2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hotel Best Sabinal

4 out of 5
Hotel Best Sabinal
Urbanizacion Roquetas, Avenida de las Gaviotas, s/n, Roquetas de Mar, Almeria

Reviews

8.0

Very good

Rating 10 - Excellent. 69 out of 194 reviews" "
Rating 8 - Good. 72 out of 194 reviews" "
Rating 6 - Okay. 34 out of 194 reviews" "
Rating 4 - Poor. 14 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing as soon as I stepped into the hotel. The superb staff, the speediness of checkin, the room and view and location. Definitely recommend.
Stayed 7 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was great for October, refurbished rooms and sea view were great ,couldnt fault this hotel ,
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Extremely busy but everything was great from checking in to checking out, room was very nice & the bathroom, restaurant was always busy but never a shortage of food, enough beds around the pool for everyone, overall a great short stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Raquel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La piscina infantil genial para los niños,la limpieza muy bien y la comida tb bien organizada y variada,
Stayed 1 night in Jul 2023

10/10 Excellent

Maureen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a 5 night stay.Had a sea view room which was great - worth the extra money. Excellent location and so close to beach and amenities. Food was generally good but would have liked more variety each evening. Friendly and welcoming reception staff and hotel kept spotlessly clean. Would return and definitely recommend.
Stayed 5 nights in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2022

8/10 Good

Ann Marie

Stayed 4 nights in Jun 2022

8/10 Good

colin

Stayed 2 nights in May 2022

2/10 Terrible

Ralph

Disliked: Room comfort
Beware of the buffet
Beautiful pool area, sea view amazing. Room quite small, bed comfy. Just one dressing table chair so no where to sit in room. Got food poisoning 2 days in and spent rest of the holiday in the room. Evening meal buffet unrelaxed, very busy, hot food not kept at correct temperature. We had decided not to eat there again unfortunately we got severe bout of food poisoning that night.
Stayed 7 nights in May 2022
Response from Manager hotel on 14 Jun 2022
Dear Guests, First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday. We are grateful that our sea views and pool area were to your satisfaction. However, I am sorry that our gastronomic offer did not satisfy you. We will work to improve the services you did not like so much. Best Regards, Hotel Manager

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, room comfort
Poor hotel stay - not a 4 Star in our view
During our 5 days, the towels were changed once [after asking], the toiletries were changed once [after asking multiple times] and the front desk really unhelpful. The pool and bar staff were great. The spa [6€ extra] was cold, no steam in the steam room, no heat in the sauna and the jacuzzis were chilly. The food ranged from awful to ok and generally had no taste at all - this takes quite some skill! There are no circumstances under which I would return to this hotel.
Stayed 4 nights in May 2022
Response from Manager hotel on 19 May 2022
Dear Mark, I regret that we did not fully meet your expectations. We will try to improve the points you did not like so much. Regards Hotel Manager

10/10 Excellent

David

Stayed 5 nights in Apr 2022

4/10 Poor

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor value. Poor quality.Avoid
Poor value hotel. Food is average at best and served in a very busy and poorly organised dining room. Akin to a verybpoor all inclusive. No effort to make the dining room any different for dinner service. Gym equipment in poor state of repair and mostly unusable. Location is good, right next to the beach Hotel is expensive and cpuld and should be much better
Stayed 2 nights in Aug 2021
Response from Manager hotel on 12 Aug 2021
Dear Mike, We Appreciate the time you have taken to write us your opinion on this site. I regret that we have not been able to fully meet your expectations. We are sorry if our hotel did not fit your needs. Yours sincerely, Hotel Management

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
The hotel was very clean. Hotel room appeared to be well cleaned. Hotel staff very friendly and helpful. It is right on the sea front with direct access to the beach.
Stayed 3 nights in Aug 2020
Response from Manager hotel on 16 Aug 2020
Dear Nick, Dear guest, first of all, thank you for your days in our Hotel. We are very pleasure to know you have had and good holiday and the hotel and the staff have been fine. I transfer your words to our department managers. We hope to see you again. Best regards,

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, and acceptable, the food was excellent, and very good location. The downside was there wasn't much atmosphere, but it was October. Overall very good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food quality, ckeanliness and helpful staff.
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
We booked a sea view room with two double beds. We were allocated a side sea view room with one king bed and after making a fuss a foldable single bed was added to the room. This was most unsatisfactory and not what we had booked, we sayer in the room as we were to tired to repackage our bags and move. We are two widowed ladies and were not pleased .
Stayed 10 nights in Oct 2019

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities
We booked this hotel after reading some great reviews, but on arrival we were allocated our so called superior recently refurbished room which had two small shelves and a narrow wardrobe with 8 coat hangers. I spoke with reception and they informed me that we could have an older non superior room, which was due for refurbishment, on the other side of the building. This was not a practical option so we put up with living out of two large suitcases for four days. The food is of a good standard but the entertainment was geared mainly towards young children and at times we thought we were at Butlins. The staff are friendly and helpful and if we were younger with small children we would probably have enjoyed it more.
Stayed 4 nights in Oct 2019
Response from Manager on 29 Oct 2019
Dear Guest, We apologize if we did not met your expections regarding the room accomodation. The reservation of beds is upon availability. We try our best to accomodate our guest with the room preference, once again sorry if we couldn´t do it. Yours sincerely, Hotel Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our seaview room was excellent the hotel is overlooking the beach the pool and promenade
Stayed 10 nights in Sep 2019

8/10 Good

Kevin

Stayed 21 nights in Sep 2019

8/10 Good

Gary

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Pablo, Barcelona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, but there were too many people in the swimming pool that was unpleasant to take a bath. It was not relaxing. For the size of the hotel and the number of guests there are at the same time, the pool is small. Let's see, the pool itself is not small, what makes it small is the number of clients using it at the same time.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Pro: Spa, close beach, nice staff at the bar Con: food was not very good, mostly activities for kids only, small dark rooms, sea view was more of a view to the pool, rooms should be renovated again, overall maximum 2-3 star hotel
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Been before food quality hasn’t declined still very good although cleanliness around bar and pool had dropped from other visits
Stayed 7 nights in Jun 2019

10/10 Excellent

Kevin

Stayed 21 nights in May 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, even better staff
The Best Sabinal was absolutely brilliant. The staff were incredibly helpful, especially chefs Raul and Daniel who went well above and beyond their duty to cater for our son who has allergies. The meal times always had a big selection of delicious food. The chefs are obviously very talented to serve such huge quantities without sacrificing the quality. The room was huge, very clean and stocked with everything that would be expected. We went all inclusive and the range of food and drinks included was great. The bar staff were very helpful in dealing with our sons allergies when it came to getting food outside of normal meal times. The entertainment program was fun for both kids and adults. Roberto was the heart of the fun and always provided an abundance of laughs as well as having an exceptional demeanour with the children, who loved him. The pools were great. Our kids who love the sea wanted to spend more time in the pools than the sea, which is a big compliment. The outside facilities have been well planned so that children are safe and easy to keep an eye on from the comfort of the sun beds. The entire complex is gated at the back with tasteful glass barriers to prevent the children leaving the hotel grounds, but with access to the beach via a gate that is unlocked with your room key card. It is a great system. I couldn’t have been happier with the hotel. The only thing that needed improvement was my Spanish!
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.animations bad. All beauty. Recommended.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 7 nights in May 2019

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had breakfas
Stayed 4 nights in May 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a very nice experience, the hotel is immaculate, the room was a little small but the pool area is absolutely lovely!!..... Breakfast was an extremely noisy experience and not at all relaxing, tables would benefit from having table cloths.... Was all very much like a school canteen!!.... Was glad not to be booked in for dinner! However excellent value for money!!.... Also a beautiful open air chapel a few minutes walk away!
Stayed 2 nights in Apr 2019

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Good choice of food. Very friendly, helpful staff.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, clean rooms, staff was helpful
Stayed 4 nights in Oct 2018

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roquetas break
Lovely clean hotel and rooms. All staff friendly from checking in to the restaurant. Vast choice of food available. Lovely pool area although lots of sun beds which may be rather busy in the summer. October was fine. Still some towels put out reserving sunbeds so this should be discouraged. Stayed several times at this hotel and will go back.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel
I am a Best Loyality member having been to hotels in costa del sol, Tenerife and I have been holidaying in Roquestas for the last 12 years, watched this hotel develop and when Best group invested in it last year decided to stayover for 1 night this year whilst we were in the resort again. We had room 657 overlooking the Playa Serena beach area fantastic view and suntrap on the roof of the hotel, the room was large and no complaints but was looking forward to a refurbished room maybe next time. Tastefully furnished bars, lounges, reception area, pool area is huge with large main pool which was packed out 10am lots of loungers, kids pool with slides and parasols as the sun is really hot down here. Great indoor pool and spa area, kids club. The food in theses hotels is always fabulous lots of choice but restaurant seemed smaller in comparison to the rooms. Large outdoor space for seating and bars. Huge entertainment programme to keep everybody entertained who wants it. The staff are all hard working and really friendly. Good vibes right on the beach, living our best life. Lots of lovely bars down the road and easily accessible.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel is NOT a four-star
I can only describe the hotel as a resort VERY loud resort not what we expected from Expedia when we booked . N The hotel is definitely not ideal for couples who want to relax. Music in one bar competing with the other area so loudly. Families shouting at each other to communicate above the sound. When walking on the promenade it was fine until we reached the embarrassing hotel we were staying in. Embarrassingly loud. Other couples around us got up and said they had had enough and retreated to their rooms as did we. Not a relaxing three days and very very disappointed in this hotel. It should carry a warning for couples or those seeking a relaxing break.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Stayed 12 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but busy hotel
We stayed in Best Sabinal for a week in June. The hotel is lovely, modern and right on the beach with great facilities. It really caters for all inclusive customers (which we were not) which is great if you don't want to move from the hotel for your entire stay but it means that the surrounding area consists of empty restaurants, bars and streets which we found very strange. Our room was clean and modern but we were at the back of the hotel on the 1st floor. The downside of this is that we could not sit on our balcony because of the noise of the vents coming from the restaurant below and the noise of the restaurant at breakfast time was so loud from 7am. You can also hear everything through the walls so quite unlucky when you have noisy kids on either side! Apart from those issues we had a lovely stay, the pool is great and easy enough to get a lounger, quick and easy check in, luggage storage and friendly staff. However, if you are looking for a town with a bit of atmosphere Roquetas de Mar is not the place!
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 7 nights in May 2018

8/10 Good

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

4/10 Poor

Snowy, England

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lovely location but ...
The food at the hotel is terribly poor quality and the dining area is chaotic. You have to fight through the hoards of very rude Spanish people to get any food. Stay room only and eat out! They have the heating on for all the old people, as the staff told us despite it being 24 degrees outside and no air conditioning 👎
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, smart, friendly hotel
Popular with Spanish holiday makers. Well-presented. Great sea views from our room balcony. Located right near beach.
Stayed 1 night in Oct 2017