Title: Novotel Rotorua Lakeside Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Rotorua Lakeside Luxury hotel with 6 hot tubs and fitness centre ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/701fde60.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/2ab33bea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/45d16883.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/1af025c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/7260c554.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Rotorua Lakeside offers a peaceful retreat in town. Guests enjoy meals at Atlas restaurant, unwind in spa tubs, or swim in the indoor pool. Attentive staff provides dry cleaning, and free public WiFi keeps everyone connected. 7.8 Good ## Popular amenities - - - - - - Bar £98 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Twin Room, 2 Queen Beds, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/5a9e9cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Queen Beds, Lake View 7.2 Good 24 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - Lake view - Sleeps 4 - 2 Queen Beds ![Junior Suite, 1 King Bed, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/e3bb3e06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Lake View 7.6 Good 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding - 441 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 King Bed ![Executive Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/7c824fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding - 775 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Royal Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/7260c554.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 3 Bedrooms ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding - 2637 sq ft - Lake view - Sleeps 6 - 3 Double Beds ![Twin Room, 2 Queen Beds, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/b96aa383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Queen Beds, City View 8.4 Very good 65 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Room, 1 King Bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/fcce9fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 7.8 Good 32 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - City view - Sleeps 4 - 1 King Bed ![Room, 1 King Bed, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/0f680864.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lake View 8.2 Very good 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding Pillow menu - 301 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Novotel-Rotorua-Lakeside.h54871.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Novotel-Rotorua-Lakeside.h54871.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.13233%2C176.25153&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LEopolET19FooJ0rbUIR-_6FA7M=) 9-11 Tutanekai St, P O Box 348, Rotorua, 3201 #### What's nearby - Eat Street - 2 min walk - 0.1 miles - Rotorua Night Market - 7 min walk - 0.4 miles - Tamaki Maori Village - 8 min walk - 0.5 miles - Polynesian Spa - 13 min walk - 0.7 miles - Skyline Rotorua - 6 min drive - 2.7 miles #### Getting around - Rotorua (ROT-Rotorua Regional) - 14 min drive #### Restaurants - ‪Poco Tapas And Wine - ‬4 min walk - ‪Brew | Craft Beer Pub - ‬2 min walk - ‪Fat Dog Cafe & Bar - ‬4 min walk - ‪Mac's Steak - ‬2 min walk - ‪CBK Craft Bar & Kitchen - ‬2 min walk ## About this property ### Novotel Rotorua Lakeside Luxury hotel near Polynesian Spa Consider a stay at Novotel Rotorua Lakeside and take advantage of a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the 6 hot tubs. The on-site international cuisine restaurant, Atlas, offers breakfast, lunch and dinner. Free WiFi in public areas, with a speed of 50+ Mbps, is available to all guests, along with a bar and a gym. Other perks at this hotel include: - An indoor pool and a children's pool - Full breakfast (surcharge), bike hire and self-parking (surcharge) - An electric car charging station, express check-out and express check-in - A lift, free newspapers and a computer station - Guest reviews speak highly of the breakfast, helpful staff and location Room features All 199 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guests reviews speak well of the clean rooms at the property. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LED TVs with digital channels - Fridges, free infant beds and electric kettles ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/14900/14866/7f861d9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel Rotorua Rotorua - Pool - Hot tub - Spa - Kids pool 8.2 Very good 1,002 reviews £88 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=14866&PinnedHotelID=14866&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/3829bdf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - 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11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1322&PinnedHotelID=1322&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/4000000/3880000/3871500/3871423/423cee69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regal Palms Resort Glenholme - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 1,000 reviews £108 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=3871423&PinnedHotelID=3871423&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (NZD 10 per 24-hour period) - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi - WiFi in public areas is free for up to 60 minutes per day ### Parking and transport - Electric car charging station on site - Uncovered parking on site (NZD 15 per night; includes in/out privileges) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6 AM to 10:30 AM for a fee: NZD 34 per person - A bar/lounge - A restaurant ### Restaurants on site - Atlas - Clarkes Bar ### Things to do - 6 hot tubs - Bicycle rentals - Children's pool - Gym - Indoor pool ### Family friendly - Children's pool - In-room cot - In-room refrigerator - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 10 meeting rooms - Business centre - Computer station - Conference centre (3,444 square foot of space) ### Outdoors - Garden - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Front entrance ramp - Lift (91 centimetre wide door) - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift ### More - 100% renewable energy - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1996 - Comprehensive recycling policy - Designated smoking areas - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: NZD 20 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 100 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately NZD 34 per person - Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary) - Uncovered self-parking fee: NZD 15.00 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out fee: NZD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses geothermal energy Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6 AM to 11 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Free WiFi in public areas is limited to 60 minutes per day This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Lakeside Novotel Lakeside Rotorua Novotel Lakeside Hotel Novotel Lakeside Hotel Rotorua Novotel Lakeside Rotorua Novotel Rotorua Novotel Rotorua Lakeside Rotorua Lakeside Rotorua Novotel Rotorua Novotel Lakeside Accor Rotorua Lakeside Novotel Rotorua Lakeside Hotel Rotorua Novotel Rotorua Lakeside Hotel Novotel Lakeside Novotel Rotorua Lakeside Hotel Novotel Rotorua Lakeside Rotorua Novotel Rotorua Lakeside Hotel Rotorua ## Frequently asked questions ### Does Novotel Rotorua Lakeside have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 6 AM to 11 PM. ### How much does it cost to stay at Novotel Rotorua Lakeside? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on 30 Nov 2025 start from £97.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rotorua-Hotels-Novotel-Rotorua-Lakeside.h54871.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Rotorua Lakeside pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Novotel Rotorua Lakeside? > Self-parking is available for NZD 15.00 per night. Limited spots are available. ### What time is check-in at Novotel Rotorua Lakeside? > Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Novotel Rotorua Lakeside? > Checkout is at 11 AM. Late checkout is available for NZD 20 (subject to availability). ### Where is Novotel Rotorua Lakeside located? > Located in Inner City, this luxury hotel is within a 15-minute walk of Matariki Hangi & Maori Cultural Performance and Polynesian Spa. Eat Street and Rotorua i-SITE Visitor Centre are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Rotorua Lakeside Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 381 8 - Good 302 6 - Okay 184 4 - Poor 73 2 - Terrible 60 ### 10/10 Excellent #### MARK 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place great service & food was fantastic ##### MARK Stayed 1 night in Jun 2025 ### 8/10 Good #### Erin 22 Sept 2025 Liked: Staff & service, amenities Breakfast menu could be better. ##### Erin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Shamil 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place very modern and convenient ##### Shamil Stayed 2 nights in Jul 2025 ### 8/10 Good #### Meagan 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The swimming facilities were fabulous. Room and bedding was comfortable with AC keeping room at a comfortable temperature. No bathrobes for going between the pool and our room. Bathroom is a little tired and dated. Wifi was great and staff were helpful. Loved that eat street was across the rd. Paid for the buffet breakfast, which was good value for money. ##### Meagan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Srikanth 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel awesome location ##### Srikanth Stayed 1 night in Feb 2025 ### 8/10 Good #### Antony 21 Jun 2025 Liked: Cleanliness, room comfort #### Reasonable Stay Good location, quite, easy parking and Eat Street next door. ##### Antony Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### megumi 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### megumi Stayed 1 night in Aug 2025 ### 8/10 Good #### Glenn 29 Jun 2025 Liked: Staff & service, amenities, property conditions & facilities Great location, but the cleaning needs work. ##### Glenn Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrea 11 Apr 2025 Liked: Cleanliness, room comfort Great location for what we needed. Comfortable bed. ##### Andrea Stayed 1 night in Apr 2025 ### 8/10 Good #### Amie 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose Novotel because of its closeness to the lake front as we were attending the Matariki drone show. We were very thankful for room service as the lines for food at the event were far too long for us with two young children. Room had amazing views. Bathrooms need a refresh but otherwise everything we needed. ##### Amie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Roger 9 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pleasant stay, will stay again ##### Roger Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Benjamin 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spent my 10year wedding anniversary here and all I c ##### Benjamin Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kimberly 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thermal pools were awesome. ##### Kimberly Stayed 1 night in Jan 2025 ### 8/10 Good #### Barbara 2 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Hotel location is excellent. Clean and good service. Lovely breakfast buffet. ##### Barbara Stayed 3 nights in Apr 2024 ### 8/10 Good #### Kimberly 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Big hotel, had to pay for parking, too many people. ##### Kimberly Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Ma'am 25 Aug 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities First time at Novotel. Once stepped into the room I already got bitten by fleas on my feet and legs. Carpet needs deep cleaning and couch have stains in them. Never felt uncomfortable ever in a hotel. Staffs are excellent with the service and have provided us a new room and felt a little relieved because the crawlies subsided but the toilets are dirty and have stained in the bath in shower and the ceiling is also dirty and rotting. The hotel needs renovation and is tired. I praised the staffs for being accommodating and helpful though. ##### Ma'am Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Shekinah 22 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities . ##### Shekinah Stayed 2 nights in Jun 2025 ### 8/10 Good #### Graeme 6 Aug 2024 Liked: Cleanliness, staff & service, amenities Convenient property in goof location with nice outlook. ##### Graeme Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Joanne 19 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at this Novatel. Buffet breakfast had a good selection, room was clean and comfortable. Nice pool and spa pools available for use all day. Friendly and helpful staff.. ##### Joanne Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Lauren 21 Jan 2025 Liked: Amenities, property conditions & facilities Room was in need of some updating and repairs. Breakfast was very expensive and average. Thermal pools were a great addition, connected to an awesome gym. Hotel was just over the road from 'eat street' with heaps of dining options. Fabulous location. ##### Lauren Stayed 1 night in Jan 2025 ### 6/10 Okay #### Jitya 21 May 2025 . ##### Jitya Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value for money Lovely buffet breakfast. So much to choose from. Nice staff who are efficiently working in the breakfast area.trying to tend to your needs. In the room the toilet bwas a bit dated but overall excellent stay and lovely hotel. ##### Verified traveller Stayed 3 nights in Sep 2024 ### 4/10 Poor #### ZHIBAO 30 Dec 2024 Disliked: Cleanliness, staff & service, amenities Good area, but facilities are too old ##### ZHIBAO Stayed 2 nights in Dec 2024 ### 8/10 Good #### wilhelmina 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities the property is aging but we like the hot swims and eat street is close by and nice walking. cleanliness could be better and every time we seem to need to ask for something, this time it was dressing gowns to go to the pool, and no pool towels! so for the price paid, it should be better ##### wilhelmina Stayed 1 night in Apr 2025 ### 6/10 Okay #### Susie 15 Apr 2025 Disliked: Staff & service Staff were less than helpful and did nothing to enthuse warmers or friendliness ##### Susie Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Adults Only Resorts & Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels-Adults-Only-Resorts.0-0-d178256-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Amour Holiday Resort - Adults Only](https://www.expedia.co.uk/Corfu-Hotels-Amour-Holiday-Resort-All-Inclusive-Adults-Only.h38147134.Hotel-Information) > > [Clayton Hotel Cardiff Lane](https://www.expedia.co.uk/Dublin-Hotels-Clayton-Hotel-Cardiff-Lane.h1186302.Hotel-Information) > > [LABRANDA Corralejo Village - All Inclusive](https://www.expedia.co.uk/La-Oliva-Hotels-LABRANDA-Corralejo-Village-All-Inclusive.h4514895.Hotel-Information) > > [Hotels near Morar Beach](https://www.expedia.co.uk/Morar-Beach-Hotels.0-l6088803-0.Travel-Guide-Filter-Hotels) > > [Hotel Xcaret Mexico - All Parks / All Fun Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Mexico-All-Parks-All-Fun-Inclusive.h18335979.Hotel-Information) > > [The View Hotel Folkestone, a member of Radisson Individuals](https://www.expedia.co.uk/Folkestone-Hotels-View-Hotel-Folkestone.h900681.Hotel-Information) > > [Hotels in Hungerford](https://www.expedia.co.uk/Hungerford-Hotels.d11972.Travel-Guide-Hotels) > > [Titanic Palace](https://www.expedia.co.uk/Hurghada-Hotels-Titanic-Palace-Aqua-Park.h11626685.Hotel-Information) > > [Nairobi Serena Hotel](https://www.expedia.co.uk/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) > > [Haddon House Hotel](https://www.expedia.co.uk/Bridport-Hotels-Haddon-House-Hotel.h22607971.Hotel-Information) > > [Beach Star Ibiza Hotel](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-The-Beach-Star-Ibiza-Adults-Only.h10218595.Hotel-Information) > > [Villas Estepona](https://www.expedia.co.uk/Estepona-Villas.d5128-aaVillas.Travel-Guide-Accommodation) > > [Hotels in Richmond](https://www.expedia.co.uk/Richmond-Hotels.d601761.Travel-Guide-Hotels) > > [Spa Hotels in Royal Leamington Spa](https://www.expedia.co.uk/Royal-Leamington-Spa-Hotels-Spa-Hotels.0-0-d180826-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Gros Piton](https://www.expedia.co.uk/Gros-Piton-Hotels.0-l6273458-0.Travel-Guide-Filter-Hotels) > > [Torbay Court Hotel](https://www.expedia.co.uk/Paignton-Hotels-Torbay-Court-Hotel.h36332003.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [The Originals Boutique, Hôtel Maison Montmartre Paris Les Puces](https://www.expedia.co.uk/Paris-Hotels-The-Originals-Boutique.h22833616.Hotel-Information) > > [All-Inclusive Hotels in Baja California Sur](https://www.expedia.co.uk/Destinations-In-Baja-California-Sur-All-Inclusive-Hotel.0-0-d11116-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Villas Oura](https://www.expedia.co.uk/Oura-Villas.d6157533-aaVillas.Travel-Guide-Accommodation) ### Flights > [Flights from Derby (EMA) to New York (JFK)](https://www.expedia.co.uk/lp/flights/ema/jfk/east-midlands-to-new-york) > > [Flights from Derby (EMA) to Bilbao (BIO)](https://www.expedia.co.uk/lp/flights/ema/bio/east-midlands-to-bilbao) > > [Flights from Southampton (SOU) to Faro (FAO)](https://www.expedia.co.uk/lp/flights/sou/fao/southampton-to-faro) > > [British Airways San Francisco (SFO) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-san-francisco-intl-to-heathrow/ba/sfo/lhr) > > [Flights from London (LHR) to Florence (CVG)](https://www.expedia.co.uk/lp/flights/lhr/cvg/london-to-cincinnati) ### Packages > [Seafront Promenade](https://www.expedia.co.uk/Seafront-Promenade-Historical-Center.d6360649.Attraction) ### General > [Visit Catania](https://www.expedia.co.uk/Catania.dx6052963)