8/10 Good
Sheena
24 Oct 2018
Liked: Cleanliness, property conditions & facilities, room comfort
Four day stay in Rome
We stayed four nights, no resident management, so you need to make an arrangement for arrival, and that is them assuming you have internet or phone access in Italy, which when visiting from abroad you may not have, we didn't. Buffet breakfast at first looked fine, however breads not changed daily, so not too fresh. Good location for using the Metro. Room was comfortable, and wifi was good. However the room we were in was extremely noisy overnight, from outside, not sure where from possibly an underground garage, lots of banging. Our other main concern was we asked to book an to airport shuttle for 9.30 on day of departure, were assured that was done, just wait outside, which we did, from 9.15 till 9.45 no one arrived, and of course no staff on premises to ask, we had no internet connection now as we had left the room and keys on leaving. So we trailed our luggage to the main road, and asked another hotel to secure us a taxi, which they did, getting us to our flight just in time for check in, having lost half an hour. Then received nasty emails from the B & B asking why we had cancelled the taxi and they had to pay, it did not show as promised so why did they pay. Was quite upsetting, and stressful.
Sheena
Stayed 4 nights in Oct 2018