Where to start...
There are 3 lifts in the hotel, well we started with 3 working and by the Monday we were down to 1...not great when on the top floor.
Hotel in general was dirty, could do with a clean, especially the windows. There were old shoes behind a pillar as you entered the hotel as well.
You have had 2 years to clean it up
The Room: The room had the fire sprinkler falling out of the ceiling and the bath room was dirty...toilet was stained blue /green and long black hairs in the bath and under the sink. Carpet was also stained...
The Bar: Looks like you are allowed to Vape in the bar, as people were on the Saturday night. I thought it was prohibited to do this??? Also the smoking area is just in front of the bar so when they have the door open, the smoke actually comes into the bar, so not pleasant to sit and enjoy a wine.
Staff: While pleasant, i think they were very understaffed and while I asked about masks being worn in public areas they said you dont have to....why were they? I thought the hotel would encourage safety especially in the small lifts (1m x1.5m space).
Also maintenance knocked on door demanding access saying that I called them. I informed them I did not and they said well i had to let them in as Reception told them i had, they were very grumpy when I said No.
The pool: This is small and as there were lots of kids staying the wee to water ratio would have been on the higher side, so not pleasant to use when their are lots of kids in the hotel.
