Title: ASURE Cleveland Rotorua Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ASURE Cleveland Rotorua Travelers find a peaceful retreat with thermal waters and gardens at this welcoming property, where days can be spent poolside or exploring the nearby Koutu area ## Photo gallery for ASURE Cleveland Rotorua ![Outdoor pool - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/a00f265f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/a86eedcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/f833bfae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/de3ae7dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker - ASURE Cleveland Rotorua (Rotorua)](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/50132cf8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cleveland Thermal Motel offers guests a chance to soak in hot springs and a spa tub after a day of exploration. Rooms come with WiFi, while the grounds feature an outdoor pool, barbecue grills, and a playground. Previous visitors consistently praise the attentive staff. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning £89 includes taxes & fees 3 Feb - 4 Feb ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Budget Studio ![Budget Studio | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/45bd496f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Studio 9.0 Wonderful 18 reviews ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Hairdryer Private bathroom Microwave Coffee/tea maker - 323 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for 1 Bedroom Apartment ![1 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/ef1b751d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment 9.6 Exceptional 4 reviews ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Separate bedroom Hairdryer Private bathroom Microwave - 420 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for 2 Bedroom Apartment ![2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/a72abe73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV 2 bedrooms Hairdryer Private bathroom - 538 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 2 Single Beds ### View all photos for 3 Bedroom Cottage ![3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/05f32076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Cottage 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Flat-screen TV 3 bedrooms - 969 sq ft - 3 bedrooms - Sleeps 7 - 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed ### View all photos for Family 2 Bedroom Apartment ![Family 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/02f2c67d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family 2 Bedroom Apartment 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV 2 bedrooms Hairdryer - 592 sq ft - 2 bedrooms - Sleeps 8 - 2 Queen Beds and 4 Single Beds ### View all photos for Pool View 2 Bedroom Apartment ![Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/fda13415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View 2 Bedroom Apartment 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV 2 bedrooms Hairdryer - 538 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for 1 Bedroom Family Apartment ![1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/119141df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Family Apartment ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV Separate bedroom Hairdryer - 420 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 2 Single Beds ### View all photos for Deluxe Studio ![Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/18627214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 9.2 Wonderful 15 reviews ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Hairdryer Private bathroom Microwave Coffee/tea maker - 323 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Accessible Deluxe Studio ![Accessible Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/5f91f99d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Deluxe Studio ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Hairdryer Private bathroom Microwave Coffee/tea maker - 323 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Cleveland-Thermal-Motel.h2593980.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Cleveland-Thermal-Motel.h2593980.Hotel-Information) ## About the area Koutu, a neighbourhood in Rotorua, is home to ASURE Cleveland Rotorua. Tama-te-Kapua Meeting House and Blue Baths are local landmarks, and some of the area's attractions include Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Make sure you don't miss outdoor adventures like ziplining and hiking/biking trails. [Visit our Rotorua travel guide](https://www.expedia.co.uk/Rotorua.dx6048125) [View more Motels in Rotorua](https://www.expedia.co.uk/Rotorua-Motels.d6048125-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.12821%2C176.23969&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gxLNz6O9mi4cDyrXVkmCMMSr3nU=) 113-119 Lake Road, Rotorua, Bay of Plenty, 3010 ### What's nearby - ![Kuirau Park showing a hot spring and mist or fog](https://images.trvl-media.com/place/6108100/98a65065-5339-4fed-98f0-e1cbe4bdb12e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kuirau Park 5 min walk \- 0.3 miles - ![Lake Rotorua](https://images.trvl-media.com/place/6108094/c3c69607-dd07-4b7d-b17b-0484ce85037c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Rotorua 8 min walk \- 0.5 miles - ![Rotorua featuring markets and night scenes](https://images.trvl-media.com/place/553248635754896551/a157f57e-fa78-46ea-828f-8c88fb250f81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eat Street 16 min walk \- 0.9 miles - ![Polynesian Spa featuring a pool](https://images.trvl-media.com/place/6108090/7dcc835d-d3bf-4b0d-a95e-6b3666a422cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Polynesian Spa 4 min drive \- 1.8 miles - Rotorua Hospital 9 min walk \- 0.5 miles ### Getting around - Rotorua (ROT-Rotorua Regional) 16 min drive ### Restaurants - Gold Star Bakery 14 min walk - Royal Indian Restaurant Tandoori Cuisine 10 min walk - KFC 12 min walk - Poco. 18 min walk - Subway 9 min walk ## About this property ### ASURE Cleveland Rotorua Motel near Skyline Rotorua You can look forward to a terrace, a garden and a playground at ASURE Cleveland Rotorua. For some rest and relaxation, visit the 2 hot springs or the hot tub. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), hot springs on-site and barbecues - Tour/ticket information, luggage storage and smoke-free property - Guest reviews give top marks for the helpful staff Room features All guest rooms at ASURE Cleveland Rotorua feature comforts, such as air conditioning, in addition to Extra amenities include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with digital channels - Wardrobes/cupboards, kitchens and fridges ## Similar properties ![Indoor pool, outdoor pool, open 8:00 AM to 9:30 PM, pool loungers](https://images.trvl-media.com/lodging/5000000/4320000/4316700/4316654/fef1f11b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### All Seasons Holiday Park Hannahs Bay - Pool - Hot tub - Kids’ pool - Parking included 9.0 Wonderful 544 reviews £64 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4316654&PinnedHotelID=4316654&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/2ab45308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wai Ora Lakeside Spa Resort Holdens Bay - 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2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=13938&PinnedHotelID=13938&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/44ae1b98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Rotorua Whakarewarewa - Pool - Parking included - Free Wi-Fi - Air-conditioning 7.6 Good 46 reviews £81 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/16000000/15650000/15645600/15645540/64cd7be1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosy Cottage Thermal Holiday Park Koutu - Pool - Hot tub - Parking included - Games room 8.2 Very good 243 reviews £57 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=15645540&PinnedHotelID=15645540&HadPinnedHotel=true®ionId=-1&adults=2) ![One Bedroom Spa Suite | Private spa tub](https://images.trvl-media.com/lodging/4000000/3540000/3533900/3533855/4b8b5f8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Executive on Fenton Glenholme - Hot tub - Parking included - Free Wi-Fi - Housekeeping 8.8 Excellent 930 reviews £101 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3533855&PinnedHotelID=3533855&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74730000/74725400/74725315/7006f8d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thermal Oak Motel Glenholme - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 181 reviews £84 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=74725315&PinnedHotelID=74725315&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/4000000/3960000/3954700/3954646/855435c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Vista Motel Rotorua Ohinemutu - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 471 reviews £76 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3954646&PinnedHotelID=3954646&HadPinnedHotel=true®ionId=-1&adults=2) ![2 Bedrooms Downstairs | Terrace/patio](https://images.trvl-media.com/lodging/1000000/800000/796100/796072/3881a1ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fenton Court Motel Glenholme - Parking included - Free Wi-Fi - Laundry room - Housekeeping 8.4 Very good 381 reviews £60 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=796072&PinnedHotelID=796072&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2593980,4316654,2782308,4312197,13938) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children ### Things to do - 2 hot springs - Hot tub - Outdoor pool - Playground ### Family friendly - Cot (surcharge) - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Trampoline ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Spa - 2 hot springs - Hot springs open from 7:00 AM - 9:00 PM - Hot springs water temperature - 40 ºC ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 2 floors - 4 buildings - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Kitchen - Microwave - Refrigerator - Restaurant dining guides - Toaster ### More - Air conditioning - Desk - Heating (climate-controlled) - Iron/ironing board ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 6:00 PM Late check-in subject to availability Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 2.5 per cent for credit card payments The front desk is open daily from 9:00 AM - 6:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for NZD 15.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately NZD 19.50 for adults and from NZD 19.50 for children - Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM - Crib (infant bed) fee: NZD 15.0 per night - Credit card charges are subject to a surcharge of 2.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:00 AM to 10:00 PM Hot springs access available from 7:00 AM to 9:00 PM ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Cleveland Thermal Motel Rotorua Econo Lodge Cleveland Hotel Econo Lodge Cleveland Hotel Rotorua Econo Lodge Cleveland Rotorua Cleveland Hotel Rotorua Cleveland Motel Rotorua Cleveland Thermal Resort Rotorua Cleveland Thermal Rotorua Cleveland Thermal Resort Cleveland Thermal Motel Motel Cleveland Thermal Motel Rotorua Cleveland Thermal Motel Motel Rotorua ## Frequently asked questions ### Does ASURE Cleveland Rotorua have a pool? ### How much does it cost to stay at ASURE Cleveland Rotorua? ### Is ASURE Cleveland Rotorua pet-friendly? ### How much is parking at ASURE Cleveland Rotorua? ### What time is check-in at ASURE Cleveland Rotorua? ### What time is check-out at ASURE Cleveland Rotorua? ### Where is ASURE Cleveland Rotorua located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ASURE Cleveland Rotorua Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 9.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 243 8 - Good 153 6 - Okay 39 4 - Poor 12 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Tania 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had ##### Tania Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Shanlin 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks. ##### Shanlin Stayed 2 nights in Jan 2026 ### 8/10 Good #### Ronald 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Spotless room and lovely staff ##### Ronald Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ann Marie 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, friendly staff, geo-thermal pools were awesome ##### Ann Marie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Neil 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff ##### Neil Stayed 7 nights in Jan 2026 ### 8/10 Good #### Nanisi 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants. ##### Nanisi Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Joel 10 Nov 2025 Great staff, enjoyed the mineral hot spa. ##### Joel Stayed 2 nights in Nov 2025 ### 6/10 Okay #### MATTHEW 7 Jan 2026 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities \-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL ##### MATTHEW Stayed 1 night in Jan 2026 ### 10/10 Excellent #### tanya 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was perfect place for my family of 5\. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable! ##### tanya Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Scotty 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good facilities, very clean and comfortable awesome pool ##### Scotty Stayed 2 nights in May 2025 ### 10/10 Excellent #### Shaun 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through. ##### Shaun Stayed 1 night in Jan 2025 ### 8/10 Good #### Sheryl 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Very welcoming & helpful staff. Loved the pools. ##### Sheryl Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Erica 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again. ##### Erica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Theresa 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool. ##### Theresa Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Misty 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal. ##### Misty Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Sunita 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip ##### Sunita Stayed 1 night in May 2024 ### 8/10 Good #### Gary 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend ##### Gary Stayed 1 night in Jan 2025 ### 10/10 Excellent #### John Paul 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time to book a room with them and they did not disappoont. The room is nice and clean with a cozy feel. Everything you need is there ready to be used. Staff is friendly and accomodating. Will book again soon! ❤️ ##### John Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Riley 12 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the heated swimming pool and the hot mineral bathhouse! ##### Riley Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Dundee 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights. ##### Dundee Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Ricky 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Come stay here highly recommend to all Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua ##### Ricky Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Sarina 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable. ##### Sarina Stayed 2 nights in Feb 2025 ### 8/10 Good #### Irene 19 Sept 2025 Liked: Cleanliness, staff & service, room comfort #### Gem of a place to stay The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again. ##### Irene Stayed 2 nights in Sep 2025 ### 8/10 Good #### Jerzy 10 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great. ##### Jerzy Stayed 1 night in May 2024 ### 10/10 Excellent #### Angel 19 Sept 2024 Liked: Amenities The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua. ##### Angel Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Centara Life Lamai Resort Samui](https://www.expedia.co.uk/Koh-Samui-Hotels-Centara-Life-Lamai-Resort-Samui.h102561961.Hotel-Information) > > [4 Star Hotels in Altea](https://www.expedia.co.uk/4Star-Altea-Hotels.s40-0-d182272.Travel-Guide-Filter-Hotels) > > [On The Point - Lake Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Peppers-On-The-Point-Lake-Rotorua.h1207535.Hotel-Information) > > [OBLU SELECT Lobigili with Free Transfers](https://www.expedia.co.uk/OBLU-SELECT-Lobigili.h72915067.Hotel-Information) > > [Rydges Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Rydges-Rotorua.h329597.Hotel-Information) > > [Island View Holiday Park](https://www.expedia.co.uk/Opotiki-Hotels-Island-View-Holiday-Park.h9624950.Hotel-Information) > > [Tasman Holiday Parks - Papamoa Beach](https://www.expedia.co.uk/Tauranga-Hotels-Papamoa-Beach-Resort.h9629513.Hotel-Information) > > [Beach Resorts & Hotels in Assos](https://www.expedia.co.uk/Assos-Hotels-Beach-Hotels.0-0-d6204540-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Cabin Rentals Paris](https://www.expedia.co.uk/Paris-Cabins.d3000425808-aaCabins.Travel-Guide-Accommodation) > > [Hotels near Old Spitalfields Market](https://www.expedia.co.uk/Old-Spitalfields-Market-Hotels.0-l6159619-0.Travel-Guide-Filter-Hotels) > > [Hotels near Motorpoint Arena Nottingham](https://www.expedia.co.uk/Motorpoint-Arena-Nottingham-Hotels.0-l6087713-0.Travel-Guide-Filter-Hotels) > > [Hostels Oldham](https://www.expedia.co.uk/Oldham-Hostels.d5653-aaHostels.Travel-Guide-Accommodation) ### Flights > [Flights from Bristol (BRS) to Thermi (SKG)](https://www.expedia.co.uk/lp/flights/brs/skg/bristol-to-thessaloniki) > > [Flights from Pembrey](https://www.expedia.co.uk/lp/flights/3000372641/flights-from-pembrey) > > [Flights from Hounslow (LHR) to Greven (FMO)](https://www.expedia.co.uk/lp/flights/lhr/fmo/london-to-munster) > > [Flights from London (LON-All Airports) to Genoa (GOA-Cristoforo Colombo)](https://www.expedia.co.uk/lp/flights/lon/goa/london-to-genoa) > > [Flights from Beijing (PEK) to Incheon (ICN)](https://www.expedia.co.uk/lp/flights/pek/icn/beijing-to-seoul) > > [Flights from Hounslow (LHR) to Wevelgem (KJK)](https://www.expedia.co.uk/lp/flights/lhr/kjk/london-to-kortrijk) ### Cars > [Car hire in Camberwell](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Camberwell.d179524.Car-Hire-Guide) > > [Enterprise Car Rentals In Lutterworth](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Lutterworth.d180822-c15.Car-Rental-Guide-Suppliers) ### Packages ### General > [Visit Kilbirnie](https://www.expedia.co.uk/Kilbirnie.dx6056993) > > [Visit Anaya](https://www.expedia.co.uk/Anaya.dx6269062) ---