Title: Wai Ora Lakeside Spa Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wai Ora Lakeside Spa Resort Discover a tranquil lakeside retreat with two outdoor pools and rejuvenating spa treatments, where previous guests praise the helpful staff and peaceful atmosphere ## Photo gallery for Wai Ora Lakeside Spa Resort ![2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers - Wai Ora Lakeside Spa Resort (Rotorua)](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/2ab45308.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite | Living area | 40-inch LCD TV with cable channels, LED TV - Wai Ora Lakeside Spa Resort (Rotorua)](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/71445342.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Wai Ora Lakeside Spa Resort (Rotorua)](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/0a0fad20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Wai Ora Lakeside Spa Resort (Rotorua)](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/1a53d841.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Wai Ora Lakeside Spa Resort (Rotorua)](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/2b5ada9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wai Ora Lakeside Spa Resort overlooks Holdens Bay, offering a serene escape with two outdoor pools and a children's pool. Relax at the bar, enjoy English breakfast, or book body scrubs and massages at Wai Ora Day Spa. The attentive staff consistently earns positive reviews. ## Reviews 8.2 Very good ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £72 includes taxes & fees 31 Jan - 1 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### Superior Suite - Sleeps 3 ### Deluxe Studio - Sleeps 2 ### View all photos for Deluxe Studio ![View from room](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/6737fb2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 8.0 Very good 33 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Fridge LCD TV Sofa bed - 264 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Suite ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/6d7fa6b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 7.8 Good 7 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Fridge LCD TV Premium bedding - 527 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Panoramic Studio Suite, 1 King Bed, Lake View ![40-inch LCD TV with cable channels, LED TV](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/cf089b16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite, 1 King Bed, Lake View ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV - 527 sq ft - Sleeps 3 - 1 King Bed - Lake view ### View all photos for Suite with Lake View ![Living area | 40-inch LCD TV with cable channels, LED TV](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/398403b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Lake View - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Wai-Ora-Lakeside-Spa-Resort.h2782308.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Wai-Ora-Lakeside-Spa-Resort.h2782308.Hotel-Information) ## About the area Holdens Bay, a neighbourhood in Rotorua, is home to Wai Ora Lakeside Spa Resort. Rotorua Central Mall and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area. [Visit our Rotorua travel guide](https://www.expedia.co.uk/Rotorua.dx6048125) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.11875%2C176.30148&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Em2NEEHf6DttZtvchsslRpcOcmU=) 77 Robinson Avenue, Holden's Bay, Rotorua, 3042 ### What's nearby - ![Lake Rotorua](https://images.trvl-media.com/place/6108094/c3c69607-dd07-4b7d-b17b-0484ce85037c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Rotorua 2 min walk \- 0.1 miles - ![Redwoods Whakarewarewa Forest which includes forests, night scenes and a suspension bridge or treetop walkway](https://images.trvl-media.com/place/6126700/5bad7f0c-8a42-483a-a9e9-18582cefd11f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Redwoods Whakarewarewa Forest 6 min drive \- 3.6 miles - ![Polynesian Spa featuring a pool](https://images.trvl-media.com/place/6108090/7dcc835d-d3bf-4b0d-a95e-6b3666a422cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Polynesian Spa 9 min drive \- 5.1 miles - ![Skyline Rotorua](https://images.trvl-media.com/place/6170998/4baeead8-1912-47ba-8a95-9389a93a4532.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Skyline Rotorua 15 min drive \- 8.4 miles - Te Amorangi Museum 5 min walk \- 0.3 miles ### Getting around - Hamilton (HLZ-Hamilton Intl.) 91 min drive ### Restaurants - Kebab Kitchen (Lynmore) 6 min drive - Aroma Cafe 10 min drive - Wendy's Hamburgers 6 min drive - Dak Jib Korean Fried Chicken 10 min drive - Snug Coffee & Smoothie Bar 10 min drive ## About this property ### Wai Ora Lakeside Spa Resort Upscale hotel located in Holdens Bay A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Wai Ora Lakeside Spa Resort. Indulge in a body scrub, a massage and aromatherapy at Wai Ora Day Spa, the on-site spa. In addition to a bar and a business centre, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), a free local area shuttle and multilingual staff - Free newspapers, 1 meeting room and luggage storage - Guest reviews say great things about the helpful staff and location Room features All guest rooms at Wai Ora Lakeside Spa Resort boast comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Free toiletries and hairdryers - 40-inch LCD TVs with premium channels - Balconies or patios, separate sitting areas and separate dining areas ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/874de647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free Wi-Fi 8.2 Very good 1,096 reviews £82 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=329597&PinnedHotelID=329597&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/4000000/3880000/3871500/3871423/423cee69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regal Palms Resort Glenholme - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 1,005 reviews £110 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=3871423&PinnedHotelID=3871423&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/1000000/20000/14900/14866/61256ea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel Rotorua Rotorua - 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Pool - Hot tub - Parking included - Free Wi-Fi 8.8 Excellent 453 reviews £88 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/472cd4d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Rotorua Lakeside Inner City - Pool - Hot tub - Kids’ pool - Free Wi-Fi 7.8 Good 1,011 reviews £87 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/44ae1b98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Rotorua Whakarewarewa - Pool - Parking included - Free Wi-Fi - Air-conditioning 7.6 Good 45 reviews £81 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2782308,329597,3871423,14866,5826) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free area shuttle up to 8 kilometres - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - 2 hot tubs - 2 outdoor pools - Children's pool - Full-service spa ### Family friendly - 2 outdoor pools - Children's pool - Free area shuttle - In-room refrigerator - Laundry facilities - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - Banquet hall - Built in 2007 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 40-inch LED TV with premium digital channels ### Food and drink - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Early check-in fee: NZD 50.00 Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: NZD 50.00 ### Special check-in instructions The property charges 2.5 per cent for credit card payments The front desk is open Monday - Monday (8:00 AM - 8:00 PM) and Tuesday - Sunday (8:00 AM - 9:00 PM) Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday and Tuesday: - Bar/lounge - Restaurant ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 60 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 50.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately NZD 25 for adults and from NZD 25 for children - Early check-in fee: NZD 50.00 (subject to availability) - Late check-out fee: NZD 50.00 (subject to availability) - Rollaway bed fee: NZD 60 per night - Credit card charges are subject to a surcharge of 2.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from January to December Pool access available from 8 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Wai Ora Wai Ora Lakeside Wai Ora Lakeside Resort Wai Ora Lakeside Spa Wai Ora Lakeside Spa Resort Wai Ora Lakeside Spa Resort Rotorua Wai Ora Lakeside Spa Rotorua Wai Ora Resort Wai Ora Spa Wai Ora Spa Resort Wai Ora Lakeside Hotel Wai Ora Lakeside Resort Wai Ora Lakeside Spa Rotorua Wai Ora Lakeside Spa Resort Hotel Wai Ora Lakeside Spa Resort Rotorua Wai Ora Lakeside Spa Resort Hotel Rotorua ## Frequently asked questions ### Does Wai Ora Lakeside Spa Resort have a pool? ### How much does it cost to stay at Wai Ora Lakeside Spa Resort? ### Is Wai Ora Lakeside Spa Resort pet-friendly? ### How much is parking at Wai Ora Lakeside Spa Resort? ### What time is check-in at Wai Ora Lakeside Spa Resort? ### What time is check-out at Wai Ora Lakeside Spa Resort? ### Where is Wai Ora Lakeside Spa Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wai Ora Lakeside Spa Resort Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 264 8 - Good 215 6 - Okay 93 4 - Poor 38 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Cindy 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities A beautiful location and very friendly and helpful staff at check in ##### Cindy Stayed 1 night in Jan 2026 ### 8/10 Good #### Juanita 24 Dec 2025 Liked: Cleanliness Room was very clean and staff very friendly and attentive. ##### Juanita Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Pip 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there ##### Pip Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Lorna 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was lovely and clean and the lady at reception was kind and helpful. ![Relaxing poolside area.](https://a.travel-assets.com/ugc/hotel-reviews/2eaa2839-ce3a-4deb-8235-09cf96d75f9a-1765442875927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The lake is just beyond the property. Beautiful gardens and rockery surround the pool.](https://a.travel-assets.com/ugc/hotel-reviews/bf96642a-bf6e-4fa1-8232-9f06cf9ce1f6-1765442895807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Looking from our studio room towards the lake.](https://a.travel-assets.com/ugc/hotel-reviews/4f400c43-4cf3-425b-8104-2cbc464d4954-1765442903505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lorna Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Barrie 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff is very sensitive and accommodating to your every wants and needs. outstanding customer service ##### Barrie Stayed 1 night in Dec 2025 ### 8/10 Good #### Ranjith 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Room, parking was good, Helpful staff ##### Ranjith Stayed 1 night in Oct 2025 ### 8/10 Good #### Michael 27 Sept 2025 Liked: Cleanliness, staff & service Good staff Good restaurant ##### Michael Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Emma 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were lovely , was a nice relacing place right next to the lake ##### Emma Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nancy 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, staff are very friendly and accommodating. Clean room and very comfortable bed. Great location, nice and peaceful. Good meals at the restaurant, nice surroundings and atmosphere. Would love to ho back in the summer. ##### Nancy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michaela 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also. ##### Michaela Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Wellington 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel next to the lake. ##### Wellington Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Gabrielle 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Handy to the airport. Warm and clean. ##### Gabrielle Stayed 1 night in Jun 2025 ### 10/10 Excellent #### sean 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome location and great staff. Restaurant and bar with great food. ##### sean Stayed 1 night in Feb 2025 ### 8/10 Good #### Cody 22 Jun 2025 Liked: Cleanliness, staff & service, amenities The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍 ##### Cody Stayed 2 nights in Jun 2025 ### 6/10 Okay #### D H 5 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered ##### D H Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Victor 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good service. Convenient location. Beautiful views. ##### Victor Stayed 1 night in May 2025 ### 10/10 Excellent #### John 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities ##### John Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Leitia 11 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Cat piss smell at the front door on the carpet. Showers were cold. The staff apologised and provided a cooked breakfast. ##### Leitia Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Glen 19 Apr 2025 Liked: Staff & service Convenient, quiet location. Staff was excellent in all respects. Property seemed a little “tired” and dated in its room decor and presentation. ##### Glen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Julian 21 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities Awesome quiet spot on the lake, perfect if you have a car to get you around to the local spots. Airport 5 mins away, lovely staff that had all the intel on the what-to-dos. Jacuzzi and massages were a bonus ##### Julian Stayed 3 nights in Jan 2025 ### 8/10 Good #### Christine 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely quiet place. Friendly helpful staff. ##### Christine Stayed 1 night in Nov 2024 ### 6/10 Okay #### Gavin 14 Jan 2026 Liked: Staff & service, property conditions & facilities Overall I enjoyed my stay, there are some things that could be improved. The main negative was the Spa treatment - best go elsewhere. Things I liked The staff were polite and friendly. Check-in and check-out were hassle free. The room was spacious, the AC worked, the fridge was quiet, the shower was hot and the bed was clean and comfortable. Breakfast was reasonably priced - although service was slow and there was only one other table at the time. Room to improve. Checked out the Spa pools but they were cold. They only had filter coffee at breakfast - had to go elsewhere for a flat white The room was a bit tired, the sink and toilet had some staining, cupboards and vanity doors misaligned, and AC unit could use a clean out. Generally just wear and tear, everything still worked. The shampoo and body wash supplied were pretty average, best to take your own. The negative. I'd booked a massage for my wife prior to our arrival. Over the phone they said they didn't have anyone to do manicures or pedicures which was fine. My wife tells me the massage and facial were pretty average. Better than not having a massage but only just. The staff member didn't speak much English, fortunately my wife knows some Mandarin. For the price the massage and facial weren't good value. ##### Gavin Stayed 2 nights in Jan 2026 ### 8/10 Good #### Jenifer 13 Oct 2024 Liked: Cleanliness, staff & service, room comfort #### Good location, cozy room, lovely spa Beautiful location! I recommend booking services with the spa while you stay here. Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy. ##### Jenifer Stayed 1 night in Oct 2024 ### 8/10 Good #### Nicole 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay the staff were lovely. The accommodation was clean. They are in the middle of completing some maintenance the property will be amazing once this is completed. Will definitely stay again. ##### Nicole Stayed 1 night in Jan 2025 ### 8/10 Good #### Janis 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff working were very polite ##### Janis Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Rydges Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Rydges-Rotorua.h329597.Hotel-Information) > > [Hotels with Babysitting Services in Siargao Island](https://www.expedia.co.uk/Siargao-Island-Hotels-Hotel-With-Babysitting-Services.0-0-d6143570-thotelwithbabysittingservices.Travel-Guide-Filter-Hotels) > > [Hotels in Torquay](https://www.expedia.co.uk/Torquay-Hotels.d5453.Travel-Guide-Hotels) > > [The Dixon, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Dixon.h29357005.Hotel-Information) > > [Hotels with Restaurant in Oxford](https://www.expedia.co.uk/Oxford-Hotels-Hotel-With-Restaurant.0-0-d9272-thotelwithrestaurant.Travel-Guide-Filter-Hotels) > > [Aparthotels Milton Keynes](https://www.expedia.co.uk/Milton-Keynes-Apart-Hotels.d8370-aaApartHotels.Travel-Guide-Accommodation) > > [thehoxtonhotels Hotels in Shepherd's Bush](https://www.expedia.co.uk/Shepherds-Bush-London-Hotels-The-Hoxton-Hotels.0-n6144899-0--bTheHoxtonHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Southport Theatre](https://www.expedia.co.uk/Southport-Theatre-Hotels.0-l553248621532493229-0.Travel-Guide-Filter-Hotels) > > [Hotels with Balcony in Leeds City Center](https://www.expedia.co.uk/Leeds-City-Center-Leeds-Hotels-Hotels-With-Balcony.0-n6340976-0-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Tasman Holiday Parks - Papamoa Beach](https://www.expedia.co.uk/Tauranga-Hotels-Papamoa-Beach-Resort.h9629513.Hotel-Information) > > [Hotels with smoking rooms in Rotterdam](https://www.expedia.co.uk/Rotterdam-Hotels-Hotels-With-Smoking-Rooms.0-0-d6035270-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Island View Holiday Park](https://www.expedia.co.uk/Opotiki-Hotels-Island-View-Holiday-Park.h9624950.Hotel-Information) > > [Hotels near Titanic Museum](https://www.expedia.co.uk/Titanic-Museum-Hotels.0-l6131557-0.Travel-Guide-Filter-Hotels) > > [On The Point - Lake Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Peppers-On-The-Point-Lake-Rotorua.h1207535.Hotel-Information) > > [Hotels in Valencia City Centre](https://www.expedia.co.uk/Valencia-City-Centre-Valencia-Hotels.0-n6185713-0.Travel-Guide-Filter-Hotels) > > [Caravan Parks Greenford](https://www.expedia.co.uk/Greenford-Caravan-Parks.d6047634-aaCaravanParks.Travel-Guide-Accommodation) > > [Four Points Flex by Sheraton Birmingham Jewellery Quarter](https://www.expedia.co.uk/Birmingham-Hotels-Bloc-Hotel-Birmingham.h4238758.Hotel-Information) > > [Colle Alberti Country House](https://www.expedia.co.uk/Cerreto-Guidi-Hotels-Colle-Alberti-Country-House.h106114809.Hotel-Information) ### Flights > [Flights from Bang Phli (BKK) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/bkk/edi/bangkok-to-edinburgh) > > [Flights from Manchester (MAN) to Christchurch (CHC)](https://www.expedia.co.uk/lp/flights/man/chc/manchester-to-christchurch) > > [Flights from Christchurch (BOH) to Kos (KGS)](https://www.expedia.co.uk/lp/flights/boh/kgs/bournemouth-to-kos) ### Activities ### Packages > [Saskatchewan Holidays](https://www.expedia.co.uk/Saskatchewan.d11191.Holidays-City-Breaks) > > [Atlanta Holidays](https://www.expedia.co.uk/Atlanta.d178232.Holidays-City-Breaks) ### General ---