Title: Imperial Suite Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Imperial Suite Affittacamere with free breakfast, 4-minute walk to Roman Forum ![Lobby](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/ceb5f51e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/f2fd79bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom, Kitchenette | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/2a7a0f63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Hot Tub | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/7ec2301f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/09e32b09.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Imperial Suite in Rome's historic center offers contemporary comfort and ancient heritage. Enjoy a complimentary breakfast buffet, massage services for post-sightseeing recovery, and bike rentals for city exploration. Guests consistently praise their experiences. 7.6 Good ## Popular amenities - Room service - Breakfast included - Housekeeping - Air conditioning - Free WiFi £91 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10376779&PinnedHotelID=10376779&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Double or Twin Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/09668699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room ### Highlights Soundproofed Air conditioning Fridge Flat-screen TV Bidet Hairdryer Private bathroom Electric kettle - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/d8933467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Hot Tub ### Highlights Soundproofed Private hot tub Air conditioning Fridge Flat-screen TV Bidet Hairdryer Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed ![Apartment, 1 Bedroom, Kitchenette | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/11000000/10380000/10376800/10376779/ae3f9340.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Kitchenette 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Separate bedroom Bidet Hairdryer - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/75000000/74550000/74544500/74544467/fd224099.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel L'Orologio Roma Rome City Centre - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.6 Exceptional 401 reviews £233 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Rome-Hotels-Hotel-LOrologio.h74544467.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=a23ea6ed-367f-4957-b376-86912cb4cdd4&top_cur=GBP) Ad ![Daily buffet breakfast (EUR 16 per person)](https://images.trvl-media.com/lodging/1000000/30000/23000/22914/9d2be8a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Hotel President Rome Historic Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Imperial-Suite.h10376779.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Imperial-Suite.h10376779.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.89429%2C12.48980&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-3hLKaPAdy8B5A_tLCHlfPyXJv8=) Via Madonna dei Monti, 91, Rome, RM, 198 #### What's nearby - Roman Forum - 3 min walk - 0.2 miles - Colosseum - 8 min walk - 0.5 miles - Trevi Fountain - 13 min walk - 0.7 miles - Pantheon - 15 min walk - 0.8 miles - Spanish Steps - 18 min walk - 1.0 mile #### Getting around - Cavour Station - 4 min walk - Rome Termini Station - 16 min walk - Ciampino Airport (CIA) - 36 min drive #### Restaurants - ‪La Licata - ‬1 min walk - ‪La Base - ‬1 min walk - ‪La Nuova Piazzetta - ‬2 min walk - ‪Fuorinorma - ‬1 min walk - ‪Svbvra Miscele & Fuoco - ‬1 min walk ## About this property ### Imperial Suite Affittacamere near Roman Forum Close to Colosseum and Trevi Fountain, Imperial Suite provides amenities such as a free breakfast buffet. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Additional perks include: - Bike hire, a round-trip airport shuttle (surcharge) and luggage storage - Tour/ticket information and a front desk safe Room features All guest rooms at Imperial Suite boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers and bidets - Flat-screen TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/3000000/2550000/2542800/2542733/287fe518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paba Rome City Centre - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 397 reviews £109 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=2542733&PinnedHotelID=2542733&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10640000/10639400/10639393/366f96ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Campidoglio Rome City Centre - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 6.8 53 reviews £129 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=10639393&PinnedHotelID=10639393&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/69000000/68530000/68528500/68528419/164d42c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 77 Seventy-Seven Rome City Centre - 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1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12067422&PinnedHotelID=12067422&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/790000/787300/787218/d9d3066d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emona Aquaeductus Rome Historic Centre - Free WiFi - Air conditioning - Breakfast available - Parking available 9.2 Wonderful 29 reviews £88 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=787218&PinnedHotelID=787218&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/2000000/1980000/1974200/1974109/33b5df66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Rooms Rome City Centre - Pet-friendly - Free WiFi - Air conditioning - Room service 7.8 Good 218 reviews £109 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1974109&PinnedHotelID=1974109&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 8 AM to 10 AM ### Things to do - Bicycle rentals ### Family friendly - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Spa - Couples treatment rooms - Massage ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily until 8 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 20.00 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: EUR 20.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Imperial Suite Condo Rome Imperial Suite Rome Imperial Hotel Rome Imperial Suite Rome Imperial Suite Affittacamere Imperial Suite Affittacamere Rome ## Frequently asked questions ### Is Imperial Suite pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Imperial Suite? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Imperial Suite on 1 Dec 2025 start from £90.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rome-Hotels-Imperial-Suite.h10376779.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Imperial Suite? > This affittacamere doesn't offer parking. ### What time is check-in at Imperial Suite? > Check-in start time: 1:00 PM; check-in end time: 11:30 PM. ### What time is check-out at Imperial Suite? > Checkout is at 11:00 AM. ### Does Imperial Suite provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Imperial Suite located? > Located in Rome City Centre, this affittacamere is within a 10-minute walk of Roman Forum, Colosseum and Via Nazionale. Trevi Fountain and Via del Corso are also within 15 minutes. Cavour Station is only a 4-minute walk and Colosseo Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Imperial Suite Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 29 8 - Good 17 6 - Okay 8 4 - Poor 4 2 - Terrible 9 ### 6/10 Okay #### Massimo 28 Feb 2025 Liked: Amenities Disliked: Staff & service, property conditions & facilities difficult place to find unclear about tourist tax ##### Massimo Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### john 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Plan ahead If you are checking in after front desk hours. You will need WhatsApp to message them to get the check in instructions. My opinion is After hours check-in is not recommended for the technologically challenged. Beyond that the rooms are very large for Europe and the air conditioning was phenomenal. Great value for the size. Continental breakfast is delivered to your room. ##### john Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### VANIA 20 Jun 2025 Liked: Property conditions & facilities, room comfort Foi incrivel, a localizacao é perfeita, muito perto do Coliseu. Muitos restaurantes perto. A rua é muito aconchegante, a noite principalmente. A recepcionista muito simpatica e solicita. ##### VANIA Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Sombath 25 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel included breakfast but never get breakfast . ##### Sombath Stayed 2 nights in May 2025 ### 6/10 Okay #### Steve 10 Apr 2025 Liked: Cleanliness, staff & service Les photos principale ne représente pas la chambre . Les chambre sont au 2ieme étage et l’ascenseur n’est pas disponible pour l’hébergement car il ne paye pas pour l’entretien . Donc prévoir monter vos valises . Vérifier si l’eau chaude fonctionne car le chauffe eau était fermée lorsque nous avons voulu prendre notre douche . La douche coule ##### Steve Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kimberly-Ann 30 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really well situated. Everything was in a walkable distance. ##### Kimberly-Ann ### 2/10 Terrible #### Joseph 24 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property is a three story walk up and the hotel claims the elevator does not work. Avoid this place at all cost. ##### Joseph Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Pierrette 28 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A côté du Colisée Super emplacement pour visiter Rome. A quelques minutes du Colisée et du métro et proche des quartiers animés pour les bars et restaurants. Chambre neuve confortable grande. Attention la réception est ouverte jusqu'à 20h (alors qu'indiqué 23h sur la réservation ...) un peu juste vu les horaires des avions et il faut compter 1h30 de l'aéroport en bus. ##### Pierrette Stayed 6 nights in May 2024 ### 10/10 Excellent #### Hoss 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities This property was excellent. It was clean and the staff was great. Breakfast was served at the exact time I requested it and there were restaurants and shopping all around. It was very convenient as it was walking distance to the Colosseum, Pantheon, Spanish Steps, Trevi fountain and Castle San’ Angel to name a few. Situated right in the middle of the city. ##### Hoss Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### Smitha 27 Apr 2024 Disliked: Staff & service, amenities, property conditions & facilities No lift !!! Medieval How do u carry bags up the stairs Didn’t know about the lack of lift . I have stayed at other B/B in Rome that were similar but have lifts/Elevators . No water to drink expected to lug it up . It’s a travesty since I had already booked on Expedia Couldn’t get in touch with them because of Wi-Fi signal issues. My last day in Rome was not a good one . ##### Smitha Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Bente Fürster 25 Apr 2024 Meget hjælpsom personale. ##### Bente Fürster Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Anaysis 21 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### bueno bonito y muy bien ubicado la habitacion muy limpia y bonita, la habitación no incluía tina pero el baño siempre limpio y lo que mas me gusto fue la buena ubicación que tiene, ademas siempre estuvieron disponibles para resolver dudas y estar al pendiente de las visitas. me gusto mucho volveria a hospedarme allí ##### Anaysis Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Verified traveller 3 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un accueil parfait, merci ! Une chambre spacieuse et calme. Un petit déjeuner copieux. Idéalement situé. ##### Verified traveller Stayed 2 nights in May 2023 ### 10/10 Excellent #### ALDO 10 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Molto bella e ben curata nel centro storico di Roma ##### ALDO Stayed 3 nights in Mar 2022 ### 8/10 Good #### lisa 20 Aug 2020 Liked: Cleanliness, staff & service, room comfort Stanza pulita e restrutturata d apoco...posizione fantastica,purtroppo la connessione inesistente e si trova al secondo piano senza l'utilizzo dell'ascensore....personale gentile ,colazione scarsa .....ma ci tornerei! ##### lisa Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Krista 9 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing first time in Rome! My husband and I took a two week trip around Europe for our honeymoon. Neither of us had been to Rome before, so we did a lot of research trying to find the best area to stay. Imperial Suite seriously is in the perfect location. It is right around the corner from the Colleseum and right next to the Roman Forum. Everything else is within walking distance as well. There is also everything you need just steps from the hotel such as shops and many restaurants. The one thing I will say is that it is a little difficult to find. This isn’t like your average hotel with the big entrance with a sign. It is directly across the street from the Ice Bar, but there is just a big wooden door without any real noticeable signage. We had to call them to be let in and then we had to walk up to the second floor. We were then met with a super nice young man who made us feel immediately welcomed. I would compare this to more of an Air B and B opposed to a hotel. It is very small with only a couple rooms, but the rooms were very cozy and inviting. Everyone we had contact with was extremely nice and always made sure we had everything we needed. They even provide breakfast which they bring right to your room! We were very happy with everything and really enjoyed our stay here! If we ever come back to Rome, we will absolutely stay here again! ##### Krista Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 17 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me sorprendió mucho, porque cuando llegamos vi, un edificio muy deteriorado, pero por dentro todo nuevo, muy limpio la cama muy cómoda, y todo el personal muy amable, sin duda lo recomendaré. ##### Verified traveller Stayed 4 nights in Jun 2019 ### 8/10 Good #### Pierre 29 Nov 2018 Très bon accueil.tres aimable. Chambre très bien située on peut visiter Rome a pied . Dommage lit en twin trop petit. ##### Pierre Stayed 3 nights in Nov 2018 ### 10/10 Excellent #### Rachel 25 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place very close to Colloseum Everything was good and clean. The morning breakfast was good. The Colloseum was a 4-5 minute walk, the Roman Forum was a 2 minute walk. The only complaint I had was that the lift was not available. It was locked every time we tried it. I don't know if that was the building the hotel is in though. But other than that, great stay. ##### Rachel Stayed 2 nights in Aug 2017 ### 2/10 Terrible #### Patricia 11 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't Stay Here Do NOT book this hotel. It's impossible to find - entrance is unmarked in a narrow alleyway. Despite booking in January for a trip in late May and having a confirmation email 4 days prior to our stay we got there and were first told we were at the wrong hotel and then were told they did not have our reservation. All of this made more complicated by the lack of english by the one employee working there. I attempted to contact Hotels.com for help but got very little help because the phone connection was terrible and the Hotels.com customer service staff do not speak good enough english. The hotel "rebooked" us to another hotel where we had to pay extra and it turns out to be an apartment with no wifi, no soap, no free breakfast, etc. Now Hotels.com is telling me that I was given an upgrade and the property was also owned by the Imperial Suite and that free breakfast, etc. was not part of my original reservation. This is now 2 weeks after returned home and no one is helping resolve this issue. I doubt I will use Hotels.com again and I would tell anyone that does not speak Italian to definitely NOT book the Imperial Suite!!! ##### Patricia Stayed 3 nights in May 2017 ### 6/10 Okay #### Joseph 5 Apr 2017 Liked: Cleanliness, room comfort #### des gérant professionnels un problème technique dans l’hôtel ne m'a pas permis d'y séjourné mais les gérant m'ont trouver une autre chambre du même standing et proche du Colisée. tout s'est bien passé. ##### Joseph ### 4/10 Poor #### Verified traveller 27 Mar 2017 Disliked: Staff & service, property conditions & facilities #### NEVER AGAIN We were very un happy with this guest house and the customer service we received was non existent. When we booked, Hotels.com advertised you could check in up till 11 o'clock. We arrived at 7.45pm and no body was there. It took till after 9pm to get into the reception, AFTER WAITING OUTSIDE IN THE DARK and then another 2 hours to get into a room as no one was there!! When we received the room it wasn't the one we had booked and paid for it was a cheaper one. There was no contact information online or anywhere. It wasn't till we got into the building, another person staying had let us in, that there was a board with a contact number and email. The person who was whatsapping us has the worst customer service and we received nothing for the inconvenience that had happened. NOT EVEN A SORRY! I would never stay here again and wouldn't recommend that anyone does, because if anything does go wrong theres nothing they will do. It really ruined our trip and not even a sorry from the manager is disgusting. ##### Verified traveller ### 8/10 Good #### Mathilde 26 Mar 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Bon hôtel très bien situé Très bon séjour à Rome. La proximité de l'hôtel avec les sites touristiques y est pour quelque chose car très pratique. La chambre était propre. ##### Mathilde ### 2/10 Terrible #### SONG, 영국 16 Jan 2017 Disliked: Property conditions & facilities, room comfort #### 익스피디아에서 예약사항과 달라 실망한 호텔 첫번째, 찾기가 어려웠음 호텔을 알리는 표지가 없었음---늦은시간 한참을 헤맸음(구글지도위치와 호텔위치가 다름) 두번째, 익스피디아에서 예약한 사항(Suite, 더블침대, Hot Tub)과 맞지 않아 돈이 너무 비싸게 느껴짐 세번째, 조식 또한 Suite 라는 이름에 맞지 않음 네번째, 익스피디아에서 예약한 호텔 이름과 실제 호텔들어가 알게된 이름, 그리고 구글지도에서 나오는 이름 모두가 다름 다섯번째, 예약이 안되어 있다는 얘기를 들음. 익스피디아로 부터 호텔에서 나의 도착시간을 알려달라는 메일을 받았는데 무슨 영문인지 모르겠음 ##### SONG ### 8/10 Good #### Benji, Rome 10 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel bien situé, agréable et confortable. L'hôtel est très bien situé, à quelques pas du colisée et de l'ancien forum Romain. De nombreux bar et restaurants à proximité. Personnel accueillant parlant anglais. Attention cependant l'hôtel n'est pas très bien visible, il faut bien regarder l'interphone. ##### Benji ## Expedia's Latest Trends ### Hotels > [Taormina](https://www.expedia.co.uk/Rome-Hotels-Taormina.h3902820.Hotel-Information) > > [hu Roma Camping In Town](https://www.expedia.co.uk/Rome-Hotels-Roma-Camping-In-Town.h4161322.Hotel-Information) > > [Radisson Blu GHR Hotel, Rome](https://www.expedia.co.uk/Rome-Hotels-Radisson-Blu-GHR-Hotel.h10755.Hotel-Information) > > [Crowne Plaza Rome-St. Peter's Hotel & Spa by IHG](https://www.expedia.co.uk/Rome-Hotels-Crowne-Plaza-Rome-St-Peters-Hotel-Spa.h14184.Hotel-Information) > > [Mama Shelter Roma](https://www.expedia.co.uk/Rome-Hotels-Mama-Shelter-Roma.h64593148.Hotel-Information) > > [Best Western Hotel President](https://www.expedia.co.uk/Rome-Hotels-Best-Western-Hotel-President.h22914.Hotel-Information) > > [Raganelli Hotel](https://www.expedia.co.uk/Rome-Hotels-Raganelli-Hotel.h1109875.Hotel-Information) > > [A.Roma Lifestyle Hotel](https://www.expedia.co.uk/Rome-Hotels-ARoma-Lifestyle-Hotel.h11036974.Hotel-Information) > > [c-hotels Fiume](https://www.expedia.co.uk/Rome-Hotels-C-Hotels-Fiume.h1113564.Hotel-Information) > > [The Hoxton Rome](https://www.expedia.co.uk/Rome-Hotels-The-Hoxton-Rome.h61603357.Hotel-Information) > > [Best Western Globus Hotel](https://www.expedia.co.uk/Rome-Hotels-Best-Western-Globus-Hotel.h519303.Hotel-Information) > > [Holiday Inn Rome- Eur Parco Dei Medici by IHG](https://www.expedia.co.uk/Rome-Hotels-Holiday-Inn-Rome-Eur-Parco-Dei-Medici.h16515.Hotel-Information) > > [Hotel Villa Pamphili Roma](https://www.expedia.co.uk/Rome-Hotels-Hotel-Villa-Pamphili-Roma.h6064.Hotel-Information) > > [River Palace Hotel](https://www.expedia.co.uk/Rome-Hotels-River-Palace-Hotel.h889758.Hotel-Information) > > [Fabulous Village](https://www.expedia.co.uk/Rome-Hotels-Fabulous-Village.h4163290.Hotel-Information) > > [Occidental Aran Park](https://www.expedia.co.uk/Rome-Hotels-Occidental-Aran-Park.h526244.Hotel-Information) > > [Rome Cavalieri, A Waldorf Astoria Hotel](https://www.expedia.co.uk/Rome-Hotels-Rome-Cavalieri.h14941.Hotel-Information) > > [H10 Roma Città](https://www.expedia.co.uk/Rome-Hotels-H10-Roma-Citta.h2218755.Hotel-Information) > > [Domus Sessoriana](https://www.expedia.co.uk/Rome-Hotels-Domus-Sessoriana.h999026.Hotel-Information) > > [Hotel Rome Garden](https://www.expedia.co.uk/Rome-Hotels-Hotel-Rome-Garden.h13928.Hotel-Information) > > [Mercure Roma Corso Trieste](https://www.expedia.co.uk/Rome-Hotels-Mercure-Roma-Corso-Trieste.h894953.Hotel-Information) > > [Occidental Aurelia](https://www.expedia.co.uk/Rome-Hotels-Occidental-Aurelia.h4107722.Hotel-Information) > > [Sheraton Rome Parco de’ Medici](https://www.expedia.co.uk/Rome-Hotels-Sheraton-Parco-De-Medici-Rome-Hotel.h49268.Hotel-Information) > > [Grand Hotel Gianicolo](https://www.expedia.co.uk/Rome-Hotels-Grand-Hotel-Gianicolo.h1227692.Hotel-Information) > > [Domus Vatican Holidays](https://www.expedia.co.uk/Rome-Hotels-Domus-Vatican-Holidays.h38705675.Hotel-Information) > > [Hotel Caravel](https://www.expedia.co.uk/Rome-Hotels-Hotel-Caravel.h523542.Hotel-Information) > > [Testaccio Hotel, Sonder Hotel by Marriott Bonvoy™](https://www.expedia.co.uk/Rome-Hotels-Hotel-Re-Testa.h4724119.Hotel-Information) > > [TH Roma - Carpegna Palace](https://www.expedia.co.uk/Rome-Hotels-TH-Roma-Carpegna-Palace.h896199.Hotel-Information) > > [Quality Hotel Nova Domus](https://www.expedia.co.uk/Rome-Hotels-Quality-Hotel-Nova-Domus.h63953.Hotel-Information) > > [Aparthotel Adagio Rome Vatican](https://www.expedia.co.uk/Rome-Hotels-Aparthotel-Adagio-Rome-Vatican.h1748604.Hotel-Information)