Rydges Rotorua

Photo gallery for Rydges Rotorua

Primary image
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Rydges Rotorua

Rydges Rotorua

4.0 star property

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Kitchen
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
272 Fenton St, Rotorua, 3201

Explore the area

  • Popular LocationWhakarewarewa Hot Springs10 min walk
  • Popular LocationTamaki Maori Village17 min walk
  • Popular LocationPolynesian Spa20 min walk
  • AirportRotorua (ROT-Rotorua Regional)9 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 19 Jul 2020 - 8 Jun 2022.

About this area

Rotorua

Rydges Rotorua is located in Fenton Street, a neighbourhood in Rotorua, and is near the airport. Whakarewarewa: The Living Maori Village and Tama-te-Kapua Meeting House are local landmarks, and travellers looking to shop may want to visit Rotorua Central Mall and Rotorua Night Market. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Discover the area's water adventures with nearby parasailing, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Whakarewarewa Hot Springs - 10 min walk
  • Rotorua Central Mall - 15 min walk
  • Tamaki Maori Village - 17 min walk
  • Polynesian Spa - 20 min walk
  • Rotorua Night Market - 2 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • Ciabatta Cafe and Bakery - 14 min walk
  • Herbs & Spice Thai Restaurant - 14 min walk
  • Steam - 15 min walk
  • Yamato Japanese Restaurant - 16 min walk
  • The Art Cafe - 17 min walk

About this property

Rydges Rotorua

Luxury Rotorua hotel in Fenton Street, near Polynesian Spa
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site. All 135 rooms provide kitchenettes with fridges, plus free WiFi and TVs with satellite channels. Guests will also find 24-hour room service, minibars and coffee makers.
Rydges Rotorua offers 135 accommodations with minibars and a safe. Televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 28-28 for adults and NZD 15-20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Kitchenette
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Atrium Restaurant

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 19 July 2020 to 8 June 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 28 and NZD 28 for adults, and NZD 15 and NZD 20 for children (approximately)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges
Rydges Rotorua Hotel
Rydges Rotorua Rotorua
Rydges Rotorua Hotel Rotorua

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 226 out of 983 reviews
5 - Excellent 23%
Rating 4 - Good. 333 out of 983 reviews
4 - Good 34%
Rating 3 - Okay. 226 out of 983 reviews
3 - Okay 23%
Rating 2 - Poor. 132 out of 983 reviews
2 - Poor 13%
Rating 1 - Terrible. 66 out of 983 reviews
1 - Terrible 7%

3.7/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great family hotel, friendly staff. We had a fun time
Stayed 3 nights in Jul 2020

1/5 Terrible

Stayed 2 nights in Jul 2020

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff but wifi didn't work, very limited sky tv. Check in delayed by 4 hours as room not ready at check in time.
Stayed 3 nights in Jul 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think for the price we paid we would expect much more for a room, the room facilities were not good, the carpet was not clean, there was rubbish under the sofa, the service was slow at the counter and dinner, I think there were not enough staff on for the demand.
Stayed 1 night in Jul 2020