Title: Distinction Rotorua Hotel and Conference Centre Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=889400&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Distinction Rotorua Hotel and Conference Centre Family-friendly hotel with 2 restaurants and 4 hot tubs ## Photo gallery for Distinction Rotorua Hotel and Conference Centre ![Outdoor pool, pool umbrellas, pool loungers - Distinction Rotorua Hotel and Conference Centre (Rotorua)](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/1523be8f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Distinction Rotorua Hotel and Conference Centre (Rotorua)](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/97a6394c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | In-room safe, desk, laptop workspace, soundproofing - Distinction Rotorua Hotel and Conference Centre (Rotorua)](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/6c9c032c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Distinction Rotorua Hotel and Conference Centre (Rotorua)](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/f0a65803.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Distinction Rotorua Hotel and Conference Centre (Rotorua)](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/44be1516.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Te Puia New Zealand Maori Arts and Crafts Institute and Redwoods Whakarewarewa Forest, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). ## Reviews 8.2 Very good ## Popular amenities - Hot tub - Bar - Gym - 24/7 front desk £116 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=889400&PinnedHotelID=889400&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 15 of 15 rooms ### View all photos for Deluxe Twin Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/dbb8402f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Superior Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/57e0a2e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/d528258f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 7.0 Good 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Fridge LCD TV - 323 sq ft - Sleeps 3 - 2 Queen Beds ### View all photos for Superior Room ![Superior Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/cf012833.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Separate sitting area Soundproofed Heating Free cots/infant beds Fridge LCD TV Ceiling fan - 323 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe King Room ![Deluxe King Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/fb955aec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating Fridge LCD TV Ceiling fan - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/6c9c032c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating Fridge Dining table LCD TV - 667 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Standard Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/cf48499a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.8 Excellent 14 reviews ### Highlights Separate sitting area Soundproofed Heating Free cots/infant beds Fridge LCD TV Ceiling fan Shower/bath combination - 323 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Suite ![Executive Suite | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/dc60fa40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Heating Fridge Dining table LCD TV Ceiling fan - 915 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Living area | 43-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/b18d145f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Standard Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/7fc7460f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 ### Executive Suite - Sleeps 2 ### View all photos for Economy Family Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/950fbd45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Family Room - Sleeps 4 ### View all photos for Superior Family Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/65310e2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Room - Sleeps 4 ### Deluxe King Room - Sleeps 2 ### View all photos for Presidential Suite ![Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/890000/889400/889400/40bfe431.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Distinction-Rotorua-Hotel-And-Conference-Centre.h889400.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Distinction-Rotorua-Hotel-And-Conference-Centre.h889400.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.15792%2C176.25497&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NL9Z1Ss0ojThKj_D97iMClrIC1k=) 390 Fenton Street, Rotorua, 3201 #### What's nearby - Whakarewarewa: The Living Maori Village \- 6 min walk \- 0.4 miles - Te Puia New Zealand Maori Arts and Crafts Institute \- 10 min walk \- 0.6 miles - Whakarewarewa Thermal Reserve \- 10 min walk \- 0.6 miles - Redwoods Whakarewarewa Forest \- 13 min walk \- 0.7 miles - Tamaki Maori Village \- 4 min drive \- 1.9 miles #### Getting around - Rotorua (ROT-Rotorua Regional) - 9 min drive #### Restaurants - ‪Ciabatta Bakery - ‬18 min walk - ‪McDonald's - ‬3 min drive - ‪Pantry D'or - ‬15 min walk - ‪Rotorua Club Inc - ‬16 min walk - ‪Pataka Kai - ‬10 min walk ## About this property ### Distinction Rotorua Hotel and Conference Centre Upscale family-friendly hotel near Redwoods Whakarewarewa Forest Located close to Te Puia New Zealand Maori Arts and Crafts Institute and Polynesian Spa, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), 6 meeting rooms and bike parking - A front desk safe, outdoor furniture and a lift - Guest reviews speak highly of the helpful staff Room features All 133 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi. More conveniences in all rooms include: - Heating and ceiling fans - Free tea bags/instant coffee and electric kettles - Bathrooms with shower/bath combinations and free toiletries - 43-inch LCD TVs with cable channels - Wardrobes/cupboards, separate sitting areas and fridges ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/44ae1b98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Rotorua Whakarewarewa - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 32 reviews £62 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/520000/519300/519220/a61f4e6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sudima Lake Rotorua Rotorua - 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Pool - Hot tub - Parking included - Free WiFi 8.8 Excellent 438 reviews £74 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) ![One Bedroom Spa Suite | Private spa tub](https://images.trvl-media.com/lodging/4000000/3540000/3533900/3533855/4b8b5f8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Executive on Fenton Glenholme - Parking included - Free WiFi - Housekeeping - Kitchen 8.8 Excellent 928 reviews £98 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3533855&PinnedHotelID=3533855&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 5 metres - Street parking available - Free secured self parking on site - Free secured valet parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 36 for adults and NZD 18 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - D Bar - Kowhai - Mr Yakitori - Pavilion ### Things to do - 4 hot tubs - Bicycle cleaning area - Bicycle storage - Children's pool - Gym - Outdoor pool - Steam room ### Family friendly - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 6 meeting rooms - Conference centre ### Outdoors - Garden - Outdoor furniture - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Tile flooring in public areas - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 43-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Refrigerator - Tea bags/instant coffee ### More - Ceiling fan - Desk - Desk chair - Heating - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The property charges 2 per cent for credit card payments Front desk staff will greet guests on arrival at the property If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately NZD 36 for adults and from NZD 18 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 2 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as DISTINCTION HOTEL DISTINCTION HOTEL ROTORUA Distinction Rotorua DISTINCTION ROTORUA HOTEL HOTEL DISTINCTION HOTEL DISTINCTION ROTORUA ROTORUA DISTINCTION ROTORUA DISTINCTION HOTEL Distinction Rotorua Conference Distinction Rotorua Hotel Conference Centre Distinction Rotorua Hotel and Conference Centre Hotel Distinction Rotorua Hotel and Conference Centre Rotorua Distinction Rotorua Hotel and Conference Centre Hotel Rotorua ## Frequently asked questions ### Does Distinction Rotorua Hotel and Conference Centre have a pool? ### How much does it cost to stay at Distinction Rotorua Hotel and Conference Centre? ### Is Distinction Rotorua Hotel and Conference Centre pet-friendly? ### How much is parking at Distinction Rotorua Hotel and Conference Centre? ### What time is check-in at Distinction Rotorua Hotel and Conference Centre? ### What time is check-out at Distinction Rotorua Hotel and Conference Centre? ### Where is Distinction Rotorua Hotel and Conference Centre located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Distinction Rotorua Hotel and Conference Centre Reviews ## Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 261 8 - Good 286 6 - Okay 109 4 - Poor 39 2 - Terrible 16 ### 8.2/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ## Reviews ### 6/10 Okay #### Kirk 26 Oct 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities Great price and service. Hotel could use a refresh in the common area but rooms were clean.Hotel is located in a residential area not close to city center. Nice and quite but not convenient for dining and shopping. ##### Kirk Stayed 1 night in Oct 2025 ### 10/10 Excellent #### KEI 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Customer service, food was good, amenities are good quality ##### KEI Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lisa 24 Apr 2025 Liked: Cleanliness, staff & service, amenities The morning buffet and outdoor hot tub. Loved the Japanese Restaurant. ##### Lisa Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tanya 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a great stay and the children loved the pool - very friendly staff ##### Tanya Stayed 1 night in May 2024 ### 10/10 Excellent #### Sidhesh 8 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is wonderful and the breakfast is great. The property is pretty old but very well maintained. ##### Sidhesh Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mark 15 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and very comfortable room ##### Mark Stayed 1 night in Jun 2024 ### 8/10 Good #### Archina 6 Jul 2025 Liked: Cleanliness, staff & service Good place, relatively clean. Rooms were a bit outdated, no aircon, low light so not bright or daylight friendly , old bathroom fixtures, mould like on the sink area. Staff were friendly other shared areas were tidy but a little outdated like the laundry, gym and the bathrooms downstairs. Good breakfast. ##### Archina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Shelley 6 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the decor, room cosy & warm, staff very friendly ##### Shelley Stayed 2 nights in May 2024 ### 10/10 Excellent #### Leonie 9 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A return visit, as we find the hotel handy to everything without being right in Rotorua. Clean comfortable room with good parking. ##### Leonie Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Sarah 8 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a great stay, the rooms were so lovely and comfortable. Such a quick walk to the surrounding Māori villages and geothermal walks ##### Sarah Stayed 1 night in Sep 2023 ### 6/10 Okay #### Kangson 3 Jan 2025 We had a recently stay at Distinction Rotorua, the staff was friendly, the continental breakfast was great with a variety of choices. We found the room a bit old. ##### Kangson Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Chris 15 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the hot pools ##### Chris Stayed 1 night in Jun 2024 ### 8/10 Good #### Shane 29 Jun 2024 Liked: Cleanliness, staff & service, room comfort #### Great! A bit dated but very clean and tidy, friendly staff, great location. ##### Shane Stayed 1 night in Jun 2024 ### 8/10 Good #### PETER 27 Apr 2025 Liked: Cleanliness, staff & service, amenities Our Deluxe Twin room with balcony has a fantastic view. Reasonably furnished. The room was clean but a glass shelf was a little dusty. The building is old and has a nice old-school charm but could do with some TLC. Friendly staff everywhere you go. Great options breakfast buffet but would like to see more fresh fruit/ cut fruit. Bar & restaurant services are good and reasonably priced. Loved the garden, the pools and the spa! ##### PETER Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Ariel 3 Jun 2024 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities nice hotel, but quite tired, we think it may have had better years. staff super friendly and helpful, no complaints there ##### Ariel Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Curley 8 May 2024 Liked: Cleanliness, staff & service The service was excellent. The room was amazing. We were upgraded and looked after ##### Curley Stayed 1 night in May 2024 ### 8/10 Good #### Leonie 17 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only stayed one night and did not use all the amenities on offer, apart from the bar. Very comfortable and clean. Had a spacious room with separate bedroom. Would stay again. ##### Leonie Stayed 1 night in Jul 2024 ### 8/10 Good #### PETER HAN JOO 1 Aug 2023 Liked: Cleanliness, room comfort #### Not too bad The room interior is a bit old. The breakfast is good. ##### PETER HAN JOO Stayed 1 night in Jul 2023 ### 8/10 Good #### Julie 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When we drove up the exterior was a little dated but inside there was a real feeling of luxury. Velvet seats in the reception area, chandeliers hanging from the ceilings. Our room showed a little bit of wear in places but overall it was well finished super quiet, clean and the beds were super comfortable. The staff were very helpful. As a family of five it was an excellent option for us and would highly recommend to anyone wishing to go to Rotorua for a family holiday. ##### Julie Stayed 1 night in Jan 2024 ### 6/10 Okay #### JUNE 23 Oct 2023 Liked: Cleanliness, staff & service It’s dated but clean. The air conditioner makes noise. The carpark has a security fence and feel more safe. ##### JUNE Stayed 1 night in Oct 2023 ### 6/10 Okay #### Gail 21 Jul 2024 Liked: Staff & service While our room was tidy and clean, the hotel was very tired and dark - it could definitely do with a facelift. We could hear noise coming from other rooms, and the whole room vibrated when a truck went past outside - for these reasons, I wouldn't stay at the Distinction again. ##### Gail Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Liangqian 5 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ridiculous It's the year of 2024, I paid more than $300 and there's NO AIR-CONDITIONING in the room. The manager guy stated that they didn't list "air-conditioned" in room description on the booking page, so it's a fair play, and i should check the room description more carefully. Well, "electricity" is also not listed, and there's electricity, I'm so grateful. ##### Liangqian Stayed 1 night in Jan 2024 ### 4/10 Poor #### Luke 12 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities Upon arrival we had an inspection of the room, it was very dirty. The cups had been used and put back where they were suppose to be so they weren’t checked also surrounded by dust, the room was not dusted at all, above everything was a thick layer of dust. hair in the bathroom on the floor and the bath tub had a grease ring around it. We had booked with intentions that we’d have a view, we did not and we were also in the darkest section of the building. The situation of getting to and from parking is ridiculous we are able to exit building through a back door, but not return through the same door via the carpark, you had to walk from the car park all the way around through to the lobby entrance, this was a major inconvenience for us and our family as we had little ones, but also gear we wanted to take back to our room . However great service from the staff member who delivered our room service orders :) ##### Luke Stayed 3 nights in Dec 2024 ### 8/10 Good #### Nina 24 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely pool area ##### Nina Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Paula 7 Dec 2025 Liked: Amenities couldn't work out why we were sneezing so much...until i looked for a plug socket behind the bedside cabinet...not sure its seen a duster, vacuum or electrician since the original build. Wish i could attach a photo ##### Paula Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Hotels with Parking in Brixton](https://www.expedia.co.uk/Brixton-London-Hotels-Hotel-With-Free-Parking.0-n179544-0-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Earl's Regency](https://www.expedia.co.uk/Kandy-Hotels-Earls-Regency.h1523191.Hotel-Information) > > [Spa Hotels in Garstang](https://www.expedia.co.uk/Garstang-Hotels-Spa-Hotels.0-0-d6056113-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels.d178256.Travel-Guide-Hotels) > > [Ioli Village](https://www.expedia.co.uk/Kassandra-Hotels-Ioli-Village.h36973485.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Villas Coral Bay](https://www.expedia.co.uk/Coral-Bay-Villas.d6360949-aaVillas.Travel-Guide-Accommodation) > > [Spa Hotels in Portmeirion](https://www.expedia.co.uk/Portmeirion-Hotels-Spa-Hotels.0-0-d11372-tSpaHotels.Travel-Guide-Filter-Hotels) > > [St. George Lycabettus Lifestyle Hotel](https://www.expedia.co.uk/Athens-Hotels-St-George-Lycabettus-Hotel.h5757.Hotel-Information) > > [Marrable's Farringdon Hotel](https://www.expedia.co.uk/London-Hotels-The-Zetter-Hotel.h1049989.Hotel-Information) > > [Tinkerbell Resort](https://www.expedia.co.uk/Ko-Kood-Hotels-Tinkerbell-Resort.h9713866.Hotel-Information) > > [Seaside Holiday Let, Ramsgate, multi-gen, occasions, big birthdays, parking,14](https://www.expedia.co.uk/Ramsgate-Hotels-Seaside-Georgian-Home.h29509126.Hotel-Information) > > [Hotels with Entertainment in West Midlands](https://www.expedia.co.uk/Destinations-In-West-Midlands-Hotel-With-Entertainment.0-0-d6046267-thotelwithentertainment.Hotel-Filter-Destinations) > > [Monte Santo Resort](https://www.expedia.co.uk/Carvoeiro-Hotels-Monte-Santo-Resort.h2135874.Hotel-Information) > > [Hotels near Finchley Road Underground Station](https://www.expedia.co.uk/Finchley-Road-Underground-Station-Hotels.d6146084.Travel-Guide-Hotels) > > [Radisson Barra Rio De Janeiro](https://www.expedia.co.uk/Rio-De-Janeiro-Hotels-Radisson-Barra-Rio-De-Janeiro.h13455131.Hotel-Information) > > [Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Intl-Airport-Hotels.0-aCWL-0.Travel-Guide-Filter-Hotels) > > [Occidental Papagayo - Adults Only - All inclusive](https://www.expedia.co.uk/Panama-Beach-Hotels-Occidental-Papagayo-Adults-Only-All-Inclusive.h659642.Hotel-Information) ### Flights > [Flights from Delhi (DEL) to Jabalpur (JLR)](https://www.expedia.co.uk/lp/flights/del/jlr/delhi-to-jabalpur) ### Cars > [Car hire in Wood Green](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Wood-Green.d6144916.Car-Hire-Guide) ### Packages > [Lake Lugano](https://www.expedia.co.uk/Lake-Lugano-Europe.d6149473.Attraction) > > [Scottish Islands Holidays](https://www.expedia.co.uk/Scottish-Islands.d6054497.Holidays-City-Breaks) ### General