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Sudima Lake Rotorua

4.0 star property

Choose dates to view prices

Located close to Polynesian Spa and Tamaki Maori Village, Sudima Lake Rotorua provides a garden, dry cleaning/laundry services and a bar. The on-site restaurant, Okareka Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £78
includes taxes & fees
29 May - 30 May
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About this property

Sudima Lake Rotorua

  • Upscale hotel near Lake Rotorua
  • Located close to Polynesian Spa and Tamaki Maori Village, Sudima Lake Rotorua provides a garden, dry cleaning/laundry services and a bar. The on-site restaurant, Okareka Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and express check-in
    • Multilingual staff, 4 meeting rooms and a porter/bellboy
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 247 rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and hairdryers
    • TVs with premium channels
    • Fridges, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is £73
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Sudima Lake Rotorua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sudima Lake Rotorua?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Sudima Lake Rotorua on 29 May 2026 start from £78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sudima Lake Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sudima Lake Rotorua?

Self-parking is free at this property.

What time is check-in at Sudima Lake Rotorua?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Sudima Lake Rotorua?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Sudima Lake Rotorua located?

Located in the heart of Rotorua, this hotel is steps away from Lake Rotorua and Polynesian Spa. Tamaki Maori Village and Redwoods Whakarewarewa Forest are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 403 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

Verified

8/10 Good

Maria Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, friendly staff, will come back again :)
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice and the staff was friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
Very helpful staff, and a great variety of rooms to suit all needs
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, amenities
The breakfast is good. Room is clean and staff is friendly.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

cheryl

Liked: Cleanliness, staff & service, amenities
This is a good place to stay in Rotorua! Rooms are clean, and comfortable! Staff is friendly! Nice option having a bar on site.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,clean,close to amenities.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy, and polite staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Qiru

Liked: Cleanliness, amenities, property conditions & facilities
Super great location. Good breakfasts. Large, comfortable room with excellent beds. Excellent staffs and services.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service from Mel on reception. Also, room was recently refurbished, clean and well presented. Great range of facilities too.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Clean, warm welcome, small swimming pool, fridge, AC that works. Right by thermal baths , which are well worth a visit. Lots of eateries nearby. Hotel bar. Self serve laundry.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yolanda

Liked: Staff & service
It was as expected. A very large hotel catering for tour parties rather than individuals, but the staff were lovely.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, we had an issue with the room Air conditioning that couldn't be fixed straight away so the gave us a new room (which had a better view). It was clean and tidy, the staff were really helpful and pleasant they were Mel, Nasia (I've probably spelt that wrong) and the guy working with Mel that looked at the AC. Would highly recommend staying and would definitely stay there again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pundit

Liked: Cleanliness, amenities, property conditions & facilities
All services was very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, pleasant welcoming staff. Breakfast great .
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
The front desk staff were very helpful. Check in/out was easy & smooth. The room was cleanly and was serviced daily.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, especially the fantastic front desk ladies who were Super friendly and welcoming. Rooms were roomy The laundry room was a little bit of a fight, long line ups for only 3 washers and 2 dryers. Other than that, location fantastic, seating area for catch up drinks and coffee is very cosy. Overall a fantastic stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
The staff at Sudima were the friendliest we have ever encountered, they were friendly, helpful and always had a smile. The hotel was clean, and breakfast was fresh even with the coach loads that had come through earlier in the morning
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
Good sized rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are terrific especially Mathew ...... rooms are great, food is great ........ I'll be back :)
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Room was great but the shower was not - the water was hot and then cold and then hot again. Made showering tricky. Apart from that, everything.was great. Staff was super friendly and helpful. The restaurant was ecellent (for dinner and breakfast)
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Lisa

Liked: Staff & service
Room was fine. Staff very friendly. Breakfast and restaurant was very good. Downside for us there was a constant tapping throughout the night making it difficult to sleep. Hard to determine what/where it was coming from.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Taran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like property has been recently renovated. Great location next to the lake and by the Polynesian pools. Would definitely recommend.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with comfortable rooms. Good onsite dining options
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay were great
Stayed 2 nights in Feb 2025