Title: Ambassador Thermal Motel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ambassador Thermal Motel Centrally located near Polynesian Spa, this welcoming motel offers three pools and helpful staff who make planning daily adventures a breeze ## Photo gallery for Ambassador Thermal Motel ![Indoor pool, 2 outdoor pools - Ambassador Thermal Motel (Rotorua)](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192639/de7680ce.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Ambassador Thermal Motel (Rotorua)](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192639/0260dc4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout curtains, soundproofing, iron/ironing board, free WiFi - Ambassador Thermal Motel (Rotorua)](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192639/6df8bc5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Economy Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle - Ambassador Thermal Motel (Rotorua)](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192639/9e49bd32.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Ambassador Thermal Motel (Rotorua)](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192639/433cf1fb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ambassador Thermal Motel, in the city center, offers practical amenities like laundry facilities, free in-room WiFi, and luggage storage. Guests can choose between two outdoor pools or an indoor option. The staff provides excellent tour assistance, often praised in reviews. ## Reviews 8.4 Very good ## Popular amenities - Parking included - Free Wi-Fi - Breakfast available - Laundry room - Housekeeping £61 includes taxes & fees 3 Feb - 4 Feb ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4192639&PinnedHotelID=4192639&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### Basic Studio, 1 Double Bed 8.6 Excellent 9 reviews ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan Private bathroom - 377 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Apartment, 1 Bedroom ![Standard Apartment, 1 Bedroom | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192639/9be7666f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom 9.0 Wonderful 19 reviews ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan Separate bedroom - 710 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed and 3 Single Beds ### Standard Apartment, 2 Bedrooms ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan 2 bedrooms - 1033 sq ft - 2 bedrooms - Sleeps 7 - 2 Double Beds and 3 Single Beds ### Basic Studio, Multiple Beds 8.4 Very good 15 reviews ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan Private bathroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### Economy Apartment, 1 Bedroom 7.6 Good 5 reviews ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan Separate bedroom - 710 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ### Basic Apartment, 1 Bedroom 8.0 Very good 8 reviews ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan Separate bedroom - 710 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Economy Apartment, 2 Bedrooms ![Economy Apartment, 2 Bedrooms | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192639/8dabb80c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Apartment, 2 Bedrooms 8.0 Very good 7 reviews ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan 2 bedrooms - 1033 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 2 Single Beds ### Basic Apartment, 2 Bedrooms 8.0 Very good 1 review ### Highlights Soundproofed Heating Kitchen Fridge TV Blackout curtains Fan 2 bedrooms - 1033 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Bed and 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Ambassador-Thermal-Motel.h4192639.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Ambassador-Thermal-Motel.h4192639.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.13325%2C176.25546&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uaR_dkUeUYrPfmIGsKtnDQ9BQIQ=) Cnr Whakaue & Hinemaru Streets, Rotorua, 3040 #### What's nearby - Eat Street \- 3 min walk \- 0.2 miles - Rotorua i-SITE Visitor Centre \- 3 min walk \- 0.2 miles - Tamaki Maori Village \- 5 min walk \- 0.3 miles - Rotorua Night Market \- 6 min walk \- 0.4 miles - Polynesian Spa \- 6 min walk \- 0.4 miles #### Getting around - Rotorua (ROT-Rotorua Regional) - 13 min drive #### Restaurants - ‪Aroma Cafe - ‬2 min walk - ‪Brew | Craft Beer Pub - ‬5 min walk - ‪Fat Dog Cafe & Bar - ‬6 min walk - ‪Atticus Finch - ‬5 min walk - ‪Ambrosia Restaurant & Bar - ‬4 min walk ## About this property ### Ambassador Thermal Motel Hotel near Polynesian Spa Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 2 outdoor pools and an indoor pool - Free self-parking - A front desk safe, luggage storage and outdoor furniture - Tour/ticket information and free newspapers - Guest reviews give top marks for the helpful staff Room features All guestrooms at Ambassador Thermal Motel boast comforts such as free WiFi and sound-insulated walls. Extra amenities include: - Heating and fans - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 32-inch TVs with cable channels - Kitchens, fridges and microwaves ## Similar properties ![Pool Access Queen + 1 Single with Kitchenette & Ensuite bathroom | Terrace/patio](https://images.trvl-media.com/lodging/93000000/92940000/92932700/92932623/a7754ccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Lounge Sleepery, SureStay Collection by BW Inner City - Pool - Free Wi-Fi - Breakfast available - Parking available 8.4 Very good 107 reviews £60 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=92932623&PinnedHotelID=92932623&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, outdoor pool](https://images.trvl-media.com/lodging/105000000/104620000/104619100/104619013/75f558c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kowhai motel Inner City - Pool - 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Parking included - Free Wi-Fi - Restaurant 7.8 Good 309 reviews £76 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=94750857&PinnedHotelID=94750857&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3960000/3954700/3954646/be531eb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Vista Motel Rotorua Ohinemutu - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 468 reviews £73 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=3954646&PinnedHotelID=3954646&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 5 metres - Street parking available - Free self parking on site - Limited on-site self parking ### Things to do - 2 outdoor pools - Children's pool - Indoor pool ### Family friendly - 2 outdoor pools - Children's pool - In-room kitchen - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Outdoor furniture ### Accessibility - No lift ### More - 2 buildings - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with cable/satellite channels ### Food and drink - Cookware, dishware, and utensils - Electric kettle - Hob - Kitchen - Microwave - Refrigerator - Tea bags/instant coffee ### More - Fan - Heating - Iron/ironing board - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April: - One of the swimming pools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: NZD 100 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Ambassador Thermal Ambassador Thermal Motel Ambassador Thermal Motel Rotorua Ambassador Thermal Rotorua Ambassador Thermal Hotel Rotorua Ambassador Thermal Motel Hotel Ambassador Thermal Motel Rotorua Ambassador Thermal Motel Hotel Rotorua ## Frequently asked questions ### Does Ambassador Thermal Motel have a pool? ### How much does it cost to stay at Ambassador Thermal Motel? ### Is Ambassador Thermal Motel pet-friendly? ### How much is parking at Ambassador Thermal Motel? ### What time is check-in at Ambassador Thermal Motel? ### What time is check-out at Ambassador Thermal Motel? ### Where is Ambassador Thermal Motel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ambassador Thermal Motel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 7.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 230 8 - Good 254 6 - Okay 73 4 - Poor 25 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Nicola 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Nicola Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Susmita 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was amazing place, very tidy and great facilities. Short walking + driving distance to places we wanted to visit. Quiet and calm area. ##### Susmita Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Christina 24 Dec 2025 Liked: Cleanliness The staff was fantastic and the rooms were very clean, however a bit dated. ##### Christina Stayed 1 night in Dec 2025 ### 8/10 Good #### Leigh 7 Dec 2025 Liked: Cleanliness, amenities Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants. ##### Leigh Stayed 3 nights in Dec 2025 ### 8/10 Good #### Stuart 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Just stayed the one night. The room was clean and tidy within walking distance of resturants and CBD ##### Stuart Stayed 1 night in Dec 2025 ### 8/10 Good #### Susie 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convience ##### Susie Stayed 1 night in Dec 2025 ### 8/10 Good #### John 20 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This motel has all you need to cook basic meals. The rooms are very quiet and the beds are comfortable. The motel is a bit dated and could use a refresh but is very decent for the price. ##### John Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### MOHAMMED 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation. ##### MOHAMMED Stayed 1 night in Oct 2025 ### 8/10 Good #### Cara 10 Dec 2025 Liked: Cleanliness, amenities Property in a need of a bit of TLC but overall value for money. Super handy location. Spa and pools were clean. Friendly staff. Generally clean and tidy - suggested improvements would be patio and outdoor furniture getting dusted for cobwebs and under bathroom vanity needed a clean (moisture marks with dust visible when sititng on toilet). ##### Cara Stayed 3 nights in Dec 2025 ### 8/10 Good #### marco 3 Oct 2025 Clean rooms and nice thermal pool ##### marco Stayed 1 night in Sep 2025 ### 6/10 Okay #### janelle 2 Nov 2025 Liked: Cleanliness Staff were nice, good safe space, room and amenities need an upgrade but overall fine. ##### janelle Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Ngaio 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again. ##### Ngaio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Johanna 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great large family accomodation, friendly, informative staff, would stay again if in the area. Close to water front and play ground for families with children. ##### Johanna Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mahesh 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly, helpful and courteous staff. Value for money. ##### Mahesh Stayed 2 nights in Oct 2025 ### 8/10 Good #### Gay 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Motel could do with a refresh, but was clean and tidy enough with good facilities and service. ##### Gay Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Calum 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Johns who checked me in, helped me with my laundry and gave lots of advice couldn't have been more helpful ##### Calum Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kevin 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the themal pools. The staff are friendly and helpful. Walking distance to eat street and the lake. ##### Kevin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Austin 28 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place if you have a budget, pool was quiet and really nice. ##### Austin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Mariam 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Superb location , super fast internet and big rooms with lovely staff. ##### Mariam Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Jordan 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed was really comfortable and the staff are friendly and easy going. Felt really at home. ##### Jordan Stayed 7 nights in Jul 2025 ### 8/10 Good #### Kirsty 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. Loved the view from the room. ##### Kirsty Stayed 2 nights in Jun 2025 ### 8/10 Good #### Jennifer 10 Oct 2025 Liked: Amenities Didn’t use laundry. Kitchen well equiped ##### Jennifer Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Della 20 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was so close to everything really enjoyed our stay ##### Della Stayed 3 nights in Jan 2025 ### 8/10 Good #### Kataraina 18 Apr 2025 Liked: Cleanliness, property conditions & facilities Nice stay - thank you ##### Kataraina Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Robyn 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice and comfortable, clean and warm, very polite and helpful staff. 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