Cleveland Thermal Motel

Photo gallery for Cleveland Thermal Motel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Desk, iron/ironing board, cots/infant beds, free WiFi

Overview of Cleveland Thermal Motel

Cleveland Thermal Motel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

Explore the area

  • Popular LocationRotorua Hospital9 min walk
  • Popular LocationKuirau Park11 min walk
  • Popular LocationTama-te-Kapua Meeting House11 min walk
  • AirportRotorua (ROT-Rotorua Regional)15 min drive

Choose dates to view prices

About this area

Rotorua

Cleveland Thermal Motel is located in Koutu, a neighbourhood in Rotorua. Government Gardens Golf and Volcanic Hills Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • Terrace kitchen - 14 min walk
  • Picnic Cafe - 17 min walk
  • Brew - 17 min walk
  • Atticus Finch - 17 min walk
  • Indian Star - 18 min walk

About this property

Cleveland Thermal Motel

3-star Rotorua motel in Koutu with free parking
An outdoor pool, a spa tub and dry cleaning are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
Cleveland Thermal Motel offers 31 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. 42-inch Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Hindi, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 15 for adults and NZD 15 for children

Things to do

  • Hot springs
  • Outdoor pool
  • Playground
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM to 9:00 PM

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Hob

More

  • Desk
  • Iron/ironing board
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 15 per day

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 167 out of 326 reviews
5 - Excellent 51%
Rating 4 - Good. 122 out of 326 reviews
4 - Good 37%
Rating 3 - Okay. 27 out of 326 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 326 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 326 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for kids with swings, slide and big trampolines. Plus there is also a good sized heated pool and 2 indoor hot tubs. The owners are the best, very friendly and accommodating. Also plenty of parking and the rooms are clean, tify and beds comfortable.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the mineral pools and the close access to the city. The motel has been refurbished in the inside and the minder was a very lovely lady who gave us good recommendation for food places.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great to soak in the hot pool at the end of the day. Nicely done up bathrooms. Kitchen appliances dated.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, highly recommend
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, very clean and well presented unit.
Stayed 2 nights in Apr 2022