4/10 Poor
Kaye S.
22 Oct 2022
Rome was difficult
Entrance hall floor is dirty and hall is not well lighted. Msged owner day before that we would arrive at noon and would we be able to checkin. No reply. Msg again early morn of arrival and response was “ yes will meet you at apt”. Arv at 11:50 as of 12:30 no one had come. Called owner and she said checkin 3:00. Replied “ you said ok to check in early and we were on the sidewalk with luggage. Finally after another call she arrived at 1:40pm so our first hour and half in Rome was spent standing on a sidewalk. We also arranged car service with her for airport and never heard from them on confirmation so msg owner to cancel it and we took train
Kaye S.
Stayed 2 nights in Oct 2022