Title: Imperial Hotel Rotorua Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Imperial Hotel Rotorua Hotel with free parking, steps from Whakarewarewa: The Living Maori Village ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/44ae1b98.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/78b3edd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, stovetop, toaster, cookware/dishes/utensils](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/b1cf3a03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive One Bedroom Apartment | Street view](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/baa6b420.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/74b72b79.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest, Imperial Hotel Rotorua provides dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi. 7.6 Good ## Popular amenities - Gym - Breakfast available - Pool - Kitchen - Housekeeping - Laundry £76 includes taxes & fees 3 Nov - 4 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/796dae5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite 9.0 Wonderful 4 reviews ### Highlights Balcony or patio Air conditioning Kitchenette Mini-fridge Smart TV Blackout curtains Separate bedroom Pillow-top bed - 344 sq ft - City view - Sleeps 2 - 1 King Bed ![1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/016d259b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Premier Apartment ### Highlights Balcony or patio Separate sitting area Private indoor hot tub Air conditioning Kitchenette Full-sized fridge/freezer Smart TV Separate bedroom - 581 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed ![Superior Studio Suite, Pool View | 1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/w6000h3995x0y5-701519c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite, Pool View ### Highlights Balcony or patio Air conditioning Kitchenette Full-sized fridge/freezer Smart TV Blackout curtains Separate bedroom Pillow-top bed - 484 sq ft - Sleeps 2 - 1 King Bed ![One Bedroom Apartment | 1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/f4e5eb53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized fridge/freezer Smart TV Separate bedroom - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Executive One Bedroom Apartment | Extra beds](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/ac58d918.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive One Bedroom Apartment ### Highlights Balcony or patio Separate dining area Separate sitting area Private indoor hot tub Air conditioning Kitchenette Full-sized fridge/freezer Smart TV - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/796dae5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interconnecting Studios ### Highlights Balcony or patio Air conditioning Kitchenette Mini-fridge Smart TV 2 bedrooms Blackout curtains Pillow-top bed - 689 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 King Beds ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/cd54c7ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio - Sleeps 2 ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/375f319f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio - Sleeps 2 ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/7c120d0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - Sleeps 3 ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/4cb8f0a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedrom Executive Apartment - Sleeps 4 ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/58e724a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interconnecting Studio - Sleeps 4 ![1 bedroom, pillow-top beds, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/dbc35a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier One Bedroom Spa Suits - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Imperial-Hotel-Rotorua.h112911062.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Imperial-Hotel-Rotorua.h112911062.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.16012%2C176.25609&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GffEcKS5JnwC_aad_D-tPv9ske0=) 7 Tryon St, Rotorua, Bay of Plenty, 3010 #### What's nearby - Whakarewarewa: The Living Maori Village - 2 min walk - 0.1 miles - Redwoods Whakarewarewa Forest - 10 min walk - 0.6 miles - Polynesian Spa - 3 min drive - 1.8 miles - Eat Street - 4 min drive - 2.1 miles - Skyline Rotorua - 9 min drive - 4.7 miles #### Getting around - Rotorua (ROT-Rotorua Regional) - 10 min drive #### Restaurants - ‪Ciabatta Bakery - ‬3 min drive - ‪McDonald's - ‬3 min drive - ‪Pantry D'or - ‬19 min walk - ‪Pataka Kai - ‬9 min walk - ‪Chicking - ‬4 min drive ## About this property ### Imperial Hotel Rotorua Upscale hotel near Whakarewarewa: The Living Maori Village Located close to Redwoods Whakarewarewa Forest and Polynesian Spa, Imperial Hotel Rotorua provides dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), a vending machine and luggage storage - Smoke-free property, bike parking and a front desk safe Room features All guest rooms at Imperial Hotel Rotorua feature perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi. Other conveniences in all rooms include: - Pillowtop mattresses and cots/infant beds (surcharge) - Designer toiletries and hairdryers - 43-inch Smart TVs with streaming services and digital channels - Balconies or patios, wardrobes/cupboards and kitchenettes ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/3829bdf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free WiFi 8.2 Very good 1,036 reviews £77 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=329597&PinnedHotelID=329597&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/69600/69569/96446156.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arawa Park Hotel Glenholme - Parking included - Free WiFi - Restaurant - Gym 7.4 Good 1,010 reviews £69 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=69569&PinnedHotelID=69569&HadPinnedHotel=true®ionId=-1&adults=2) ![Local cuisine](https://images.trvl-media.com/lodging/1000000/10000/1400/1322/315f0a43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copthorne Hotel Rotorua Glenholme - Pool - Hot tub - Parking included - Free WiFi 7.6 Good 1,001 reviews £74 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1322&PinnedHotelID=1322&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/2ab45308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wai Ora Lakeside Spa Resort Holdens Bay - Pool - Hot tub - Spa - Kids pool 8.2 Very good 598 reviews £76 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/520000/519300/519220/a61f4e6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sudima Lake Rotorua Rotorua - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,003 reviews £91 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=519220&PinnedHotelID=519220&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/96000000/95460000/95450700/95450655/3e0c597f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newina Rotorua Fairy Springs - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 221 reviews £97 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=95450655&PinnedHotelID=95450655&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/2000000/1140000/1131300/1131218/96a798ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Rotorua Rotorua - Parking included - Air conditioning - Laundry - Housekeeping 8.0 Very good 1,002 reviews £67 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1131218&PinnedHotelID=1131218&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Two Queen Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104230000/104227100/104227048/d0d8edc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marsden Stay Rotorua Glenholme - Parking included - Free WiFi - Housekeeping 7.6 Good 279 reviews £64 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=104227048&PinnedHotelID=104227048&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/60000/54900/54871/701fde60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Rotorua Lakeside Inner City - Pool - Hot tub - Kids pool - Free WiFi 7.8 Good 1,008 reviews £89 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=54871&PinnedHotelID=54871&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/95000000/94760000/94750900/94750857/597424f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AWA Hotel Fairy Springs - All-inclusive - Parking included - Free WiFi - Restaurant 8.0 Very good 275 reviews £51 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=94750857&PinnedHotelID=94750857&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person ### Things to do - Gym - Outdoor pool ### Family friendly - Cot (surcharge) - In-room kitchenette - In-room microwave - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - High-pile carpet in room - No lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible pool ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with digital channels - Streaming services ### Food and drink - Cleaning supplies - Cookware, dishware, and utensils - Hob - Kitchenette - Microwave - Toaster ### More - Air conditioning - Heating (climate-controlled) - Iron/ironing board - Laptop workspace ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:30 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions The property charges 2 per cent for credit card payments The front desk is open daily from 7:00 AM - 8:30 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours), lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 40.0 per day. Cots (infant beds) are available for NZD 10 per day ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately NZD 20 per person - Crib (infant bed) fee: NZD 10 per day - Rollaway bed fee: NZD 40.0 per day - Credit card charges are subject to a surcharge of 2 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ## Frequently asked questions ### Does Imperial Hotel Rotorua have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Imperial Hotel Rotorua? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Imperial Hotel Rotorua on 3 Nov 2025 start from £76.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rotorua-Hotels-Imperial-Hotel-Rotorua.h112911062.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Imperial Hotel Rotorua pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Imperial Hotel Rotorua? > Self-parking is free at this property. ### What time is check-in at Imperial Hotel Rotorua? > Check-in start time: 2:00 PM; check-in end time: 8:30 PM. ### What time is check-out at Imperial Hotel Rotorua? > Checkout is at 10:00 AM. ### Where is Imperial Hotel Rotorua located? > Located in Whakarewarewa, this hotel is within a 10-minute walk of Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest. Lake Rotorua and Polynesian Spa are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Imperial Hotel Rotorua Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 4 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ### 7.6/10 Cleanliness ### 7.4/10 Staff & service ### 7.8/10 Amenities ### 7.2/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### John 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to Tepuia for dinber and show ##### John Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Janet 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean rooms. Helpful staff. Good value ##### Janet Stayed 1 night in Sep 2025 ### 4/10 Poor #### Lesley 29 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities The kitchen was dirty, fingermarks all over the copboards. hadnt been cleaned since the previous people no dish cloth or plug to do the dishes. Bathroom terribly small, in general, not the cleanest. beds were too hard, had a cheek to take bond off us when the place wasnt upto scratch, dirty outside ##### Lesley Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Tetauru 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Tetauru Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Mai-Ling 28 Sept 2025 Convenient location. Small kitchenette with fridge, kettle, toaster, pot,pan,utensils etc.. 👍 No complimentary small ctn of milk to go with the drink satchets though 🙄 TV but no free channels or sky 👎 Upon entry the room was tidy but once ur sitting down and looking around.... Kitchette drawers and cupboards, greasy prints everywhere 🫣 Shower was terrible. No extractor fan. Weak water pressure and the lake of water that ends up outside the shower when ur done. New shower heads and longer length glass would be good. Also advertising spa pools (what sold them for me!!)and not 1 onsite just a cold, needed a good vacuum, pool. On arrival we were asked, because we paid upfront online, that a $100 bond is required which we'd get back upon check out. Never experienced that before and what is the point for 1 night? Went to check out around 8.20ish.. Still closed, no staff anywhere. Rang the emergency # numerous times only to ring once then be rejected. Terrible service. Staff member finally shows up but can't process my refund. We go away and return a few hours later. Staff member had processed the refund. Over all experience with the Imperial Hotel, Rotorua ⭐️⭐️⭐️ ##### Mai-Ling Stayed 1 night in Sep 2025 ### 8/10 Good #### Karen 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked everything except the lift wasn't working that i didn't like ##### Karen Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ants 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Newly renovated room, very spacious. Great beds and all utilities are brand new. ##### Ants Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jacqueline 5 Jun 2025 Disliked: Amenities Not functioning TV, heated towel rail and fan in bathroom. Limited staff help, only one person in charge at reception. ##### Jacqueline Stayed 2 nights in May 2025 ### 6/10 Okay #### Lexey 2 Jun 2025 Liked: Cleanliness, staff & service, amenities Tv would not hook up to internet properly so couldnt watch tv. Phones coukd not hook up to free internet. We called them in three times to fix this but it didnt work. Gave in in the end ##### Lexey Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Robyn 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities lovely clean room, friendly helpful staff. ##### Robyn Stayed 1 night in May 2025 ### 10/10 Excellent #### vishal 22 Sept 2025 ##### vishal Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Barb 7 Jul 2025 Disliked: Staff & service ##### Barb Stayed 2 nights in Jul 2025 ### 8/10 Good #### Satish 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Satish Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Mark 21 Jun 2025 ##### Mark Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Astrud 8 May 2025 ##### Astrud Stayed 1 night in May 2025 ### 8/10 Good #### Chetan 26 Apr 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ##### Chetan Stayed 1 night in Apr 2025 ### 8/10 Good #### Kelly 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Kelly Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Nathalie Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Nathalie-Hotel.h1734038.Hotel-Information) > > [Hotels in Scottish Highlands](https://www.expedia.co.uk/Scottish-Highlands-Hotels.d3000655551.Travel-Guide-Hotels) > > [Hotels near Cala d'Hort Beach](https://www.expedia.co.uk/Cala-DHort-Beach-Hotels.0-l6067429-0.Travel-Guide-Filter-Hotels) > > [Hotel Ópera](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Opera.h63454.Hotel-Information) > > [Crowne Plaza Copenhagen Towers by IHG](https://www.expedia.co.uk/Copenhagen-Hotels-Crowne-Plaza-Copenhagen-Towers.h3026466.Hotel-Information) > > [Spa Hotels in Bedfordshire](https://www.expedia.co.uk/Destinations-In-Bedfordshire-Spa-Hotels.0-0-d6046189-tSpaHotels.Hotel-Filter-Destinations) > > [Hotels near Egg of Columbus](https://www.expedia.co.uk/Egg-Of-Columbus-Hotels.0-l6272962-0.Travel-Guide-Filter-Hotels) > > [The Edgbaston Palace Hotel](https://www.expedia.co.uk/Birmingham-Hotels-The-Edgbaston-Palace-Hotel.h1448444.Hotel-Information) > > [Spa Hotels in Swansea](https://www.expedia.co.uk/Swansea-Hotels-Spa-Hotels.0-0-d9958-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotel Tiffany](https://www.expedia.co.uk/Copenhagen-Hotels-Hotel-Tiffany.h900175.Hotel-Information) > > [Hotels in Vatican City](https://www.expedia.co.uk/Vatican-City-Hotels.d179952.Travel-Guide-Hotels) > > [Arlo NoMad](https://www.expedia.co.uk/New-York-Hotels-Arlo-NoMad.h12521969.Hotel-Information) > > [The Black Horse Hotel Grassington](https://www.expedia.co.uk/Skipton-Hotels-The-Black-Horse-Hotel-Grassington.h23910837.Hotel-Information) ### Flights > [Flights from Bliss](https://www.expedia.co.uk/lp/flights/183162/flights-from-bliss) > > [Flights from Larnaca (LCA) to Beirut (BEY)](https://www.expedia.co.uk/lp/flights/lca/bey/larnaca-to-beirut) > > [Flights from Manchester to PAR-All Airports](https://www.expedia.co.uk/lp/flights/man/par/manchester-to-paris) > > [Flights from Granadilla de Abona (TFS) to Derby (EMA)](https://www.expedia.co.uk/lp/flights/tfs/ema/tenerife-to-east-midlands) > > [Qantas Airways](https://www.expedia.co.uk/Qantas-Airways-Flights.cQF.Travel-Guide-Airlines) ### Cars > [Fox Rental Cars Car Rentals In Harry Reid Intl](https://www.expedia.co.uk/Fox-Rental-Cars-Car-Rentals-In-Harry-Reid-Intl.d5456204-c19.Car-Rental-Guide-Suppliers) > > [Car hire in Vlorë](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Vlore.d6139770.Car-Hire-Guide) > > [Car hire in Erdington](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Erdington.d6343072.Car-Hire-Guide) ### Packages > [Dead Sea Holidays](https://www.expedia.co.uk/Dead-Sea.d601854.Holidays-City-Breaks) > > [Agioi Anargyroi Church](https://www.expedia.co.uk/Agioi-Anargyroi-Church-Kato-Paphos.d6194528.Attraction) > > [Aberystwyth Castle](https://www.expedia.co.uk/Aberystwyth-Castle-Aberystwyth.d6086421.Attraction) ### General > [Visit Cavtat](https://www.expedia.co.uk/Cavtat.dx6053126)