Very clean, nice decor, friendly staff, conveniently close to the Metro line so easy to get to the centre. However, rather disappointing for us as an Anglo-Chinese couple because they have no coffee or tea making facilities in the rooms. When we enquired they could only suggest we use the microwave situated downstairs right opposite the reception desk to boil water, which is a bit awkward when you want a hot drink first thing in the morning before getting up properly. There is a drinks machine in the breakfast room which can provide hot water, but it is only occasionally switched on and when we did use it once we were told it was intended only for the use of guests purchasing breakfast, which we did not want to do. We understand that many hotels in Italy do lack kettles for their guests, but hotels do invariably provide them in both England and China and if they did not they would lose business big time. If Italian hotels do want to make themselves attractive to the British and the (rapidly growing) Chinese markets, they should provide convenient hot water for drinks, even a boiled water urn in the corridor would do (as is available in some of the cheaper guest houses in China).