Title: The Westin Excelsior, Rome Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Excelsior, Rome Luxury hotel with full-service spa and health club ![Sauna, steam room, Turkish bath/hammam, body treatments, aromatherapy](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/18ffa144.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Al fresco dining, serves lunch and dinner](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/892ffcec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/dda3efa9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/cd0177d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/c33634b1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Excelsior, Rome sits just steps from the Spanish Steps. Guests find respite in the quiet garden or book treatments at Kami Wellness spa. The property features an indoor pool and on-site shopping, giving visitors plenty of ways to relax after exploring the city. 8.2 Very good ## Popular amenities - - Pool - Bar - Spa - Pet-friendly - Parking available £328 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8002&PinnedHotelID=8002&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/6c2cc44d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.8 Excellent 20 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 377 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/f71d8934.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 377 sq ft - Sleeps 3 - 2 Single Beds ![Grand Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/0ebd57e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed 8.0 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 431 sq ft - Sleeps 3 - 1 King Bed ![Grand Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/10340045.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Single Beds 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 431 sq ft - Sleeps 3 - 2 Single Beds ![Deluxe Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/a4d36d94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 323 sq ft - Sleeps 1 - 1 Queen Bed ![Junior Suite, 1 King Bed | Living room | 32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/18358cca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 538 sq ft - Sleeps 3 - 1 King Bed ![Grand Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/e54522fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 807 sq ft - Sleeps 3 - 1 King Bed ![Suite, 1 King Bed | Living room | 32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/10000/8100/8002/d12bd072.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow-top bed Premium bedding Eco-friendly toiletries - 969 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/75000000/74550000/74544500/74544467/fd224099.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel L'Orologio Roma Rome City Centre - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.6 Exceptional 406 reviews £216 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Rome-Hotels-Hotel-LOrologio.h74544467.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=8932802d-d30b-4ea7-8496-cd100fbd2956&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/670000/663100/663050/5c7ee507_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Palace Rome City Centre - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,001 reviews £208 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Rome-Hotels-Grand-Hotel-Palace.h663050.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=8932802d-d30b-4ea7-8496-cd100fbd2956&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/9300/9234/a94432dd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Rome Villa Borghese Rome City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-The-Westin-Excelsior.h8002.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-The-Westin-Excelsior.h8002.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.90746%2C12.48972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xA1_UOGTvssiYbrE8FuFDsMJ5LA=) Via Vittorio Veneto 125, Rome, RM, 00187 #### What's nearby - Via Veneto - 1 min walk - 0.0 miles - Spanish Steps - 8 min walk - 0.5 miles - Piazza di Spagna - 8 min walk - 0.5 miles - Trevi Fountain - 12 min walk - 0.7 miles - Villa Borghese - 15 min walk - 0.8 miles #### Getting around - Barberini Station - 7 min walk - Rome Termini Station - 16 min walk - Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 46 min drive #### Restaurants - ‪Hard Rock Cafe Rome - ‬2 min walk - ‪W Lounge - ‬2 min walk - ‪Charlie's Rooftop - ‬2 min walk - ‪Crazy Pizza - ‬2 min walk - ‪Café Doney - ‬1 min walk ## About this property ### The Westin Excelsior, Rome Luxury hotel near Spanish Steps A short walk from Piazza di Spagna and Villa Borghese, The Westin Excelsior, Rome provides a terrace, shopping on-site and a garden. Treat yourself to a facial, a body scrub or a body treatment at Kami Wellness, the on-site spa. The on-site restaurant, Restaurant Doney, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Limo/town car service, continental breakfast (surcharge) and valet parking (surcharge) - A lift, a ballroom and tour/ticket information - A reception hall, a 24-hour front desk and free newspapers - Guest reviews speak highly of the helpful staff and location Room features All 316 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - 32-inch LCD TVs with premium channels - Free infant beds, daily housekeeping and desks ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/1000000/910000/906000/905949/47257040.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aleph Rome Hotel Curio Collection by Hilton Rome City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 463 reviews £373 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=905949&PinnedHotelID=905949&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch, dinner served; local and international cuisine, al fresco dining ](https://images.trvl-media.com/lodging/1000000/590000/581100/581053/263507da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Splendide Royal - The Leading Hotels of the World Rome City Centre - 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Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 154 reviews £348 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=14529&PinnedHotelID=14529&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/670000/663100/663050/e3672255.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Palace Rome City Centre - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,001 reviews £208 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=663050&PinnedHotelID=663050&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Parking on site (EUR 71 per day) - Valet parking on site (EUR 55 per day) ### Food and drink - Continental breakfast available for a fee: EUR 39 for adults and EUR 19.50 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Café Doney - ORVM bar - Restaurant Doney ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Sauna - Shopping ### Family friendly - In-room cot - Indoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 12 meeting rooms - 18,158 square feet of conference space - 24-hour business centre - Computer station ### Outdoors - Garden - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - In-room massages - Sauna - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Height-adjustable showerhead - Lift - Low-height electrical sockets in bathroom - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1906 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Late check-in fee for check-in after 1:00 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees 1 total (up to 18 kg per pet) ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 98.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 39 for adults and from EUR 19.50 for children - Self-parking fee: EUR 71 per day - Valet parking fee: EUR 55 per day - Late check-in fee for check-in after 1:00 PM - Rollaway bed fee: EUR 98.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses a grey water recycling system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Property Registration Number IT058091A1H75IILGC If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from noon to 7:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the spa without adult supervision ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Excelsior Rome Westin Excelsior Westin Excelsior Westin Rome Rome Westin Rome Westin Excelsior Westin Excelsior Westin Excelsior Hotel Westin Excelsior Hotel Rome Westin Excelsior Rome Westin Rome The Westin Excelsior, Rome Hotel Rome Westin Excelsior Rome Hotel Excelsior Rome The Westin Excelsior, Rome Rome The Westin Excelsior, Rome Hotel The Westin Excelsior, Rome Hotel Rome ## Frequently asked questions ### Does The Westin Excelsior, Rome have a pool? > Yes, this property has an indoor pool. Pool access is from noon to 7:00 PM. ### How much does it cost to stay at The Westin Excelsior, Rome? > As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Excelsior, Rome on 8 Dec 2025 start from £327.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rome-Hotels-The-Westin-Excelsior.h8002.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Westin Excelsior, Rome pet-friendly? > Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 18 kg per pet. ### How much is parking at The Westin Excelsior, Rome? > Self-parking is available for EUR 71 per day. Valet parking is available for EUR 55 per day. ### What time is check-in at The Westin Excelsior, Rome? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours, for a fee. ### What time is check-out at The Westin Excelsior, Rome? > Checkout is at noon. ### Where is The Westin Excelsior, Rome located? > Located in Rome City Centre, this luxury hotel is within a 15-minute walk of Via Veneto, Spanish Steps and Piazza di Spagna. Trevi Fountain and Via Nazionale are also within 15 minutes. Barberini Station is 7 minutes by foot and Repubblica - Opera House Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Westin Excelsior, Rome Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 352 8 - Good 207 6 - Okay 99 4 - Poor 49 2 - Terrible 35 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### sarvenaz 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel great staff ##### sarvenaz Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Santo 6 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel on Via Veneto. Everything is walking distance. Metro is nearby. Staff was excellent and room was beautiful. Thank you for a wonderful stay. ##### Santo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kenneth 1 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities Despite the age of the property, it was very clean and well kept. Service from check-in to departure was excellent! Danny, in the bar was very helpful in selecting a great local restaurant. ##### Kenneth Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Peter 27 May 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Time has come to removate thos beautiful propety ##### Peter Stayed 1 night in May 2025 ### 10/10 Excellent #### Kelsey 28 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was a beautiful and reliable choice for our stay in Rome over the holidays. It felt very luxe and satisfied what we needed. There were some elements that felt dated... carpet was a bit weird, the walls were fabric so be mindful if you have allergies. "King bed" was two very well used twins pushed together on wheels. The bathroom was clean and nice, good shower. The housekeeping service was delightful and once we settled in this was an awesome central base to explore the sites around the city. We really liked being able to retreat from the hectic tourism but close to whatever we needed. While dated... the aesthetic is also why we chose it... it feels like history because it is :) Enjoy!!!! ##### Kelsey Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Cecilia 9 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tikkun Olam The team at the Westin is fantastic. Kudos to everyone from front-desk checking in to Concierge station to staff @ the restaurants and bars to the cleaning team. Keep up the terrific work! ##### Cecilia Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### John 14 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities These insufferable a$$hats gave me the bum's treatment even as i was paying them. (it was 45° rain, and i have arthritis. I guess i didn't look the part of someone who gives an inkeep $600 amd goes straight to bed all low maintenance/disturbance like.) They told me there were no rooms and then moved in with the full bum's rush. AND NOW I HAVE A >€600 CHARGE FOR THEM AND THEY NEVER EVEN HOSTED ME. I HOPE THEY DIE IN FLAMES. ##### John Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Mohamad 29 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities I had a great experience staying at the Westin. There was a short delay in the check-in of 10 minutes however but I got tickets to get complimentary water bottles from the bar in return. The wellness and workout facilities are exceptional and the express room service is of prime quality. I would come again to stay at the hotel surely. ##### Mohamad Stayed 1 night in Jun 2023 ### 4/10 Poor #### Richard 14 Oct 2023 Old and run doen ##### Richard Stayed 1 night in Oct 2023 ### 10/10 Excellent #### benoit 6 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very large room. carpets need to be changed ##### benoit Stayed 4 nights in Jan 2024 ### 6/10 Okay #### linda 5 Jul 2023 Shower full of mold Chairs and capers in room full of stains ##### linda Stayed 4 nights in Jul 2023 ### 8/10 Good #### Harjeet 24 Aug 2024 Liked: Cleanliness, staff & service This is an old property with a lot of character. Although, unfortunately, the fittings etc also seem to be very old. We often stay in heritage properties although expect the light switches, plumbing etc to be modern. But not in this hotel. The rooms are massive and we had a balcony although one couldn’t step out. Very quiet hotel. Nice cafes nearby and Spanish steps too are nearby. Overall would highly recommend this property although you need to be comfortable with fittings being from the 20th century. Not a problem for most I guess. ##### Harjeet Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Heather 15 Jul 2022 Disliked: Amenities, property conditions & facilities The entire floor smelled like smoke and it was dirty. ##### Heather Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Andrew 5 Sept 2023 Liked: Amenities, property conditions & facilities We celebrated our 10 year anniversary in Rome for a week. The location was ideal for walking to the Borghese Gardens and Spanish Steps. The staff is very friendly and the housekeeping staff is very attentive. The first room we had didn't neet our expectations but the front desk manager made it right the very next day. The porters are also very helpful. The area is clean and quiet at noght and sits directly across from the American Consulate and Embassy. There is security staff that also walks around the property as well. The restaurant staff at Doney could be a bit more friendly. ##### Andrew Stayed 7 nights in Aug 2023 ### 2/10 Terrible #### Oscar 22 Jun 2023 Disliked: Staff & service, property conditions & facilities This hotel is very un-comforting. We paid two deluxe king rooms however when we enter the room we noticed the room had only a tub about 2 feet high to enter. we informed the representative Matilde however she wasn’t able to get us a room with a shower or a lower tub. I informed her we cannot risk stepping into this tub because if we fall it’s very dangerous also the Air-conditioner didn’t work in the room so they offered us a fan. Outrageous! We arrived about 4:15pm and I had a city private tour @4:30pm we ended up having to cancel the tour and leaving the hotel. we went to have dinner about 6:00pm which Matilde said she would see about another room when we get back, so we moved all luggage to 1 room. After getting back at 10:00pm we were told sorry no other room is available. We left hotel about 11:10pm and to make it worst they didn’t bring down all our luggage The next day I called and ask for my suit bag only to be told they didn’t have it. I told them if you don’t find my bag I’ll call the police. Once I told them about the police they called me back in 10 mins and said we found your suit bag you may pickup. This is the worst experience I have ever had in an international hotel. I was left without a room in the middle of the night. The suit bag remained lost until I mentioned the police, unreal. I requested a full refund and Maltilde stated that will be up to Expedia. ##### Oscar Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Luis 20 Sept 2025 Liked: Cleanliness Disliked: Property conditions & facilities Precio calidad. Malo ##### Luis Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Alejandro 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great except for the TV service they have. Tv is old and don’t have smart tv options ##### Alejandro Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Kristen 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I travelled with my family (two adults, three children, one grandparent). The connecting rooms with great. The kids loved the pool to escape the summer heat! ##### Kristen Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Manuela 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muin bueno hotel me gusto muchísimo ##### Manuela Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Connie 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gran hotel con excelente personal y un gran servicio, todo un clásico ![](https://a.travel-assets.com/ugc/hotel-reviews/dae169c4-30ff-44de-ae66-cb16d4072910-1753974514151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Connie Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Verified traveller 26 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Give it a miss The hotel was really outdated and excessively overpriced. Decoration was very shabby and very uncomfortable bed. I was overcharged substantially and promised repayment. This should not happen in a supposedly luxury hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/fab03745-1fb8-4855-a5fa-96927ce4df3c-1753523565519.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/240d2b65-6b07-4f3b-91ba-716d2335f81c-1753523567707.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3dc3e6db-3f06-4273-8052-191624a320dd-1753523567097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8a446769-8547-4bcb-81a7-7d2bab1824ea-1753523566682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jennifer 24 Jul 2025 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Great location but worn down Location was fabulous and the front desk/valet staff was outstanding. Breakfast staff were rude and more concerned with making sure we paid/signed the bill than making sure we had everything we needed for the meal. At one point one of us just wanted to drop off a vitamin for someone else in the family who was eating and they were trying to charge us even though we weren't eating. We were also surprised with the condition on the room. While overall it was comfortable and clean the room was very worn down compared to previous Westin hotels we have stayed in. The shower also kept flooding the bathroom and into the hall no matter how many towels we put down on the floor. Just very surprising for a Westin. ##### Jennifer Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Michael 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel and great location. ##### Michael Stayed 3 nights in Jun 2025 ### 8/10 Good #### Lisandra 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buena ubicacion, muy comodo, espectacular, el único inconveniente fue el aire acondicionado que no se sentia en el cuarto, pero el hotel y sus servicios muy bueno. ##### Lisandra Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Carlos 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is just amazing. Five stars in every possible way with great stuff, fantastic food. The restaurant is outstanding and the staff is unbelievable. The pool is great. ##### Carlos Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Taormina](https://www.expedia.co.uk/Rome-Hotels-Taormina.h3902820.Hotel-Information) > > [hu Roma Camping In Town](https://www.expedia.co.uk/Rome-Hotels-Roma-Camping-In-Town.h4161322.Hotel-Information) > > [Radisson Blu GHR Hotel, Rome](https://www.expedia.co.uk/Rome-Hotels-Radisson-Blu-GHR-Hotel.h10755.Hotel-Information) > > [Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG](https://www.expedia.co.uk/Rome-Hotels-Crowne-Plaza-Rome-St-Peters-Hotel-Spa.h14184.Hotel-Information) > > [Mama Shelter Roma](https://www.expedia.co.uk/Rome-Hotels-Mama-Shelter-Roma.h64593148.Hotel-Information) > > [Best Western Hotel President](https://www.expedia.co.uk/Rome-Hotels-Best-Western-Hotel-President.h22914.Hotel-Information) > > [Raganelli Hotel](https://www.expedia.co.uk/Rome-Hotels-Raganelli-Hotel.h1109875.Hotel-Information) > > [A.Roma Lifestyle Hotel](https://www.expedia.co.uk/Rome-Hotels-ARoma-Lifestyle-Hotel.h11036974.Hotel-Information) > > [c-hotels Fiume](https://www.expedia.co.uk/Rome-Hotels-C-Hotels-Fiume.h1113564.Hotel-Information) > > [The Hoxton Rome](https://www.expedia.co.uk/Rome-Hotels-The-Hoxton-Rome.h61603357.Hotel-Information) > > [Best Western Globus Hotel](https://www.expedia.co.uk/Rome-Hotels-Best-Western-Globus-Hotel.h519303.Hotel-Information) > > [Holiday Inn Rome- Eur Parco Dei Medici by IHG](https://www.expedia.co.uk/Rome-Hotels-Holiday-Inn-Rome-Eur-Parco-Dei-Medici.h16515.Hotel-Information) > > [Hotel Villa Pamphili Roma](https://www.expedia.co.uk/Rome-Hotels-Hotel-Villa-Pamphili-Roma.h6064.Hotel-Information) > > [River Palace Hotel](https://www.expedia.co.uk/Rome-Hotels-River-Palace-Hotel.h889758.Hotel-Information) > > [Fabulous Village](https://www.expedia.co.uk/Rome-Hotels-Fabulous-Village.h4163290.Hotel-Information) > > [Occidental Aran Park](https://www.expedia.co.uk/Rome-Hotels-Occidental-Aran-Park.h526244.Hotel-Information) > > [Rome Cavalieri, A Waldorf Astoria Hotel](https://www.expedia.co.uk/Rome-Hotels-Rome-Cavalieri.h14941.Hotel-Information) > > [H10 Roma Città](https://www.expedia.co.uk/Rome-Hotels-H10-Roma-Citta.h2218755.Hotel-Information) > > [Domus Sessoriana](https://www.expedia.co.uk/Rome-Hotels-Domus-Sessoriana.h999026.Hotel-Information) > > [Hotel Rome Garden](https://www.expedia.co.uk/Rome-Hotels-Hotel-Rome-Garden.h13928.Hotel-Information) > > [Mercure Roma Corso Trieste](https://www.expedia.co.uk/Rome-Hotels-Mercure-Roma-Corso-Trieste.h894953.Hotel-Information) > > [Occidental Aurelia](https://www.expedia.co.uk/Rome-Hotels-Occidental-Aurelia.h4107722.Hotel-Information) > > [Sheraton Rome Parco de’ Medici](https://www.expedia.co.uk/Rome-Hotels-Sheraton-Parco-De-Medici-Rome-Hotel.h49268.Hotel-Information) > > [Grand Hotel Gianicolo](https://www.expedia.co.uk/Rome-Hotels-Grand-Hotel-Gianicolo.h1227692.Hotel-Information) > > [Domus Vatican Holidays](https://www.expedia.co.uk/Rome-Hotels-Domus-Vatican-Holidays.h38705675.Hotel-Information) > > [Hotel Caravel](https://www.expedia.co.uk/Rome-Hotels-Hotel-Caravel.h523542.Hotel-Information) > > [Testaccio Hotel, Sonder Hotel by Marriott Bonvoy™](https://www.expedia.co.uk/Rome-Hotels-Hotel-Re-Testa.h4724119.Hotel-Information) > > [TH Roma - Carpegna Palace](https://www.expedia.co.uk/Rome-Hotels-TH-Roma-Carpegna-Palace.h896199.Hotel-Information) > > [Quality Hotel Nova Domus](https://www.expedia.co.uk/Rome-Hotels-Quality-Hotel-Nova-Domus.h63953.Hotel-Information) > > [Aparthotel Adagio Rome Vatican](https://www.expedia.co.uk/Rome-Hotels-Aparthotel-Adagio-Rome-Vatican.h1748604.Hotel-Information)