We loved the style and location however there didn’t seem to be enough staff.
When we arrived we were too early to check in so we left our bags and were told we would receive a call when the room was ready, we never received the call. We came back to the hotel to check in and were waiting in reception for a considerable amount of time, calling the bell, trying to raise attention before anyone actually appeared. This made me feel abit unsafe that anyone could walk in off the street and wonder around the hotel un noticed?
The room was perfect, very clean and spacious. There was no iron and ironing board in the room however when we telephoned reception they were bought up immediately every time. The room was however unbearably hot, we turned the heating off every time we were in the room and had the windows open, however after going out and returning to the room the heating had been put on again!
The roof top terrace was beautiful however again no staff up there which was worrying!