019
Response from Jufa Team on 16 Apr 2019
Dear guest, 275/5000 We thank you for the rating, it's a pity that you wrote this anonymously. But we can not quite understand your criticism. The JUFA Alpenhotel was taken over in 2018 and is currently being rebuilt. According to many reviews, we are on a good way. Your JUFA Alpenhotel Team

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A great hotel right in the centre of the village and 50yards from the lifts
Stayed 4 nights in Jan 2019
Response from Your JUFA ALpenhotel Team on 17 Feb 2019
Dear Lee, We thank you for your positive review and would be very happy to welcome you once again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for snow sport enthusiasts
Wonderful location and friendly staff. Will definitely be back.
Stayed 2 nights in Jan 2019
Response from JUFA Alpenhotel Team on 17 Feb 2019
Dear Anonymous We thank you for your positive review and would be very happy to welcome you once again Your JUFA Alpenhotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect Ski Getaway
The location was amazing, the staff was great and the hotel facilities were awesome! We had a great time and highly recommend it!
Stayed 2 nights in Dec 2017

10/10 Excellent

stephanie, san antonio, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austrian style hospitality
This place has a pool and sauna, in the center of Saalbach, walking distance to gondola,
Stayed 2 nights in Dec 2017

10/10 Excellent

GORAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

6/10 Okay

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel men trist middags tilbud
Hotellet er super beliggende med næsten ski in og out Værelset var super Vi havde bestilt halvpension. Morgenmaden var super, desværre var aftensmaden en trist oplevelse Meget lys og støj i restauranten gjorde middagen noget der blot skulle overstås Menuen for 3/4 dels vedkommende ligegyldige og tilsvarende smagende retter Alt for buffet og cafeteria lignende Vi bor gerne på hotellet igen , så bliver det uden aftensmad Ps man havde faktisk i sin folder bemærket at man ikke ønskede skitøj i restauranten , dette er jo egentlig en glimrende indikation på at man ønsker er vist niveau, og tjenerne er pænt klædt på og professionelle . Men man følger ikke ambitionen til dørs og højrøstede og svært berusede gæster bliver ikke hjulpet væk. Som en ekstra detalje der indikere niveauet var at en fra køkken personalet højlydt samlede bestikket fra buffeten sammen i en til formålet medbragt spand - igen blot et ikke særlig charmerende eksempel på ambitionsniveauet i restauranten - det er klart en ommer
Stayed 3 nights in Feb 2023

6/10 Okay

Sigve

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2022
Response from Jufa Alpenhotel Team on 8 Mar 2022
Dear Sigve, thank you for your feedback. Hopefully see you soon during a next stay. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Har vært her de siste 5 årene og ser at standard har sunket veldig i forhold til tidligere. Vurderer et annet hotel neste år.
Stayed 4 nights in Feb 2022
Response from Jufa Alpenhotel Team on 8 Mar 2022
Dear guest, thank you for taking time for a feedback. We hope to convince you of our standards during a next stay. Best regards

10/10 Excellent

Bram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Jufa Alpenhotel Team on 19 Jan 2022
Dear Bram, thank you very much for your great feedback! Hopefully see you soon. Best regards, JUFA Alpenhotel Team

10/10 Excellent

Jan Rudi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt og god standard
Årlig skitur med venner. Vi valgte Jufa da det var veldig sentralt og god standard. Levde absolutt opp til forventningene og vi bor der gjerne igjen neste gang vi skaø til Salbaach
Stayed 5 nights in Feb 2020
Response from Vera E on 26 Feb 2020
Kjære Jan Rudi, Takk for den positive anmeldelsen, som vi var veldig glade for. Vi ønsker at du skal være gjest på hotellet vårt igjen. Ditt JUFA Alpenhotel Saalbach-team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from JUFA Alpenhotel Salbach Team on 25 Feb 2020
Leider haben Sie keine Bewertung hinterlassen

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ihr JUFA Saalbach Team on 2 Sept 2019
Liebe Pia, vielen Dank für die Zeit die Sie sich mit dieser positiven Bewertung genommen haben. Es freut uns dass Sie ein paar schöne Tage bei uns im JUFA Alpenhotel verbracht haben. Vielleicht besuchen Sie uns wieder einmal.

10/10 Excellent

Kjell Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott opphold , hyggelig betjening som hjalp oss
Stayed 1 night in Jul 2019
Response from JUFA Saalbach on 11 Aug 2019
Takk for at du ønsker oss velkommen til huset vårt. Din tilbakemelding er veldig viktig for oss.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück sehr reichhaltig und lecker, Zimmer wunderschön der spa Bereich echt toll und alles neu
Stayed 4 nights in Jun 2019
Response from Vera/Reservierung on 7 Jul 2019
Werter Gast, wir bedanken uns für Ihre sehr positive Beurteilung und hoffen Sie wieder einmal bei uns im JUFA Alpenhotel begrüßen zu dürfen. Herzlichst Ihr JUFA Alpenhotel Team Saalbach

8/10 Good

andeas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019
Response from Reservierung on 23 Jun 2019
Werter Andreas, wir bedanken uns für Ihre Bewertung nach Ihrem Besuch in unserem JUFA Alpenhotel Saalbuch und würden uns wünschen Sie wieder einmal bei uns begrüßen zu dürfen. Ihr JUFA Alpenhotel Team

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
A perfect hotel with excellent service. Good food at a prereserved table. The ski-rom had its ovn shelves reserves the room. I lost my earring when we left saalbach heading home. I emailed the hotel, they found the earring and sendt it to my homeadress. Thats what you call good service! Thank you!
Stayed 4 nights in Mar 2019
Response from JUFA Team on 16 Apr 2019
Dear June We are glad that you enjoyed the stay with us and we have made you happy with the return of the earring. We would be very happy to welcome you again in Saalbach Your JUFA Alpenhotel team

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Jufa Team on 16 Apr 2019
Dear Gabriel Many thanks for the evaluation of your stay with us in the JUFA Alpenhotel Saalbach

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from JUFA Team on 16 Apr 2019
Dear Henrik Many thanks for the evaluation of your stay with us in the JUFA Alpenhotel Saalbach

10/10 Excellent

Tone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Alpenhotel. Perfect location, short distance to Schattbergbahn and all fasilities nearby.
Stayed 4 nights in Jan 2019
Response from JUFA Alpenhotel Team on 17 Feb 2019
Dear Tone,, We thank you for your positive review and would be very happy to welcome you once again Your JUFA Alpenhotel Team

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Vera on 3 Jan 2019
Sehr geehrter Herr Martin, vielen Dank für die Bewertung unseres JUFA Alpenhotel Saalbach. Wir würden uns sehr über einen erneuten Besuch bei uns freuen und verbleiben Mit herzlichen Grüßen Ihr JUFA Alpenhotel Team Saalbach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundliches Personal. Haben uns vom letzten Jahr sogar wieder erkannt. Frühstück ist ok. Zimmer sind angenehm, wenn auch schwer zu lüften.
Stayed 2 nights in Dec 2018
Response from Vera on 3 Jan 2019
Lieber Gast, Schade dass Ihre Antwort hier anonym ist. Wir bedanken uns für die Zeit die Sie zur Bewertung genutzt haben und würden uns über einen erneuten Besuch von Ihnen freuen. Herzlichst Ihr JUFA Alpenhotel Team Saalbach

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saalbach
Bra läge, trevlig personal!
Stayed 4 nights in Mar 2018

2/10 Terrible

Jean

Disliked: Staff & service
Stayed 4 nights in Feb 2018
Response from Alpenhotel Team on 11 Apr 2018
Grüß Gott, wir fragen uns wie es möglich ist eine Bewertung über unser Alpenhotel abzugeben, wenn man nicht einmal vor Ort war.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness

8/10 Good

Jette

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Sune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Hannes, Hannover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tolle Lage
tolles Skigebiet, zentrale Lage, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes Hotel und freundliches Personal
Das Zimmer hat uns begeistert. Es war ziemlich groß, sauber und nett eingerichtet. Gefreut haben wir uns, dass es Kaffee am Morgen auch ohne gebuchtes Frühstück gibt :-)
Stayed 2 nights in Dec 2017

10/10 Excellent

S., München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit sauberen großen Zimmern, das Frühstücksbuffet bietet viel Auswahl und das Hotelpersonal ist sehr nett. Auch die Umgebung ist sehr schön und man kann dort viel unternehmen. Alles in allem haben wir hier vier schöne Tage verbracht, es gibt nichts zu beanstanden. Wir kommen gerne wieder ins Alpenhotel Saalbach.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Kanon vistelse MEN det luktade urin på toaletten .Den gick liksom inte bort som om lukten satt kvar i kakeln. Annars fint hotell. :)
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, good service
Helpful and friendly staff, especially Harald, the night porter. Centrally located near the Schattberg gondola. Some late night noise from people on the street. Good breakfast. Our teenage sons loved the spa area.

8/10 Good

Roland

Liked: Cleanliness
Das Hotel, insbesondere die Zimmer sind bereits etwas in die Jahre gekommen. Jedoch sind alle Zimmer und die öffentlichen Bereiche sehr sauber. Der Skischuhraum könnte eine Renovierung vertragen, da die Lüftungsanlage fehlt oder zu gering dimensioniert wurde. Positiv zu bewerten ist jedoch, dass es sowohl für die Skischuhe als auch für die Ski und Stöcke absperrbare Spinde gibt. Sehr gewöhnungsbedürftig ist, dass das Personal überwiegend nur englisch spricht. Dies beginnt an der Rezeption, betrifft aber genauso die Servicekräfte beim Frühstück oder den angeschlossenen Restaurants. Dies ist nicht üblich in einem ****-Hotel in den österreichischen Alpen. Hervorzuheben ist die Lage. Das Hotel ist mitten im Zentrum und nur wenige Schritte von der Talstation des Schattberg X-press entfernt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Skiurlaub
Tolles Hotel mit freundlichen und hilfsbereiten Personal. Die Zimmer waren sehr schön eingerichtet und sauber. Der Wellness-, Sauna, Pool-, und Whirlpoolbereich lassen keine Wünsche offen. Zudem haben wir erfreulicherweise ein kostenloses Zimmer Upgrade bekommen. Die Lage des Hotels ist super. Es gibt zahlreiche Geschäfte im schönen Ort Saalbach. Die mehreren Skilifte sind schnell per Fuß zu erreichen und es gibt viele Apres Ski Möglichkeiten. Wir waren acht Personen und alles in allem war es ein super Skiurlaub.

8/10 Good

Matthias

Liked: Staff & service, room comfort
Super Lage, toller Service
Tolle Lage, tolles Frühstück