Title: ASURE Cleveland Rotorua Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ASURE Cleveland Rotorua Motel with free parking, near Polynesian Spa ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/b6bac3d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool View 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/fda13415.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/8fe3ebfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/4c426437.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/50132cf8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cleveland Thermal Motel offers guests a chance to soak in hot springs and a spa tub after a day of exploration. Rooms come with WiFi, while the grounds feature an outdoor pool, barbecue grills, and a playground. Previous visitors consistently praise the attentive staff. 8.8 Excellent ## Popular amenities - - - - Laundry - Housekeeping - Kitchen £74 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2593980&PinnedHotelID=2593980&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![Budget Studio | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/45bd496f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Studio 8.8 Excellent 14 reviews ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Separate bedroom Private bathroom Hairdryer Microwave - 323 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![1 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/ef1b751d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Apartment 9.6 Exceptional 4 reviews ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Separate bedroom Private bathroom Hairdryer Microwave - 420 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/a72abe73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Apartment 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV 2 bedrooms Private bathroom Hairdryer - 538 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 2 Single Beds ![3 Bedroom Cottage | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/05f32076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Cottage 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Kitchen Fridge Flat-screen TV 3 bedrooms - 969 sq ft - 3 bedrooms - Sleeps 7 - 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed ![Family 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/02f2c67d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family 2 Bedroom Apartment 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV 2 bedrooms Private bathroom - 592 sq ft - 2 bedrooms - Sleeps 8 - 2 Queen Beds and 4 Single Beds ![Pool View 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/fda13415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View 2 Bedroom Apartment 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV 2 bedrooms Private bathroom - 538 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/119141df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Family Apartment ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Fridge Flat-screen TV Separate bedroom Private bathroom - 420 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 2 Single Beds ![Deluxe Studio | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/18627214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 9.0 Wonderful 13 reviews ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Separate bedroom Private bathroom Hairdryer Microwave - 323 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Accessible Deluxe Studio | 1 bedroom, desk, iron/ironing board, cots/infant beds](https://images.trvl-media.com/lodging/3000000/2600000/2594000/2593980/5f91f99d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Deluxe Studio ### Highlights Air conditioning Kitchen Fridge Flat-screen TV Separate bedroom Private bathroom Hairdryer Microwave - 323 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Cleveland-Thermal-Motel.h2593980.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Cleveland-Thermal-Motel.h2593980.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.12821%2C176.23969&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gxLNz6O9mi4cDyrXVkmCMMSr3nU=) 113-119 Lake Road, Rotorua, Bay of Plenty, 3010 #### What's nearby - Eat Street - 16 min walk - 0.9 miles - Rotorua Central Mall - 3 min drive - 1.4 miles - Tamaki Maori Village - 3 min drive - 1.4 miles - Skyline Rotorua - 3 min drive - 1.8 miles - Polynesian Spa - 4 min drive - 1.8 miles #### Getting around - Rotorua (ROT-Rotorua Regional) - 16 min drive #### Restaurants - ‪Gold Star Bakery - ‬14 min walk - ‪KFC - ‬12 min walk - ‪Poco Tapas And Wine - ‬18 min walk - ‪Third Place Cafe - ‬8 min walk - ‪Subway - ‬9 min walk ## About this property ### ASURE Cleveland Rotorua Motel near Polynesian Spa You can look forward to a terrace, a garden and a playground at ASURE Cleveland Rotorua. For some rest and relaxation, visit the 2 hot springs or the hot tub. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), hot springs on-site and smoke-free property - Barbecues, luggage storage and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All guest rooms at ASURE Cleveland Rotorua feature comforts, such as air conditioning, in addition to Extra amenities include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with digital channels - Wardrobes/cupboards, kitchens and fridges ## Similar properties ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/96000000/95460000/95450700/95450655/3e0c597f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newina Rotorua Fairy Springs - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 221 reviews £93 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=95450655&PinnedHotelID=95450655&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite, 3 Bedrooms, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/a911c010.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silver Fern Rotorua Suites & Spa Glenholme - Spa - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 964 reviews £81 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/3000000/2060000/2056700/2056657/39b681d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JetPark Hotel Rotorua Victoria - Pool - Hot tub - Parking included - Free WiFi 8.8 Excellent 1,001 reviews £79 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2056657&PinnedHotelID=2056657&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/3829bdf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free WiFi 8.2 Very good 1,035 reviews £80 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=329597&PinnedHotelID=329597&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2790000/2782400/2782308/2ab45308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wai Ora Lakeside Spa Resort Holdens Bay - Pool - Hot tub - Spa - Kids pool 8.2 Very good 597 reviews £58 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2782308&PinnedHotelID=2782308&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/14900/14866/7f861d9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel Rotorua Rotorua - Pool - Hot tub - Spa - Kids pool 8.2 Very good 999 reviews £85 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=14866&PinnedHotelID=14866&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/44ae1b98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel Rotorua Whakarewarewa - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 19 reviews £76 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/4000000/3880000/3871500/3871423/423cee69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regal Palms Resort Glenholme - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 1,002 reviews £106 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=3871423&PinnedHotelID=3871423&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 9:30 PM, pool loungers](https://images.trvl-media.com/lodging/5000000/4320000/4316700/4316654/fef1f11b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### All Seasons Holiday Park Hannahs Bay - Pool - Hot tub - Kids pool - Parking included 9.0 Wonderful 522 reviews £71 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=4316654&PinnedHotelID=4316654&HadPinnedHotel=true®ionId=-1&adults=2) ![One Bedroom Spa Suite | Private spa tub](https://images.trvl-media.com/lodging/4000000/3540000/3533900/3533855/4b8b5f8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Executive on Fenton Glenholme - Parking included - Free WiFi - Housekeeping - Kitchen 8.8 Excellent 927 reviews £102 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3533855&PinnedHotelID=3533855&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children ### Things to do - 2 hot springs - Hot tub - Outdoor pool - Playground ### Family friendly - Cot (surcharge) - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Trampoline ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Spa - 2 hot springs - Hot springs open from 7:00 AM - 9:00 PM - Hot springs water temperature - 40 ºC ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 2 floors - 4 buildings - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Kitchen - Microwave - Refrigerator - Restaurant dining guides - Toaster ### More - Air conditioning - Desk - Heating (climate-controlled) - Iron/ironing board ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 6:00 PM Late check-in subject to availability Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 2.5 per cent for credit card payments The front desk is open daily from 9:00 AM - 6:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for NZD 15.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately NZD 19.50 for adults and from NZD 19.50 for children - Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM - Crib (infant bed) fee: NZD 15.0 per night - Credit card charges are subject to a surcharge of 2.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:00 AM to 10:00 PM Hot springs access available from 7:00 AM to 9:00 PM ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Cleveland Thermal Motel Rotorua Econo Lodge Cleveland Hotel Econo Lodge Cleveland Hotel Rotorua Econo Lodge Cleveland Rotorua Cleveland Hotel Rotorua Cleveland Motel Rotorua Cleveland Thermal Resort Rotorua Cleveland Thermal Rotorua Cleveland Thermal Resort Cleveland Thermal Motel Motel Cleveland Thermal Motel Rotorua Cleveland Thermal Motel Motel Rotorua ## Frequently asked questions ### Does ASURE Cleveland Rotorua have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM. ### How much does it cost to stay at ASURE Cleveland Rotorua? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at ASURE Cleveland Rotorua on 30 Nov 2025 start from £73.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rotorua-Hotels-Cleveland-Thermal-Motel.h2593980.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is ASURE Cleveland Rotorua pet-friendly? > No, pets are not allowed at this property. ### How much is parking at ASURE Cleveland Rotorua? > Self-parking is free at this property. ### What time is check-in at ASURE Cleveland Rotorua? > Check-in start time: 2 PM; check-in end time: 6:00 PM. Late check-in is available from 8:00 PM to 10:00 PM for a fee of NZD 30. ### What time is check-out at ASURE Cleveland Rotorua? > Checkout is at 10 AM. ### Where is ASURE Cleveland Rotorua located? > Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre and Lake Rotorua. Rotorua Hospital and DriftKartz are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ASURE Cleveland Rotorua Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 227 8 - Good 148 6 - Okay 37 4 - Poor 12 2 - Terrible 6 ### 8.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Kerenapu 6 Jun 2025 Liked: Staff & service, property conditions & facilities Amazing stay definitely stay again !! ##### Kerenapu Stayed 2 nights in May 2025 ### 10/10 Excellent #### Scotty 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good facilities, very clean and comfortable awesome pool ##### Scotty Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really nice stay. Mineral pools and heated pool were a great addition. Everything seemed pretty new and the staff were friendly and helpful ##### Verified traveller Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Erica 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again. ##### Erica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Richard 20 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and friendly staff made for a very pleasant stay. ##### Richard Stayed 1 night in Nov 2024 ### 8/10 Good #### Sheryl 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Very welcoming & helpful staff. Loved the pools. ##### Sheryl Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### John Paul 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time to book a room with them and they did not disappoont. The room is nice and clean with a cozy feel. Everything you need is there ready to be used. Staff is friendly and accomodating. Will book again soon! ❤️ ##### John Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Misty 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal. ##### Misty Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Shaun 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through. ##### Shaun Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Tara J 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel. ##### Tara J Stayed 2 nights in Dec 2024 ### 8/10 Good #### Gary 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend ##### Gary Stayed 1 night in Jan 2025 ### 10/10 Excellent #### jacqueline 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would highly recommend! Wonderful service! ##### jacqueline Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Theresa 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool. ##### Theresa Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Dundee 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights. ##### Dundee Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sarina 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable. ##### Sarina Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Riley 12 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the heated swimming pool and the hot mineral bathhouse! ##### Riley Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Tim 12 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice place to relax and enjoy the mineral pools ##### Tim Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Ricky 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Come stay here highly recommend to all Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua ##### Ricky Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Richard 27 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a great time away, close to towns and attractions! See you again soon!! ##### Richard Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Larissa 26 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our stay in the Cottage. So comfortable, charming & well appointed. Great facilities with the lovely pool, hot springs and play area for the kids. The hospitality was fantastic - would highly recommend. ##### Larissa ### 8/10 Good #### Emily 26 Jul 2022 Liked: Staff & service, amenities, property conditions & facilities Love the mineral pools and the close access to the city. The motel has been refurbished in the inside and the minder was a very lovely lady who gave us good recommendation for food places. ##### Emily Stayed 2 nights in Jul 2022 ### 8/10 Good #### Marsha 28 Mar 2025 Overall the stay was good. The condition is the carpeting was pretty poor and the smell when you first entered the room was very “cleanser-esk”. Beds were comfortable. We didn’t care to use the mineral pools as they were in enclosed structures that were dark and humid. ##### Marsha Stayed 4 nights in Mar 2025 ### 8/10 Good #### Bonnetta 23 Feb 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay ##### Bonnetta Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Bevan 10 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great value, old style motel but refurbished. Driveway resurfacing work going on, but its not a problem ##### Bevan Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Eric 15 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for the price This was a great hotel for price. Nothing super fancy, but really clean and comfortable. The mineral pools on the premises were fantastic. The staff was super! ##### Eric Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Athens Gate Hotel](https://www.expedia.co.uk/Athens-Hotels-Athens-Gate-Hotel.h22143.Hotel-Information) > > [Las Vistas TRG Tenerife Royal Gardens](https://www.expedia.co.uk/Arona-Hotels-Las-Vistas-TRG-Tenerife-Royal-Gardens.h38123661.Hotel-Information) > > [Slieve Donard](https://www.expedia.co.uk/Newcastle-Hotels-Slieve-Donard-Resort-And-Spa.h890512.Hotel-Information) > > [Hotels near Portobello Road Market](https://www.expedia.co.uk/Portobello-Road-Market-Hotels.0-l501563-0.Travel-Guide-Filter-Hotels) > > [Golden Tulip Krakow Kazimierz](https://www.expedia.co.uk/Krakow-Hotels-Golden-Tulip-Krakow-Kazimierz.h15189725.Hotel-Information) > > [YAYS Amsterdam Salthouse Canal by Numa](https://www.expedia.co.uk/Amsterdam-Hotels-YAYS-Amsterdam-Salthouse-Canal.h11301676.Hotel-Information) > > [Hotels in Castleton](https://www.expedia.co.uk/Castleton-Hotels.d6150283.Travel-Guide-Hotels) > > [Hotel Continental - Tonelli Hotels](https://www.expedia.co.uk/Nago-Torbole-Hotels-Hotel-Continental-TonelliHotels.h3489195.Hotel-Information) > > [Ocean Blue & Sand Beach Resort - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Ocean-Blue-Sand-Beach-Resort-All-Inclusive.h1141946.Hotel-Information) > > [5 Star Hotels in Ogmore-by-Sea](https://www.expedia.co.uk/5Star-Ogmore-By-Sea-Hotels.s50-0-d3000430234.Travel-Guide-Filter-Hotels) > > [Artemis Hotel](https://www.expedia.co.uk/Cefalu-Hotels-Artemis-Hotel.h4538255.Hotel-Information) > > [Comfort Inn Hyde Park](https://www.expedia.co.uk/London-Hotels-Comfort-Inn-Hyde-Park.h84018.Hotel-Information) > > [Highlife Apartments](https://www.expedia.co.uk/Marmaris-Hotels-Highlife-Apartments.h19454677.Hotel-Information) > > [Sitges Group Beach Dreams](https://www.expedia.co.uk/Sitges-Hotels-Sitges-Group-Beach-Dreams.h11824793.Hotel-Information) > > [Roma Beach Resort & Spa](https://www.expedia.co.uk/Side-Hotels-Roma-Beach-Resort-Spa.h21596573.Hotel-Information) > > [Poseidon Athens](https://www.expedia.co.uk/Athens-Hotels-Poseidon-Athens.h866132.Hotel-Information) > > [Hotel Sct Thomas](https://www.expedia.co.uk/Copenhagen-Hotels-Hotel-Sct-Thomas.h2794596.Hotel-Information) > > [DoubleTree by Hilton St. Anne's Manor](https://www.expedia.co.uk/Wokingham-Hotels-DoubleTree-By-Hilton-St-Annes-Manor.h436249.Hotel-Information) > > [Waterton Park Hotel](https://www.expedia.co.uk/Wakefield-Hotels-Waterton-Park-Hotel.h2415.Hotel-Information) ### Flights > [Flights from Cardiff (CWL) to Geneva (GVA)](https://www.expedia.co.uk/lp/flights/cwl/gva/cardiff-to-geneva) ### Cars > [Car hire in Amritsar](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Amritsar.d444.Car-Hire-Guide) ### Packages > [Tarlac Holidays](https://www.expedia.co.uk/Tarlac.d6023868.Holidays-City-Breaks) > > [North Wales Holidays](https://www.expedia.co.uk/North-Wales.d6054276.Holidays-City-Breaks) > > [County Tipperary Holidays](https://www.expedia.co.uk/County-Tipperary.d6057036.Holidays-City-Breaks) ### General > [Visit Belgium](https://www.expedia.co.uk/Belgium.dx17)