Title: Rotorua Citizens Club Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9624392&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rotorua Citizens Club Travelers enjoy evening cocktails at the welcoming bar, followed by a hearty breakfast that prepares them for exploring the surrounding attractions ## Photo gallery for Rotorua Citizens Club ![Staircase - Rotorua Citizens Club (Rotorua)](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/ff0c0e83.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Rotorua Citizens Club (Rotorua)](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/cb30bf23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Rotorua Citizens Club (Rotorua)](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/00d126a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets - Rotorua Citizens Club (Rotorua)](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/47944f13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Rotorua Citizens Club (Rotorua)](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/a13af438.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Polynesian Spa, Rotorua Citizens Club hosts a daily manager's reception where guests connect with staff. The property offers free in-room WiFi, while the on-site restaurant serves lunch and dinner for those who prefer dining without leaving the premises. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Bar - Laundry room - Housekeeping £53 includes taxes & fees 11 Feb - 12 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9624392&PinnedHotelID=9624392&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Family Room, Non Smoking (Twin-Family) ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/875ddfca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Non Smoking (Twin-Family) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Heating Fridge TV Private bathroom Coffee/tea maker Cable channels Daily housekeeping - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Standard Room, Non Smoking (Twin-Four Singles) ![Standard Room, Non Smoking (Twin-Four Singles) | Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/ab5a2bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking (Twin-Four Singles) 8.0 Very good 6 reviews ### Highlights Soundproofed Heating Fridge TV Private bathroom Coffee/tea maker Cable channels Daily housekeeping - Sleeps 4 - 4 Single Beds ### View all photos for Standard Room, Non Smoking (Single) ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/d604e5d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking (Single) 8.0 Very good 1 review ### Highlights Soundproofed Heating Fridge TV Separate bedroom Private bathroom Coffee/tea maker Cable channels - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) ![Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/c0332ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) ### Highlights Soundproofed Heating Fridge TV Private bathroom Coffee/tea maker Cable channels Daily housekeeping - Sleeps 2 - 2 Double Beds OR 2 Queen Beds ### View all photos for Standard Studio, Non Smoking ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/875ddfca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, Non Smoking 8.6 Excellent 16 reviews ### Highlights Soundproofed Heating Fridge TV Separate bedroom Private bathroom Coffee/tea maker Cable channels - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single) ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624392/d604e5d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking, Shared Bathroom (Twin-Single) ### Highlights Soundproofed Heating Fridge TV Coffee/tea maker Cable channels Daily housekeeping - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Rotorua-Citizens-Club.h9624392.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Rotorua-Citizens-Club.h9624392.Hotel-Information) ## About the area Inner City, a neighbourhood in Rotorua, is home to Rotorua Citizens Club. Eat Street and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. [Visit our Rotorua travel guide](https://www.expedia.co.uk/Rotorua.dx6048125) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.13460%2C176.25003&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=swrgJCu_IputWF8FXjBlMRAi3Ng=) 1146 Rangiuru Street, Rotorua, 3010 ### What's nearby - ![Rotorua featuring markets and night scenes](https://images.trvl-media.com/place/553248635754896551/a157f57e-fa78-46ea-828f-8c88fb250f81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eat Street 2 min walk \- 0.1 miles - ![This show was awesome! After the initiation you are welcomed into the village and go threw different stations learning about the culture and then you get a performance show and dinner. Definitely recommend and reservations book way out, so book early! And tip: ask for Mark to be your driver... Seriously I can't remember the last time I laughed so hard](https://images.trvl-media.com/place/6048125/db969533-3267-4563-b042-8d58fe787fa7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tamaki Maori Village 6 min walk \- 0.4 miles - Rotorua i-SITE Visitor Centre 3 min walk \- 0.2 miles - Rotorua Night Market 3 min walk \- 0.2 miles - Rotorua Central Mall 10 min walk \- 0.6 miles ### Getting around - Rotorua (ROT-Rotorua Regional) 13 min drive ### Restaurants - Poco. 1 min walk - Pig & Whistle 3 min walk - Fat Dog Cafe & Bar 2 min walk - Brew | Craft Beer Pub 3 min walk - Nando's 2 min walk ## About this property ### Rotorua Citizens Club Hotel near Skyline Rotorua A free daily manager's reception, laundry facilities and a bar are just a few of the amenities provided at Rotorua Citizens Club. The on-site restaurant, Rotorua Citizens Club, offers lunch and dinner. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Smoke-free property, a billiards/pool table and a lift - ATM/banking services and a banquet hall Room features All guestrooms at Rotorua Citizens Club include comforts such as free WiFi and sound-insulated walls. Other amenities include: - TVs with cable channels - Fridges, coffee/tea makers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/96000000/95710000/95705200/95705139/ddc2fd69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stay Hostel Rotorua Inner City - Parking included - Free Wi-Fi - Laundry room - Microwave 8.0 Very good 39 reviews £46 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=95705139&PinnedHotelID=95705139&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7090000/7088200/7088139/d7bcb4cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fernleaf Motel Victoria - Parking included - Free Wi-Fi - Housekeeping - Microwave 8.4 Very good 184 reviews £59 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=7088139&PinnedHotelID=7088139&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/3000000/2600000/2594300/2594217/525ce3c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Six on Union Victoria - 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Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A restaurant - Free daily manager's reception - Hosted evening meal available on weekdays for a fee of NZD 25 ### Restaurants on site - Rotorua Citizens Club ### Things to do - Billiards/pool table ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - ATM - Laundry facilities - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 10 PM Early check-in subject to availability Early check-in fee: NZD 20.00 Late check-in subject to availability Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability Late check-out fee: NZD 20.00 ### Special check-in instructions The front desk is open daily from 9:00 AM - 10 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 20.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in fee: NZD 20.00 (subject to availability) - Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM - Late check-out fee: NZD 20.00 (subject to availability) - Rollaway bed fee: NZD 20.0 per night - Hosted evening meal: NZD 25.00 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Rotorua Citizens Club Hotel Citizens Club Hotel Rotorua Citizens Club Rotorua Citizens Club Hotel Rotorua Citizens Club Rotorua Rotorua Citizens Club Hotel Rotorua ## Frequently asked questions ### Is Rotorua Citizens Club pet-friendly? ### How much does it cost to stay at Rotorua Citizens Club? ### How much is parking at Rotorua Citizens Club? ### What time is check-in at Rotorua Citizens Club? ### What time is check-out at Rotorua Citizens Club? ### Where is Rotorua Citizens Club located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Rotorua Citizens Club Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 207 8 - Good 242 6 - Okay 80 4 - Poor 26 2 - Terrible 23 ## Reviews ### 10/10 Excellent #### Marlene 27 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### club for the locals ,welcoming to the traveler Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters. ##### Marlene Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Thomas 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location! ##### Thomas Stayed 1 night in Mar 2025 ### 8/10 Good #### Elina 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm. ##### Elina Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Bernadette 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night. ##### Bernadette Stayed 4 nights in Mar 2025 ### 6/10 Okay #### M 28 Mar 2025 Liked: Staff & service #### Good stay It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly ##### M Stayed 1 night in Mar 2025 ### 8/10 Good #### Stevie 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding ##### Stevie Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Robert 31 Jan 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Location is excellent ##### Robert Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Rahera 22 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, all amenities close ##### Rahera Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Diego 30 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, walking distance from the volcanic park and restaurants. Highly recommend! ##### Diego Stayed 1 night in Jan 2024 ### 10/10 Excellent #### S 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quiet. Good security. Very good restaurant ##### S Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Dianne 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its uniqueness to us was it is just 5 minutes away from The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10\. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler ##### Dianne Stayed 1 night in May 2025 ### 10/10 Excellent #### Rahera 12 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean, beds were soft and comfortable, shower was a little on the down side, as you had to play with the tap to make the water flow. ##### Rahera Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Amanda 26 Jan 2025 It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good. Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay ##### Amanda Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Peata 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A satisfied customer The hotel was close to the lakeside where we were to attend the outdoor concert the day we'd booked for an overnight stay so it was very handy and very affordable...the room was very warm and inviting the beds were comfortable and the shower was bliss to hop under after spending a night out in the cold. ##### Peata Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Tanea 28 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I just love the convenience of when your hungry can walk down to the club restaurant and have a kai have a few drinks at the bar if you want. The location of in the middle of town. how clean, safe access in and out of the upstairs to our rooms. all the necessities you need for a night or two. This is our go to place when staying in Rotas ##### Tanea Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Nitish 30 Jun 2024 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location. ##### Nitish Stayed 1 night in Jun 2024 ### 8/10 Good #### Joshua 20 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was very well located and everyone was very nice. We didn't know that a "Citizens Club" is like a VFW in the US, so it was a funny surprise being the only under 55 at the bar/restaurant area. The free parking and wifi were solid. The room had every basic you'd need, I think the only thing was not having aircon was a little warmer in summer, but they did supply a fan which was nice. ##### Joshua Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Carolyn 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you ##### Carolyn Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Verified traveller 1 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A bizarre experience Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 4/10 Poor #### HOI FAI 29 Dec 2023 Disliked: Property conditions & facilities Check in time ends at 10 PM was not correct. Water supply stopped suddenly in the middle of the night, needed to wait for awhile to let it resume. Room is outdated. But the location is good which is near the restaurants. ##### HOI FAI Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Anthony 15 Jan 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Cheap for a reason The rooms are above a social club that caters for the older generation. The club had snooker tables, restaurant and a bar. The karaoke night was a blast. The club is located close the centre of town and the main attractions. The check in was down by Tina who appeared to look after the check in and run the bar. She was friendly and helpful. The room and shower room were not clean. Above head height there was dust and the shower room extractor vent was in need of a deep clean. ##### Anthony Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Thomas 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Real liked that everything was clean and tidy the staff went the xtra mile with everything that they could do for us would have liked a microwave in the room cos although we ate all our meals except for breakfast the doggy bags we ended up with after our meals and took up to our rooms were eaten cold for breakfast as there was no oven or microwave iwe feel that having a microwave in the rooms would not take away the use of the dining room meals as they are good value for money and serve the most excellent meals there and their variety of meals on their menus was huge and reasonably priced not too mention the service from the chef and his assistants which was absolutely brilliant will continue going to and staying there when we are in Rotorua best place,ever ##### Thomas Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Verified traveller 11 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Loved the room and the location. Bar downstairs and dining options nearby as well. ##### Verified traveller Stayed 1 night in Nov 2024 ### 8/10 Good #### Sharlene 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a great stay and needs met. ##### Sharlene Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Jairo 4 Jan 2026 Disliked: Cleanliness Room was not clean, amenities ##### Jairo Stayed 1 night in Jan 2026 ---