Travelers find a perfect balance of relaxation and adventure at this welcoming retreat where staff provide insider guidance for the best local experiences
Arawa Park Hotel offers luxury minutes from Polynesian Spa. Guests enjoy a modern gym and free in-room WiFi. The Atrium Restaurant serves satisfying meals, and the bar is a comfortable space to unwind after exploring.
Located in Glenholme, a neighbourhood in Rotorua, Arawa Park Hotel is near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's activities can be experienced at Skyline Rotorua and Rotorua Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Discover the area's water adventures with nearby parasailing, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our Rotorua travel guide
272 Fenton St, Rotorua, 3201
What's nearby
Tamaki Maori Village
18 min walk - 1.0 mile
Whakarewarewa: The Living Maori Village
20 min walk - 1.1 miles
Polynesian Spa
2 min drive - 0.9 miles
Redwoods Whakarewarewa Forest
4 min drive - 1.8 miles
Rotorua Central Mall
11 min walk - 0.6 miles
Getting around
Rotorua (ROT-Rotorua Regional)
12 min drive
Restaurants
Ciabatta Bakery
14 min walk
McDonald's
13 min walk
Delhi Hut
18 min walk
Pantry D'or
13 min walk
Chicking
15 min walk
About this property
Arawa Park Hotel
Luxury upscale hotel near Polynesian Spa
Take advantage of dry cleaning/laundry services, a bar and a gym at Arawa Park Hotel. The on-site restaurant, Atrium Restaurant, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
Free self-parking
Full breakfast (surcharge), express check-out and babysitting (surcharge)
Wedding services, luggage storage and meeting rooms
Guest reviews give top marks for the helpful staff
Room features
All 135 rooms include comforts such as free WiFi and minibars. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
Heating and ceiling fans
Free toiletries and hairdryers
50-inch Smart TVs with cable channels
LED light bulbs, mini fridges and childcare services
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
A bar/lounge
A restaurant
Restaurants on site
Atrium Restaurant
Things to do
Gym
Family friendly
In-room babysitting
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 1997
Comprehensive food waste policy
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
50-inch smart TV with cable/satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Mini-fridge
Minibar
More
Ceiling fan
Heating (climate-controlled)
Iron/ironing board
LED lighting
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Express check-out available
Special check-in instructions
The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: NZD 100 per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
Credit card charges are subject to a surcharge of 2.00 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges
Frequently asked questions
Is Arawa Park Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Arawa Park Hotel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 30 Mar 2026 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Arawa Park Hotel?
Self-parking is free at this property.
What time is check-in at Arawa Park Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Arawa Park Hotel?
Checkout is at 10 AM.
Where is Arawa Park Hotel located?
Located in Glenholme, this luxury hotel is within 1 mile (2 km) of Racing Rotorua and Polynesian Spa. Rotorua Central Mall and Government Gardens are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arawa Park Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was clean and spacious, great for the kids.
Overall the hotel is a bit old but would go back again!
Carlos
Stayed 2 nights in Jan 2026
8/10 Good
Alena
22 Jan 2026
Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Clean room, loved that our room had 3 double/queen beds. Lots of room for our family of 5! Little kitchenette that we could prepare dinner but lots of restaurants around the area that we enjoyed. Also a balcony! Great room and they had a laundry room, no charge. Would stay here again.
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Staff were helpful and courteous, rooms were spacious, beds were clean and comfortable. Rooms could do with some updating and cleanliness could do with some improvement. The breakfast buffet was not too impressive and at times felt under staffed. The shower in our room was terrible it would go from hot to cold continuously.
Gabriela
Stayed 3 nights in Jan 2026
4/10 Poor
karen
6 Dec 2025
Disliked: Cleanliness, amenities
Beds are comfortable, free parking, 24 hours reception. Those are the only good things about this hotel. It is old, it is dirty, and breakfast was terrible
The photographer that took the photos of making this hotel look great… However the reality doesn’t matchup.
The hotel is tired. Built probably in the 1970s or 80s, it would have been great but today it’s just behind the times.
The good thing is the room was large. The bathroom needs updating. The spa bath looks out of place …. But if you get this hotel at the right rate it then you will be happy as it is clean and tidy….
my family had a wonderful stay at Arawa Park, all staff were so helpful and friendly, room was very spacious for our family of 5, clean and tidy, beds were super comfy! restaurant buffet breakfast was great too, will stay again
Sam
Stayed 1 night in Sep 2025
8/10 Good
Aurabind
30 Dec 2025
Liked: Staff & service
Good location with downtown area within 5 minute drive. Other sites such as the geothermal sites and gondola/luge/zorb are within about 15 minute drive. The room was spacious. A couch would have fit easily and would have been helpful. The hotel is dated and could use some deep cleaning and upgrading. But overall it was convenient with the kids. The front staff were helpful .
Visiting from the USA. Clean rooms and common areas. Rooms were very large. AC and ceiling fan kept things cool. Balcony was comfortable and afforded views of the tracts. We did not choose the breakfast as we thought it was a bit pricey. The restaurant dining area was very nice , though and decorated beautifully.
we didn't have breakfast. We arrived after 3 pm however our room wasn't ready until 4:15 pm. The duty manager Raghav Chopra was not helpful and very low customer service. He asked us to wait for 15 to 20 miniutes however he never came back to us!!!!???? Hotel is very clean and easy access to shopping centre.
Hamid
Stayed 1 night in Jan 2026
8/10 Good
Kim
3 Oct 2025
Liked: Cleanliness, staff & service
Good location. Staff was pleasant. Property is a little outdated.