Title: Pullman Rotorua Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=42400473&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pullman Rotorua Travelers can enjoy flavorful dining at Barrel & Co Bar and Grill while surrounded by the natural beauty of Government Gardens in Rotorua ## Photo gallery for Pullman Rotorua ![Front of property – evening/night - Pullman Rotorua (Rotorua)](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/11fed01c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Pullman Rotorua (Rotorua)](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/3fb3dfd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Al fresco dining - Pullman Rotorua (Rotorua)](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/7d0111e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, minibar, in-room safe - Pullman Rotorua (Rotorua)](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/6cc6d6f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed, Lake View | Premium bedding, down duvets, minibar, in-room safe - Pullman Rotorua (Rotorua)](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/48a4fe37.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pullman Rotorua, steps from Government Gardens, offers a peaceful retreat with modern amenities. Dine outdoors at Barrel & Co Bar and Grill, relax at the bar, or stay fit in the gym. This luxury eco-certified hotel provides free in-room WiFi and multilingual staff. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym - Breakfast available - Parking available £160 includes taxes & fees 22 Mar - 23 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=42400473&PinnedHotelID=42400473&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 19 of 19 rooms ### View all photos for Superior Room, 1 King Bed, City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/f35cfeb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.8 Excellent 30 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Dining table - City view - 280 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, Lake View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/01b2faa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Lake View 9.8 Exceptional 12 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Dining table - Lake view - 280 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Queen Beds, City View ![Superior Room, 2 Queen Beds, City View | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/7b00c988.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, City View 8.8 Excellent 15 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Dining table Smart TV - City view - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/be03212f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Dining table - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Lake View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/01b2faa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Lake View 8.6 Excellent 11 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Dining table - Lake view - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed, City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/89bbfc75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Dining table - City view - 592 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Two Queen Room with City View ![Shower, rainfall showerhead, designer toiletries, hair dryer](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/w628h440x12y0-e72fc403.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Queen Room with City View - Sleeps 2 ### View all photos for Superior King Room with City View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/3ccd02d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room with City View - Sleeps 2 ### View all photos for Deluxe King Room with City View ![Shower, rainfall showerhead, designer toiletries, hair dryer](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/b6b36ddb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room with City View - Sleeps 2 ### View all photos for Superior Two Queen Room with Lake View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/35b77179.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Queen Room with Lake View - Sleeps 2 ### View all photos for Superior King Room with Lake View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/bb4844bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room with Lake View - Sleeps 2 ### View all photos for Deluxe King Room With Lake View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/889a1161.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room With Lake View - Sleeps 2 ### Deluxe Executive King Room with City View - Sleeps 2 ### Deluxe Executive King Room with Lake View - Sleeps 2 ### Superior King Suite with City View - Sleeps 2 ### Executive King Suite with Lake View - Sleeps 2 ### View all photos for Deluxe Room, 1 King Bed, City View (Deluxe) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/01b2faa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View (Deluxe) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Dining table Smart TV - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/111873a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Lake View (Deluxe) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Dining table Smart TV - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, Lake View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/89bbfc75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Lake View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Dining table Smart TV - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Pullman-Rotorua.h42400473.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Pullman-Rotorua.h42400473.Hotel-Information) ## About the area Inner City, a neighbourhood in Rotorua, is home to Pullman Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Government Gardens and Lake Rotorua. Polynesian Spa and Rotorua Central Mall are two other places to visit that come recommended. [Visit our Rotorua travel guide](https://www.expedia.co.uk/Rotorua.dx6048125) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.13469%2C176.25267&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gsh8--TCPzc_5csHE-hnmMdYgpE=) 1135 Arawa St, Rotorua, 3010 ### What's nearby - ![Rotorua featuring markets and night scenes](https://images.trvl-media.com/place/553248635754896551/a157f57e-fa78-46ea-828f-8c88fb250f81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eat Street 2 min walk \- 0.1 miles - ![This show was awesome! After the initiation you are welcomed into the village and go threw different stations learning about the culture and then you get a performance show and dinner. Definitely recommend and reservations book way out, so book early! And tip: ask for Mark to be your driver... Seriously I can't remember the last time I laughed so hard](https://images.trvl-media.com/place/6048125/db969533-3267-4563-b042-8d58fe787fa7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tamaki Maori Village 3 min walk \- 0.2 miles - ![Polynesian Spa featuring a pool](https://images.trvl-media.com/place/6108090/7dcc835d-d3bf-4b0d-a95e-6b3666a422cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Polynesian Spa 8 min walk \- 0.5 miles - Rotorua Night Market 3 min walk \- 0.2 miles - Rotorua Central Mall 8 min walk \- 0.5 miles ### Getting around - Rotorua (ROT-Rotorua Regional) 13 min drive ### Restaurants - Poco. 2 min walk - Aroma Cafe 3 min walk - Pig & Whistle 2 min walk - Atticus Finch 3 min walk - Fat Dog Cafe & Bar 1 min walk ## About this property ### Pullman Rotorua Luxury hotel near Rotorua Central Mall Located close to Government Gardens and Polynesian Spa, Pullman Rotorua provides dry cleaning/laundry services, a bar and a gym. The on-site steakhouse, Barrel & Co Bar and Grill, features al fresco dining. Free in-room WiFi and conference space are available to all guests. Other perks include: - Full breakfast (surcharge), bike hire and valet parking (surcharge) - An electric car charging station, express check-out and concierge services - Coffee/tea in reception, meeting rooms and a water dispenser - Guest reviews say great things about the helpful staff Room features All 130 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and designer toiletries - 49-inch Smart TVs with streaming services and premium channels - Wardrobes/cupboards, free tea bags/instant coffee and electric kettles ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/472cd4d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Rotorua Lakeside Inner City - Pool - Hot tub - Kids’ pool - Free Wi-Fi 7.8 Good 1,004 reviews £97 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/874de647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - 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Electric car charging station on site - Height restrictions apply for on-site parking - Secured, covered valet parking on site (NZD 59 per day; includes in/out privileges) - Limited on-site valet parking ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 25 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Barrel & Co Bar and Grill ### Things to do - Bicycle rentals - Gym ### Family friendly - Dining table - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 1,227 square feet of conference space - 4 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways (130 centimetre high) - Lift (150 centimetre wide door) - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2019 - Comprehensive recycling policy - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Partially-open bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch smart TV with premium digital channels - MP3 dock - Pay films - Streaming services ### Food and drink - 24-hour room service - Dining table - Electric kettle - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The property charges 2 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 150.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately NZD 49 for adults and from NZD 25 for children - Valet parking fee: NZD 59 per day (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: NZD 150.0 per night - Credit card charges are subject to a surcharge of 2 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Pullman Rotorua Hotel Pullman Rotorua Rotorua Pullman Rotorua Hotel Rotorua Pullman Rotorua (Opening January 2020) ## Frequently asked questions ### Is Pullman Rotorua pet-friendly? ### How much does it cost to stay at Pullman Rotorua? ### How much is parking at Pullman Rotorua? ### What time is check-in at Pullman Rotorua? ### What time is check-out at Pullman Rotorua? ### Where is Pullman Rotorua located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pullman Rotorua Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 276 8 - Good 120 6 - Okay 55 4 - Poor 29 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Gillian 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, quiet clean comfortable room, great staff. ##### Gillian Stayed 4 nights in Jan 2026 ### 8/10 Good #### ERIC 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities convenient location with lots of cafes, grocery stores, restaurant near by. ##### ERIC Stayed 1 night in Dec 2025 ### 10/10 Excellent #### alan 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was clean and tidy, and well looked after. ##### alan Stayed 1 night in Nov 2025 ### 8/10 Good #### Lance 14 Sept 2025 Great location and spacious rooms ##### Lance Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Daniel 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good room with great view. Smart hotel entrance. E-bikes available to hire directly from the hotel. Well located for foodies and for access to the Polynesian Spa. ##### Daniel Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Melissa 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was in a very convenient location. It was comfortable and clean! ##### Melissa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Con 28 Apr 2025 Liked: Property conditions & facilities Wonderful stay, friendly staff ##### Con Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Patricia 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very helpful. Clean. Beautiful gardens ##### Patricia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms ##### David Stayed 2 nights in May 2025 ### 10/10 Excellent #### richard 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the restaurant and walkability to lots of other options nearby. Room was very clean Staff were wonderful always greeted us with a smile ##### richard Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Pally 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly. The beds were comfortable and the rooms were really clean. Very pleasant stay. ##### Pally Stayed 1 night in Mar 2025 ### 10/10 Excellent #### GURBIR 22 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk. ##### GURBIR Stayed 2 nights in May 2025 ### 8/10 Good #### Dane 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, probably best hotel in Rotorua. Love the milk on tap. Nice gym, excellent TVs that aren't locked down like other hotels. Negatives - valet parking is so expensive that it sits empty, bed not super comfortable, and the lighting setup is bizarre. Can't turn on bathroom light separately to bedroom light, so you'll wake people up. ##### Dane Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lynsay 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean, staff were excellent. Would definitely stay there again. ##### Lynsay Stayed 2 nights in Jan 2025 ### 8/10 Good #### Susan 11 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Great rooms with comfortable beds and all the amenities you need. ##### Susan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Michelle 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The wonderful staff ... nice and walk to local restaurant. And to the lake front... cleanliness of the rooms ![](https://a.travel-assets.com/ugc/hotel-reviews/79f24e44-ed17-432d-87f6-cbe43355ae4c-1753503267641.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e6a5838-2569-4192-9dbb-0ea88d687238-1753503267466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9defb63d-9691-4b3f-a0a0-6e74f4d0a42d-1753503266462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/954b47bb-0a7a-4629-89de-e2fe4d06b1b2-1753503267167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Lincoln 16 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for family ##### Lincoln Stayed 2 nights in May 2024 ### 4/10 Poor #### Mark 30 Jan 2026 Disliked: Property conditions & facilities Dated. Uncomfortable spongy bed. Not business friendly. No proper desk and chair in rooms. Lobby lounge chairs Uncomfortable circa 1980s (had to go down the road to find a quiet comfortable place). Premiere King room only come with Special Access bathroom. Downgraded room to change still charged same amount. New room window squealed in the wind. Was offered a third room for last night, but too late. Shower rose squirts everywhere due to broken connection. Toilet door stays open, no privacy. Breakfast over priced for poor quality (no fried or poached egg service, only offered precooked. No sausages, only undercooked bratwaurst). Double charged for valet parking (about the most expensive valet parking in NZ $59, 9 other 4&5 star hotels in trip, free or $25-$38). I could go on...staff reasonably accommodating and courteous though. ##### Mark Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Theresa 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to lots of restaurants! Loved the room and view of the lake. ##### Theresa ### 10/10 Excellent #### Cara 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended. ##### Cara Stayed 1 night in May 2025 ### 10/10 Excellent #### richard 20 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities We used valet parking. Breakfast was very good and dinner was great here. Nice room with comfortable beds ##### richard Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Margaret 25 Mar 2024 Liked: Amenities Great hotel, comfortable room, very good staff ##### Margaret Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### roberta 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! Convenient location to areas of dining and shopping! The only thing negative there is no parking lot or parking garage. There is valet parking which cost 59 NZ dollars per night amd on street parking free 5 pm til 9 am. So we choose street parking but then left hotel early to avoid a ticket. ##### roberta Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ellie 2 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel is very good! Great location for walking around the city and my kids is really enjoyed the breakfast buffet ! ##### Ellie Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Saba 18 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Had a wonderful experience at the hotel, friendly staff and lots of food options nearby! Hotel was modern, clean and really nice ##### Saba Stayed 2 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Cabin Rentals Westward Ho](https://www.expedia.co.uk/Westward-Ho-Cabins.d3000009368-aaCabins.Travel-Guide-Accommodation) > > [Island View Holiday Park](https://www.expedia.co.uk/Opotiki-Hotels-Island-View-Holiday-Park.h9624950.Hotel-Information) > > [Beach Resorts & Hotels in Fuerteventura](https://www.expedia.co.uk/Fuerteventura-Hotels-Beach-Hotels.0-0-d1263-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotels with a View in Marina Bay](https://www.expedia.co.uk/Marina-Bay-Singapore-Hotels-Hotel-With-A-View.0-n6047873-0-thotelwithaview.Travel-Guide-Filter-Hotels) > > [Rydges Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Rydges-Rotorua.h329597.Hotel-Information) > > [travelodgeuk Hotels in Rustington](https://www.expedia.co.uk/Rustington-Hotels-Travelodge-UK.0-0-d602153--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Church Farm Ardeley](https://www.expedia.co.uk/Stevenage-Hotels-Church-Farm-Ardeley.h39682621.Hotel-Information) > > [Tasman Holiday Parks - Papamoa Beach](https://www.expedia.co.uk/Tauranga-Hotels-Papamoa-Beach-Resort.h9629513.Hotel-Information) > > [Hotels in Toulouse City-Centre](https://www.expedia.co.uk/Toulouse-City-Centre-Toulouse-Hotels.0-n553248633938961663-0.Travel-Guide-Filter-Hotels) > > [Hotel RH Ifach](https://www.expedia.co.uk/Calpe-Hotels-Hotel-RH-Ifach.h1054531.Hotel-Information) > > [Anagata](https://www.expedia.co.uk/Nusa-Dua-Hotels-Anagata.h105963667.Hotel-Information) > > [Hotels with Parking in Bourton-on-the-Water](https://www.expedia.co.uk/Bourton-On-The-Water-Hotels-Hotel-With-Free-Parking.0-0-d7621-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [The Lana - Dorchester Collection](https://www.expedia.co.uk/Dubai-Hotels-The-Lana.h94894908.Hotel-Information) > > [5 Star Hotels in Taghazout](https://www.expedia.co.uk/5Star-Taghazout-Hotels.s50-0-d6153242.Travel-Guide-Filter-Hotels) > > [On The Point - Lake Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Peppers-On-The-Point-Lake-Rotorua.h1207535.Hotel-Information) ### Flights > [Flights from Leeds (LBA) to Eelde (GRQ)](https://www.expedia.co.uk/lp/flights/lba/grq/leeds-to-groningen) > > [Flights from swi all airports airport](https://www.expedia.co.uk/lp/airports/swi/flights-from-swi-all-airports-airport) ### Cars > [Avis Car Rentals In Hastings](https://www.expedia.co.uk/Avis-Car-Rentals-In-Hastings.d4650-c41.Car-Rental-Guide-Suppliers) ### Packages > [Tavira Holidays](https://www.expedia.co.uk/Tavira.d182254.Holidays-City-Breaks) > > [Porto Holidays](https://www.expedia.co.uk/Porto.d603077.Holidays-City-Breaks) ### Holiday Rentals > [Kilmacolm Holiday Rentals](https://www.expedia.co.uk/Kilmacolm-Holiday-Rentals.d3000389129.Travel-Guide-HolidayRentals) ### General ---