Title: Prince's Gate Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Prince's Gate Hotel Luxury hotel with 2 restaurants and 3 outdoor pools ![Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/c311bd06.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Two Bedroom Suite (In Adjacent Building) | Private kitchen | Fridge, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/9f42b86a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/9bf1bea7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/78d34cf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/d0819fb4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Prince's Gate Hotel offers a peaceful retreat in the business district with three outdoor pools, an indoor pool, and four hot springs. Enjoy al fresco dining at two restaurants, free in-room WiFi, and a coffee shop. The helpful staff enhances stays near Polynesian Spa. 8.6 Excellent ## Popular amenities - - - - - - £85 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5826&PinnedHotelID=5826&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 14 of 14 rooms ![Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/9d9b7d96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite (In Adjacent Building) 8.0 Very good 12 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds - 538 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![One Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/e8f8b579.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite (In Adjacent Building) 7.6 Good 15 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Designer Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/3502c11c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Designer Room 8.6 Excellent 18 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Fridge LCD TV - 377 sq ft - Sleeps 3 - 1 King Bed ![Estate Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/68611f03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estate Room 8.8 Excellent 40 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Fridge LCD TV - 323 sq ft - Sleeps 2 - 1 King Bed ![Classic Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/e6be1ed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.0 Wonderful 31 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Fridge LCD TV Hypo-allergenic bedding - 205 sq ft - Sleeps 2 - 1 Double Bed ![Premium Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/fbfd9648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Two Bedroom Suite (In Adjacent Building) 7.0 Good 2 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds - 646 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ![Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/ae2b01d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duchess Suite 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Fridge LCD TV - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/f7123b33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/b49298b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estate Room - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/60478e2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/2da68146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Designer Room - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/029f5f3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Suite - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/c86f1f06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Two Bedroom Suite - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/5900/5826/3ce2968d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duchess Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Princes-Gate-Hotel.h5826.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Princes-Gate-Hotel.h5826.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.13481%2C176.25499&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d9OvyM3KoqC03CClfL0spgoBeLc=) 1057 Arawa Street, Rotorua, Bay of Plenty, 3010 #### What's nearby - Eat Street - 3 min walk - 0.2 miles - Tamaki Maori Village - 3 min walk - 0.2 miles - Rotorua Night Market - 5 min walk - 0.3 miles - Polynesian Spa - 6 min walk - 0.4 miles - Rotorua Central Mall - 8 min walk - 0.5 miles #### Getting around - Rotorua (ROT-Rotorua Regional) - 10 min drive #### Restaurants - ‪Capizzi Pizzeria - ‬5 min walk - ‪Pig & Whistle - ‬5 min walk - ‪The Vnam Kitchen - ‬4 min walk - ‪Fat Dog Cafe & Bar - ‬4 min walk - ‪Yaki Yaki - ‬5 min walk ## About this property ### Prince's Gate Hotel Luxury family-friendly hotel located in Inner City A poolside bar, an outdoor public bath (no minerals) and a terrace are just a few of the amenities provided at Prince's Gate Hotel. For some rest and relaxation, visit the 4 hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden. Other perks at this hotel include: - 3 outdoor pools and an indoor pool - Free self-parking - Full breakfast (surcharge), hot springs on-site and a local area shuttle - Babysitting (surcharge), concierge services and a 24-hour front desk - Guest reviews speak highly of the pool, helpful staff and location Room features All 50 individually furnished rooms have thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Heating and fans - Designer toiletries and hairdryers - LCD TVs with premium channels - Fridges, childcare services and electric kettles ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/14900/14866/7f861d9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel Rotorua Rotorua - Pool - Hot tub - Spa - Kids pool 8.2 Very good 1,000 reviews £98 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=14866&PinnedHotelID=14866&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/3000000/2060000/2056700/2056657/39b681d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JetPark Hotel Rotorua Victoria - 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Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,000 reviews £94 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=519220&PinnedHotelID=519220&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/2ab45308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wai Ora Lakeside Spa Resort Holdens Bay - Pool - Hot tub - Spa - Kids pool 8.2 Very good 602 reviews £67 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free offsite parking - Area shuttle (surcharge) - Free self parking on site - Onsite parking includes off-street options ### Food and drink - Daily full breakfast available 7 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Duke's Bar - Duke's Restaurant - Nellie Budd Restaurant ### Things to do - 3 outdoor pools - 4 hot springs - Children's pool - Hot tub - Indoor pool - Library - Piano - Sauna - Steam room - TV in common areas ### Family friendly - 3 outdoor pools - Children's pool - In-room babysitting - In-room refrigerator - Indoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - In a regional park - Picnic area - Terrace ### Spa - 4 hot springs - Hot springs open from 7:00 AM - 10:00 PM - Hot springs water temperature - 38 ºC - Private indoor bath (no minerals) in communal space - Private outdoor bath (no minerals) in communal space - Public outdoor bath (no minerals) - Sauna - Spa open daily - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - No lift ### More - 2 buildings - 2 floors - Banquet hall - Built in 1897 - Fireplace in lobby - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with premium digital channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Limited room service - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Fan - Free daily newspapers - Free local calls - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 AM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday: - Hot springs - Indoor pool - Outdoor pool - Sauna - Hot tub The following facilities are closed on Friday and Saturday: - Hot springs - Indoor pool - Outdoor pool - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for NZD 30 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 15 for children - Rollaway bed fee: NZD 30 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Hotel Princes Gate Princes Gate Hotel Princes Gate Hotel Rotorua Princes Gate Rotorua Princes Gate Prince's Gate Hotel Rotorua Prince's Gate Rotorua Prince's Gate Prince's Gate Hotel Hotel Prince's Gate Hotel Rotorua Prince's Gate Hotel Hotel Rotorua ## Frequently asked questions ### Does Prince's Gate Hotel have a pool? > Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. ### How much does it cost to stay at Prince's Gate Hotel? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on 14 Dec 2025 start from £85.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rotorua-Hotels-Princes-Gate-Hotel.h5826.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Prince's Gate Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Prince's Gate Hotel? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Prince's Gate Hotel? > Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours. ### What time is check-out at Prince's Gate Hotel? > Checkout is at 10 AM. ### Where is Prince's Gate Hotel located? > This family-friendly Rotorua hotel is located near the airport, just steps away from Government Gardens and Sir Howard Morrison Performing Arts Centre. Tamaki Maori Village and Rotorua Museum are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Prince's Gate Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 512 8 - Good 306 6 - Okay 116 4 - Poor 46 2 - Terrible 22 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Ruth 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms, great amenities, and very friendly staff. ##### Ruth Stayed 1 night in Sep 2025 ### 8/10 Good #### John 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful restoration of old hotel. ##### John Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rebecca 19 Jun 2025 Liked: Cleanliness, property conditions & facilities Great location & beautiful rooms ##### Rebecca Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ross 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful ambience. Had a great stay. ##### Ross Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Mrs Valerie 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room on ground floor of the old building. Comfortable bed. Nice decor. TV worked well. Bed comfy. Excellent breakfast. No safe in room which would be a bonus. ##### Mrs Valerie Stayed 2 nights in Oct 2025 ### 8/10 Good #### John 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Indulge in a piece of history in this lovely old building ##### John Stayed 1 night in Jul 2025 ### 8/10 Good #### Roger 8 Sept 2025 Liked: Cleanliness, property conditions & facilities Pool not available, dinner was great ##### Roger Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Annie 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The a la carte menu whilst not extensive is top quality and reasonably priced. ##### Annie Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Julie 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay over Kings birthday weekend Excellent stay at Princes Gate Hotel over Kings birthday. Great amenities and friendly staff, great hospitalities. Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/278610df-948e-40e7-b1af-9f72ae034609-1748847285994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/322d98f2-c85d-42c5-b816-5769557c8386-1748847286161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a81cf62b-661a-48a7-bd65-9d40c7354f75-1748847286167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44bf266e-0861-4650-ab5c-f4a0e6b3f3ef-1748847285809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Tamara 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely very well maintained historic hotel. Great geothermal pool. ##### Tamara Stayed 2 nights in Feb 2025 ### 8/10 Good #### Mark 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful ##### Mark Stayed 1 night in May 2025 ### 8/10 Good #### Barry 18 Oct 2025 Liked: Cleanliness, staff & service The property is 130 years old but well looked after although the floorboards do creak like Pais. Breakfast staff need more drive. We stayed 4 nights and every day you had to ask to have the milk, orange juice and coffee refilled and when the eggs and bacon ran out hey would come back with 2 eggs and a few rashes of bacon. I can understand if it was getting towards the end of breakfast but it was only 8 to 8.30. ##### Barry Stayed 3 nights in Oct 2025 ### 8/10 Good #### Stacy 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a lovely hotel however we were not impressed with the food at the restaurant ##### Stacy Stayed 2 nights in Jun 2025 ### 8/10 Good #### PJ 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel with lots of character. Superb location. Only constructive feedback would be that the bathroom could be updated a bit, and black-out curtains would be useful (it was hard to keep the light out). ##### PJ Stayed 2 nights in May 2025 ### 10/10 Excellent #### Susan 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site. ##### Susan Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room a bit small but ok for single person on a business trip. Shower VERY small. Clean and quiet with comfortable bed. Easy walking to Eat Street and other activities. Disappointed that Pools were closed for maintenance ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### christopher 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind ##### christopher Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jonathan 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice cozy place to stay, distance was close to most places within the city. Staff was also friendly and welcoming. ##### Jonathan Stayed 2 nights in Sep 2024 ### 8/10 Good #### Erica 26 Aug 2024 Liked: Amenities WOW what a beautiful hotel, a great find on our travels. Divine hotel rooms and great facilities. The three thermal pools are amazing. 10/10 Will definitely stay again. ##### Erica Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Helen 7 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely heritage property with fabulous staff. We enjoyed our daily breakfast and pool use. Great place to walk the township. ##### Helen Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### Elaine 20 May 2025 Disliked: Amenities, property conditions & facilities Property touted pools, hot tubs, and sauna. None were working during the visit. Room was extremely tiny. Would NEVER stay there again. ##### Elaine Stayed 1 night in May 2025 ### 10/10 Excellent #### Ray 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nostalgia and friendly ##### Ray Stayed 3 nights in Jan 2025 ### 8/10 Good #### Wayne 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A unique antique property across the street from the Prince's Gates at Government Gardens, hence the name. The hotel common areas are phenomenal, old woods, wallpapers and furnishings well maintained. I rarely photograph my hotel surroundings, but made an exception here - museum like! The dining area and bar were great. Had a breakfast plan that was very good. Spend an afternoon sitting in the lounge in front of fireplace reading. Nice! An easy walk from city center with shopping, dining, parks, thermal features. The hotel's thermal pool was down for repairs, but they provided access to Polynesian Spa's family pool - 10 min walk away. The Spa's lakeside pools were excellent. The room itself was antique/boutique quaint, but very small with minimal amenities. Bathroom was clean, but tiny. Smell of sulphur from the geothermal areas was everywhere. Woke me at 3am one night it was so strong. Staff was pleasant and helpful. Overall a nice stay. ![view from upstairs hallway](https://a.travel-assets.com/ugc/hotel-reviews/0fb560eb-1f7b-4891-a743-37cab7657262-1759393190778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![stairway landing antique](https://a.travel-assets.com/ugc/hotel-reviews/a99b031a-70b1-4578-a7bb-07e8407e0d02-1759393188389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![downstairs lounge antiques](https://a.travel-assets.com/ugc/hotel-reviews/54a3a391-385e-4b0f-9ba6-7384768831f1-1759393191358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![model of hotel](https://a.travel-assets.com/ugc/hotel-reviews/c1c87b60-7175-40de-be14-9fa3a6352606-1759393192248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wayne Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 4 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### . No issues, but it's old and i got creepy vibes ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Vanessa 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Character and charm Love the character of this property and the location is excellent. Walking through the reception and up the stairway transports you to another era. Enjoyed our stay overall. ##### Vanessa Stayed 2 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Vincci Nozha Beach](https://www.expedia.co.uk/Hammamet-Hotels-Vincci-Nozha-Beach-And-Spa.h3555414.Hotel-Information) > > [Cabin Rentals Southend-on-Sea](https://www.expedia.co.uk/Southend-On-Sea-Cabins.d179500-aaCabins.Travel-Guide-Accommodation) > > [Banyan Tree Dubai at Bluewaters](https://www.expedia.co.uk/Dubai-Hotels-Banyan-Tree-Dubai-At-Bluewaters.h29049726.Hotel-Information) > > [Hotels in Corfu Town](https://www.expedia.co.uk/Corfu-Town-Hotels.d6051725.Travel-Guide-Hotels) > > [Hotels near Kashi Vishwanath Temple](https://www.expedia.co.uk/Kashi-Vishwanath-Temple-Hotels.0-l6106568-0.Travel-Guide-Filter-Hotels) > > [City Garden Hotel Makati](https://www.expedia.co.uk/Manila-Hotels-City-Garden-Hotel-Makati.h1535594.Hotel-Information) > > [Hotel Topazz & Lamée](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Topazz-Lamee.h4867710.Hotel-Information) > > [Hotels near Heveningham Hall](https://www.expedia.co.uk/Heveningham-Hall-Hotels.0-l553248621561946179-0.Travel-Guide-Filter-Hotels) > > [Hotels in Brampton](https://www.expedia.co.uk/Brampton-Hotels.d6034479.Travel-Guide-Hotels) > > [Garden View Hotel](https://www.expedia.co.uk/London-Hotels-Garden-View-Hotel.h582415.Hotel-Information) > > [Iberostar Waves Cala Domingos -All Inclusive](https://www.expedia.co.uk/Manacor-Hotels-Iberostar-Cala-Domingos.h4813323.Hotel-Information) > > [Host & Home](https://www.expedia.co.uk/Valencia-Hotels-Host-Home.h17743624.Hotel-Information) > > [BritanniaHotels Hotels in Weston-super-Mare](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Britannia-Hotels.0-0-d5468--bBritanniaHotels.Travel-Guide-Filter-Hotels) > > [Malmaison Brighton](https://www.expedia.co.uk/Brighton-Hotels-Malmaison-Brighton.h1675498.Hotel-Information) > > [Abbey Hotel by Trivelles](https://www.expedia.co.uk/Leicester-Hotels-Abbey-Hotel-By-Trivelles.h21512792.Hotel-Information) > > [St Julian's Bay Hotel](https://www.expedia.co.uk/St-Julians-Hotels-St-Julians-Bay-Hotel.h1883949.Hotel-Information) > > [Hilton Grand Vacations Club SeaWorld® Orlando](https://www.expedia.co.uk/Orlando-Hotels-Hilton-Grand-Vacations-At-SeaWorld.h565266.Hotel-Information) ### Flights > [Flights from Sydney (SYD) to Ballina (BNK)](https://www.expedia.co.uk/lp/flights/syd/bnk/sydney-to-ballina) > > [Flights from Johannesburg (JNB) to Cape Town (CPT)](https://www.expedia.co.uk/lp/flights/jnb/cpt/johannesburg-to-cape-town) > > [Flights from Tunis (TUN) to Marrakech (RAK)](https://www.expedia.co.uk/lp/flights/tun/rak/tunis-to-marrakech) ### Cars > [Car hire in Kato Gouves](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Kato-Gouves.d6338516.Car-Hire-Guide) ### Activities > [Things to do in Drogheda](https://www.expedia.co.uk/Things-To-Do-In-Drogheda.d6046681.Travel-Guide-Activities) > > [Things to do in Gibraltar](https://www.expedia.co.uk/Things-To-Do-In-Gibraltar.d1325.Travel-Guide-Activities) > > [Things to do in Whitby](https://www.expedia.co.uk/Things-To-Do-In-Whitby.d182692.Travel-Guide-Activities) > > [Things to do in Cascais](https://www.expedia.co.uk/Things-To-Do-In-Cascais.d4896.Travel-Guide-Activities) > > [Things to do in Cabourg](https://www.expedia.co.uk/Things-To-Do-In-Cabourg.d5781.Travel-Guide-Activities) ### Packages > [Siena Holidays](https://www.expedia.co.uk/Siena.d9821.Holidays-City-Breaks) ### General > [Visit Prestatyn](https://www.expedia.co.uk/Prestatyn.dx6048694)